Cambridge Software / Pricing Bundle I. Economic and Behavioral Foundations of Pricing II. Innovative Pricing Concepts and Tools III. Internet Pricing Models March 12 Pricing Policy Teck-Hua Ho 1 Outline Price Bundling Pure Bundling Mixed Bundling March 12 Pricing Policy Teck-Hua Ho 2 Examples Microsoft’s “Office” bundle Lexus’s car + maintenance services Dell’s PC + monitor Comcast’s cable package consists of up to 200 channels of cable TV Holiday’s package March 12 Pricing Policy Teck-Hua Ho 3 Types of Price Bundling Pure Bundling Products can only be bought together E.g., Block booking of movie rights, Buffet Mixed Bundling Products can be purchased either individually or jointly E.g., CPU+Monitor or separately; Buffet + a la carte. Traditional pure component pricing forms the benchmark for evaluating the advantages of bundling March 12 Pricing Policy Teck-Hua Ho 4 Movie Distribution Example Should Bundle Pricing be offered? Movie distributors often sell packages of films rather than selling individual film rights because the package values vary less across buyers than do values of individual films Buyer A Buyer B Movie 1 $9000 $5000 Movie 2 $1000 $5000 Total $10000 $10000 Using a la carte pricing can sell movie 1 to both buyers for $5000 each and movie 2 to buyer B for $5000. Total revenue is $15000. By bundling, both buyers will buy the bundle for $10000. So total revenue = $20000. March 12 Pricing Policy Teck-Hua Ho 5 Mobile Phone Operator Example Basic mobile-phone service is provided at a fixed monthly fee. The firm offers a number of value-added services including voice mail and a hot line for customer support. What prices should be charged for these services? While the fixed cost of providing each of the two services is substantial, the unit variable cost per customer is low (is set to zero for pricing purposes). March 12 Pricing Policy Teck-Hua Ho 6 Mobile Phone Operator: Data Requirements Customer Segment Maximum Prices ($ per month) Voice Mail Hot Line Both 1 9.0 1.5 10.5 2 8.0 5.0 13.0 3 4.5 8.5 13.0 4 2.5 9.0 11.5 Equal segment size March 12 Pricing Policy Teck-Hua Ho 7 Price for Hot Line Optimal Pure Components Pricing Pv = 8 10 9 8 7 6 5 4 3 2 1 0 Group 4 Ph=8.5 Group 2 Group 1 0 March 12 Group 3 2 4 6 Price for Voice Mail Pricing Policy 8 10 Teck-Hua Ho 8 Optimal Pure Bundling Price 10 9 Group 4 Group 3 Price for Hot Line 8 7 6 5 Group 2 4 3 2 Group 1 1.5 1 0 0 March 12 2 4 Pricing Policy 6 8 Price for Voice Mail 9 10 Teck-Hua Ho 9 Optimal Mixed Bundling Price 10 9 8 7 6 5 4 3 2 1 0 Pv=9 Ph=9 Group 4 Price for Hot Line Group 3 Pv+Ph=13 Group 2 Group 1 0 March 12 2 4 Pricing Policy 6 8 Price for Voice Mail 10 Teck-Hua Ho 10 Optimal Prices and Revenues for Different Forms of Pricing Optimal Prices Sales Volume Sales Revenue (Index) Type of Bundling Voice Mail Hotline Components Only 8 Pure Bundling Mixed Bundling March 12 Bundle Voice Mail Hotline Bundle 8.5 - 2 2 - 33(100) - - 10.5 - - 4 42(127) 9 9 13 1 1 2 44(133) Pricing Policy Teck-Hua Ho 11 Key Observation and Insight Willingness to pays for component products are negatively correlated. Bundling improves profit because unexploited customer surplus (“money left on the table”) from one product is transferred to a second product. March 12 Pricing Policy Teck-Hua Ho 12 Product and Service Bundling – Machine Tools Market Segment Group 1 Machine Use 1250 WTPs Maintenance Bundle 990 2310 2 23 1450 540 1750 3 22 1080 1030 2090 4 43 1390 870 2350 550 470 1020 Unit Variable Cost March 12 Segment Size (%) 12 Pricing Policy Remarks Companies with own service technicians Very high usage Teck-Hua Ho 13 Different Forms of Pricing Pricing Strategy Optimal Selling Price Machine Maintenance Bundling Components 1,390 870 Pure Bundling 66 1,450 1,030 2,310 Unit Variable Cost 550 470 1020 23 Pricing Policy Profit Index Relative to Component (%) 86240 100 77 82390 96 55 103,970 121 77 2,090 Mixed Bundling March 12 Sales Volume (%) Machine Maintenance Bundling 22 Teck-Hua Ho 14 Rationale for Legal Restrictions Restricts competition in the target product market Microsoft case: Office Suite Extends economic power to related markets Microsoft case: Internet Explorer tie-ins Hurts consumers Forced to buy items that are of poor quality, or of limited use March 12 Pricing Policy Teck-Hua Ho 15 Punchline Price bundling can work when willingness to pays for component products are negatively correlated. Bundling can improve profit because unexploited customer surplus (“money left on the table”) from one product is transferred to a second product. Price bundling can appear in the form of pure and mixed bundling. The distribution of WTPs determines which form is superior. March 12 Pricing Policy Teck-Hua Ho 16