Phone Systems that Mean Business
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Allworx Company Overview
• Founded in 1998
– 2 Divisions - Consulting and Product (Allworx)
– Management Team - Kodak and Xerox Sr. design engineers
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Introduced Allworx in 2003
Acquired by PAETEC in November 2007
Over 7,000 servers and 90,000 active users
#1 market share in IP PBX in SMB (> 100 users)
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Current Products
Every Allworx system includes….
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© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Call Assistant
Call Queuing
Group calendaring
Internet Call Access
VPN
Why Allworx should be your next system
1. The Future is now
– Pure SIP IP Phone System
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IP based stations
Add SIP 2.0 trunks when ready
Migrate Analog POTS, T1/PRI
2. Built for your size business
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Cost Effective
Growth and flexibility
Features exceed your needs
3. Everything built-in
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no blades/gateways
Few options
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Key Differentiators, cont’d
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Trouble-free changeover
Long- term easy to maintain
Low total cost of ownership
Solves existing problems - and then some
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Servers
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Server Specifications
24x
6x
Port Expander
Number of Users
Up to 150
Up to 60
0
Auto Attendants
9
9
0
Central Office
Lines SIP
3 FXO, expandable to 21*
1 PFT
Unlimited SIP lines
6 FXO, expandable to 24*
1 PFT
Unlimited SIP Lines
6 FXO ports
1 PFT
3 Port Expanders per Server
Analog Phones
5 FXS Ports expandable to
11*
2 FXS ports expandable to
8*
2 FXS Ports
6 Additional w/ 3 Px
Voicemail
16 ports
1.5 hours per user
8 Ports
2 hours per user
Server Based
Conference
Four 8 seat bridges
One 8 seat bridge
None
Hard Drive
40 GB disk - optional mirror
drive
512 MB Compact Flash
-optional 40 gig USB
256 MB Compact flash
T1/PRI
Built-in
3rd Party
N/A
* with optional Port Expander
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Hardware Configuration
6x Overview
Audio Port
Paging/MoH
WAN Port
6 FXO Ports
USB Interface
Power
2 FXS Ports
Door Relay/Serial Interface
Analog Fail Over Port
LAN Port
Grounding
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Hardware Configuration
24x Overview
Voice T1/ PRI Interface
Data T1 Interface
Audio Port
Paging/MoH
WAN Port
3 FXO ports
Door Relay/Serial Interface
DMZ Port
USB Interface
Power LED
LAN Port
Analog Fail Over Port
Drive Activity
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
5 FXS ports
Phones
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
The Allworx 9224
A premium top-of-the-line phone with Powerful Features
• 24 programmable, 3-color
Feature Keys
• Backlight Display for
Readability
• 7 Interactive Soft Keys
• 11 Fixed Feature Keys
• Full-Duplex Speakerphone
• Built-in Headset Jack
• Built-in Layer 2 Switch
• Power over Ethernet (PoE)
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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The Allworx 9224 with 1 Tx
Additional Sidecars support Attendant Console
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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The Allworx 9224 with 3 Tx
Additional Sidecars support Attendant Console
Every Tx powered by 9224
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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The Allworx 9212
A premium top-of-the-line phone with Powerful Features
• 12 programmable, 3-color
Feature Keys
• 7 Interactive Soft Keys
• 11 Fixed Feature Keys
• Full-Duplex Speakerphone
• Built-in Headset Jack
• Built-in Layer 2 Switch
• Power over Ethernet (PoE)
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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The Allworx 9202
The power of VoIP for cost-conscious customers with lower call
volumes
• 2 Call/Line/SIP Appearances
• 10 Fixed Feature Keys
• Speaker for paging, on hook
dialing
• Speed Dialing
• Direct Station Dialing
• Full Directory
• Call History/Call log
9202 includes 10/100 Ethernet switch, but does not support POE
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Master of the Universe Features
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Remote Phones - anywhere in the world
Main Office
Local Users
Internet
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Firewall
Incoming & Outgoing calls
- VoIP or PSTN
Remote User
DSS
BLF
Remote User
Line Appearance
Call Appearance
SIP Appearance
Call Queuing
NAT Access
Multiple Remote Users behind same firewall
No VPN Required
No static IP address required for remote phones
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Allworx Multi-Site
…across town or across the Country
Up to 99 locations - public or private IP
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Call from original location to remote user
Access remote site lines to call out
Incoming call, transfer over to user at remote with
all call routes
972 897-2800
212 863-4000
Uniform numbering - 3 or 4 digit
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Site 1, extension 100 calls a user at site 2 just by
dialling extension 121
585 321-6000
Distributed is better for SMB
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Users/Handsets/Extensions
1. Users are individuals
(requiring voicemail)
2. Handsets are endpoints
3. Extensions are call
routes
• Multiple handsets can be
assigned to Users
(unlimited)
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6x Capacities:
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60 users
120 handsets/extensions
24x Capacities
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150 users
300 Handsets/extensions
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Call Routes
• Call routes are a pre-determined route for any call dialed
or transferred to a user or extension
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Call Routes, cont’d
• Call routes can
be specific
based on Caller
ID
• Follow-up with
multiple call
route attempts
• Finally…
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Presence
• Every user has 7 unique presence settings - and can change them at will
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
Unified Messaging - Standard
Voicemail/Email in One Box
• Review, retrieve and respond to all your messages from Inbox
• Voicemail SMS text message alerts & escalation
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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My
Allworx
Manager
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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My
Allworx
Manager
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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My
Allworx
Manager
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Advanced Features
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Call Assistant
Attendant Call Processing/Power Dialing/Call Logging/Call Recording in
conjunction with Allworx 9224/9212/9202
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Call Recording – Easy as 1-2-3
when recording shows status,
pause and resume
Appears in folder where you
want - Records directly to folder not using voicemail port
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Call Queuing
9 Call Queues, 16 Calls per Queue - Perfect for Small Call Groups
Call Queue Statistics
provides detailed
information
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Internet Call Access
SIP VoIP
(long distance)
(local/911)
• The intelligence built in to choose the most cost effective phone line - based
on the number dialed
• Apply different dialing rules to different telephone services (ITSP vs. local
telephone company)
• Allows you to take advantage of the most cost effective way to route a
phone call
• Implement today or tomorrow - as customers needs change
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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SIP Ready
(local/911)
• In markets where PAETEC SIP is not yet available
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Conference Center
• Secure conferencing option –
ID and Password protection
– Easy-to-use graphic user
interface
• Full administrative view of users
and conferences
– Centralized scheduling and
moderation of calls
• 6x includes one 8-party conference
bridge
• 24x includes four 8-party conference
bridges
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Scalable. Manageable. Brilliant.
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved
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Questions?
© 2008 Allworx Corp, a wholly owned subsidiary of PAETEC Holding. All Rights Reserved