E-Commerce Onno W. Purbo onno@indo.net.id Outline E-Commerce Teori-nya .. Beberapa Isu Utama di e-commerce Akses WARNET Tantangan Selanjutnya .. Knowledge Management Distributed Knowledge Learning Organization Collaborative Learning Generation Lap Filosofi Dasar Rizki & pahala – sesuai dengan amal & ibadah. Dunia elektronik mengeffisienkan amal & ibadah untuk orang banyak. E-Comm Teori-nya ... Strategi Perdagangan Harga Bersaing Mutu Tinggi Ketepatan Waktu sampai ke Pasar Tradisional vs Elektronik Sulit promosi & akses pasar ketimpangan persaingan dagang paperwork ekonomi biaya tinggi & birokrasi prosedur manual pasar kurang kompetitif Akses pasar mudah penilaian independent negosiasi & penawaran standard kemudahan permintaan produk baru. Alur informasi transparant pelayanan interaktif MANAJEMEN RANTAI SUPLAI Produk Produk Pemasok (Supplier) Produk Manufaktur (Produsen) Produk Gudang Produk Pengecer (Retailer) International Trade Komponen Perdagangan Internasional Ekspor Impor A, B Penjual B,C,E Pembeli Pelayanan Umum ( Pelabuhan Pelabuhan)) Pelayanan Umum ( Pelabuhan Pelabuhan)) Penjamin Penjamin Bank Bank C, D Jasa Angkutan C, F Jasa Angkutan Transportasi Pabean Transportasi Pabean Gudang A: P erjanjia n Jual-b eli B: P enguru san pembayaran (finansial) C: Peng urusan tran spo rtasi Gudang D: Peng urusan Asu ransi E: K liring Eksp or (P abean) F: Klirin g Impor (Pabea n) E-Commerce sederhana Community Building Aktif di mailing list E-commerce@itb.ac.id Mastel-e-commerce@egroups.com Warta-e-commerce@egroups.com Subscribe via: *-subscribe@egroups.com Responds responds responds Rizki equivalent dengan kecepatan meresponds. Produksi Informasi Tulis artikel Tulis buku Terbitkan di: Detik.com Astaga!com Kompas.com E-Commerce Rumit E-commerce Business-to-Customer (B2C) Business-to-Government (B2G) Business-to-Business (B2B) 80% transaksi e-commerce. Isu utama e-commerce Payment Method Certificate Authority Internet Infrastructure Tidak harus Web. Dapat hanya e-mail. Regulasi Payment Method Transaksi model ATM. Pembayaran 2 pihak tanpa perantara. Pembayaran 2 pihak dengan perantara. Micropayment. Anonymous Digital Cash. Business-to-Customer Biasanya Web. Ars. Business - Customer Fungsi WWW server Document/data server Jasa pengolahan informasi Pencarian informasi Data perusahaan Manajemen transaksi & data Mosaic /WWW browser Secure messaging Browser extension Jasa pembayaran elektronis Client Browser Business-to-Business Start e-Commerce Indonesia http://www.telkom.net.id (CommerceNet) IndosatCom EDI Indonesia Luar Negeri http://store.yahoo.com http://www.ipservices.att.com/wss/ http://www.wcom.net/commercehost/ http://www.bbn.com/ Standard e-Commerce Electronic Data Interchange (EDI) Open Buying on the Internet (OBI) http://www.openbuy.org (Microsoft) Open Trading Protocol (OTP) Sun, IBM, Oracle Open Profiling Standard (OPS) Socket Secure Layer (SSL) Netscape Secure Electronic Transaction (SET) Visa & MasterCard Database dibalik Web Server InterNet / IntraNet DataBase Server (MIS) Data IntraNet Web Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange X.21 Data UN/EDIFACT Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Electronic Data Interchange Data Data InterNet Data Example of EDI Message ST*850*00001 BEG*00*SA*EDI-9966***850816 TAX*5-6777867 N1*ST*THE CORNER STORE*09*0799332120001 N3*601 FIRST STREET N4*CROSSROADS*NY*10016 N3*900 EASY STREET PER*PD*JOHN JONES**TE*415-744-8666 ITD*01*03*2.000***10**30 FOB*CC*****OR DTM*002*851018 PO1*1*16000.00*LB*1.25000*QT*PN*100020167557 CTT*2*36000.00 SE*22*00001 Example of EDI Message ST*850*00001 BEG*00*SA*EDI-9966***850816 TAX*5-6777867 N1*ST*THE CORNER STORE*09*0799332120001 ASCII Text Message N3*601 FIRST STREET Easy To Transport via E-mail N4*CROSSROADS*NY*10016 N3*900 EASY STREET Easy to Transport via Internet PER*PD*JOHN JONES**TE*415-744-8666 ITD*01*03*2.000***10**30 Easy to Protect, say using PGP, PEM etc. FOB*CC*****OR DTM*002*851018 PO1*1*16000.00*LB*1.25000*QT*PN*100020167557 CTT*2*36000.00 SE*22*00001 International VANs Trading Partner FireWall FireWall InterNet Indonesia VAN Trading Partner FireWall FireWall FireWall Trading Partner International VANs Trading Partner FireWall FireWall InterNet Indonesia VAN Trading Partner FireWall FireWall Allow The User to Connect To FireWall VAN & Internet Trading Partner International VANs Trading Partner FireWall FireWall InterNet Firewall To Protect Indonesia VAN Trading Partner FireWall FireWall FireWall Trading Partner International VANs Trading Partner FireWall FireWall InterNet Indonesia VAN Trading Partner Tunneling & Create ExtraNet (Virtual VAN) FireWall FireWall FireWall Trading Partner International VANs Trading Partner FireWall FireWall InterNet Indonesia VAN Trading Partner FireWall PGP / PEM for Added Protection FireWall FireWall Trading Partner Major cost to move to EDI Purchase EDI software. Contract with a VAN service provider (or Internet). Do the data analysis needed to map information from their application systems into the EDI standard format. Do the programming required to create a file that can interface with EDI translation software. Practical Implementation W. Houser, J. Griffin & C. Hage, “Request for Comments: 1865: EDI Meets the Internet - Frequently Asked Questions about Electronic Data Interchange (EDI) on the Internet”, January 1996. Strategi Umum ... Strategi Umum Do a competitive analysis and remember content is king The name of the game is the domain. Don't waste your time, do a timeline. Respond, respond, respond Go on the circuit Contoh Offensive di Lapangan Canada Indonesia Technology Network wong-cilik@isnet.itb.ac.id Canada Indonesia TechNet (CITN) Objectives Empower SMEs (Small Medium Enterprises) Components Education, Research, NGO, Gov’t Canadian Funding Contact citn-ctn@itb.ac.id citnjkt@ibm.net CITN - CTN Mapping Ministry of Co'operative Min. Research & Technology Indonesia Nat'l Research Council Canada Education Network Canada Indonesia Technology Network (CITN) Canada Technology Network (CTN) NGO Indonesian SMEs (Agribusiness) Canadian SMEs (IT & Hi-T ech) Wong-cilik@isnet.itb.ac.id Objectives SMEs Voluntary Components Salman, RCTI, Bank, Deptan Contact wong-cilik@isnet.itb.ac.id Wong-cilik mapping Global Internet CITN LSM Masyarakat Informasi wong-cilik Media, TV, Radio SME Petani Buruh Supporting Technology Alternatif Teknologi Wireless Warung Internet Fokus pada Warung Internet Diskusi di Internet .. Majordomo@itb.ac.id isi berita subscribe (mailing-list) subscribe sysop-l responds sesuai permintaan majordomo Akses Web Akses Web LAN InterNet Proxy Windows95 + Wingate Akses Web Gateway PC Windows95 Wingate http://www.shareware.com http://www.download.com Konsekuensi Akses Web Akses Web adalah komoditi mahal. Sekitar Rp. 10.000 / jam. Akses E-mail .. Akses E-mail Menggunakan FreeWeb Mail mail.yahoo.com mailcity.com usa.net Menggunakan Warung Internet Cara MAHAL untuk akses E-mail! (sekitar Rp. 500-1000 / e-mail) Akses E-mail Account dari ISP (umumnya 1 e-mail) Share bersama account dari ISP. Membeli beberapa account e-mail dari ISP Mengakali satu account dengan banyak Full Name Bagaimana kalau? Satu account ke ISP .. Mempunyai domain sendiri unair.ac-id.net smun1.ac-id.net smpn2-bandung.ac-id.net dipanegara.ac-id.net Banyak E-mail addres dengan format user@host.ac-id.net Bagaimana kalau? TANPA account di ISP .. Mempunyai domain sendiri unair.ac-id.net smun1.ac-id.net smpn2-bandung.ac-id.net dipanegara.ac-id.net Banyak E-mail addres dengan format user@host.ac-id.net Bagaimana kalau? Rp. 150 / menit Cukup 5-10 menit / hari? Cukup Rp. 50-200.000 / bulan? + biaya service ETRN / DomainPOP Akses E-mail ETRN service LAN InterNet Dial-up Mail ServerWindows95 + MDaemon Dua Alternatif Servis ETRN Servis DomainPOP Akses E-mail Mdaemon http://www.altn.com http://www.mdaemon.com Gunakan command ETRN Cari servis ETRN etrn.com etrn-host.itb.ac.id Akses E-mail Mdaemon http://www.altn.com http://www.mdaemon.com Gunakan command DomainPOP Cari servis DomainPOP etrn-host.itb.ac.id Skenario Servis ETRN Player di Mail Servis Tempat Menyimpan Sementara E-mail User Workstation di ETRN service LAN Mail Server Ambil Mail dari ETRN LAN InterNet Dial-up Mail Server Setup / Operator Setup di simpan Persiapan Domain E-mail Registrasi Domain ETRN service MX ke host ETRN LAN InterNet Dial-up Mail Server Mail Server Dial Internet Request Dequeue Mail Dial ke ISP InterNet Kirim Mail ke Dial-up Server Internet Mail Server ETRN service LAN ETRN host mengirim mail ETRN service LAN ETRN host Kirim mail Dial-up Mail Server InterNet User Mengambil Mail User LAN Ambil Mail POP3 ke ETRN service Mail Server Lokal LAN InterNet Dial-up Mail Server User Mengambil Mail E-mail Software MS Outlook Express ETRN service Eudora LAN InterNet Dial-up Mail Server Skenario DomainPOP Player di Mail Servis Tempat Menyimpan Sementara E-mail User Workstation di ETRN service LAN Mail Server Ambil Mail dari ETRN LAN InterNet Dial-up Mail Server Setup / Operator Setup di simpan Persiapan Domain E-mail Registrasi Domain ETRN service MX ke host ETRN LAN InterNet Dial-up Mail Server Mail Server Dial Internet Request DomainPOP mail Dial ke ISP InterNet Kirim Mail ke Dial-up Server Internet Mail Server ETRN service LAN MX host mengirim mail ETRN service LAN MX host Kirim mail Dial-up Mail Server InterNet User Mengambil Mail User LAN Ambil Mail POP3 ke ETRN service Mail Server Lokal LAN InterNet Dial-up Mail Server User Mengambil Mail E-mail Software MS Outlook Express ETRN service Eudora LAN InterNet Dial-up Mail Server Kunci keberhasilan Sumber Daya Manusia Visi Leadership Commitment Dedikasi Keahlian …. Sedikit $$$ … Terima kasih onno@indo.net.id onno@itb.ac.id Referensi Http://xxx.itb.ac.id/~yc1dav/ http://digital.lib.itb.ac.id/ pustakawan@itb.ac.id sysop-l@itb.ac.id library@itb.ac.id library-network@itb.ac.id ai3@itb.ac.id indonesia-panel@itb.ac.id