15th 343 Street NW Canton, Ohio 44703 Cassandra S. Keen (330) 316-5246 cassandra.keen@yahoo.com Summary of Qualifications Over 9 years of experience in administrative functions Knowledge of Human Resource regulations and other standard operating procedures regarding the processing of administrative/personnel actions Task oriented with the exceptional ability to meet tight deadlines Excellent oral and written communication skills with proficiencies in Microsoft computer based programs Experienced in the use of automated data bases and systems (e-Milpo) to complete administrative tasks Designed a New Employee Orientation Program for all new employees Ensured all employees received required training and tracked progress through automated systems An exceptional mentor and coach with a reputation for credibility, professionalism, and dependability Ability to prioritize tasks, and work well under stressful conditions with professionalism and composure Professional Experience US Army, Ft. Stewart, Georgia 2008 - 2009 Human Resources Manager Performed personnel processing duties in accordance with standard operating procedures Tracked personnel records (immunizations, medical readiness, and deployability data) using automated tracking systems (MEDPROS) and spreadsheets Cut orders for personnel (permanent change of station, end of tour service and retirement) Created/updated personnel rosters, prepared personnel casualty documents and monitored suspense actions Adhered to Freedom of Information and Privacy Acts stipulations Processed line of duty investigations, deployment forms and letters of sympathy for next of kin Typed all actions related to legal matters and presented them to the legal staff for review and signatures Initiated pay inquiries and submitted actions for processing Answered phones, provided information & referral, and performed general clerical duties Managed an office filing system to manage personnel, training, and equipment records Scrubbed accountability records, unit commanders financial reports, and other associated company level reports on a monthly basis US Army, Camp Arifan, Kuwait Human Resources Admin. Manager / Security Team Leader 2006 - 2007 Patrolled homes of higher headquarter officials (Colonels, Command Sergeant Majors and GS-9’s and above) that were living in Kuwait Ensured arriving convoys were secure and that ammunition was secure on the convoys Participated in roadblocks designed to prevent ambushes from enemies and to secure the perimeter Provided security for the United States President Cassandra S. Keen Resume, page 2 US Army, Wiesbaden, Germany Personnel Administrative Specialist 2002 - 2006 Received award/promotion notifications, completed associated paperwork, and submitted for approval Extracted information from the Modified Table of Organization and Equipment (MTOE) system and compared data to actual equipment on hand Ensured that Personnel Asset Inventories (PAI) were current and correct for all company-level soldiers Utilized the Unit Identification Code (UIC) to move equipment Generated, interpreted and prepared reports from the eMILPO (Electronic Military Personnel Office) system Utilized the Soldier Database System on a daily basis for matters relating to transitioning soldiers Processed applications for officer candidates school Briefed commanders and key leaders on personnel status Prepared daily Situation Reports (SITREPS) and Daily Status Reports (DD 3986) to provide information on personnel strength Education Kent State University-Stark Nursing 2010-Present Walsh University Nursing 2009 University of Maryland University College Online Mogadore High School Mogadore, Ohio Human Resource Management (68 Semester Hours) 2004 - 2009 Diploma 2002 Technical Training Leadership Development Course 2007 e-Milpo Training 2006 Combat Life-Saver Course 2004 Human Resource Specialist (Army) 2004 Personnel Administrative Specialist 2003