WELCOME TO MARKETING FUNDAMENTALS (BUAD 307)! BUAD 307 MARKETING FUNDAMENTALS Instructor: Office: Office Phone: Cell: E-mail: Web: BUAD 307 Lars Perner, Ph.D. Assistant Professor of Clinical Marketing Accounting Building 306K (213) 740-7127 (760) 412-0154 perner@marshall.usc.edu http://www.LarsPerner.com http://www.BUAD307.com http://www.ConsumerPsychologist.com Blackboard: http://blackboard.usc.edu COURSE BACKGROUND Lars Perner, Instructor 2 Textbooks Dhruv Grewal and Michael Levy (2011), Marketing, 2nd ed., McGraw-Hill Irwin, ISBN-13: 9780073404875. BUAD 307 Erik Qualman (2009), Socialnomics: How Social Media Transforms the Way We Live and Do Business, Wiley, ISBN-13: 978-0470477236. COURSE BACKGROUND Lars Perner, Instructor 3 Why does Tony the Tiger wear a scarf? BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 4 About the Instructor: Lars Perner • Ph.D., Marshall School of Business, University of Southern California, 1998 • Courses taught: – – – – – – – – BUAD 307 Marketing Fundamentals Consumer Behavior International Marketing Marketing Strategy Intro to International Business Channels/Distribution Agricultural Marketing Internet Marketing COURSE BACKGROUND Lars Perner, Instructor 5 About the Instructor: Lars Perner • Research interests: – – – – – – – – – Consumer Behavior International Marketing Consumer Price Response Consumer Bargain Hunting Branding Corporate Philanthropy Non-Profit Marketing “Win-win” Deals Autism Spectrum Disorders and Subtypes • Country of birth: Denmark • Selected outside involvement – Marketing Educators’ Association – Autism Society of America BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 6 Warning! • Beware of relying on PowerPoint printouts! • Psychological research shows that comprehension and memory suffer if you do not take notes in your own hand. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 7 BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 8 BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 9 Class Meetings and Office Hours BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 10 Course Objectives • Understand the role of marketing in firms that function in an increasingly global and competitive market; • Understand basic concepts and ideas used in marketing; • Develop knowledge and tools necessary to design and implement effective marketing programs; • Understand the advantages, disadvantages, opportunities, and tradeoffs involved in different marketing strategies and choices; • Appreciate ethical implications of marketing decisions; and • Appreciate the dual roles of formal analysis and creativity in designing and implementing effective marketing programs. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 11 Course Philosophy • Application to needs of real firms rather than memorization • Broad overview of marketing • Assignments require individual initiative and thinking BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 12 Grading BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 13 Grading Issues • Course grades are assigned based on the total number of points accumulated. LETTER GRADES WILL NOT BE ASSIGNED TO PROJECTS OR EXAMS ALONE (see syllabus). • Marshall competition is very intense. • Not everyone can be “above average.” Some will be below. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 14 More Grading Issues • Extra credit cannot be assigned. • Grading is based on performance. It is NOT assumed that you start out as “perfect” and have “points taken off” for deficiencies. A perfect score takes a nearly superhuman person! • Grading is NOT based on effort put in (or perceived effort put in or effort reported to have been put in). • Final grades can generally only be changed to correct mistakes in arithmetic, Scantron misreads, or data entry that have been made. Work quality or cut-offs cannot be re-evaluated under the USC grade change policy. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 15 Some Topics Covered In This Course • Creating customer value • Marketing Strategy • Ethics and Social Responsibility • Marketing Research • Consumer Behavior • International Marketing BUAD 307 • Segmentation, Targeting, and Positioning • The Marketing Mix – Product – Price – Promotion – Distribution (“Place”) • Electronic Commerce COURSE BACKGROUND Lars Perner, Instructor 16 PROJECT PRODUCT OR SERVICE OR NEW TARGET MARKET FOR AN EXISTING TYPE OF PRODUCT BUAD 307 OR OR COURSE BACKGROUND CHANNEL FOR DISTRIBUTING AN EXISTING PRODUCT OR PRODUCT OR SERVICE “TRANSPLANTED” FROM ONE COUNTRY TO ANOTHER Lars Perner, Instructor 17 Course Project • Please choose: – A new product or service not currently in existence; – An existing product or service that has potential to be targeted to a segment or type of consumers that currently does not use the product – An existing product or service that could achieve significant additional sales if distributed through a new channel; or – An existing product that is sold in one or more countries and can be introduced in another specific country where it is currently not widely used. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 18 Project Structure • • • • Proposal Office visit to discuss the proposal Library Database Resource List Applications Paper BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 19 Examples: A New Product or Service • A traffic decision support system that tells drivers when it is safe to switch lanes and make other changes in dense traffic. • Secular values training and leadership programs for children of busy parents not involved in organized religion BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 20 Examples: Existing Product For New Target Market • Video games marketed to senior citizens (who want to preserve mental agility and/or play with their grandchildren) • Noise cancelling headphones for children vulnerable to distraction. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 21 Examples: Existing Product With Potential Through New Distribution Channel • Financial planning programs sold through churches, synagogues, or mosques. • Inkjet printer cartridges sold through Greek houses • Groceries being delivered to car pool or van pool departure sites. BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 22 Examples: Existing Product for a New Country • Fortune cookies (which are actually not used in Mainland China). BUAD 307 COURSE BACKGROUND Lars Perner, Instructor 23