Stephen J. Kratko
Florida I (C) (727) 215-6399 I SK0257@live.com
Summary
Highly successful and well respected Senior Corporate Sales Professional managing multi-million dollar
territories and corporate accounts that have included Fortune 500 companies across North America,
Europe and Asia. Adept at growing revenues with existing client base along with identifying and
acquiring new customers. Possess excellent interpersonal, analytical, computer, verbal/written
communication and presentation skills.
Key Strengths
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Long Term Relationship Building
Prospecting and Business Development
Marketing
Project/Program Management
Executive Negotiations and Presentations
Sales Forecasting/Planning
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Experience
Senior Account Manager
PMC Smart Solutions (Plastic Injection Molder)
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04/2008 – 10/2014
Managed tier one and tier two automotive customer base located in the US, Mexico, Canada, Europe and Asia
for this plastic injection molder.
Achieved 35% revenue growth and added 4 new customers by applying intensive contact and customer service.
Reversed adversarial customer relationships and trust by listening and addressing customers concerns and
issues
Senior Account Manager
American National Rubber (Rubber Manufacturer and Fabricator)
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Account Management
Market Analysis
Organization & Time Management
Multitasking
Conflict Resolution
Departmental Supervision
02/2005 – 04/2008
Managed the largest corporate account (Ford Motor Company).
Improved damaged relationship between the Detroit sales office and the manufacturing facility.
Recovered $ 250,000 in receivables previously considered lost.
Increased revenue by 25%.
Senior Account Manager
10/2003 – 02/2005
Sarnamotive – Blue Water Plastics (Plastic Injection Molder and Blow Molder)
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Managed the largest tier one automotive accounts.
Achieved 40% revenue growth and added 4 new customers by applying intensive contact and customer service.
Developed the first business with a French customer by initially being awarded contracts totaling $ 8 million.
Increased Mexico operations revenue by $ 10 million.
Director of Marketing/Senior Account Manager
Key Plastics (Plastic Injection Molder and Assembly Producer)
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Coordinated with public relations agency to create a new company identity, logo and marketing materials.
Performed SWOT analysis on competitors/market place and conducted industry research to drive sales team in
growing revenue.
Presented company capabilities to executive leadership at prospective customers in order to grow revenue.
Three new customers acquired during this time.
Managed major tier one accounts and grew revenue by 20%.
Implemented feedback system and improved communication with customer base in order to address
actual/perceived deficiencies leading to sales growth.
Regional Sales Manager
Cinch Connector (Plastic Injection Molder, Stamper and Assemblies)
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05/1999 – 10/2003
02/1998 – 05/1999
Opened this company’s first office in Detroit and launched its marketing campaign to secure business in the
automotive industry.
Aggressively promoted the company’s product line and successfully established its brand.
Displaced an incumbent supplier and secured $ 10 million in revenue the first year.
Account Supervisor
04/1990 – 02/1998
United Technologies Automotive (Plastic Injection Molder, Stamper and Assemblies)
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Supervised the Ford Motor Company and Chrysler Corporation accounts growing revenue by $ 75 million during
this tenure.
Provided leadership and direction for a sales engineering team of four.
Led effort that improved the Ford supplier rating from #6 to # 2 within a two year period. This led to receiving
Preferred Supplier status.
Received UTA’s Outstanding Customer Service Award in 1996.
Served as Customer Service Manager for 9 months in addition to current duties while department was moved
from Indiana to Michigan. Hired, trained and supervised a staff of twelve.
EDUCATION
Master of Science: Administration
CENTRAL MICHIGAN UNIVERSITY – Mount Pleasant, MI
Bachelor of Arts: Business Management
SPRING ARBOR UNIVERSITY – Spring Arbor, MI
Recipient of Distinguished Student Achievement Award
Securities Licenses 7, 63, 65, Life, Health & Variable