Human Resource Management Chapter 6 Exam
Name: __________________________ Date: _____________
1. “Give me an example of a time when you used problem-solving technique on a work
project” is an example of what type of interview question?
A) hypothetical
B) closed ended
C) representational
D) behavioral descriptive
2. When conducting selection interviews, Abigail likes to ask questions like “What would
you do if a customer requested a refund on a product one year after the product was
purchased?” Abigail is asking _______ questions.
A) probing
B) unstructured
C) closed-ended
D) hypothetical
3. In what jobs would physical exams be mandatory?
A) Mining
B) Steel manufacturing
C) Driving a heavy truck
D) Cargo loading
E) Timber cutting
4. What is an example of an honesty test?
A) Polygraph
B) Myers-Briggs
C) Birkman Image Analysis
D) Altman Insights
E) Seedorf Analytics
5. In the ________ interview, the interviewer might start with some preplanned questions
and then finish with free-flowing conversation.
A) tempered
B) reversed
C) identifier
D) semi-structured
E) pre-patterned
Page 1
6. Rather than give his delivery drivers a drug test before allowing them to drive each day,
Eric has each driver undergo a medical exam that includes testing their individual
reaction time. Eric is giving his drivers a(n) ________ test.
A) physical skills
B) fit for duty
C) genetic
D) interest
7. _________ were created to guide employers in their efforts to comply with federal laws
concerning all employment decisions, and especially the selection process.
A) Equal employment tests
B) Selection modules
C) Guidance principles
D) Employment norms
E) Uniform guidelines
8. Alexander requires all applicants for jobs on the loading dock demonstrate their
proficiency in using tools such as the fork-lift. Alexander is giving his applicants a(n)
________ test.
A) cognitive ability
B) physical skills
C) personality and interest
D) drug
9. Haley requires all applicants take a paper-and-pencil test with logic and math problems
on it. Haley is giving her applicants a(n) ________ test.
A) honesty
B) skills
C) personality and interest
D) cognitive ability
10. Pen and paper honesty tests are:
A) easy to outsmart.
B) fairly reliable.
C) infallible
D) expensive.
11. _____ involves hiring your clone.
A) Stereotyping
B) Like me syndrome
C) Halo effect
D) Mini-me effect
E) Premature selection
Page 2
12. What type of interview offers the same questions to all candidates?
A) Structured
B) Preferred
C) Ordinary
D) Integral
E) Parallel
13. Credit checks:
A) are always legal selection devices
B) should automatically rule out candidates with low credit scores unless the
candidate can explain the low score
C) would most likely be of value in positions where candidates will have access to
money or financial information
D) are subject to the Community Credit Reporting Statute
E) should never be used as a selection device because they are unfair
14. Company drug screening programs:
A) are generally allowed
B) are generally not allowed
C) may be allowed only if they are universal
D) may only test for common substances
E) are mandatory in unionized environments
15. When conducting selection interviews, Benjamin likes to ask a series of yes/no
questions such as “If hired, can you arrive at work each day by 8 a.m?” and “Do you
understand the essential functions of the job?” Benjamin is asking _______ questions.
A) structured
B) unstructured
C) open-ended
D) closed-ended
16. The marketing department at Acme Global is loosely structured with little hierarchy.
This allows for different employees to take the lead on different projects based on their
work loads and their interests. Jonathan joined the department from a company at
which the marketing department had clear lines of authority. He quit Acme Global after
two months saying that he just could not figure out how to contribute to the department.
It appears that the Acme Global job lacked _________ for Michael.
A) ability-job fit
B) personality-job fit
C) person-organization fit
D) ability-person fit
Page 3
17. A test involving driving a forklift moving pallets from one place to another would be an
example of a:
A) Work sample test
B) Cognitive ability test
C) Personality test
D) Spatial aptitude test
E) Mechanical design test
18. The major reasons why the selection process is so important to companies include:
A) Productivity
B) Potential for negligent hires
C) Time and money
D) A thru C above
E) B and C only
19. When conducting selection interviews, Marc likes to ask questions like “Describe a time
when you had to lead a team but had no formal authority.” Marc is asking _______
questions.
A) structured
B) hypothetical
C) probing
D) behavioral descriptive
20. What law gives employers the limited right to do credit checks?
A) Civil Rights Act of 1964
B) Fair Trade Act
C) Credit Analysis Reporting Act
D) Equal Employment Opportunity Act
E) Fair Credit Reporting Act
21. When conducting selection interviews, Jane has a list of prepared questions that she
asks each candidate. However, she also finds it useful to ask some unplanned
questions when the candidate mentions something interesting or when it seems
appropriate to gather more information. Jane uses a(n) _________ interview.
A) probing
B) unstructured
C) semi-structured
D) open-ended
22. Drug testing almost always meets each of the criteria of the OUCH Test except:
A) Objective
B) Uniform in application
C) Consistent in effect
D) Has job relatedness
E) Drug testing meets ALL of the OUCH Test criteria
Page 4
23. Which agency has formally adopted the Uniform Guidelines?
A) Affirmative Action Commission
B) Equal Employment Opportunity Commission
C) Compensatory Selection Commission
D) Department of Defense
E) National Justice Commission
24. ________ are non-cognitive assessments.
A) Skills tests
B) Writing tests
C) Personality tests
D) Typing tests
E) IQ tests
25. A “fitness for duty” test is also known as a:
A) drug test.
B) medical examination.
C) pen and paper honesty test.
D) cognitive ability test.
Page 5