Embargoed until 15.00 on 26 January
Hyundai Motor wins Best SME Aftersales Programme at
Business Car Manager Awards

Business Car Manager awards Hyundai ‘Best SME Aftersales Programme’ for
third consecutive year
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Award recognises the outstanding levels of low-cost, high quality support that
Hyundai’s Fleet Aftersales Charter provides to SME customers
High Wycombe, 26 January 2016 – Hyundai Motor has been recognised as providing
the ‘Best SME Aftersales Programme’ in Business Car Manager’s annual awards.
The Business Motoring magazine identified Hyundai’s Fleet Aftersales Charter as a
key contributing factor in taking the brand’s after sales programme to the top for the
third year in succession.
Ralph Morton, Editorial Director at Business Car Manager, said: “There’s one
company that consistently provides real, rock solid support for SMEs on an
operational level – and that’s Hyundai with its Fleet Aftersales Charter. The aftersales
service back up for SME customers is spot on, helping to reduce running costs while
providing outstanding levels of service. This is the third successive year Hyundai has
won this title. No wonder. No one does it better.”
Hyundai’s Fleet Aftersales Charter, first introduced in 2014, ensures the highest level
of service for SME customers by focusing on four distinct areas – reducing cost of
ownership, ensuring ease of use, delivering a Hyundai experience and complete
transparency. To achieve these aims, Hyundai implemented a range of initiatives
such as fixed labour rates and discounts on parts, while also ensuring baseline
customer service requirements are met.
The programme has continually evolved to provide fleet customers with a dedicated
‘aftersales solutions’ service across the dealer network, helping customers with every
aspect of running their car as cost-effectively as possible. Highlights of the broader
programme include a five-year unlimited mileage warranty, roadside assistance and
vehicle health checks as standard, helping to keep costs low.
Martin Wilson, Fleet Director, Hyundai Motor UK said: “To have our Fleet Aftersales
Charter acknowledged as the best in the industry for a third time is testament to
Hyundai’s commitment to continual improvement and sustainable growth. Hyundai
recognises that every fleet customer is unique in their needs, but that every fleet
customer strives to achieve the greatest efficiency in their company fleet. This begins
from the very first contact, to aftersales and renewal. Hyundai Motor UK works very
closely with its dealer network to ensure we continue to deliver the best experience
for our small and medium sized business customers.”
-EndsAbout Hyundai Motor
Established in 1967, Hyundai Motor Company is committed to becoming a lifetime partner in
automobiles and beyond. The company, which leads the Hyundai Motor Group, an innovative
business structure capable of circulating resources from molten iron to finished cars, offers top-quality
best-sellers such as Elantra, Sonata and Genesis. Hyundai Motor has eight manufacturing bases and
seven design & technical centres worldwide and in 2015, sold 4.96 million vehicles globally. With
almost 100,000 employees worldwide, Hyundai Motor continues to enhance its product line-up with
localized models and strives to strengthen its leadership in clean technology, starting with the world’s
first mass-produced hydrogen-powered vehicle, ix35 Fuel Cell.
More information about Hyundai Motor and its products can be found at:http://worldwide.hyundai.com
or http://www.hyundaiglobalnews.com
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About Hyundai Motor UK
Hyundai has sold vehicles in the UK since 1982. In 2005, Hyundai opened its own UK subsidiary,
Hyundai Motor UK Ltd, based in High Wycombe. Since 2008, the company has risen from 21st to one
of the top 10 car manufacturers in the UK and last year sold a record 88,257 vehicles. Hyundai Motor
UK employs more than 3,000 people through its UK operations and dealer network.
Hyundai offers a full range of vehicles from the award-winning New Generation i10 city car through to
the capable Santa Fe SUV and iLoad LCV. All passenger cars come with Hyundai’s industry-leading 5
Year Unlimited Mileage Warranty package. Further information about Hyundai and its products is
available at www.hyundai.co.uk.
Follow us on Twitter @Hyundai_UK_PR
For media enquiries, please contact:
Natasha Waddington
Head of PR
01494 428646
07771 975692
natasha.waddington@hyundai-car.co.uk
Laura King
Senior Manager, Brand PR
01494 428685
07817 264224
laura.king@hyundai-car.co.uk
Sarah Saunders
PR Administrator (Press Fleet)
01494 428617
sarah.saunders@hyundai-car.co.uk
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