Let’s Go Phishing! www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Objectives • Phishing defined • Recognizing a phishing attack • Protecting your identity www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What is phishing? Phishing attacks use both social engineering and technical subterfuge to steal consumers' personal identity data and financial account credentials. Social-engineering schemes use “spoofed” e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging financial data such as credit card numbers, account usernames, passwords and social security numbers. Hijacking brand names of banks, e-retailers and credit card companies, phishers often convince recipients to respond. Technical subterfuge schemes plant crimeware onto PCs to steal credentials directly, often using Trojan keylogger spyware. Source: http://www.antiphishing.org/ www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Wow! OK, so what does that mean? • Spoofed e-mail • Social engineering • Crimeware • Keylogger • Spyware www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Anti-Phishing Working Group In October 2005, – 15,820 phishing e-mail messages reported to the APWG. – 4367 unique phishing sites identified. – 96 brand names were hi-jacked. – Average time a site stayed on-line was 5.5 days. www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Statistics 43 percent of adults have received a phishing contact. Five percent of those adults gave their personal information. www.informationweek.com/story/showArticle.jhtml?articleID=163101877&tid=13692 www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Questions? www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri How many of you have seen a phishing e-mail? Yes! I have seen one (or two or three). x No, I have no idea what you are talking about . www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Headers from e-mail: Return-Path: <root@gangdeok.es.kr> X-Original-To: security@more.net Delivered-To: security@more.net Received: from nook.more.net (nook.more.net [207.160.130.11]) by vortex.more.net (Postfix) with ESMTP id 1FC8DC088D for <security@more.net>; Thu, 23 Jun 2005 06:52:31 -0500 (CDT) Received: from localhost (localhost.more.net [127.0.0.1]) by nook.more.net (Postfix) with ESMTP id EF4D8CFE8B for <security@more.net>; Thu, 23 Jun 2005 06:52:30 -0500 (CDT) Received: from nook.more.net ([127.0.0.1]) by localhost (nook.more.net [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 14184-12 for <security@more.net>; Thu, 23 Jun 2005 06:52:30 -0500 (CDT) Received: from gangdeok.es.kr (unknown [211.248.95.131]) by nook.more.net (Postfix) with ESMTP id EF879CFE83 for <security@more.net>; Thu, 23 Jun 2005 06:52:29 -0500 (CDT) Received: from gangdeok.es.kr (gangdeok.es.kr [127.0.0.1]) by gangdeok.es.kr (8.12.9/8.12.9) with ESMTP id j5NBeEKw000369 for <security@more.net>; Thu, 23 Jun 2005 20:40:14 +0900 Received: (from root@localhost) by gangdeok.es.kr (8.12.9/8.12.9/Submit) id j5NBeDiu000367 for security@more.net; Thu, 23 Jun 2005 20:40:13 +0900 Date: Thu, 23 Jun 2005 20:40:13 +0900 To: security@more.net Subject: Secure your ACCOUNT Message-ID: <1119526813.4865.qmail@southtrust.com> From: "secure@southtrust.com" <secure@southtrust.com> Content-Type: text/html X-Virus-Scanned: amavisd-new at more.net www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Questions? www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri HTML of message: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE>SouthTrust Online Banking</TITLE> <META http-equiv=Content-Type content="text/html; charset=windows-1252"><LINK href="https://southtrustonlinebanking.com/retail/css/stylesheet.css" rel=stylesheet> <META content="MSHTML 6.00.2800.1458" name=GENERATOR></HEAD> <BODY style="BACKGROUND-COLOR: rgb(255,255,255)" leftMargin=0 topMargin=0 marginwidth="0" marginheight="0"> <FORM name=frmLogin onsubmit="return handleLogin();" action=login.php method=post> <TABLE style="WIDTH: 793px; HEIGHT: 784px" cellSpacing=0 cellPadding=0 width=793 border=0> <TBODY> www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What you see on the screen: Login to your SouthTrust Online Banking with your SouthTrust username and password. Confirm your identity as a card memeber of SouthTrust. View your transaction history and report suspicious activity or any unauthorized change. https://southtrustonlinebanking.com/retail/ www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What the HTML really does: <U>Login to your SouthTrust Online Banking with your SouthTrust username and password.</U></P> <P>&nbsp;&nbsp;&nbsp; <U>Confirm your identity as a card memeber of SouthTrust.</U></P> <P>&nbsp;&nbsp;&nbsp; <U>View your transaction history and report suspicious activity or any unauthorized change.</U></P> <A href="http://202.39.131.162/.southtrustonlinebanki ng.com/retail/">https://southtrustonlinebanking.co m/retail/ </A> www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri GEEKTOOLS - Looking up IP address owner www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Whois reveals: inetnum: 202.39.128.0 - 202.39.255.255 netname: HINET descr: Data Communication Business Group, descr: Chunghwa Telecom Co., Ltd. descr: Commerical ISP descr: 21, Section 1, Hsin-Yi Road, Taipei, descr: Taipei 100, Taiwan, R.O.C. country: TW admin-c: HN27-AP tech-c: HN28-AP mnt-by: MAINT-TW-TWNIC changed: hostmaster@twnic.net.tw 19940401 changed: hostmaster@twnic.net.tw 20040713 status: ALLOCATED PORTABLE source: APNIC www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Questions? www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Installation of crimeware • If a website does not ask you for personally identifiable information, you may still be at risk from installed software. www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Be suspicious of any e-mail with urgent requests for personal financial information • NEVER respond to an e-mail requesting personally identifiable information • NEVER click on the link provided in the e-mail message • NEVER fill out fields included in an email message www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Always ensure that you're using a secure website when submitting credit card or other sensitive information via your Web browser • Type in the web address and do not click on an e-mail link • "https://" rather than just "http://" • Check for the lock on the browser www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Others: • Review credit card and bank account statements as soon as you receive it • Check your credit report on a regular basis (every six months recommended) • Use anti-virus software and keep it up to date • Be cautious about opening any attachment or downloading any files from e-mails you receive, regardless of who sent them www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Questions? www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Fair Credit Reporting Act A recent amendment to the federal Fair Credit Reporting Act requires each of the major nationwide consumer reporting companies to provide you with a free copy of your credit reports, at your request, once every 12 months. MISSOURI: free reports began March 1, 2005. www.annualcreditreport.com call toll-free 877-322-8228 www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Report phishing or spoofed e-mails • Always include header information http://www.spamcop.net/fomserve/cache/19.html • Forward the e-mail to reportphishing@antiphishing.com • Forward the e-mail to the Federal Trade Commission at spam@uce.gov • Forward the e-mail to the "abuse" e-mail address at the company that is being spoofed (e.g., abuse@ebay.com) www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What to do if you think your identity has been stolen: • Contact the fraud department of any of the three major credit bureaus and place a fraud alert on your credit file. – Equifax - 800-525-6285 – TransUnion - 800-680-7289 – Experian - 888-EXPERIAN (397-3742) • Close the accounts that you know or believe have been tampered with or opened fraudulently. Use the ID Theft Affidavit when disputing new unauthorized accounts. www.ftc.gov/bcp/conline/pubs/credit/affidavit.pdf www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What to do, continued • File a police report • File your complaint with the FTC https://rn.ftc.gov/pls/dod/widtpubl$.startup?Z_ORG_CODE=PU03 www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Questions? www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Resources: ID Theft Homepage www.consumer.gov/idtheft/ Identity Theft Victims: Immediate Steps http://www.consumer.gov/idtheft/con_steps.htm Take Charge: Fighting Back Against Identity Theft www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm Chart Your Course of Action - Checklist http://www.ftc.gov/bcp/conline/pubs/credit/idtheftform.pdf Anit-Phishing Work Group www.antiphishing.org/ www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Resources: Ten Ways to Recognize Fake (Spoof) E-mail www.woai.com/news/cyberstuff/story.aspx?conte nt_id=F483011C-F9D7-41B8-B2404A50632D8182 Dear Sir: Your Data Was Stolen www.wired.com/news/privacy/0,1848,67811,00.h tml?tw=wn_1polihead Home PCs hijacked to spread spam news.bbc.co.uk/1/hi/technology/3528810.stm www.more.net | University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri