Ashot Arutyunyan “GROSMART” trade chain Strategy Marketing Director a_arutyunyan@elexcor.ru Istanbul, October, 2006 Contents I. Company Overview II. Sales & Marketing III. Dynamics of food retail market in Russia IV. “Grossmart” strategy in 2007-2010 GROSSMART 2 I. Company Overview GROSSMART 3 Company mission and aims Company Mission Create a national chain of food superstores offering a wide range of products of dayto-day demands aimed at customers with average income level Company Aims Become a market leader in opening and managing superstores technologies Provide high level of service, meeting leading standards GROSSMART Key Success Points High standards of processes and technologies Professional management team Wide experience in retail business management 4 Company’s history 2006 Assignation of 15 shops to BILLA trading network and re-branding Acquisition of ‘PI’ store chain in Vladimir city and Vladimir region (69 shops) Target for the end of 2006 – 109 Grossmart stores in Moscow and the regions 2005 2004 Active expansion of the chain in the regional markets. Acquisition of working chains: - 6 stores in Moscow ( “Prodmak” chain) - 4 stores in Kazan (“Riden” chain) - 4 stores in Kursk (“Apelsin” chain)” 40 shops in Moscow and the regions working under the Grossmart brand Contract on establishing a joint venture of BILLA Russia and REWE Group Opening first BILLA supermarket, its assignation to the joint venture and rebranding of 18 supermarkets 8 Grossmart stores in Moscow and regions 2003 The number of SPAR superstores to be increased up to 18 Acquisition of “Stolitsa Sever” chain. Regional expansion. The first Grossmart superstore in Kazan. 2002 Development of supermarkets chain as top priority. 6 SPAR supermarkets opened 2001 Sub franchising contract with Holland company SPAR signed The first SPAR superstore opened GROSSMART 5 Strategic alliance with REWE Group On the 8th of June, 2004, during the Russian-German economic summit in Moscow in the presence of Mr. Putin, President of Russia, and G. Shchreder, Federal Chancellor of Germany, holding company “Marta” and REWE Group signed a contract on establishing joint venture BILLA superstores chain in Russia REWE Group is the second trade operator in Germany after Metro group. The company owns more than 11.5 thousand retail stores in 13 countries in Europe, its gross turnover is approximately 40 billion Euros The parties intend to invest $500 mln in BILLA Russia and increase turnover up to $3 billion during the next 3-5 years GROSSMART 6 Geographic presence At present “GROSSMART” is presented by approximately 100 stores of different formats in 14 regions of Russia City Number of objects Total space, м2 Sales area, м2 Moscow (and Moscow region) Vladimir Voronezh 7 11 361 5 426 69 1 21 077 2 300 11 492 1 200 Yekaterinburg 1 6 325 4 000 10 11 723 6 967 4 6 141 3 607 Stavropol 1 2 500 1 200 Krasnodar 1 2 122 1 453 Ryazan 1 2 000 1 280 Saint Petersburg 1 1 160 750 Saratov 1 2 338 1 300 Tula 1 680 410 Engels 1 2 156 1 000 99 71 883 40 085 Kazan (Joshkar Ola) Kursk Total GROSSMART 7 Grossmart stores’ formats Grossmart manages four main sub formats Hypermarket (format D) Supermarket (formats A. B, C) Format A B C D Sales area, м2 400-600 750-1000 1200-1500 4000-7000 Assortment SKU 8500 12200 14700 29000-40000 Number of stores (in 2005) 25 8 11 1 Average space, м2 450 870 1 360 6 325 GROSSMART 8 Grossmart supermarkets Convenient location Wide assortment High quality of goods with particular focus on fresh products High level of service Application of European operators’ experience Comfortable atmosphere GROSSMART 9 II. Sales & Marketing GROSSMART 10 Marketing Strategy Key consumers belong to growing Russian middle class Format of “Grossmart” supermarkets is aimed at an average consumer Creating a strong recognizable brand Opening 90% of new stores by 2010 in the regions approximately “4 P” Rule: Product Price Place Promotion GROSSMART 11 Price strategy Price strategy: Competition on regularly bought products Competition on regularly bought products with such stores as “Sedmoy Continent” and “Perekrestok” Regular price monitoring “Best price” and “Product of the day” promotion. Promo price is supported in all the formats GROSSMART 12 Loyalty Programmes Discounts system Lotteries, coupons, promo on discounts on goods of day-to-day demand, publishing information about discounts in monthly advertising booklets Different programmes for the clients Points collecting programme, congratulation on the birthdays, discount programme for pensioners Special events Events, presents to the clients, tastings and advertising/promo campaigns GROSSMART 13 III. Dynamics of food retail market in Russia GROSSMART 14 Retail turnover in Russia and foodstuff sales Retail turnover in Russia (billion US$) USD bln 500 420 450 400 365 350 Following incomes growth tendency, retail market is rapidly developing 310 300 241 250 194 200 150 105 120 147 100 2001 2002 2003 2004 2005 2006F 2007F 2008F Retail sales of foodstuff (billion US$), 2000-2005 125 110,9 100 Russian foodstuff market has grown three times more since 2000 88,7 68,2 75 55,9 50 48,6 38,9 25 2000 2001 2002 Source Goskomstat, evaluation of IRG *Source: according to Eurostat data, average growth in the first quarter of 2005 in 25 EC countries was 1.6% GROSSMART 2003 2004 2005 15 “Grossmart” in RBC report, 2005 RBC rating, 2005 GROSSMART Rating of the most quickly growing companies, according to sales space 1 place Rating of the most quickly growing companies, according to stores number 2 place Leaders in regional presence (number of stores) 6 place (195%) (400%) The market is fragmented. 5 leading players own only 6.1% of the foodstuff market Consolidation of the market will take place Keeping such growth dynamics, Grossmart aims to enter top 10 operators group of Russian retail foodstuff market by 2010 (11 regions) GROSSMART 16 Our achievements National award “The Company of the year 2005”, nomination “Trade chain’ Social award ”Russian trade Olymp 2006” “Golden Chains” prize-winner (3 awards) 2004 – Nomination “Supermarkets” 2005 – “Russian retail consolidation leader” 2006 - Nomination “Best of the best”, “Managing company in the retail market” category GROSSMART 17 IV. “Grossmart” strategy for 2007-2010 GROSSMART 18 Our aims To be present in the majority of Russian cities with the population more than 300 thousand people Enter top ten federal food retailers in Russia GROSSMART 19 Development strategy Strategy Market leader in the Russian supermarkets segment on a national level Brand recognition in the regions – 83% Transparent and well organized business with an effective management system Plan Quick expansion in regional markets Opening of its own new stores Acquisition of existing operators Stores and consumer groups’ segmentation, sub formats and consumer groups’ determination Establishing its own trade mark Strengthening consumer’s loyalty to the brand (quality of service, value added services, promo campaigns and discount programs) GROSSMART 20 Development strategy in the regions in 2006-2008 2006 Cities Moscow and Moscow region 48 cities with population of 100-300 thousand people in Moscow region Tatarstan Kazan, Naberezhniye Chelny, Nizhnekamsk, Almetyevsk, Zelenodolsk, Elabuga, Chistopol, Cheboksary, Novocheboksarsk, Yoshkar Ola Saratov Saratov, Engels, Balakovo, Balashov, Volsk, Penza, Kuznetsk, Kamyshyn Voronezh Voronezh, Borisoglebsk, Rossosh, Piski, Stary Oskol, Lipetsk, Elets, Tambov Kursk Kursk, Zheleznogorsk, Orel, Gubkin, Belgorod South Krasnodar, Novorossiysk, Armavir, Eysk, Geledzhik, Kropotkin, Tihoretsk, Tuapse, Slavyansk-on-Kuban, Labinsk, Anapa, Belorechensk, Krymsk, Timashevsk, Anapa, Goryachy Klyuch, Maykop, Stavropol 2007 [Rostov-Volgograd]; [Izhevsk-Perm-Ufa]; [Ekaterinburg] 2008 [Yaroslavl-Ivanovo]; [Novgorod-Pskov]; [South Ural] GROSSMART 21 Acquisitions programme Advantages of acquisition: Keeping/increasing profitability with the help of operational synergies at aggressive business growth Strengthening interaction with suppliers Optimization of logistic Optimization of business management structure Saving on scale Applying the standards of corporate management and reporting, according to international standards Choosing companies for acquisition: Reputation of the company Similar format, geographical coverage Developed technologies GROSSMART 22 Objects GROSSMART 23 Grossmart in the regions: Kazan, Tatarstan Republic 10 supermarkets in Kazan First Grossmart supermarket was open in Kazan in 2003. At present there are 10 shops in the city. GROSSMART Supermarkets in Kazan: Total space – 13 900 sq. m. Sales space – 7 000 sq.m. 24 Grossmart in regions: Kursk 4 supermarkets in Kursk Three Grossmart supermarkets were open in Kursk in 2006 ТC «TC Triumph TC “Crystall” TC “Grand” Supermarkets in Kursk. Total space 6 141 sq.m. Sales space – 3 607 sq.m. The fourth Grossmart supermarket was open in Kursk in 2006 GROSSMART 25 Grossmart in regions: Vladimir 2 supermarkets in Vladimir The first Grossmart supermarket was open in Vladimir in 2006 The second one was open in July 2006 TC “Valentina”, Dvoryanskaya St., 10 Belokonskaya St., 17 B GROSSMART Supermarkets characteristics: Total space – 2 026 sq.m. Sales space – 1 145 sq.m. 26 Grossmart in the regions: “PI” chain in Vladimir region 69 objects in Vladimir and Vladimir region As of June 2006, Grossmart owns 67 shops and logistic center of PI trade chain in Vladimir and Vladimir region Vladimir – 32 shops + warehouse (total space 12 090 sq.m.) Gus-Chrustalny – 10 shops (total space: 1 536 sq.m.) Kovrov – 18 shops (total space: 7 436 sq.m.) Kolchugino – 7 shops (total space: 950 sq..m.) PI Trade chain stores Total space – 22 012 sq.m. Sales space – 10 347 sq.m. GROSSMART 27 Grossmart in regions : HYPERMARKET in Yekaterinburg HYPERMARKET in Yekaterinburg 2005: HYPERMARKET was open entertainment center Park House in GROSSMART Hypermarkets' characteristics: Total space – 6 325 sq.m. Sales space – 4 000 sq.m. 28 Grossmart in Moscow: stores “near the house” 7 shops in Moscow Concept – «next-door-to-home-store» GROSSMART Stores in Moscow Total space – 11 361 sq.m. Sales space – 5 426 sq.m. 29 Thank you very much for your attention! www.marta.ru/grossmart.php