NGO Roles in Disaster
Sheri Taylor
Director of Disaster Management
United Way of Tampa Bay
staylor@uwtb.org
678-641-2638
Response
(days to weeks)
 Assessments are being made to determine
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whether a declaration is needed to support
recovery
If there is no declaration approved, federal
resources will not be available
If a declaration is approved, federal teams
will arrive and so will the dollars to support
recovery
President
FEMA Headquarters
FEMA Regional Office
Governor
 American Red Cross is serving as the
support organization for ESF 6 - Mass
Care - Sheltering and Feeding
 Red Cross is managing shelters
 Red Cross is operating mobile
feeding units
 Red Cross is conducting disaster
assessments
 United Way of Tampa Bay is serving as the
lead for Emergency Support Function 15
Volunteers and Donations
 Managing Volunteer Reception Centers for the
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coordination of unaffiliated volunteers
Communicating with COAD team located at a
Recovery Management Center for the
coordination of affiliated volunteers
Tracking and reporting local volunteer hours
contributed to the state for required match
Managing the receipt and distribution of financial
donations
Coordinating the requests and receipt of physical
donations (no clothing)
 COAD is working with members to identify
resource needs and resource availability
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Southern Baptist chain saw crews
Seventh Day Adventist and Latter Day Saints
donations warehouse
Church of the Brethren and Lutheran Disaster
Services child care providers
American Baptist, United Methodist, Church of
Christ, Catholic Charities, Nechama, Church World
Service, etc. that support response and recovery
efforts
Untapped resources such as Rotary International,
Jaycees, Kiwanis, and the Chambers of Commerce
 TECO is working to restore power
 DOT is working to clear roads
 DEM is working to get food and water to
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PODS for distribution
Salvation Army and the Southern Baptist are
serving meals
Shelters are taking in new residents
The DRLN and HELP, Inc. are assisting
NGO’s through their Communications Plan to
restore optimal service capacity as quickly
as possible
Recovery
Recovery is short-term and long-term.
Short-term recovery lasts for weeks to
months.
Long-term recovery lasts for months to
years.
Stafford Act
 Support state and local governments and
citizens when disasters overwhelm them
 Establish process to request and obtain
federal disaster declaration
 Define type and scope of assistance
 Set conditions to obtain assistance
 Individual assistance
 Grants
 Loans
 Technical assistance for human
services
 Infrastructure support (public
assistance)
 Hazard mitigation assistance
Recovery
Short Term
(weeks to months)
AGING
VETERANS
SSA
CONSUMER
LEGAL
INSURANCE
Exit
DUA
STATE/FEMA
MANAGERS
AGRI
Enter
Here
WAITING
AREA
HAZ MIT
SBA
ARC
TAX
IHP
Federally-Declared Sequence of
Delivery
Undeclared Disaster Sequence
of Delivery
FEMA Sequence of Assistance
FEMA Housing Assistance
SBA Loan for Real
Property
(More than One Category)
1. Temporary Housing
2. Home Repairs $29,900.00
3. Permanent Housing Construction
Personal Property
Local Gov’t,
Voluntary
Agencies
Emergency
Food, Shelter,
Clothing, Medical
Needs
Homeowner loans up to
$200,000
Refer
for
SBA
Loan
Unmet Needs
Long Term
Recovery
Insurance
(Homeowner,
Renter, NFIP)
Refer
for
SBA
Loan
SBA Loan for
Personal
Property
Low interest loans
up to $40,000
FEMA/State Other
Needs Assistance
(ONA)
-Medical Expenses
-Dental Expenses
-Funeral Expenses
-Other Disaster Needs
Unmet Needs
Long Term
Recovery
Unmet Needs
Long Term
Recovery
THE LADDER OF ASSISTANCE
Long-Term Recovery Committee
Assistance from Voluntary Agencies for disasterrelated needs not covered by other programs.
Other Needs Assistance
Financial assistance to Individuals & Households
who have disaster-related necessary expenses
and serious needs not covered by insurance or
addressed by SBA Loans.
U.S. Small Business Administration (SBA)
This is your first step for long-term recovery.
You must apply for SBA before you can move
forward.
FEMA Disaster Housing Assistance
Call FEMA at 1-800-621-3362 (FEMA) to register
for assistance.
Insurance
You must apply with your insurance company.
Voluntary Agencies
For immediate needs like food and shelter.
Long Term
(months to years)
 The DRC’s have closed
 FEMA or others have found housing for
impacted survivors
 Tarps or temporary repairs have been
made
 Muck-out’s have been completed
 Applications have been completed and
filed
 Insurance companies are paying claims
 Unmet needs are now in the hands of
the community
Long-term Recovery Organizations
Bring Together…
 Organizations with case managers to
address survivors’ unmet and long-term
recovery needs – long-term recovery is
case management driven
 Organizations and individuals with
resources to meet needs
 Donations and volunteers
 Emotional and spiritual care providers
 Nonprofit organization with its own
501(c)(3)
 Helps a client base, with each member
providing resources
 Composed of representatives of disaster
response and/or recovery organizations
and community stakeholders
 Directs its work toward assisting those
impacted by the disaster with long-term
needs
PROUD and HELP
 Stakeholders have been working to create a
long-term recovery organization in Pinellas
and Hillsborough
 PROUD is completing a 501 c 3, HELP has
it’s 501 c 3
 Will be run by a Board of representatives
from the community who will activate and
hire staff after a disaster to serve as:
 Executive Director
 Construction Supervisor
 Case Coordinator
 Volunteer Coordinator
 Financial Manager
PROUD and HELP
Will serve as a benefits navigators and
leverage all available resources to meet
unmet needs to include home repair or
rebuild
How can we help you
 We are your resource for long-term recovery
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needs for your employees
Most organizations do not educate
employees on the sequence of resource
assistance and how the process works
Most organizations do not have access to
response teams that can provide short-term
repairs that can save a home
Most organizations do not have trained staff
to provide emotional, spiritual, or mental
health care to an impacted employee
How can you help us
 Join us as a potential resource for
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community recovery – join ESF 18
Tell us who you are, how to contact you and
what resources you bring to the table
Advocate with your employees for disaster
volunteer training opportunities
Let us provide training to your employees on
what to expect for resource help and how to
access funds to mitigate a home
 You are the business continuity
planning experts – how do we prepare
our businesses for the inevitable
 We are the hands-on experts for full
recovery for your employees – how do
we prepare your employees and our
communities to be a part of their own
recovery
GIVE. | ADVOCATE. | VOLUNTEER.