Releasing Hidden Capital To Maximise Profitability How to be Creative, Innovative, Fast & Flexible Dr. John Blakemore Principal Innovation Blakemore Consulting Int., masc@blakemore.com.au, www.blakemore.com.au, 0414970758 National President Manufacturing Society of Australia Advisor to Previous Australian Government on Innovation and Research and Development Sources of Hidden Capital And Costs 1. Inventory (RM, WIP, FG ) 2. Consignment Stock 3. Old Inventory 4. Excess labour 5. Waste in all forms 6. Product made greater than EPR 7. Debtors > Creditors 8. Interest rates overdraft > borrowings 9. Repairs and rework and errors 10. Defective product and process. 11. Not optimizing cycle time and lead time etc… Lessons from The Best Companies in the World 1. John Blakemore recently visited some of the best companies in the world including, Honda, Toyota, Canon, Mazda, Kawai, Panasonic as part of an investigation to add to our understanding of Creative Lean Flow. 2. These lessons can be applied to all Enterprises for both information flow and product flow. 3. To the list of TQM, and Lean we now need to add Kyosei, and the German Meister system. 4. Demand=Production=Supply Flow Raw Materials Supplier Parts Customer Component Assembly Retail Final Assembly Distribution Simulation of Creative Flow Information and Product Simulation Results Production Time 1 Traditional Processes 2 Cellular Proc Interaction 3 Pull Batch 0ne 4 Flexible Pull Batch One Gain Loss Percent Err/Rew WIP 3 9.6 17 18 7 7.6 31 30 14 1.9 4 6 22 1 3 6 733% -89% -82% -67% Strategy What we need to Know 1. Your Business 2. Industry Trends 3. Organisational Effectiveness 4. Market Opportunities 5. Competitive Position 6. The Environment 7. Global Trends Strategic Advantage for Winning (SAW) Match Vision With Capability and put in Control Systems Strategic Plan Action Plans Buying Decision in the Value Chain Value Creation Service Value Creation Core Process Customer Customer Value Strategic Advantage for Winning Buying Decision People Marketing&Sales Innovation Finance Operations S U P P L Y In gh t In M Position in the Chain Di sp Cu s to m er Di st rib 60 Tr an s Lo ad W IP Pa rt s 80 Ou t p Tr an s As s Si te Bn d On In W IP W IP Co m As s As s Fi n Pr e Co m p m p Co at er ia l Ho us e Bo u Ra w Days of Inventory Inventory Profile in the Supply Chain 120 100 Worst Avrage Best 40 20 0 Waste and Sustainability..Canon Toride Canon classifies waste as 1.Material 2.Expenses 3.Planning Expenses and Material waste Are easy to measure. What about Planning Waste? Process Flow Before Innovation Shipping Warp & Fill yarn N / H rolls Inspection Stage 1 Improvement Shipping Warp & Fill yarn Shipping Heatset N/H rolls Inspection Pirelli ..Output & Defectives 140 120 Output 100 80 60 40 Defectives 20 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Months What Has Been Done (Shaw (USA) in Australia)….see IPO $300M T/O 38% to 95% OTD, D=P=S, GM up 5%,FG Inv Down $18M EBITA for 6 Months Periods 25 20 Millions of Dollars 15 10 5 0 July Dec2001 Jan-June2002 Jul-Dec2002 Jan-June2002 -5 6 Months Period Jul-Dec2003 Fcast Precision Valve Australia Incorrect Measurements Percent Defective per Week 50 45 40 Per cent Defective 35 30 25 20 15 10 5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 Weeks Sales by Week Hi Vol line Sales Volume per Week for One Year 2500 Number of Units 2000 1500 1000 500 0 1 3 5 7 9 11 13 15 17 19 21 23 25 Week 27 29 31 33 35 37 39 41 43 45 47 Value Added PROCESS PARTS (6) 1 1 2 3 4 5 6 2 - 3 4 5 6 Setup (Preparation) Run(The Value Added Step) Maintenance (Preventive) Breakdown(Errors & rework) Idle(available to run but not utilised Cleanup VA = 2,(3)? = Run + Preventive Maintenance Eliminate • Breakdown • Idle • Setup? ( SMED) • Cleanup Concurrent Engineering Conventional P&L Conventional Profit and Loss Account Mass Sales Lean $ 2,500,000 $ 2,500,000 $ 2,500,000 Purchases $ 924,000 $ 637,000 $ 448,000 Inv Start $ 576,000 $ 576,000 $ 576,000 Inv Fin $ 576,000 $ 200,000 $ 100,000 GP $ 1,576,000 $ 1,487,000 $ 1,576,000 Dir Lab $ 958,000 $ 958,000 $ 958,000 Ind Man Costs $ 465,000 $ 465,000 $ 465,000 Expenses $ 1,423,000 $ 1,423,000 $ 1,423,000 Net Profit $ 153,000 $ 64,000 $ 153,000 Cash Flow $ 153,000 $ 440,000 $ 629,000 Sales Lean 2 The problem is that the finished goods inventory is added to the revenue to calculate the gross margin *** GP = S -COS , COS = Inv St +P - Inv Fin Defect % versus Control 35% 31.70% 30% Normal Truncate 25% 20% 15.80% 15% 10% 4.60% 2.30% 5% 0.30% 0.15% 0.02% 0.01% 0% 1 2 3 4 Industry Control (σ) Some 1 Hospitals 2 Good Co’s 3 Top Japanese 6 Honda Siama 7 Culture Change Improving the way we do it. Change is successful when people: Understand the reasons for the change Understand how the change will work what their role in it will be the anticipated consequences. Influence the planning, implementation and control of the change Trust the initiator of change is acting in their best interests. See that top management genuinely supports the change and acts in the same way. See the benefits are worth the cost paid. See it as being gradual with team members becoming leaders. Use good communication skills Encourage participation in change Use pilot studies to demonstrate benefits. The Chief Executive sets the Culture of the organisation 25 Lean, Green, Rules 1. People (1,2,3) 2. Integration (4 to 9) 3. Planning(10 to 16) 4. Operations(17 to 25) Cochlear and Toyota 1. Cochlear is Australia’s most innovative company.(Ibis 2005) 2. Blakemore Consulting consults to Dr Chris Roberts and has redesigned all major manufacturing systems using Lean 3. USA hospitals were losing money fitting Cochlear Implants until they studied the Toyota system in Japan…now profitable.(ref Chris Roberts 2005) 4. GM was the world’s biggest carmaker but Toyota could have bought all of GM with last years profit alone (Ref The Australian 2005)…since then GM, Ford and Chrysler are virtually bankrupt Concepts •Cooperative Team Based Culture •Continuous learning and improvement •Kaizen and Kyosei •Continuous Flow, Max Value Added •Optimize the Whole • Pull by Customer on Demand •Lead Time Reduction (Velocity) •Quality Cost Delivery • Recognize 6 parts of a process •Measure and improve the VA step •Do Not Change the plan but reduce plan time Recent Achievements using 25 Rules (Innovation) 1. Hazard: significant productivity gains in 18months 2. Pirelli : Output doubled, NP from –5% sales to 15% profit 3. CSFB: $40M fr WC , OT D 38% to 95%, Loss to $40M EBITA 4. Tannery: Colour defects eliminated from 15% defective 5. Steel Fabricator: Plant redesign, Mat Handling $ halved 6. Computer Supplier: Loss $60,000 to profit $1.0M I year 7. Aluminium Fabricator: Productivity doubled in 6 months 8. Speedo: QR to retailer, inventory down, service up. 9. 14 Plastics Companies: All increased bottom line in 1 yr. 10.Geelong Cement: Productivity Gain of 25% in 6 months 11.Warkworth Mine: Productivity Gain of 16% in 6 Months 12. BHP to PVA: RM Inventory reduced from $1.5M to $60,000 The End Acknowledgements • • • • • • • • • • • • Blakemore Consulting is very conscious of the importance of the confidentiality we afford to our clients. All results and comments presented here have been supported by the relevant executives and in particular we would like to thank the following clients: Dr. Ezzelino Leonardi Tech Director Pirelli Cables Dr Chris Roberts CEO Cochlear Mr. Michael Gerakios MD Albany International Mr. Norris Little President Shaw USA Dr. Bob Blake, Mr Barry Connell, MD Precision Valve Australia Mr. Brendan Dalton Ausindustry Canberra Mr. Gary Lingford GM Geelong Cement Mr. Nick Stump MD Comalco Australia Mr. Don Mathews President SCAHA Mr. Chuck Smith CEO Moore Business Systems Mr Richard Hammond CEO Adelaide Brighton Mr Bob McCallum, CEO Panasonic Australia References 1 Elton Mayo 1933 "The Hum an Problem s of an Industrialised Civilisation" Harvard USA 2 J.A.C. Brow n 1954 "The Social Psychology of Industry" Pelican, London 3 J.P. Wom ack, et al 1990 "The Machine That Changed The World" Maxw ell Macm illan NY 4 D.McGregor 1960 The Hum an Side of Enterprise" Penguin 1960 5 J.S.Blakem ore 1991 "The Quality Solution at Precision Valve" Quality Australia Sept 1991 p56-57 6 R. Blake 1989 "Precise Yes" COZ Magazine Issue 10 April Page 5 7 P. Clarke et.al. 1991 "Exports Spark TQM at Precision Valve" Quality Australia July 1991 p20-22 8 J.S.Blakem ore 1989 "The Quality Solution" MASC Publishing pp137 138 9 J.S.Blakem ore 1996 "Quality Habits of Best Business Practice" Prentice Hall pp164-170 10 N. Giles et.al. 2004 "Lean Manufacturing Fattens Bottom Line at Feltex" WREDO Conference Melb June 2004 11 Forsyth Barr 2004 "investm ent Statem ent and Prospectus " Feltex IPO 2003, Offer 2004 pp34-37 12 M.Story 2004 "Feltex Repiled" Managem ent Aug 2004 pp33-34 13 R Macfie 2007 "Feltex: The Inside Story" The Business Special Report 7-11 14 S.Magill 2004 "Ex Junk to Join NZX 30" NZ Herald May 6 2004 PC1 15 J.S.Blakem ore 1998 "Future Innovation Strategies" WISC Sydney Sept 1999, pp243-251 16 E. Leonardi 1991 "Pirelli Wins Cable Contract" Process Engineering April 1991 p4 17 J. Law rence 1992 "Plastic Film protects BHP Exports" Overseas Trading July 1992 p37 18 Sarah Petrie 1997 "Chinese Translation of "Quality Habits" Sim on & Scuster Int Group Sydney 19 UNSW IMMT 1994 "Lean Synchronous Manufacturing" Workshop J. Blakem ore UNSW 20 M. Holw eg & F.K.Pil 2004 "The Second Century" MIT Press, England 21 J.S.Blakem ore 2006 "A New Business Model for The Global Econom y" SAIE Conf Melbourne June 22 J.S.Blakem ore 2005 "Creating Com petitive Advantage Part 1" New Engineer Jnl May p5 23 J.S.Blakem ore 2005 "Creating a Com petitive Advantage Part 2 " New Engineer Jnl Aug p11 24 J.S.Blakem ore 1999 "Future Innovation Strategies" WISC Sydney Sept 1999 25 J.S.Blakem ore 2005 "Creative Innovative Com pany Rept 4 " w w w .blakem ore.com .au 26 Rod Hill 2005 "Future of Australian Manufacturing" Nat Manufacturing Sum m it, Dec 12 27 J.S.Blakem ore 1989 "The Quality Solution" MASC Publishing 28 K. Preiss, et al 1996 "Cooperate to Com pete" Van Nostrand Reinhold 29 S.L.Goldm an,et al 1995 "Agile Com petitors and Virtual Organisations" Van Nostrand Reinhold 30 J.S.Blakem ore 2006 "Global Digital Manufacture" New Engineer In Press 2006 31 P Daw kins Ed 2005 "Sustaining Prosperity" Melb Uni Press 2005 32 SAIE Conf Papers 2006 "The Future of Industry in Australia" SAIE Conf Melbourne June 33 Num erous 2005 Dow nload papers on w ebsite w w w .blakem ore.com .au