Entrepreneurs Are they born or bred? Derek Whitney South Hampshire Enterprise Agency 21 Feb 07 Agenda SHEA - who are we? Entrepreneurs - Types/motivations Traditional views Competencies -what are they and what do they tell us How to use competencies – in helping entrepreneurs Intrapreneur Conclusions SHEA MISSION ENTERPRISE AGENCY TO PROMOTE, STIMULATE & ENCOURAGE ENTERPRISE ACTIVITY IN SOUTH HAMPSHIRE TO ASSIST THE PROCESS OF NEW BUSINESS START-UP BY A FREE & INDEPENDENT COUNSELLING SERVICE TRAINING MANAGED WORKSPACE AIMED AT PRE-START AND START-UP BUSINESSES South Hampshire Enterprise Agency Activities 1:1 coaching Training Business Link SHEA training Managed workspace Liss Fareham Paulsgrove Solent Other Social Business Intrapreneur Consulting Funding Projects We see a number of different types of Entrepreneur Referral by job centre sole traders 60% men/women lifestyle business /operated locally service industry/few employees micro business/below VAT threshold lone inventors 80% men social enterprises WHY? -/+ factors Lost job/shock/lifestyle change/more control work life balance immigration post 50+/difficulty in employment Greater publicity & awareness/success stories/watching others HIGH GROWTH START UP -University/technology/global Bill Gates/Richard Branson What help do start-up businesses ask for? Finance - raising funds to start Legal - company structure - NIC - legal requirements - relevant legislation - terms of trade Sales & Marketing Market research advertising business cards - fliers web sites Book keeping - keeping records -VAT - tax “Confirm what I was told in the pub” Traditional Characteristics of the Entrepreneur Characteristics A drive ambition risk tolerance desire knowledge Communication skill originality Characteristics B Self control self confidence urgency awareness realism conceptual ability status interpersonal relations emotional stability What makes an entrepreneur run a successful business? Is it -SKILL? EFFORT? LUCK? PEOPLE CREATE OUTSTANDING PERFORMANCE through Going beyond the norm Teamwork CREATIVITY - INFLUENCING -PERSISTANCE -RESULTS Entrepreneurial success = behaviours (effort+skill+luck) Management & Entrepreneurial Competencies Behaviours are the outward sign of competencies Competencies are personal characteristic that contribute to outstanding performance in a particular job They are measurable it is what separates the best from the rest Characteristic can take 6 forms ( see over) Competencies make the difference between outstanding and average performance A strong competency is what outstanding performers exhibit more often & with better results Iceberg Diagram of Competencies Skills Knowledge Social role Self image Trait Motive Skill - ability to do something well Knowledge - Info that a person uses Social role - pattern of behaviour Self - image – person’s view of themselves Trait - a typical aspect of a persons behaviour Motive - a persons thoughts which drive behaviours achievement, affiliation, power Entrepreneurs are bred In broad terms we come into this world with “ the same potential” to be entrepreneurs (10%) The competencies which are required for a successful entrepreneur are developed at an early age 0-7 years In 18-65 year olds (the working population) if the competency has been demonstrated in the past lengthy coaching can help if the competency is seldom demonstrated or very weak it is improbable that a dramatic change can be brought about if the competency is inherently strong coaching will yield a very substantial increase in performance Entrepreneurial competencies are divided into 4 clusters achievement thinking self management influencing 0 interpersonal awarenes analytic standards tenacity self image 20 rational persuaion conceptual initiative ability to learn thoroughness 40 60 % strength of competency concern for impact strategic results orientation independence self develoment 80 strategic influencing efficiency critical info seeking self control adaptability 100 1 What behaviours equal superior performance for the entrepreneur achievement initiative Thinking style Conceptual thinking Results orientation Critical info seeking Strategic orientation Analytical thinking Efficiency orientation 2 What behaviours equal superior performance for the entrepreneur positive self management influencing Tenacity Concern for impact Assertiveness Interpersonal awareness Self control/image Rational persuasion Thoroughness Strategic Influencing How to use Entrepreneurial competencies in business In recruitment of staff with entrepreneurial traits/competencies In building new business development teams and developing the concept of INTRAPRENEUR “Using entrepreneurial behaviours within a business” In personal annual reviews to encourage entrepreneurial behaviours In training and coaching In developing better organisations to grow businesses and be globally competitive INTRAPRENEUR £ value Sales Intrapreneur intervention Creativity/Innovation Key Performance challenges Organisation/teams Time Entrepreneur Conclusion Entrepreneurial success can be attributed to identified & strongly exhibited competencies These are developed early in life Competencies can be measured and used to test existing staff and new recruits Some selected training can be helpful – not all individuals can be helped Developing the Entrepreneur within the company INTRAPRENEUR can be a positive step forward to kick start growth