24th International Forum on COCOMO – November 2009 Innovative design Manufacturing Research Centre (IdMRC) “World-leading research in engineering design, manufacture and verification.” Cost Modelling Linda Newnes, Head of Costing Research University of Bath Estelle Huang (Bath), Glenn Parry (BBS, UWE), Ricardo Valerdi (MIT) Presentation Outline • Present the IdMRC what we do. • Overview of the work undertaken at Bath in cost modelling. • Costing for availability – – – – Product Costing Availability Contracting Service Costing Costing for Availability 24th International Forum on COCOMO – November 2009 Innovative design and Manufacturing Research Centre (IdMRC) • One of 16 specialised research centres. • Focus of the activity at Bath is the integration of Design and Manufacturing. • IdMRC leads a 3 year Grand Challenge in through life information and knowledge (KIM project – Knowledge Information Management). The vision is to be an internationally leading research Centre in the synthesis of design, manufacture and product verification 24th International Forum on COCOMO – November 2009 IdMRC – Four themes to realise our vision • Constraint Based Design and Optimisation. (CBDO) • Advanced Machining Processes and Systems. (AMPS) • Metrology and Assembly Systems and Technology. (MAST) • Design Information and Knowledge (DIAK) 24th International Forum on COCOMO – November 2009 Through Life Costing • Our focus is on concept design through to disposal. • Emphasis on knowledge information and management for cost modelling. • Importance of ‘servitisation’ cost modelling (PSS). • Current collaborators include for example; BAE Systems, Airbus UK, GE Aviation, Ministry of Defence (Defence Equipment and Support) and Spirax Sarco. The overall aim is to provide methods and tools for managing TLC from concept design to in-service/disposal. 24th International Forum on COCOMO – November 2009 Why is cost modelling important • NAO (2008) highlights key areas – MOD projects late delivery and over budget – 20 largest projects on average 96 months late and £205M over budget • Deloittes (2008) – Cost overruns in defence and aerospace in next 10 years 26% increase – Equates to 46%. • Bernard Gray - MOD Defence Acquisition (2009) – Average programme overruns by 80% (5 years) – Approx £300M overrun (frictional cost £900M-2.2bn/annum) – Underestimating, capability, cost models for strategic decisions. – DE&S spend £12bn p.a. on equipment availability 24th International Forum on COCOMO – November 2009 Through Life Costing Feedback to inform future design 24th International Forum on COCOMO – November 2009 Some cost modelling techniques • Synthetic Cost Modelling Here the ‘experts’ do their best ‘guestimate’ on what the Cost Estimating Relationships (CER) are. • Generative Cost Modelling (as design progresses detail improves and cost models e.g. material, processes etc – lots of detail required). • Parametric Cost Modelling (using past knowledge to predict cost e.g. weight of material used in aerospace and injection moulding). In otherwards you find a CER. 24th International Forum on COCOMO – November 2009 Uncertainty in cost modelling • Different options: – Sell the product and spares – Lease the product (computers) – Availability contracting • Future contracting of some aerospace/defence products – availability contracts. How do you cost for through life availability? 24th International Forum on COCOMO – November 2009 Why is the utilization phase important? Up to 75% 24th International Forum on COCOMO – November 2009 Costing for Availability – current modelling • Cost modellers have focused on costing products. • Commercial systems are in general still product based. • Little evidence of in-service/utilisation modelling. • However product and services debated since 1776 by Smith* • Availability contracts already in place, however benefitted with transition between products and service. *Smith, Adam. (1776). The Wealth of Nations, Books I-III, Chichester: Wiley. 24th International Forum on COCOMO – November 2009 Key Changes in the Definition of Goods (G) & Services (S) Smith (1776) clarified labour in terms of productive (e.g. Goods) and nonproductive (e.g.Services) Smith (1776) identified unique G&S characteristics Say (1803) first introduced the concept of Materialability Araujo & Spring (2006) The current trend is to integrate manufacturing into service to provide solutions throughout the lifecycle of the product Senior (1863) classified G as an object and S as a performance/ act Axelsson & Wynstra (2002) Rather than distinguishing services and goods explicitly, it would be more helpful to organising & managing firms with complex product-service offerings Hicks (1942) Identified another key G&S characteristics Shostack (1977) among the first to argue that intangibility can no longer be the distinction to separate S from G Hill (1999) among the first to recognised the ambiguity to separate S from G based on Perishability Delaunay& Gadrey (1987, cited in Araujo&Spring, 2006) formed produceruser interaction as the basis to distinguish between G&S 24th International Forum on COCOMO – November 2009 Aim of availability research To provide an approach or solution to the challenge of modelling and analysing the provision of throughlife costing for a service • To analyse the differences and similarities between product cost estimating techniques and service cost estimating techniques • To design and evaluate an appropriate cost model for product service systems by identifying in-service activities and applying estimating rules • To provide a framework for the provision of service through-life-costing 24th International Forum on COCOMO – November 2009 Challenge How do you cost for through life availability or capability? • How can industry estimate the TLC for their products? In particular, – How can you predict the in-service (utilization/operations support) costs for the products at the concept design stage to enable informed decision making? – Model the cost of decisions e.g. last time buy – how many parts are stored in warehouses from last time buys • Uncertainty modelling to aid decision making 24th International Forum on COCOMO – November 2009 Through Life Cost • Decision making for the acquisition, development and ongoing support of complex engineering systems with extended life – Most meaningful at early stage but highly uncertain – Quantitative and objective estimating of TLC taking into account of uncertainty in estimate – Use uncertainty modelling for decision making through the supply chain 24th International Forum on COCOMO – November 2009 The Framework 24th International Forum on COCOMO – November 2009 Uncertainty and Decision Making • Aleatory uncertainty – Irreducible randomness associated with the physical system or the environment – e.g. repair time, failure rates – Decision making under risk • Epistemic uncertainty – Reducible uncertainty due to a lack of knowledge of quantities or processes of the system or the environment – e.g. future decisions – Decision making under uncertainty • Important to make a distinction – Different theories and methods to model these uncertainties – Can be updated as knowledge is accumulated 24th International Forum on COCOMO – November 2009 Current Approach • Probabilistic cost risk analysis – Three-point estimate is common, most likely, min and max to describe triangular distributions – Subjective probability is often used to represent uncertainty • Commercial software incorporate probabilistic modelling technique – Monte Carlo with various types of distributions (e.g. uniform, triangular, normal) Cost Model 24th International Forum on COCOMO – November 2009 Cost Models Uncertainty More important to characterise epistemic uncertainty Estimation Methods Sources of Uncertainty Uncertainty to Characterise Intuitive/expert opinion Judgement Epistemic Analogical Selection of benchmark model (qualitative characteristics) Epistemic Parametric Cost drivers/parameters CER choice Goodness-of-fit Data uncertainty Extrapolation Epistemic and aleatory Analytical/engineering Scope Level of details Available data Epistemic and aleatory Extrapolation from actual costs Changes in conditions Limited data Epistemic and aleatory More important to characterise aleatory uncertainty 24th International Forum on COCOMO – November 2009 Cost Data Uncertainty Data Uncertainty Source Type Example Variability Inherent randomness Aleatory Repair time, Mean Time Between Failure, labour cost. Statistical errors Lack of data Epistemic Reliability. Vagueness Linguistic uncertainty Epistemic The component may need to be replaced every 2 to 3 months. Ambiguity Multiple sources of data Epistemic Expert 1 and expert 2 provides different values to end-of-life costs. Subjective judgement Optimism bias Epistemic Over confidence in schedule allocation. Imprecision Future decision or choice Epistemic Supplier A or B. 24th International Forum on COCOMO – November 2009 Scenario Uncertainty • A scenario is a conceptual model that is developed (with assumptions) to approximate the actual TLC of the artifact – new technologies or legislation, supply chain disruptions, design changes • Typical scenarios are the most likely, worst and best cases, and the outcomes of these are then used as 3-point estimates • No distinction between risk and uncertainty Probability density (1/£) £ Optimistic Most likely 24th International Forum on COCOMO – November 2009 Pessimistic Imprecise probability • When both variability and imprecision is present, e.g. uncertain about the distribution parameters e.g. reliability 1 1 0.8 0.8 0.6 0.6 0.4 0.4 0.2 0.2 Normal Mean St Dev Upper bound 12 2 Lower bound 20 2 Probability Bounds 0 0 0 5 10 15 PDF 20 25 30 35 0 5 10 15 20 CDF 24th International Forum on COCOMO – November 2009 25 30 35 Probability vs Imprecise Probability There is 90% probability that in service cost is within £23M. F(x) _ F(x) There is 90% probability that cost is within £22M-£24M. Use this information to set contingency budget, best case £22M worst case £24M. F(x) 24th International Forum on COCOMO – November 2009 Conclusions • Uncertainty important in the context of decision making in TLC • Separating epistemic and aleatory uncertainty in costing – Can update the model when imprecision is reduced/eliminated, e.g. deciding on alternative – Allows reuse of objective data e.g. repair time independent of the probability of repair events • More transparent decision making under uncertainty and risk 24th International Forum on COCOMO – November 2009 References Goh, Y.M, Newnes L.B., Mileham A.R., McMahon, C.A and Paredis, C. A framework for considering uncertainty in quantitative life cycle cost estimation. ASME 2009, San Diego, 30th August – 2nd September 2009. 24th International Forum on COCOMO – November 2009 Current Requirements • We know the literature and approaches of commercial systems. • We have some industrial views of how they model in-service/utilisation costs. • Need further industrial feedback. • Complete questionnaires to ascertain the type of modelling you undertake. 24th International Forum on COCOMO – November 2009 24th International Forum on COCOMO – November 2009 Innovative design Manufacturing Research Centre (IdMRC) “World-leading research in engineering design, manufacture and verification.” Any Questions