TS1048 Horizon Suite Competitive Advantages Fred Schimscheimer Jia Dai, EUC Competitive Marketing August, 2013 Confidential © 2011 VMware Inc. All rights reserved Need Help? Assets: Vault Competition Homepage vmware.com/go/competition Competition Questions? Socialcast Group: Competition Queries Email: competition@vmware.com Competitive Contacts Brian Gammage Cyndie Zikmund Jia Dai Fred Schimscheimer 2 bgammage@vmware.com czikmund@vmware.com daij@vmware.com fschimscheimer@vmware.com Confidential Agenda 3 Horizon Suite Competitive Landscape Horizon Suite Advantages Horizon Mirage Horizon View Horizon Workspace Platform Horizon Data Horizon Mobile Q&A Confidential Horizon Suite THE PLATFORM FOR WORKFORCE MOBILITY VMware Horizon Suite Simplify, Secure, Empower Horizon Mirage Physical Desktops 4 Post-PC Era Journey Horizon View Virtual Desktops Confidential Horizon Workspace (Apps, Data, Mobile) Multi-Device Workspace The Competitive Landscape Virtual Desktops (VDI) Windows App Delivery Windows Image Mngt Enterprise Mobility Mngt File Sharing & Sync Cloud Identity Mngt BYOD Mac Vmware Horizon Vmware Horizon Vmware Horizon Vmware Horizon Vmware Horizon Vmware Horizon Vmware Horizon Citrix XenDesktop Citrix XenDesktop Citrix XenDesktop Citrix XenMobile Citrix XenMobile Citrix XenMobile Citrix XenDesktop Microsoft RDS Microsoft RDS Microsoft SCCM Microsoft Intune Microsoft SkyDrive Okta Moka5 Redhat VDI Framehawk Moka5 MobileIron Box Ping Identity Parallels Desktop Dell KACE Good Technology DropBox Simplified LANDesk SAP Afaria EMC Syncplicity Lenovo Stoneware Symantec Altiris Blackberry BES 10 Appsense DataNow Workspot Appsense MobileNow Novell Filr CampusEAI Quest vWorkspace Fiberlink MaaS360 5 Confidential Horizon Suite Advantages Over Point Tools The power of ONE • Point tools only solve one problem a time • Horizon suite transforms entire end user computing • Single product to buy and support • Cost less than acquiring point tools individually • Better integration reduces complexity and risks. The platform • Built from ground up for extensibility • Catalog abstracts all applications and services • Catalog provides life cycle management, publishing, monitoring, analytics vApp • Easy to deploy, no need to install each VA separately • Configure all VAs from a single place • VAs communicate with each other • Leverage the power of vSphere (HA, DR, Network, Security, etc) 6 Confidential Horizon Mirage 7 Confidential Mirage vs. Moka5 Horizon Mirage Does More: • Centralized Image Management • Automated Win7 Migration • Endpoint Protection • Snapshots can be customized and include User Data • Desktops restored to point in time of snapshot • Hardware Refreshes Moka5 – Enterprise AnyWare is based on 3 capabilities: • Client virtualization called LivePC runs on Mac, PC or bare metal • Both the virtual machine and a client hypervisor are part of a single solution • Central Management – All LivePCs are centrally controlled from the Management Server • Layering – 3: User Data & Settings, User Applications, Corporate OS/Apps(base layer) 8 Confidential Mirage vs. Citrix Personal vDisk Horizon Mirage Does More: • Centralized Image Management • Automated Win7 Migration • Endpoint Protection • Snapshots can be customized and include User Data • Desktops restored to point in time of snapshot • Hardware Refreshes Citrix Personal vDisk (PvD) • PvD is a feature only available in XenDesktop 5.6 and 7.0. • PvD is only available for XenDesktop. It is not compatible with XenApp. • http://support.citrix.com/article/CTX131553 FAQ 9 Confidential What is PCLM? PC Lifecycle Management – TechRepublic • PCLM is the practice of managing end-user systems from purchase to retirement. • PCLM covers everything from initial deployment to upgrading, patching, and decommissioning the systems. 10 Confidential Lets talk PCLM – Mirage Complements these areas Procurement OS Deployment / Migration Application Delivery Patch Management Data Protection/System Backup Mirage enables IT to deploy/manage layers of applications outside of the base layer on any Mirage managed device Mirage seamlessly backs up changes on endpoints which helps avoid data loss due to device failure or theft. Disk Encryption Power Management Mirage data backup honors device encryption Remote Control Helpdesk Asset Management Mirage can restore a user to previous snapshots without overwriting user data. Reporting 11 Confidential Mirage also extends PCLM Procurement OS Deployment / Migration Application Delivery Patch Management Data Protection/System Backup These are differentiated capabilities Deploy a Windows 7 image to thousands of devices with a few clicks and perform in-place upgrades without moving user data or losing profiles. Quickly migrate users to a replacement PC or even hardware from a different vendor, while retaining personalization Disk Encryption Power Management Deploy layers of preinstall applications outside of the base layer Remote Control Helpdesk Asset Management Reporting Disaster Recovery 12 Tasks that used to require diagnosis and escalation can now be handled with a few clicks by Tier 1 helpdesk staff. Restore some or all of an end user’s PC over the LAN or WAN with zero-touch! Confidential OS Deployment / Migration Layered PC Image Management: • Manage PC image as a set of logical layers owned by either IT or the endusers. Update IT managed layers while maintaining end-user files and personalization. Accelerate Windows 7 Migrations • Migration time cut in half to 2-3 hours per PC and allows for multiple machines to be migrated concurrently. • Migration can be done with just a few clicks over the WAN or LAN 13 Confidential Windows 7 Migrations Streamline Windows Migrations Overview In-place: overwrite the previous Windows XP base layer with a Windows 7 base layer Hardware-refresh: migrate user profile and files from previous PC to new Windows 7 PC. User profile and user file layers persist using both strategies* Benefits Reduce user downtime during Windows 7 Migrations Easy rollback to previous Windows XP system if needed. Save time and resources for migration *user-installed apps not maintained when upgrading from XP to 7. 14 Confidential Core Technology: Layers Mirage sees Windows as a stack of layers Layers 101 User Personalization Layer (user data & profile, installed apps) Machine Identity Layer (identity, customizations) Mirage Application layers (new in 4.0) Base Layer (OS, infra SW, core apps) Layers logically exist in the data center so we can manage centrally Mirage can perform granular operations within layers Orange layers are continuously backed up from endpoints Green layers managed by IT OS, components, drivers Driver Library/OEM End User PC 15 Confidential Core Technology: Layers Mirage sees Windows as a stack of layers Mirage Servers & SIS Network Optimized Synchronization & Streaming Base layer User profile User data Application layer(s) Machine identity Drivers 16 Apps installed outside of Mirage Confidential Application Delivery and Patch Management Application Layering: • Easily deploy applications or VMware ThinApp packages to any collection of end users by leveraging Horizon Mirage’s app layering technology. Patch Management: • Mirage improves the delivery aspect of Patching by ensuring all base-layer updates (Patches) are synchronized. 17 Confidential Helpdesk and Reporting Helpdesk – Layered PC Image Management: • IT can restore the system layers on an end point to fix an issue without overwriting user layers. Reporting: • When a base layer update is enforced to a machine with the same OS, Mirage reporting details which applications will be upgraded, downgraded or added on each device. 18 Confidential Security Management and Power Management Security Management: • If security posture settings are baked into a Reference machine, Mirage can be used to regularly enforce them. Power Management: • If Power Management settings are built into a Reference machine, Mirage can be used to regularly enforce them. 19 Confidential Desktop Backup and Recovery Simplified PC Backup and Desktop Recovery: • Horizon Mirage takes snapshots of an entire PC including OS, applications, files and personalization then regularly synchronizes any changes. Mirage restores an exact image of the user’s old PC to any replacement PC. Self-Service File Access and Recovery • Mirage File Portal allows end users to access any file on their endpoint from any web browser. An end user can also restore any file or any directory on their own with just a few clicks on their PC. 20 Confidential Horizon View 21 Confidential View vs. XenDesktop: What is new in XenDesktop 7 Mobile Unity Touch provides better mobile experience in a simpler way • HDX Mobile Technologies • No need to modify the Windows applications PCoIP server side rendering • Familiar native Windows interface and compression • No learning curve to end users • Intelligent compression algorithms • More touch friendly for Windows • Native menus and controls • Windows App Mobilization SDK, optimization and mobilization • H.264 based server side deep compression • Windows Media Redirection • More extensible platform HTML 5 applications Client • Support any View SAML-based • Unified App Store: Storefront 2.0 • Better performance Citrix’s attempt to fix long time complexity issue • HTML 5 Receiver Simple • Single FMA architecture and MCS support for XenApp • XenApp is now on FMA. Difficult to migrate from IMA • Simpler only if using MCS. Using PVS is still • Publishing application in batch mode is complex • Automated application publishing and migration, AppV integration incremental improvement Only support Windows 2008 R2 SP1 and • Better monitoring with EdgeSight integration and HDX Insight ••later. AppDNA is only in Platinum edition Customers stillavailable have applications running Windows 2003 •onApplication virtualization goes to AppV. Secure Reduces XenApp value and increases complexity. • HDX 3D pro: OpenGL support, H.264 Deep Compression • Shared GPU acceleration • HDX seamless local apps • Integrated remote PC access 22 • Consistent user experience on any end user devices Horizon Workspace provides similar function • Adaptable aggregation to various network conditions vCOPS for View provides true end-to-end monitoring and analytics from datacenter to the end user View has provided access to physical PCs for a long time Confidential 3D Graphics Acceleration Status Product API GPU passthrough View DirectX 9, OpenGL2.1 Tech Preview XenDesktop + XenServer DirectX 9, 10,11 OpenGL 1.1 Yes XenDesktop + vSphere DirectX 9 OpenGL2.1 Yes Microsoft RDS 2012 DirectX 9, 10,11 OpenGL 1.1 No Reason XenServer leverages NVIDIA’s VGX software to support the latest DirecX and OpenGL. XenServer also supports GPU passthrough for years now. XenDesktop gets all vSphere capabilities too. Strategy Support multiple GPU vendors (NVIDIA, AMD, and more) Response XenServer has limited capabilities, supports NVIDIA only, delayed support for vSphere 23 Confidential XenDesktop 7 Limited Value The Bottom line XenDesktop 7’s only major feature is integration with XenApp – HOWEVER it comes at a HIGH price: • Upgrading XenApp deployments to XD 7- App Edition requires database changes and in many cases breaks the environment • Upgrading XD environments is multi-hop depending on what version you are on • XD 7 requires NetScaler for secure remote access • Simplification is limited to using MCS. With PVS, it is still complex • XD 7 scalability is not proven in real large scale deployments • XD 7 reliability is questionable with over 150 documented known issues. • XD 7 requires Windows Server 2008 R2 SP1 but many customers still running XenApp on Windows Server 2003. 24 Confidential VMware View’s Advantages Over XenDesktop 7 Directly leverages the power of vSphere Integrated with Horizon Suite Ease of deployment and management Lower cost of deployment Validated Solutions Smooth upgrade 25 Confidential Horizon View: Directly Leverages the Power of vSphere Unique Integration • • • • • • 26 Confidential Full Virtualized 3D Graphics Storage Accelerator Composer Array Integration vCloud Network & Security SE Sparse Disk Utilization vSphere Web Client Integration Integration Storage Comparison Horizon View & vSphere Integration − Lacks storage and CAPEX savings View Composer Array Integration integration with vSphere allows generic storage devices to leverage View's linked clone technology and save on CAPEX − Does not provide a generic solution for optimizing VDI storage like VCAI View Storage Accelerator integrates with vSphere’s CBRC to reduce VDI boot times View Space Efficient (SE) Sparse Disk Citrix − Lacks storage efficiencies for persistent desktops like SE Disk Utilization − Does not have CBRC equivalent for enterprise deployments; XenServer Intellicache is limited: Utilization reduces storage capacity requirements for persistent desktops − Does not support Provisioning Services (only supports MCS) − Only supports NFS − Does not support persistent pools 27 Confidential Integration: Security Comparison Citrix VMware vShield Endpoint − Third party validated solution required Secure your VMs with offloaded antivirus and anti-malware (AV) solutions without the need of agents Protect sensitive data on VDI desktops Higher consolidation ratios by preventing the possibility of AV storms Improved performance Included with vSphere 28 Confidential View Beats Citrix XenDesktop in Cost Principled Technologies Report: VMware Horizon View 5.2 delivered comparable density at 41.1% lower cost per user • View supported 174 Windows 7 virtual desktop sessions: $483 per user • Citrix XenDesktop supported 175 sessions: $820 per user 29 Confidential View Beats XenApp in Offering Greater Density Principled Technologies: VMware View 5.2 delivered 19.2% greater density and a 49.2% lower cost per user • View supported 174 Windows 7 virtual desktop sessions: $483 per user. • Citrix XenApp 6.5 FP1, using the lossless settings supported 146 sessions: $950 per user 30 Confidential View vs. XenDesktop: Solutions Validated Desktop Solutions • Built around VMware View, by our partners • Meet the stringent requirements of the VMware Ready Desktop Solutions program. • Validated by VMware Desktop team for performance, functionality and scale for its intended use case. • Cater to a particular use model or ISV for any vertical. Benefits • Accelerate time to deployment and overcome challenges • Highly secure, validated solutions that solves specific business challenges • Reduced risk and improved employee satisfaction Mobile-Secure Desktop Business Process Desktop Branch Office Desktop Always On Desktop Enhance user access from any device, anywhere Drive higher SLAs at lower costs Centralize IT management with limited or no local IT support. High availability to critical applications and data 31 Confidential Horizon Workspace 32 Confidential Workspace vs. XenMobile App Horizon Workspace • A true extensible platform • Built-in data service • Integrates with View, ThinApp • Integrates with Horizon Mobile workspace • Leverage the power of vSphere, vCNS XenMobile App • A product, not a platform • Loosely integrated with ShareFile • Not integrated with XenMobile MDM • Overlaps with XenMobile MDM in many areas 33 Confidential Horizon: Platform as a vApp Workspace vApp Configurator VA Connector VA Proxy VA Management VA Data VA API API App App Modules App App tcserver tcserver Nginx OS (SLES) OS (SLES) OS (SLES) • Central Wizard UI • Distributes settings across VAs • Network, Gateway, vCenter, SMTP attributes • Add / remove modules • Manage certs, security 34 tcserver Jetty DB OS (SLES) • Enables single userfacing domain • Routes requests to correct node • Reverse proxy insulates VAs LDAP OS (SLES) • Stores files • Controls file sharing policy for internal and external users • Manage file preview server • Serves end user web UI • Workspace Admin UI • User authentication • Application Catalog • AD secure bind and synchronization • Manage user entitlements • Set replication schedule • Workspace Groups • Sync View pools and ThinApp • Reporting Confidential DB Citrix Architecture XenMobile MDM Not a vApp, Server silos Multiple OSes Multiple products 35 Confidential Citrix: Limited Extensibility 36 Confidential Citrix: Complex Management Interfaces 37 Confidential Horizon Data vs. ShareFile Horizon Data is fully integrated with Horizon Workspce • ShareFile is loosely integrated with XenMobile App • Implication: Deployment and management complexity Horiozn Data is 100% on premise • ShareFile only support local storage with Storage Zones • Application still has to go through ShareFile website • Implication: Data Security, Auditing, Monitoring, Troubleshooting, Disk Quote 38 Confidential Horizon: Built-in On-premise Data Service 39 3 Confidential CloudGateway: Loose Integration of Data Service 40 Confidential Horizon Mobile 41 Confidential Android Landscape Widely popular in developing countries • Lots of choice – screen size, price, capabilities, etc. Not much traction in enterprise segment •Perception is that Android is not secure Security •Google Play is ‘wild wild west’ •Enterprise features (eg: MDM) weak Fragmentation •No two devices are the same in terms of capabilities or UI •Hard for IT to support diverse environment Control 42 •OS upgrades are controlled by carrier/OEM •Security patches not pushed out in a timely manner Confidential MDM and MAM for Android Mobile Application Management Mobile Device Management (MDM) (MAM) • Google Android offers a limited set of • Containerization of application and data device & policy settings • Polices are applied at application level • Typically, device control is relinquished • Looked as a better approach than MDM from user to the enterprise Issues • Top Vendors: Mobile Iron, Airwatch, Citrix/Zenprise/Xenmobile • Long list of vendors including Blackberry, Microsoft, IBM and more device, keyboard logging • Applications must be modified and tested Issues • Fragmentation issue still exists • Not appropriate in the Bring Your Own • Mixing personal and work spaces Device world to lockdown the device degrades user experience • Does not prevent data leak • IT has no control over the OS updates • Intrusive user experience 43 • Malware can compromise the whole Confidential VMware Strategy for Android Personal Space VMware Switch VMware Android OS Corporate Workspace Native Android OS Unmodified Android System 44 Horizon Mobile Manager OEM Enabler Kit (OEK) Integrated to device firmware by phone OEM Confidential Components of VMware Switch, downloaded from Google Play Components of the workspace defined and managed by IT Competitive Advantages of Horizon Mobile for Android •Better system integrity check with OEK Security •Workspace apps are sanctioned by IT, no Google Play •Entire Workspace is encrypted with AES 256 algorithms •Complete isolation of personal from corporate •Support a single Android OS from VMware Fragmentation • No need to test applications for all Android flavors •Single vendor to call for support •OS upgrades are controlled by IT Control •Enterprise app store for unmodified Android app •Integrated with Horizon Workspace •Total control of personal space User Experience •No intrusion to privacy •Native Android experience for work and personal •Dual-number / dual-billing 45 Confidential iOS: Apple Redefines The Game with iOS 7 Announced at WWDC 2013 Largest iOS release to date Fundamental changes to UI New Management API’s • Control of “Open In” – prevents data • • • • • • • leakage Per-App VPN Single Sign-On (Kerberos) Managed Apps Volume Licensing improvements App Settings & Feedback Supervised Mode MDM becomes mandatory for all use cases Expected availability - Fall 2013 46 Confidential Change in Strategy due to iOS 7’s impending release Strategy Validation • Enterprises definitely have unique needs for policy and data controls Role of Application Wrapping • Obsoleted by policies built-in to operating system • Frowned upon by Apple Our New Approach • Embrace Apple’s APIs; Don’t fight Apple on App Wrapping • Remove App Wrapping from Horizon Workspace • Re-implement the secure workspace using iOS7 in an upcoming release • Rely on Mail.App (Mail client) & Safari (Web Browser) • Manage apps but will leverage MDM APIs to implement 47 Confidential Impact on MAM Vendor’s Application Ecosystem Citrix-Ready Worx Verified Program Good Dynamics Marketplace Symantec Sealed Program 65 apps at launch 35 apps today 25+ apps today 15 apps today 500 ISV end 2013 48 MobileIron AppConnect Enabled Confidential Thanks! Q&A 49 Confidential