A&M Care 2015 – 2016 Prescription Drug Program Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 1 Agenda Your Express Scripts prescription drug plan Benefit description Specialized care Tools to help manage the prescription benefit Tools to help manage therapy Tools to help manage cost Other available resources Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 2 Your Express Scripts Prescription Drug Plan Express Scripts administers your prescription drug plans on behalf of A&M Care. Benefit includes both a retail and mail component Express Scripts has its own mail-order pharmacy where specialist pharmacists focus on compliance and lower cost options for patients. And, the automated filling process ensures the prescription is filled accurately. Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 3 Prescription Drug Benefits Annual Deductible $50 per person per year / $150 per family per year (Deductible does not apply to medical plan deductible) Access Options Generic Drug Copayment Retail – 30 Day Supply: Refills allowed as prescribed. (Good option for new prescriptions) Retail – 90 Day Supply: Refills allowed as prescribed Home Delivery Pharmacy: Up to a 90-day supply*. Refills allowed as prescribed (Best option for maintenance medication) Preferred Drug Copayment Non-Preferred Drug Copayment $10 $35 $60 $30 $105 $180 $20 $70 $120 * If you obtain a brand-name drug when a generic equivalent is available, you are responsible for the generic copayment plus the cost difference between the brand-name drug and the generic drug. Chart illustrates benefits when network pharmacies are used. Nonnetwork benefits are also available; see Enrollment Guide for more information. Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 4 The right care at the right time Specialization and member engagement are critical components to controlling health care costs and driving quality clinical outcomes: Specialist Medications Therapeutic Resource Centers Closing Gaps in Care My Rx Choices® Digital and Mobile Tools Caregiver Coordination Worry-Free Fills Other available resources Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 5 Specialty Medications Express Scripts provides specialty pharmacy services through our wholly-owned subsidiary, Accredo Health Group, Inc. What are specialty medications? • High cost infused, injectable, and oral drugs that typically require added supervision of patient therapy. With Accredo, at no extra cost, you’ll benefit from: • Personalized Care • Safe, prompt delivery • 24 hour support • Refill reminders • Drug safety monitoring Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 6 Accredo– a Patient’s Most Comprehensive Support Accredo specialty pharmacist Other specialty pharmacist Retail pharmacist Specialization per condition Most specialization – with deep focus on patients with a small number of conditions and therapies Focus diluted across dozens of conditions and therapies No specialization – no focus Experience per condition Focused training and experience with patients with conditions and needs in a single specialty General training across Limited training treatments and and occasional therapies experience Specific protocols per condition Condition and drug-specific protocols developed by specialists for every drug dispensed Protocols only for select specialty drugs Dedicated field nurses 550 field nurses – all Accredo staff NA NA Physician support 150 support experts in the field NA NA Proactive patient support Proprietary training in the specialty AND applied behavioral science Deepest safety monitoring Unique apps and condition-specific websites NA NA Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. NA 7 Therapeutic Resource CentersSM (TRC) Delivering Better Patient Care • Specialty-trained pharmacists and nurses • Comprehensive therapy management • Monitoring and ongoing assessments • Multimedia and online patient resources • Complete medication and medical profile • 24/7 access to pharmacists HIV Hepatitis C RA & I Oncology Fertility Rare Disease Multiple Sclerosis Transplant Pulmonary Hypertension Endocrine Pulmonary Bleeding Disorders Immune Disorders SCALE ALLOWS DEEPER SPECIALIZATION Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 8 Impact of Therapeutic Resource Centers SAFETY • Ensuring the safe use of medications • 99.999% accurate, safe and efficient dispensing • Increasing adherence; decreasing waste EFFECTIVENESS • Members with hepatitis C are 50% more likely to complete therapy • Ensuring financial options are leveraged AFFORDABILITY • Connected patients with more than $240M in proactive copay assistance in 2014 • Easiest to use with the highest satisfaction SERVICE • 93% member satisfaction with our specialty care SPECIALIZATION IMPROVES PATIENT OUTCOMES Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 9 Accredo National Footprint Seattle, WA Boston, MA Elmsford, NY Eagan, MN Byfield, MA Detroit, MI Warrendale, PA Dublin & Columbus, OH Elmhurst, IL Whitestown, IN Indianapolis, IN Iowa City, IA Omaha, NE Salt Lake City, UT Kansas City, MO Englewood, CO Corona, CA Chesterfield, MO Greensboro, NC Las Vegas, NV Oklahoma City, OK Phoenix, AZ Memphis, TN Nashville, TN Norcross, GA Birmingham, AL Dallas, TX Accredo® Office in State Houston, TX 32 Accredo Locations 11 Nursing Offices 11 TRC Home and Support Offices 550 Field Nurses with 75-mile service-area radius Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. Willingboro, NJ Pine Brook, NJ New Castle, DE Metairie, LA Orlando, FL Lake Mary, FL Ft. Lauderdale, FL 10 Personalized Care Alerts • Unique clinical outreach helps keep members safe by providing personalized, actionable alerts when possible omissions, adherence gaps and “ontrack” behavior are detected. • Members can access alert details, learn more about any risks from resource links, and take action using the options provided. Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 11 Actionable Alerts Educate and Improve Adherence 1 in 5 gaps in care closed online are for retail prescriptions Ability to self-close gaps Information about the alert and its importance Printable information to take to the doctor Links to additional resources Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. Contact specialist pharmacists 12 Worry Free Fills Offers Convenience and Flexibility • Patients elect to have eligible prescriptions shipped automatically* • Patients alerted to upcoming orders • Patients can adjust future fill dates • Patients can dis-enroll at any time Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 13 My Rx Choices® Lower the cost of prescriptions with My Rx Choices® Features include: Personal assessment of cost-saving opportunities based on the A&M Care prescription plan Print a kit to help their doctor better understand the economic impact of different medication alternatives Alternative medications are based upon greatest cost savings to you presented in order, starting with the highest value Brand-to-generic and retail-to-mail comparisons are shown Simply visit www.express-scripts.com or call Express Scripts Member Services at 1-800-367-3636 Prices can vary at different retail pharmacies, so it is important to shop around Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 14 My Rx Choices® Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 15 Online tools and Mobile App help patients connect Online prescription management: Refills, renewals and order status Worry-free Fills ® Transfer to mail Claims, balances and history Locate a pharmacy Preferences Benefit education and management: Benefit highlights Forms and cards Pricing and coverage details New! Accessibility features Omission Not Using Controller Medication for Asthma Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. Gap In Care Alerts Help participants identify and address potential safety issues with their prescriptions 16 Transfer to mail online conversion program Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 17 Information Resources System Benefits Website – www.tamus.edu/benefits/ • Pharmacy Benefit Highlights • List of participating retail pharmacies • Download forms Express Scripts Member Website – www.express-scripts.com • Formulary Information • Locate a Participating Pharmacy • Health and Wellness Information • My Rx Choices® / Price a Medication • Online Ordering • Express Scripts Mobile App • Order Home Delivery Pharmacy Refills • Caregiver Resources • Download forms Customer Service Number: 1-866-544-6970 Annual Enrollment Book (On-Line) Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 18 Thank You Confidential and Proprietary Information © 2012 Express Scripts Holding Company. All Rights Reserved. 19