Day 2 Session 4 Participative product development Financed by Financed by Supported by Supported by Implemented in cooperation with Implemented in cooperation with Workshop content To whom is your offer addressed? The structure of offer Product Lifecycle For which job is the product engaged Platform Product positioning, positioning strategy Unique Selling Proposition Exercises Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 2 To whom is your offer addressed? Offers can not exist without consumers / clients / customers It must be directly focused on their needs / wants / solutions to their problems Do you know who are the buyers of your products, what their wants, needs and problems and how they will change in the near and distant future? Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 3 Structure of current offer high Choose several Other deinvest Invest if it is necessary To make cash caw low Market growth rate Boston Matrix Liquidate High Low Market share (relative position) Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 4 Positions during the product life cycle Revenue/Profit Product life cycle Question mark Stars Introduction Growth Cash caws Maturity Dogs Decline TIME Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 5 Product life cycle Maturity Recovery Innovation (b) Growth Sales Decline (a) Introduction Time Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 6 Exercise 3/1 For a given graph of product life cycle draw where your products are actually located. How do you feel your current portfolio does look? In what sense is necessary to improve your portfolio? Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 7 Product innovations Are based on: Modulation (juice with more or less sugar, without additive, with a vitamin, instant) Dimensioning (soft drinks 1l, 2l, 0.33 l) Package change (smaller, family-exclusive, limited) Design Developing supplements Varying without changing the essence - innovation is realized within the category Innovation out category Financed by Supported by Implemented in cooperation with 8 Product innovations (examples) Financed by Energy drink Ketchup with the inverted lid Frozen pizza Erasable marker “Stickers" (Post- it) Lacoste dresses Mercedes Benz Smart Ethnographic research Cordless Phone Supported by Disposable lenses Feature-length cartoons Lollipop Bicycle with electric battery solar panel RTD Beverages (Bacardy Breezer, Go Cedevita) Tetra fish food Audio cassettes for language learning Nestea consumption outside the home Advertisement in paper + CD gift Implemented in cooperation with 9 Platform Platform is a set of common components, methods or technologies that serve as the building blocks of a portfolio of products and services that the company offers to the market. Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 10 Platform advantages 1. Better control of costs Saving on development costs or a common base for the parts of various products savings in production costs 2. Faster development of new products the use of common elements (not a real product "from scratch") development of the product range on the same basis 3. The unique "stamp" (style, layout, functionality) - the basis for building brand awareness and customer bonding Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 11 Exercise 4/2 Offer innovation For which job is the product engaged? How can we innovate the offer to enable customer to finish that job faster / easier / more enjoyable/ cheaper? What types of product innovation we can use to make your desired innovations materialized: - Modulation - Dimensioning - Package change - Design - Development of extras - Other What service innovations (pre-sales, during the delivery / installation / usage period, after a period of use) you can introduced? How you can take advantages of the platform to make savings, faster and easier to develop new products, develop or reinforce brand? Financed by Supported by Implemented in cooperation with Integrated Innovation Support Programme (IISP) 12 Difference between product and brand The product represents anything that can satisfy the needs of consumers. Branding is the process by which companies differentiate its product over the competition. "A product is something made in a factory, a brand is what the consumer is buying! " Stiven King Financed by Supported by Implemented in cooperation with 13 Difference between product and brand The product is the subject of classical and impersonal market transactions; Brand is the seal and guarantee of partnership in the market. The product offers, a brand is sought. The product is impersonal and brand is personalized. Product affirm similarity and brand promotes diversity. The product is unrecognizable, a brand is unique, differentiated and distinctive. The product is uniform, brand is differentiated, distinctive and unique. The brand is the most valuable assets of the company. Financed by Supported by Implemented in cooperation with 14 Product positioning by using perceptual map Correspondent analysis of alcoholic Perceptual maps are used to determine to which extent companies offer is attractive to consumers in comparison to competing brands. Maps indicate the perception of attributes of the product / service perceived by customers as significant and which combination of them consumers prefer. Financed by Supported by beverages PRINTERS For people who are intensely living For men Available to al Share with friends For calmer moments BALANTINES JACK DANIELS JOHNIE WLAKER BLACK Prestigious Implemented in cooperation with 15 Exercise 4/3 MARKET POSITIONING What consumers want to recognize? How consumers instantly recognize you? What are the differences between current and desired state? Whether these differences are qualitative or quantitative? How consumers identify your main competitors? What is the first association with them? Financed by Supported by Implemented in cooperation with 16 Value positioning Financed by Supported by Implemented in cooperation with 17 Brend, price and perception of quality €10 Financed by €40 Supported by €60 Implemented in cooperation with 18 Exercise 4/4 Value positioning At which price category you are positioned: Level/category Low Middle High Higher level Lower level Explain the main reasons why you chose that particular price category. Would you like to move into another category in future and why? Financed by Supported by Implemented in cooperation with 19 Unique Selling Proposition For) ... (target market, target group For people who work hard and love to have fun Red Bull is a drink Who ... (reason to buy) Do you ... (the main benefits that affect the consumer to buy that particular product / brand) Because ... (the main point of difference or distinction in relation to the target group) Financed by Supported by That allows you to live life to the fullest Because it is full of Red Bull energy ingredients and choice for those who live up to Implemented in cooperation with 20 Unique Selling Proposition For (target market, target group): Who (reasone for buying): Which allow (main benefits which influence customers to buy that product/brand): Because (main differences or points of distinction regarding to target group): Financed by Supported by Implemented in cooperation with 21 Bibliography for Day 2 1. 2. 3. Financed by Adapted from projects sources: Tanja Mamula, Inovacije u poslovanju i komunikaciji XXI vek (Innovation u business and communication in 21st century) PPP, Project Building Capacities and Promoting Innovativeness among Women Entrepreneurs, Association of Business Women in Serbia, March 2011-March 2012, project is funded by GIZ Tanja Mamula at all, Razvoj postojećih i uvođenje novih procesa u preduzeću, unutar firme i u njenom lancu vrednosti (Development of existing and introduction of new processes in firm, within firm and their value chain) PPP, Program integrisane podrške inovacijama (Integrated Innovation Support Programme), 2012-2013, project funded by EU Internet sources: Product Life Cycles and the Boston Matrix, www.bized.co.uk/sites/bized/files/docs/portfolio.ppt Analysis of a business product portfolio and the product life cycle http://www.ibbusinessandmanagement.com/uploads/1/1/7/5/11758934/ib_business_a nd_management_-_product_portfolio_analysis.pdf Supported by Implemented in cooperation with Bibliography for Day 2 Other resources to consider: How to Create UVP http://conversionxl.com/value-proposition-examples-how-to-create/ http://www.dummies.com/how-to/content/define-a-unique-value-proposition-uvp.html http://quickmvp.com/ http://www.singlesourcing.com/products/arbortext/value/mbt0807_PTCWP_ID_v7_ACM.pdf on Collaborative Product Development Financed by Supported by Implemented in cooperation with