PRESENTATION3: “Organizational Plan” (Section I - Summary of the Business) MASTERS IN MARKETING & INTERNATIONAL BUSINESS JUAN ANTONIO CRUZ ALVARADO INSTITUTO CULINARIO DE MEXICO AGENDA I. Organizational Plan Introduction SECTION 1 Summary of the Business: 1.1 Mission 1.2 Vision 1.3 Objectives 1.4 Short-term goals 1.5 Mid-term goals 1.6 Long-term goals 1.7 SWOT Analysis Organizational Plan Introduction The first major section of your business plan addresses the organizational details of your business. It begins with a description of your business and its products and/or services. Using short, but descriptive statements, address the following areas. Feel free to include other organizational topics that you think are key to your particular industry: Summary of the Business (Section I) Products and/or Services (Section II) Administrative Plan (Section III) 1. Summary of the Business Begin with a broad overview of the nature of your business. Using the key word approach, begin by telling when and why the company was formed. Describe the nature and uniqueness of the products and/or services provided and briefly review the general history and future goals of the company. After the company has been introduced in a paragraph or two, the summary of the business can be completed by addressing each of the following topics: 1.1 MISSION I. A mission statement is a brief description of the company's fundamental purpose including, nature, values, and its work. It should clearly explain why the company exists. 1.1 MISSION EXAMPLES e.g.: Coca Cola Mission Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions. •To refresh the world... •To inspire moments of optimism and happiness... •To create value and make a difference. Information Source: http://www.thecoca-colacompany.com/ourcompany/mission_vision_values.html e.g.: McDonald's Mission McDonald's brand mission is to be our customers' favorite place and way to eat. Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion. We are committed to continuously improving our operations and enhancing our customers' experience. Information Source: www.mcdonalds.com 1.2 VISION The Vision describes what the company will reach in the future and may require a decade or more to achieve. VISION EXAMPLE PepsiCo “PepsiCo's responsibility is to continually improve all aspects of the world in which we operate - environment, social, economic - creating a better tomorrow than today. Our vision is put into action through programs and a focus on environmental stewardship, activities to benefit society, and a commitment to build shareholder value by making PepsiCo a truly sustainable company. Information Source: http://www.pepsico.com/Company/Our-Mission-and-Vision.html 1.3 OBJECTIVES In this step the firm’s mission and vision is converted into tangible actions (objectives) and later into results (goals) to be achieved. Objectives are broad categories. They are non-measurable, non-dated, continuous, and ongoing. With objectives the company moves from motive to action. Objectives are the general areas in which your effort is directed to drive your mission statement. To write an objective ask the questions: •In what 3-7 areas will our company continue being actively involved in the future? •What areas do we need to be involved in to accomplish our mission statement? •What is our company going to do about our competitive advantage categorically? 1.3 Objectives elements •Sales revenue (a traditional measure of the size and strength of a business – if revenue is growing then the business is growing) •Profit (both the absolute level of profit and the profit margin – i.e. return on sales) •Return on investment (e.g. ROCE, ROI: particularly important for capital-intensive businesses) •Growth (sales volume, revenue, profit, earnings per share) •Market share (the proportion of markets and industries owned by the business or its products) •Corporate image & reputation (increasingly important – links closely with corporate social responsibility, product and customer service quality, and business ethics) 1.4 Short-term goals Short-term goals expect accomplishment in a short period of time. The definition of a short-term goal need not relate to any specific length of time. One may achieve (or fail to achieve) a short-term goal in a day, week, month, year, etc. Generally one year as maximum. Planners usually define short-term goals in relation to a mid-term goals or long-term goals. Example: - To sale our product in the Convenience Stores in local markets. 1.5 Mid-term goals Mid-term goals expect accomplishment in a medium period of time. Generally more than one year but less than 5 years. Example: -To sale our product in the Supermarkets around the country. -To sale our product in all the convenience stores in the three main Provinces, according to the Target Market. - To take place in the Market Share in terms of 20%. 1.6 Long-term goals These goals are more related with your Vision. Generally more than 5 or 10 years. Example: -To become the best company service in the Food Market. -To sale our product in foreign markets. - To take place in the Market Share in terms of 40%. 1.7 SWOT Analysis SWOT stands for Strengths. Weaknesses. Opportunities, and Threats. A SWOT analysis is an in-depth examination of key factors that are internal (strengths and weaknesses) and external (opportunities and threats) to a business. Internal Factors. The examination of internal factors takes a close look at the organization, laying out core competencies and areas in which a business has a competitive advantage. It also looks at areas in which a business has a lack of certain strengths. External Factors. An examination of external factors takes a look at the marketplace in which a business operates and helps to identify new areas in which the business can grow and niche markets that can be pursued, all which will ultimately lead to greater profits for the business. It also looks at changes and trends in the marketplace that may affect a company's business operations. 1.7 SWOT Analysis Benefits of a SWOT analysis Conducting a SWOT analysis will enable a business to channel its focus into those areas that present the greatest opportunities and those competencies in which it is strongest. Concurrently, the business will look into ways to mitigate its weaknesses and develop plans and strategies to overcome any threats that present themselves. When conducting a SWOT analysis, you should be realistic about the strengths and weaknesses of your business. 1.7 SWOT Analysis How to Conduct a SWOT Analysis To conduct a SWOT analysis, answer the following questions in each section: Strengths Do you have a proprietary product/technology? » Do you have a superior location? Do you have any value added services? What advantage(s) do you have over your competitors? Weaknesses What aspects of the operations of the business can be improved upon? Is there a lack of expertise in any area? Is the location of your business a problem? 1.7 SWOT Analysis Opportunities: Are there any markets that are not being served with your product(s) and/or service(s)? Are there any emerging niche segments within your industry? Are there any target market and/or industry trends that are of interest to you? Are there any opportunities in international markets? Threats Are there any new competitors emerging? Are existing competitors gaining strength? Are the prices of your competitors going up or down? Are there any challenges that are emerging within the industry? THANKS!