ADTRAN OPERATIONAL ENVIRONMENT Integrated Management ® Adtran, Inc. 2007 All rights reserved Operational Environment Benefits “Trust Level 1” RBOC Solution Industry Proven Solution Full FCAPS support Web accessible Supports streamlined services deployment via Applications based management (plug and play, EZ provisioning) Enables centralized management across the ADTRAN access network (profile, scheduling and network wide reporting) Facilitates automated software upgrades and disaster recovery Enables user friendly advanced testing and troubleshooting capabilities Lowers Management facilities cost Simplified OSS integration Fully redundant architecture Java platform with Flex GUI supports quick development ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 2 Current Deployments Deployments – – – – All US RBOCs Large Worldwide Incumbents Large US Independents Small to Mid-size Domestic and Worldwide Carriers – Solaris and Windows servers “Trust Level 1” RBOC Solution Quebec OSS Interface Interoperability – – – – – – Syndesis Net Provision Telcordia NCON Micromuse NetCool Spirent Sentry Metasolv M6 Other Customer Proprietary OSS ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 3 Architecture ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 4 Components Provides a Graphical User Interface for Provisioning and Monitoring Stores information for network-wide queries without affecting day-to-day operations Components – Applications Server Processing Center for all activities Available for Sun or Windows platforms – SNMP Southbound Agent Protocol Translator, SNMP to/from JAVA – TL1 Southbound Agent Protocol Translator, TL1 to/from JAVA – Database Internal Storage of management information Versant database – Reports Database NE data storage for running network wide reports MySQL database Oracle database interface available – Client Installed Client - JAVA RMI to Server X-windows to Solaris Server ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 5 Server Redundancy Auto Failover – Primary and Secondary servers automatically kept in sync – Hot-swap, automatic failover Geographically Dispersed – Primary and Secondary servers kept in sync using periodic bulk database transfer – Warm standby mode – Manual initiation of secondary server – Effective redundancy mechanism when bandwidth between servers is less than 100BT ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 6 Launch Console and MOM •All functions started from the Launch Console •Managed Object Manager provides a complete list of all managed objects •Organized geographically •Links to three panel GUI •Links to alarms ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 7 Fault Management Alarm Window View – Alarms displayed upon receipt – Color coded by severity for easy identification – Each alarm “linked” to three-panel configuration forms for quick access to provisioning, status, performance, and test information – Comma-delimited file API can be monitored by NetCool generic probes for realtime updates to OSS ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 8 Configuration Management Three-Panel Configuration Forms – Provides the user with accurate and up-to-date device information – Provisioning, Status, Performance, and Test functions available ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 9 Assurance – Reports Plus ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 10 Performance Management PM monitored on NE interfaces 15 minute and 24 hour intervals Reported via three panel GUI Bulk PM script ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 11 User Security User Names User Groups – Customizable to provide the appropriate functions to each group – Domain Level Security allows groups access to select network segments Password Requirements – Length, Special Characters, Aging, etc. Security Log – Includes all logins, logouts, and user initiated device actions ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 12 Device Views Physical View – Individual Chassis View – Provides real-time inventory and LED information Topology View – Logical Topology Level Displays of the Network – Automatically generates logical device associations – Network View with most severe alarm state indication ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 13 Simplified Service Activation Ethernet Delivery Minimize operational costs associated with Ethernet service rollouts – Pre-provisioning by Operations Centers in advance of NTE deployment – Enables streamlined, simple service activation EZ Series for “Plug and Play” Deployment of Ethernet services – EZ Bridge: Bonded group and EFM link creation – EZ Set-up: NTE pre-provisioning – EZ Ethernet: End to end layer 2 autoprovisioning ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 14 Auto Upgrade ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 15 SCA/Disaster Recovery SCA file is (30K) small binary compacted ASCII file System databases updated in real time All databases resynched in seconds NE database is the master for configuration data ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 16 Advanced Diagnostics – SELT/DELT Identifies types of interferers such as T1 repeaters, radio stations Actual rates and predicted rates Loop length measurements for prequalification and fault analysis Advanced detailed graphics for SNR, noise, bin loading HELP screen to guide technician/operator ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 17 Advanced Diagnostics Bad Splice Detect Constantly running Does not interrupt service Results available for each link at card level ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 18 Advanced Diagnostics – TSCAN TSCAN for EoC – Fault locator for opens and shorts – Operates on TC PAM technology - HDSLx and SHDSL – Dual-ended TSCAN through management system for EoC ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 19 Planned Release Schedule ® Adtran, Inc. 2007 All rights reserved Date ADTRAN Operational Environment Release TL1 Gateway Release April 9, 2010 B07 B07 June 30, 2010 B07SP1 B07SP1 4Q2010 B08 B08 1H2011 B09 B09 Proprietary and Confidential 20 ADTRAN Integrated Management Roadmap 2010 • EMS Support: • • – • • • B07 – details on separate page Foreign language/character support – Total Access 5000 SR5.x – NV800 and 8000 series – NV8044/M – OSP DSLAM SR2.2.3 & 3.x – TA1108VP – OPTI-6100 5.4 – Ethernet over Fiber ADTRAN Operational Environment – Integrated Web Interface – ServiceCheck - Integrated testing, diagnostics and prequalification (eTScan) – Topology based FCAPS support – Point and click provisioning • OPTI-6100 • GPON provisioning – nCommand MSP – Advanced Inventory – external DB integration Hardware Support • Linux/RedHat • Windows 2008 Server • Virtual Machine Streamlined OSS integration • TMF XML NB Interface • macro support 2011 ® Adtran, Inc. 2007 All rights reserved • EMS Support: • TA5K/NV SR 6.0 • OSP DSLAM ongoing • OPTI-6100 ongoing ADTRAN Operational Environment – End-user visibility to SLA and carrier Ethernet services performance data – Performance Monitoring • • – – – – – – Bulk Stats (DS3, VDSL) VQM/DQM RPR and ERPS Topologies Point and click provisioning • Total Access 5000 (BBDLC, EoX, CES/Mobile Backhaul) • TA11xx/12xx Capacity Management PM trending and predictor Contextual help Total Access 5000 integrated configurator Proprietary and Confidential 2012 • • • • Improved Network Management capabilities – Enhanced PM graphing and alarm correlation tools (zoom) – Fault analysis – correlation and topology – traffic and usage analysis, graph of trends, prediction of troubles and recommendations for network changes Network Planning Tool User customized GUI screens – Configuration/Provisioning – Fault Isolation and troubleshooting – Performance monitoring and trending ADTRAN Operational Environment – Point and click provisioning • Total Access 5000 (ongoing) • Next Generation Optical Systems 21 2010 Management Support (NE support) EMS Support: – B07 Total Access 5000 – SR5.1 – – – – – – – SIP FDL TSCAN for DS1/DS3 facilities SELT/DELT for A/VDSL2** VDSL2 INP and carrier masking GPON enhancements Bulk PM Enhancements Octal GigE NV – Double Tagging OSP DSLAM – SELT/DELT for A/VDSL2 – TA1248A OPTI-6100 – Increased GNE’s to 1500 – SR5.2T MX408E support – Foreign language/character support – Total Access 5000 SR5.x – NV800 and 8000 series NV8044/M – OSP DSLAM SR2.2.3 & 3.x TA1108VP – OPTI-6100 5.4 – Ethernet over Fiber ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 22 2010 Management Support ADTRAN Operational Environment – Integrated Web Interface – ServiceCheck - Integrated testing, diagnostics and prequalification (eTScan) – Topology based FCAPS support – Point and click provisioning OPTI-6100 GPON provisioning – nCommand MSP – Advanced Inventory – external DB integration Hardware Support – Linux/RedHat – Windows 2008 Server – Virtual Machine Streamlined OSS integration – TMF XML NB Interface – macro support ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 23 Planned 2011 Management Support EMS Support: – TA5K/NV SR 6.0 – OSP DSLAM ongoing – OPTI-6100 ongoing ADTRAN Operational Environment – End-user visibility to SLA and carrier Ethernet services performance data – Performance Monitoring Bulk Stats (DS3, VDSL) VQM/DQM – RPR and ERPS Topologies – Point and click provisioning Total Access 5000 (BBDLC, EoX, CES/Mobile Backhaul) TA11xx/12xx – – – – Capacity Management PM trending and predictor Contextual help Total Access 5000 integrated configurator ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 24 Planned 2012 Management Support Improved Network Management capabilities – Enhanced PM graphing and alarm correlation tools (zoom) – Fault analysis – correlation and topology – traffic and usage analysis, graph of trends, prediction of troubles and recommendations for network changes Network Planning Tool User customized GUI screens – Configuration/Provisioning – Fault Isolation and troubleshooting – Performance monitoring and trending ADTRAN Operational Environment – Point and click provisioning Total Access 5000 (cont.) Next Generation Optical Systems ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 25 EMS B06 Key Features Migration to My SQL – Ease of DB maintenance – Reduction of DB restoral time – Future migration to a diversity of hardware platforms Support for multiple traps destinations on NB SNMP interface Support for SFTP Total Access 5000 SR5.0 – VDSL2 – GPON (OLT/ONT) – Support for ADSL rate limiting (GUI and TL1) OSP DSLAM – TA1124P GigE Broadband DLC – TA1124V (Host and Client) OPTI-6100 SR 5.3 ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 26 EMS B07 Key Features ADTRAN Operational Environment – ServiceCheck ™ – OPTI Point and Click Provisioning Total Access 5000 – SR5.1 – – – – – – – SIP FDL TSCAN for DS1/DS3 facilities SELT/DELT for A/VDSL2** VDSL2 INP and carrier masking GPON enhancements Bulk PM Enhancements Octal GigE NV – Double Tagging OSP DSLAM – SELT/DELT for A/VDSL2 – TA1248A OPTI-6100 – Increased GNE’s to 1500 – SR5.2T MX408E support ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 27 ADTRAN Integrated Management Intelligent Service Activation Application awareness OSS integration via Robust Modular Gateway/Network Automation Interface (TL1/XML) Strong Decision Support Fault Response Advanced testing, troubleshooting and diagnostics Flexible Integrated Security Advanced PM, Traffic and Capacity Management Performance Monitoring/Trending Traffic Engineering/Network Tuning VQM/DQM Fully Integrated from Planning to Operations to Customer Service ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 28 ADTRAN Operational Environment •FCAPS •Testing and Diagnostics •Admin Reports •Network Automation ® Adtran, Inc. 2007 All rights reserved •Service aware provisioning and Alarms •Topological Interface •Point and Click Provisioning •Simplified advanced testing and troubleshooting •Capacity and Traffic Management •Trending •SLA enforcement Proprietary and Confidential •Services based Operational Solutions •Voice Quality Management •Data Quality Management •Third Party Tools 29 ADTRAN Operational Environment Extending beyond simple element management (FCAPS): –Service aware network management –Network wide diagnostics –Traffic and capacity metrics –Designed to provide simplified: Provisioning Troubleshooting Diagnostics Complete network topology views (including alarming and PM) Network wide ‘smart’ inventory. ADTRAN’s Advanced Operational Environment is accessed via a flex based WEB GUI, supporting user customizable interfaces and flexibility of access . ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 30 ADTRAN Operational Environment The features of the Advanced Operational Environment include: Alarm reporting (local and remote) – NE icon shading indicates highest existing alarm severity on topology view Plug and play service activation - Point and click provisioning – graphical/topology based provisioning Status – shelf/slot/card/port/service status from topology view Advanced testing and diagnostics: SHDSL (TSCAN) and A/VDSL (SELT/DELT) – simplified inputs and clear next steps for troubleshooting Smart Inventory – equipage, port states, part number and software versions Bandwidth utilization, trending and predictor for the complete set of TDM, Packet and WDM networking applications PM/VQM and trending information available from topology view Lower OPEX by improving efficiencies Reduce time for automated andoperational manual service activation Increase service revenues by decreasing downtimes due to faults ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 31 ADTRAN Operational Environment WebGUI* (thin client) Third Party Applications OSS Network Automation Interface •Support for northbound interfaces N-Command MSP •Integrated management of Enterprise products •VQM Third Party Applications •Integration of value added functions (ie: CPE TR-69 tools) *Powered by ExpertAssist® Network Automation Interface (NB GW) Service Aware Provisioning and Alarms N-Command MSP Management Engine Server Managed Network ® Adtran, Inc. 2007 All rights reserved Database Complex Proprietary and Confidential 32 AOE Launch Screen - prototype Single web interface enables access to all management functions ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 33 TroubleCheck Algorithm What’s wrong? Why did the customer call? 2 Physical Layer 3 Is the circuit up or down? If it is up, are there errors? Are they physical or packet layer? High level questions and data that form the basis for the TroubleCheck algorithm down 9 11 6 7 Ethernet OAM, CCM, link trace, and LB 14 Have any errors occurred in the last 15 minutes? Last 24 hours? Verify VLAN x-conns 15 Does the physical interface meet target rate, margin, and attn? If we stored DELT data previously, it can be used to compare with SELT Retrieve Ethernet stats Are there enough errors to worry about? 5 Run SELT test 12 13 4 10 Is the modem ‘off’? Is the port “in service”? Layer 2 1 Is there an IP address assigned to the MAC? 16 Check Systems Services • DHCP • DNS • IP Routing • NTP/SMTP • Other? Layer 3 Can we alter the provisioning to fix the service or mask the problem? TroubleCheck 8 Run DELT test ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 34 Advanced Trouble Shooting Simplified troubleshooting for S/HDSL and A/VDSL services ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 35 Service Aware Provisioning •OPTI-6100 ‘Point and Click’ Provisioning •Tree and Topology views •Service creation from Topology view •Active and alternate routing displayed ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 36 Future Functions Web-based Managed Object Manager Tree and Topology view with alarm indication Service Aware Provisioning and Alarms Service provisioning via point and click functions in tree and topology views Service pre-provisioning and simplified service activation Supports reduction in operator interaction and errors Network wide Inventory Reports at a single glance, including service states Performance/Traffic/Capacity Monitoring Historical trending at layer 1 and layer 2 ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 37 ADTRAN Operational Environment Enables lower OPEX by improving operational efficiencies: Reduce time to new services revenue Reduce time for automated and manual service activation Increase service revenues by decreasing downtimes due to faults ® Adtran, Inc. 2007 All rights reserved Proprietary and Confidential 38 ® Adtran, Inc. 2009 All rights reserved