Third Annual New Mexico Food Protection Alliance Conference May 8, 2013 Roadrunner Food Bank 5840 Office Boulevard, NE Albuquerque, NM (505) 247-2052 NMFPA Welcome by Secretary Witte; New Mexico Department of Agriculture: o We live in a global economy and issues in the food industry change overnight. That is why coming together in forums such as this is important to enhance communications among all of us. Secretary Witte encouraged everyone to get to know each other during this conference. Welcome by Tom Blaine from New Mexico Department of Environment: o Encouraged participants to work with the Department of Environment on issues pertaining to public health and recovery. Recovery and Communications Exercise conducted by Kelly J. Hamilton: o During this exercise, participants were given a food defense scenario focusing on recovery communications. The first challenge to participants was: “Do you have a role in the recovery of the company that has suffered a food defenses attack?” Participants in general, individually, agreed that they in fact did and many told how they personally could help. The second challenge was for the participants to break up into four groups (Industry, State Regulatory, State Health and Federal Regulatory) and discuss how their assigned group roles could communicate for the company to recover and resume long term operations. The four groups and some of their points were: Industry: Pre-planning with state and federal regulatory personnel is important. Keep communications frequent and productive with state and federal regulatory/investigative personnel. This must occur consistently, even when it seems as if nothing is new to discuss. Page 1 Recovery/Getting Back To Business Page Financial pre-planning for incidents; how to “weather” the incident financially. Keep the media informed of corrections that the company will be taking, even though it is a food defense situation and not the fault of the company. o “Here is what we have done” messaging. Have immediate and strong recall measures in place to stop the product distribution. Inform the news media of not only the recall, but the procedures. Isolate the process that was compromised in the attack; explain that to the media and what is being done to protect the process from future compromise by an attacker. State Regulatory: Help industry prevent events from happening through assessments and mitigation planning. Pre incident planning, response, mitigation and recovery with federal regulatory counterparts are important. Public reassurance and news releases on the event is important. This will be difficult because it is a criminal event. Increase inspections, if just to bolster consumer confidence. Rumor control: o Engage social media and the mainstream media. Help the company recover with best practices from other real life situation. Assist in making sure that all parties are linked and communicating effectively and timely. State Health: Communication to outlying areas on recall information and public health information is important. Increase inspection and observation of others, if nothing more to bolster consumer confidence. Distribution network identification to assist in recall Helping others, and publishing information on labeling of the product and exactly what lot is involved. Assist in pulling resources together, operating under the state emergency support function structure. Prevention information dissemination 2 Page Review our own programs continuously for effectiveness in assisting in this situation. Conduct EPI investigation in conjunction with others such as CDC. Set up a hotline for people to obtain public health information on the matter Anticipate the emotional aspect of the situation and be prepared to assist those who need it, including company officials and responders. Federal Regulatory: Coordination of federal agencies: o Who’s in charge in an incident that is criminal yet has a public health component? Working with the intelligence community: o Help determine terrorist act versus employee sabotage for the company as liability will be important for insurance claims. Help determine the scope of information sharing and assist in those areas that are not being fulfilled. Coordinate to the extent possible so that the company can by recertified as soon as possible and practical to begin production again. Help the company educate their consumers on the science behind what is happening. Assist the company with resources for financial assistance and legal relabeling of their product once cleared for production. A food security conversation was initiated among the participants, recognizing the importance of a nutritious and adequate food supply particularly in the mass feeding of responders in a food defense situation. Much of New Mexico relies upon the services of the Roadrunner Food Bank, the very facility that this conference is being conducted in. Food Safety Modernization Act (FSMA): Presented by Cameron Smoak from Georgia (retired from Georgia Department of Agriculture): o Ultimately it is a very good thing for the country. o How did FSMA come about? The significant health impacts from past events; Industry, consumers and congressional leaders coming together, and Food safety challenges in today’s global and fast paced food system. 15% of U.S. food supply is imported in to the country. More food and more variety in the market place now, than ever before. 3 4 New hazards in food not previously seen. FSMA’s Main Themes: o Prevention; o Enhanced Partnerships; o Import Safety, and o Inspections, Compliance and Response. FSMA Covers Some of the gaps: o Science based standards; o Detention authority; o Transportation Issues, and o Food defense. Sec. 108 national Agriculture and Food Defense Strategy Goals: o Preparedness; o Detection; o Emergency response, and o Recovery. Building Domestic Capacity: o Need for further regulations or guidance to industry; o Outreach to the food industry; o Prompt distribution of information; o Communications; o Surveillance systems and laboratory networks; o Outreach, education and training for state/locals, and o Needed resources. Integrated Food Safety System (IFSS) WIIFU (What’s in it for Us) versus WIIFM (What’s in it for Me), is the attitude that everyone needs to adopt with FSMA Presentation during a working lunch from Ms. La Tonya Mitchel, DEN-DO District Director for the Food and Drug Administration. Staffing: o Increased science branch staffing – Microbiology and Chemistry FSMA: o Prevention; o Enhanced Partnerships; o Import Safety, and o Inspections, Compliance and Response. Inspections thru state partners and agreements with our over sea’s partners. Manufactured Food Regulatory Program Standards (MFRPS). Page 5 Section 209 – Improving the Training of State, Local, Territorial and Tribal Officers. Section 205 – Surveillance. Section 105 – Set science based standards for the safe production of produce. Will publish guidance documents for Produce Rules. Proposed Rule for Preventive Controls: o Required to have written food safety plans. Food Defense Plan Builder o Carver +Shock; o Mitigation Strategies Database; o Emergency Contacts; o Action Plan, and o Supporting Documents. Integrated Food Safety System: o Work among state, local tribal and territorial (SLTT) partners; o Directory of State and Local Officials (DSLO): Hosted through AFDO. o Commissioning. o 20.88 Confidentiality Agreements. 27 Current Grantees for Food Protection Task Force Conference Program Grants. Rapid Response Teams: o SWR Texas and Illinois coming on line, and o New Mexico would like to be one, but an agreement between FDA and the NM Department of Environment needs to be in place regarding inspections first. Partnerships and Alliances: o Sprout Safety Alliance; o Produce Safety Alliance; o Food Safety Preventive Controls Alliance; o Manufactured Food Regulatory Program Alliance, and o Alliance for Advancing a National Integrated Food Safety System. FDA looking at the Cantaloupe of Industry closely: o Assessments at 50 Farms: Assist the Cantaloupe Industry come back; but if something is found, FDA will take regulatory action to prevent. o Information gained will be used to further prevention programs in other like industries as well. Small versus Very Small definition guidelines: Definition exists in the proposed rules. Integrated Food Safety involves Industry. Page 6 Discussion regarding variances; if you can prove your method produces a safe product…then you may be eligible for a variance. Guidance documents for education to incorporate best practices etc. FDA needs help with inspections through partnerships with state and local officials. Can always improve communications amongst us all, at all levels and between the public and private sectors. Is Risk Based Decisions guidance available? Yes, thru CFSAN. Jon Boren, PhD, NMSU Cooperative Extension Service: o CES attached to land grant college; o State, County, Federal Funding; o Improve the lives of New Mexicans; o 1914 Next year celebration of CES, and o Recognition of the importance of partnerships such as the Southwest Border Food Safety and Defense Center (SWBFSDC). Sonja Koukel, PhD SWBFSDC Report: o Dr. Koukel reported that she and Kelly Hamilton were now the cocoordinators of the Center after the retirement of Billy and Bobby Dictson. The Center has a number of exciting trainings and activities coming up this year including a food defense workshop in conjunction with FDA in early August. The Center is also reaching out more to extension, home economists and others in the area of food safety. The Food Depot – Justin Peters o Las Conchas Fire and how the Food Depot met food security needs: Number of donations from peanuts, to steak, potatoes and water to feed firefighters and displaced home owners. Messaging is very important in disaster donations. This fire was unique as it also incorporated cultural issues. People create their own community in sheltering. The Good: 100,000 pounds of food donated; 1085 Volunteer food bank hours; Food Bank sets aside water and granola bars for next fire; Food Depot and WOAD group were immediate in their response and teamwork, and EM of Santa Fe County coordinated with the Food Depot (Martin Vigil). The Bad: Page Page State provided transportation but could go no further than Santa Fe, and Could not store extra food in the Los Alamos County Warehouses. The Ugly: 48 hours before FEMA could respond, and State and non-profits not working together. How do we get more cooperation between responding groups? Is there any state reimbursement for food provided? How do we decrease the time before a response can be made? Jesse Baldwin Food Safety and Compliance at Roadrunner Food Bank. o Recall Process is set up and managed by an organization Recall Committee: All starts with a notice from any of the issuing agencies; “Upstairs” Responsibilities: Review ALL Notices, and Traceability. “Downstairs” Responsibilities: Initiate and inform others; work the recall. Key Components: Communicate: o You can never over communicate! Document, Document, Document! Withdrawal and recovery Process. Government assistance and involvement: Concern – Food banks operate differently, and Will accept kelp if offered. Disaster relief efforts: Central point for donations is needed, and Transportation is always an issue. Presentation by a representative of U.S Foods. o One hour to acknowledge a recall is the internal policy; o Recovery of product becomes main priority; o 12 Hours to contact every customer involved in recall; o “You may be affected by a recall;” customers MUST call to get further information; o Caged in area to put product in suspense; o Class 1 – Certificate of Destruction: Denatured or whatever is required. 7 8 Page o Each division is required to complete a mock recall at least once per year. o Refresher training is held by the corporate recall team annually and is mandatory for all members of the division recall team. o Keep recall documents for 7 years: Who, what and when. o Every single workday of the year there is a recall that may or may not be pertinent. Each recall has to be carefully analyzed. o Required to have insurance if a company is going to do business with U.S. Foods: It is never enough to save your business though. Kroeger/Smiths o Recall product is “locked out” ‘of scan for sale; cannot be sold thru cash register. o Recall notice must be sent out to stores within two hours. o We don’t want to make people sick: We want to provided customer service and give them quality food. o Customer Loyalty Program helps notify customers of the recall product. Insurance is to pay the end consumer; but not so much for the supply chain. When asked, it was reported that the “private sector is not concerned about intentional contamination” as in food defense. New Mexico Department of Homeland Security and Emergency Management Deputy Secretary Anita Tallarico. o Food Supply Chain keeps her awake at night; o Meetings such as this are very important for the networking; o Her agency always wants to partner with others on issues such as this, and o We must all strive to improve how public and private sectors are working together. Sonja Koukel, PhD: Food Protection Blog. The Southwest Border and Food Safety Defense Center is hosting a food protection blog with current recalls, notices and other food protection information available at: www.nmsufoodsafety.blogspot.com Kelly Hamilton advised that at past meetings, the Alliance (Task Force) had felt that a website would be a benefit for the group. It is now up and operating: The New Mexico Food Protection Alliance Website can be viewed at: http://nm.foodprotectiontaskforce.com Jeff Murray, DHS PSA reported on the New Mexico Regional Resiliency Assessment Project (RRAP) that is currently occurring for the New Mexico Dairy Industry incorporating inputs (milk) and outputs (product). 9 Page o 85% of critical infrastructure is privately owned, so programs such as the RRAP are very important in coordinating with industry. The RRAP program supports the National Infrastructure Protection Plan, and will ultimately produce a product which can be used to mitigate areas of weakness in New Mexico. Susan Walker, Preparedness Bureau Chief for the New Mexico Department of Homeland Security and Emergency Management discussed how our homeland security preparedness is moving towards a “whole community” concept. o Threat Hazard Identification and Risk Assessment (THIRA): A THIRA is a tool that allows a jurisdiction to understand it’s threats and hazards and how the impact may vary according to time of occurrence, season, location and other community factors. This knowledge helps a jurisdiction establish informed and defensible capability targets. o National Preparedness System: Identifying our greatest Risks: Cascading Effects o Worst case scenario: What keeps you up at night; 31 Core Capabilities, and Target: Resources, and EMACS. Lack of Livestock Trailers? Influences Planning, Organization, Equipment, Training and Exercises: What do the locals have? FEMA needs to know what our deficiencies may be in our state. Also helps identify strengths. THIRA – PLANS – EXERCISES – VALIDATE. We must be careful to not over estimate our capabilities. Kelly Hamilton concluded the conference by thanking everyone for attending. As is important with any activity such as this, a survey will be mailed out asking for input as to the positive and areas for improvement for next year’s conference. Everyone was also encouraged to tour the Socorro County Emergency Management Animal Incident Trailer parked outside. The related ESF #11 functions are important in seeking the cooperation of residents in an incident. Last First AdamsCameron Meg Organization NM Department of Agriculture NM Department of Health Abrahamson Nathan Alling Anderson Theresa Jeffrey City Of Albuquerque NMSU talling@cabq.gov lantz@nmsu.edu 505-768-2643 (o) 575-525-6659 (o) Joe Albuquerque Environmental Health janguiano@cabq.gov 505-768-2653 (o) NMED mloren5@live.com 575-624-6046 (o) Phone nabrahamson@nmda.nmsu.edu 505-841-9425 (o) marguerite.adamsca@state.nm.us 505-827-2694 (o) Baldwin Barragan Jesse Manuel Barragan Manuel L. NMED manuell.barragan@state.nm.us Joan New Mexico Department Of Health joan.baumbach@state.nm.us 505-827-0006 Paul Smith’s Food and Drug Tom NM Environment Department tom.blaine@state.nm.us 505-827-1603 Shannon William Albuquerque Consumer Health Protection Division U. S. FDA sblueeyes@cabq.gov William.Boden@fda.hhs.gov 303-236-3077 (o) Jon Cooperative Extension Service jboren@nmsu.edu 575-646-3015 (o) Campos Julio Albuquerque Consumer Health Protection Division jccampos@cabq.gov 505-263-7462 (c ) Casaus James L. Bernalillo County 10 Roadrunner Food Bank jcasaus@berno.gov 505-314-0327 (o) Page Anguiano Email Baumbach Bejmowicz Blaine Blueeyes Boden Boren Chavez Maria Bueno Foods cmaria@buenofoods.com 505-234-2722 (o) Coe Conroy Richard Carol Kellogg Company DOH Richard.Coe@kellogg.com Carol.Conroy@state.nm.us 505-833-4119 (o) 505-827-2914 (o) Cousins Dalton Dean Solon Ernest Tom Albuquerque Consumer Health Protection Division US Foods NMSU/CES JCousins@cabq.gov Ernest.Dalton@usfoods.com tdean@nmsu.edu 505-343-2255 (o) 575-646-5819 (o) Downing Dennis SW Food Alliance densudowning@gmail.com 575-445-1413 (o ) Susan Anthony Paul Greg Raton Farmer's Market USAO NMDOH NMDA densudowning@gmail.com anthony.elsworth@usdoj.gov paul.ettestad@state.nm.us gferguson@nmda.nmsu.edu 575-445-1413 (o ) 505-224-1431 (o) 505-827-0006 (o) 575-763-0168 (o) Nancy NMSUCooperative Extension Service naflores@nmsu.edu 575-646-1179 (o) Franz Fuller Owida Joann NMSU Cooperative Extension Service DOH ofranz@nmsu.edu joann.fuller@state.nm.us 575-374-9361 (o) 505-476-8818 (o) Grabowski Debra Indian Health Service debra.grabowski@ihs.gov 505-248-7614 (o) kgreenberg@cabq.gov jgrimm@sfnmmexican.com serle.guerrero@usfoods.com becca@anl.gov khamilton@nmda.nmsu.edu hdan@buenofoods.com Laura.Henry@state.nm.us Hedgar@buenofoods.com 505-768-2629 (o) Greenberg Grimm Guerrero Haffenden Hamilton Hartkemeyer Henry Hernandez Kaitlin Julie Ann Serle Becca Kelly Dan Laura Edgar City of Albuquerque Environmental Health Department US Food NMDA Bueno Foods NMDoH Bueno Foods 505-343-2255 (o) 575-646-7243 (o) 505-243-2722 (o) 575-525-5058 (o) 505-243-2722 (o) 11 Flores Page Downing Elsworth Ettestad Ferguson Higgins Hinrichs Florence Bruce Horschel Dan Houghton Woods Johns Melissa Jones Kenworth Noon Day Ministries Higgins Environmental Solutions CES Sandia National Laboratories NMSUExtension State Of New Mexico The Community Pantry Kanji Zahra Kaplan Paul Kay Tyrone Kendall Knight Hilda Eugene Albuquerque Consumer Health Protection Division Sandia National Laboratories The Community Pantry The Community Pantry NMED Sonja Cooperative Extension Service Koukel Lathrop Lazzari Lockey Lopez Sarah Jerry Kodi Laura Marquez Crystal University Of New Mexico NMDOH NMDOH, SLD Biad Chili NMDOH Scientic Laboratory Division dherrera@noondayministries.org 505-246-8001 (o) askflorence@Q.com bhinrich@nmsu.edu 575-445-5330 (o) 575-762-1052 (o) dshorsc@sandia.gov 505-284-4786 (o) whoughto@nmsu.edu 575-887-6595 (o) melissa.johns@state.nm.us 575-437-7115 (o) kenworthjones@gmail.com 505-726-8068 (o) zkanji@cabq.gov pgkapla@sandia.gov 505-284-4786 tjkay@hotmail.com 505-726-8068 hilda@thecommunitypantry.org eugene.knight@state.nm.us 505-726-8068 575-258-2372 sdkoukel@nmsu.edu 575-646-3006 slathrop@salud.unm.edu Jerry.lazzari@state.nm.us kodi.lockey@state.nm.us rezolexqc@hotmail.com 505-925-0545 505-841-4674 505-383-9137 575-525-1101 crystal.marquez@state.nm.us 505-383-9132 12 Dolores Page Herrera Martinez Martinez Hiromi hiromi.martinez@state.nm.us 505-771-5980 Karim Doña Ana County Cooperative Extension Service karmarti@nmsu.edu 575-525-6649 Randy Albuquerque Consumer Health Protection Division randym@cabq.gov Master Sharon McCarty Newton Scientific Laboratory Division Valencia Co. CES sharon.master@state.nm.us 505-383-9122 jnewton3@nmsu.edu 505-565-3002 McNeil Melman, M.S. Carrie Sandra D. Department of Health NMDOH carrie.mcneil@state.nm.us sandra.melman@state.nm.us 505-827-0100 Mitchell Murray Nagy US Food And Drug LaTonya Administration Jeffery DHS Samantha NMDOH latonya.mitchell@fda.hhs.gov Jeffery.Murray@HQ.DHS.GOV samantha.nagy@state.nm.us 303-236-3017 703-235-9338 505-476-2626 dorris@nmda.nmsu.edu christine.orsak@genmills.com 575-646-3107 New Mexico Department of Agriculture Orris Orsak Danny Christine Pablo Renae NIIP-ATRL rpablo@navajopride.com 505-566-2633 (o) 505-599-0534 (f) Padilla Parra Mariana Anthony mariana.padilla@mail.house.gov anthony@nmsu.edu 505-346-6781 575-646-3702 (o) Pate Pepe Ron Dennis US Congress NMDA Sandia National Laboratories Justin Jeff Tracy jpeters@thefooddepot.org jphillips@losranchosnm.gov tracy.rawlinson@state.nm.us 505-844-3043 13 Peters Phillips Rawlinson Santa Fe Food Depot Los Ranchos State of NM rcpate@sandia.gov dennis.pepe@state.nm.us 575-524-6300 Page Martinez New Mexico Environment Dept. Alf alf@nmda.nmsu.edu Romero Rose David Mike The Community Pantry NMDOH Roybal Gloria Department Of Health gloria.roybal@state.nm.us 505-476-8811 Roybal Segura Jennifer Bill State Of NM DOH NMDA jennifer.roybal@state.nm.us wsegura@nmda.nmsu.edu 505-476-8816 505-749-2946 Senke Simonian Smith Smith Smith Smith Hal Angela Carmela Chad Jessica Melanie City Of Albuquerque US Foods NMED NMFLB Socorro CES NAPI hsenke@cabq.gov angela.somonian@usfood.com carmela.smith@state.nm.us chads@nmflb.org jasmith@nmsu.edu 505-768-2632 Smoak Cameron Stedman Steven Mallory Consulting, LLC NM Environment Department Tafoya Lucas Anita Paul Torres 575-524-6300 505-899-9240 505-566-2600 cameron.smoak@yahoo.com steven.stedman@state.nm.us 575-258-3272 Bernalillo County NMDHS&EM ltafoya@bernco.gov anita.tallarico@state.nm.us 505-314-0323 NM DoH Scientific Labs paul.torres@state.nm.us 505-383-9129 Trujillo Rosanna Unis Carl Vigil Walker Martin Susan Albuquerque Consumer Health Protection Division Sandia National Laboratories Santa Fe County NMDHS&EM Warshawer Steve Janet Witte 505-726-8068 505-332-4850 rxtrujillo@cabq.gov cjunis@sandia.gov 505-844-5312 mavigil@santafecounty.org susan.walker@state.nm.us 505-476-9640 Mt Agricultural Enterprises stevew@plateautel.net 575-422-2238 SW Border Food Safety and Defense jswitte@nmsu.edu 575-646-5949 14 Tallarico mromero@gmcs.k12.nm.us michael.rose@state.nm.us Page Reeb Jeff Ben Zappe Steve Environmental Health Bureau jwitte@nmda.nmsu.edu Bwoods@buenofoods.com 575-646-3007 505-243-2722 steve.zappe@state.nm.us 505-827-1080 Page Witte Woods New Mexico Department Of Agriculture Bueno Foods 15 Center