Suneratech Enabling Innovation Full Services Partner INTEGRATION / MIDDLEWARE SOA Strategy Architecture Management Service Creation and Delivery SOA Support PLATINUM Social Media Drivers SMAC SOLUTIONS APPLICATION MANAGEMENT Run /Maintain INFRASTRUCTURE MANAGEMENT Service Desk BUSINESS PROCESS OUTSOURCING Customer Support Mobility Applications Analytics and Big Data Enhancements & Projects Networks Management Technical Support Upgrade Services Cloud computing Migration and Integration Security Management Telemarketing Data Center Management Data Entry GOLD VALUED PARTNER Aligned Teams Transformational Projects SILVER PREFERRED VENDOR Transactional Non-critical outsourcing KPO Services © 2014. All rights reserved. Energy Upstream Energy Downstream Auto Manufacturing Utilities Insurance Banking Financial Services Transportation Retail Industry BRONZE Consumer Packaged Goods STRATEGIC PARTNER Multi-layered Relationships Shared Goals VENDOR Talent-onDemand 2 Over 850 Consultants Globally Spread 208 612 San Jose Chicago 32 Troy Dubai Mumbai Hyderabad © 2014. All rights reserved. Sydney 3 Global Customer List © 2014. All rights reserved. 4 Suneratech Platforms Electronic Seal® RingMaster APM BIXpress © 2014. All rights reserved. 5 Platforms Driving IT Predictability, Productivity, Innovation RingMaster APM DevOpsXpress BIXpress Cloudtestr Oracle E-business Suite Oracle Fusion Middleware Oracle BI Applications ValuePortal © 2014. All rights reserved. 6 RingMaster APM Patching and upgrades to Oracle E-Business Suite is risky, time consuming and expensive. Limited staff, Too much to test, Not enough information, Missed deadlines, System failures, Down times, Additional costs, Missed revenue RingMaster Application Patch Management simplifies patching for Oracle E-Business Suite 11i/R12 APM Features: • Complete Patch Automation • Lights-out patch application • Patch merging & grouping • Runs customized objects and scripts • Documents entire patching process APM Benefits: • Free up IT resources • Eliminate risk related to manual work • Speed up patch testing • Compliance to best practices • Patching visibility © 2014. All rights reserved. 7 Cloudtestr: Features CFO/CXO: Want to spend more time in high value added testing Project Manager: Productivity loss due to issues in production IT Manager: Cannot get business users to participate in testing Cloudtestr is a testing-as-a-service platform with in-built keyword driven framework for simplified test creation, test-cycle management for managing scope and integrated test execution for easy scheduling & execution and custom reporting for quick information access. • • • • • • • • • Test case management. Accelerated test automation creation Create individual & E2E flows. In built keyword driven framework. Test execution scheduling. In built documentation feature for test cases. Inbuilt ORACLE application specific libraries and keywords Integrated with OATS and selenium. Dashboard / Reports. © 2014. All rights reserved. 8 Cloudtestr: Benefits 80% 50% 90% 100% Reduce business analyst ‘s effort for regression testing Reduces the test creation and maintenance time Reduce outage in production due to software defects Peace of mind and confidence With in-built test creation & execution scheduling engine Using test framework & accelerator libraries With enhanced test coverage With detailed execution logs and test history © 2014. All rights reserved. 9 DevOpsXpress: Features During the SOA and BPM implementations, both IT and Business are exposed to significant risks of business disruption due to lack of experience in SOA/BPM deployments, SOA security, inadequate testing, adopting non-standard practices, moving parts and people across development to production… DevOpsXpress significantly reduces the risks in business disruptions for IT and Business teams during the SOA/BPM rollouts. Brings compliance to standards while reducing the time to implement SOA/BPM by about 80% and reducing cost by 65% Automates and simplifies the entire Oracle Fusion Middleware SOA/BPM development and operations POWERFUL COMPANION TO GET BEST FROM YOUR ORACLE FUSION MIDDLEWARE INVESTMENTS Provisioning & Installations Application Deployments Code Quality Engine Use pre-defined blueprints to provision SOA, BPM, OSB, WCS, etc., and create an environment at the click of a button Continuous integration for error free deployment of SOA, BPM, ADF, Java, etc., applications across environments Ensures SOA BPEL, BPM, ADF and Java code is validated for compliance to the Oracle recommended standards © 2014. All rights reserved. Application Performance Meter Tracks the SOA, BPM application's runtime usage and resource utilizations to provides timely intelligence of its performance 10 DevOpsXpress 80% 10X 65% faster new environment builds faster application deployments reduction in administrative costs guaranteed SOX compliance 100% accurate blue print driven environments Error free continuous application deployments Standardized operations driving savings tight integrations, security, traceability and controls © 2014. All rights reserved. 100% 11 BIXpress: Features Adoption of a BI solution within an enterprise is challenged by a number of issues including data reconciliation, inaccurate reporting, poor performance, poor testing resulting in broken reports/dashboards etc. BIXpress is a platform for BI developers, administrators, and power users that addresses BI adoption issues by Ensuring all Critical Reports are 100% Accurate Increasing BI System Usage and ROI Build Trust and Confidence in BI Data and Report Integrity Reducing the manual testing by 80% POWERFUL COMPANION TO GET BEST FROM YOUR ORACLE BUSINESS INTELLIGENCE INVESTMENTS Source and DW Data Reconciliation Ability to configure and run validation scripts in Source, DW and BI to pinpoint problem areas Highly Efficient, Automated Testing Automation of QA tasks such as Unit & Regression testing Enhanced Repository Model (RPD) validation Performance & Stress Testing Ability to simulate several concurrent users, incrementally increase load to test few chosen reports or the whole BI environment © 2014. All rights reserved. Early Warning System Brings out Data issues, reporting inaccuracies and Performance issues 12 BIX: Benefits 80% 60% 95% 100% Reduction of manual testing for regression testing Reduces the test creation and maintenance time Reduce outage in production due to software defects Ensures Critical Reports are 100% accurate to increase User Confidence in the Information and the BI System © 2014. All rights reserved. 13 Value Portal: Features Capturing the improvement ideas of partner resources, identifying the best ideas and finally executing them can be a challenge for any organization in their effort to extract the maximum value from their investments. Value Portal provides an ideation platform for capturing, shortlisting and tracking the execution of the best improvement ideas from your partner resources. Captures improvement ideas from partner resources. Helps shortlist the best ideas. Tracks the implementation across the lifecycle from a single dashboard. Increases employee motivation and morale. Idea Generation and Implementation All from a single dashboard Live status of all submitted ideas Showcases all ideas by assignee with proper access control © 2014. All rights reserved. 14 Services Provided • Application Development & Maintenance Services (Java, Powerbuilder, ADF, MS, Expertise) • SFDC Implementation & Integration Services © 2014. All rights reserved. 15 Application Development Services Enterprise IT & ISV’s Drive Innovation Faster Time-To-Market Reduce Cost Experience in developing and launching successful in-house cloud based platform products such as eSeal, Meltag, FarmerConnect, Cloudtestr and DevOpsXpress. Java / J2EE MS © 2014. All rights reserved. 16 Java EE / ADF Stack: Technology Expertise Across the Spectrum • Architecture – Java Applets / Servlets JSP & JSF – – JMS • Jdeveloper /Eclipse STRUTS & TILES EJB SPRING Security Product Development – – – – – – OSGi Java Mail • Web Services JPA – – ADF Portals Rapid Product Development leveraging PaaS and SaaS SaaS enabling existing products Feature Enhancement Product Platform Migration Software Product Maintenance and Support Product Release and license Management Migration – RIA Best in class architecture for the Java enterprise applications using Java EE, Spring and ADF frameworks Leveraging reusable architecture and design patterns Standardized technology stack for integrations and user interface design – © 2014. All rights reserved. Application Upgrade: Upgrading the Java / application server versions and product scripting within existing operating environment. Application Re-Engineering: Web enablement, rearchitecture and redevelopment, post implementation and maintenance support. Technology Migration: Legacy integrations to standards based Java EE technologies Data Migration: Schema translation, data migration and cleansing 17 Java EE / ADF People Strength: Across US and India 90+ Java, ADF, .Net associates across India, US US 10+ India 80+ © 2014. All rights reserved. 18 Hub Group: ADF Assessment & Migration Business Drivers: • Complex, multiple home-grown applications built using Java / J2EE, Oracle ADF 10g were facing performance issues as well as scalability challenges and hence needed to be migrated to Oracle ADF 11g. Services Provided: • Enterprise Architecture Definition: • • • • Assessment of current architecture and design being used for application development and processes and methodologies being used for the same. Identified improvement opportunities in current architecture, technology stack and development procedures Provided recommendations on improving user involvement, training in various stages of project lifecycle. ADF 10g to ADF 11g migration, post implementation and maintenance support. © 2014. All rights reserved. 19 Cura Software: PowerBuilder to Java Migration Business Drivers: • • Legacy client server application built using PowerBuilder was not web enabled. Lack of documentation for the legacy application. Services Provided: • • • Migration from the legacy 2-tiered architecture to a more robust multi tier Java / J2EE platform. Web enablement and performance improvement across multiple platforms . User interface development using Rich Internet Application (RIA) framework – Google Web Toolkit(GWT) to help manage the expectations of the Power Builder users © 2014. All rights reserved. 20 Salesforce Domain Expertise Chatter Force.com Sales cloud Service cloud AppExchange Marketing Cloud © 2014. All rights reserved. 21 Salesforce Service Offerings Salesforce Implementati on Legacy CRM to SFDC Migration Consulting Salesforce Managed Services Integrations Services Force.com Testing Data Migration © 2014. All rights reserved. 22 SFDC People Strength: Across US and India 110+ SFDC associates across India, US US 20+ India 95+ © 2014. All rights reserved. 23 Salesforce Case Studies - I Case Study – Service Cloud Implementation Business Need Helped Customer venturing in Education Solution to transform its entire Service Application onto cloud through Salesforce. Benefits: • It provides 360 view of all the accounts for service agents. • Ability to scale the portal to accommodate any new products/business units coming in. Values Add : • Best Customer Experience, complies with the corporate website standards for better branding • Implemented using scalable MVC framework Case Study – Live Chat Agent Business Need: Implemented Salesforce feature of “Live Chat Agent”. It enables users to Chat directly with agents, create service cases and get solution on the fly. Benefits: • Quick turn around in resolving issues • 360 degree view of customer data Values Add : • Implemented under Stringent timelines, 6 weeks. • Less code and more configuration for easy administration and min maintenance cost © 2014. All rights reserved. 24 Salesforce Case Studies - II Case Study – Migration Business Need: Migration from Legacy CRM (NetSuite) to Salesforce following an acquisition Benefits: • Single CRM for all business units • Leveraging the power of cloud Value Adds : • Migration of historical data by data loader, with Zero business impact • Migration of files and attachments into Amazon S3 integrated with Salesforce. 50 GB of data in a day Case Study – Salesforce Integration Business Need: To have single Sign On for multiple portals on heterogeneous systems Benefits: • Saved .5 Million dollars on user licensing of Novell IDM • Effective user management from a single system Value Adds : • Leveraged Salesforce Canvas app framework to integrate with .net application • Implemented using scalable architecture, for future integration needs © 2014. All rights reserved. 25 AMERICAS | ASIA | AUSTRALASIA | EUROPE © 2014. All rights reserved. Suneratech and all other related logos are either registered trademarks of Sunera Technologies in the United States, and/or other countries. All other company and service names are the proprietary of their respective holders and may be registered trademarks or trademarks in the United States and/or other countries. Middleware & Mobility Solutions Specializations, a recognition of our expertise in key technologies of the Fusion Middleware stack: SOA, BPM, WebLogic, Platform, Enterprise Manager 2500+ 50+ 50+ 30+ SOA / BPM integrations business applications integrated resources (architects, developers, admins) across US and IND customers across industries © 2014. All rights reserved. 27 Middleware & Mobility Solutions Fusion Apps SalesForce, Taleo, etc. Enterprise Mobile App Users Enterprise Business Apps Customers Suppliers Oracle Fusion Middleware: SOA, BPM, OSB, WebCenter, etc. Banks Insurance Carriers Oracle EBS Business Partners Fusion Kick-start Program Fusion Maturity Assessment Fusion Consulting Services Fusion Managed Services Mobility Strategy & Development Cookie cutter approach for rapid SOA and BPM new implementations Benchmarking and corrections to align with standards for continuing SOA implementations Design, Development & Deployments: SOA, BPM, ADF, Service Bus, WebCenter, Security Best of people, processes and tools based administration of WebLogic and SOA platforms Mobile Apps for enterprise processes, digital transformation & business innovation © 2014. All rights reserved. 28 Quality Assurance Services Specializations, a recognition of our expertise in AQM, which includes OFT, OLT, OTM, OFB, OATS etc. 250+ 50+ pre-built test cases for Oracle applications key-words to handle most used functionality © 2014. All rights reserved. 29 Quality Assurance Services Functional Testing Web Services testing Security Testing Application Under Test Mobile Testing Load Testing Functional & Regression testing Load & performance testing Web Services & API testing Security Testing Test Strategy Consulting Manual or automated testing of functional tests for new development or regression Performance, Scalability & Reliability testing using Oracle Load Test or HP LoadRunner Testing WebServices and interfaces using tools such as SoapUI or OpenScript. Performing security & vulnerability testing, using tools like WebInspect Provide recommendations on release process, testing techniques, quality metrics & test strategies © 2014. All rights reserved. 30 BI & Analytics Services SuneraTech provides technology services that transform data into sight for clients wishing to address their most complex business challenges. Our services include: Assessments We conduct short-term engagement to evaluate the effectiveness of current BI implementations. We provide recommendations for improvement Pre-built BI Applications – HR Xpress Through best-in-class reporting and analysis, we bring new insights to light and create competitive advantages Managed Services Our Managed Services offers continuous day-to-day management responsibilities and functions for BI applications as a means for improving operations and cutting expenses © 2014. All rights reserved. 31 Enterprise Application Solutions Certified Global Systems Integration Partner 5000+ 65+ 450+ 50+ Person months of implementation experience E-Business Suite engagements resources (expert functional, technical, developers, admins) across US and IND customers across industries © 2014. All rights reserved. 32 Enterprise Application Solutions © 2014. All rights reserved. 33 Application Support Services Complete managed application support services for E-Business Suite, Oracle BI, Oracle Fusion Middleware applications. Covers management of incidents, problems, events, change requests, and service requests. 24x7 Global & Local Support L1, L2, L3 level support coverage round the clock. Resources providing follow-the Sun coverage. L4 with Oracle Support. Accountable for SLA’s Ticket closures tracked on the defined SLAs based on the severity & priority. Reward & Penalty driven performance measurement. Standard Process Based Services Proactive Monitoring, Standard Operating Procedures combined with adoption of best practices from Oracle for consistent delivery. Least Risky Partner Trained, skilled & certified resources across L1, L2, L3 levels. Dedicated or shared pool of resources. Standard Tools & Dashboards Reference Architecture for Enterprise Manager setups for thresholds definition, alerts and notifications. Scalable Model w/ Predictable Costs Talent OnDemand for rapid scale up or down of special skilled resources. Standard rates for predictable costs. © 2014. All rights reserved. 34 Resource Augment: Talent OnDemand Engage the right resources with right skills across E-Business Suite, Oracle BI, Oracle Fusion Middleware 1 2 3 Any Skill2 • • Buy credits in advance1 $30 per credit. Minimum block of 2000 credits1 • Engage & Manage the right skill5 • Credits consumed as per the usage6,7 Any Where3 Any Time4 1 Credits don’t expire. Use it when you want covering Architects, Developers, Administrators in E-Business Suite, Oracle BI, Oracle Fusion Middleware 3 Resources could be stationed at Onsite, Offsite, or Offshore; either at Customer location or at Suneratech’s global locations 4 Duration could be one week or one year. Just give us a heads up 5 Pick, choose & select the right skill, and manage the deliverables 6 Published rate card valid for a year. Ex: 6 credits per hour for an BPM architect at onsite, 2 credits per hour for an SOA Developer at offshore 7 Replenish the credit block when all the credits gets consumed 2 Skills © 2014. All rights reserved. 35