Hotel Management System
With Online Environment For
Hotel Riviera
FHA.SHIBLY
SEU/IS/03/MG/031
Outline
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Background of The Company
Introduction to Hotel Management System
Technology Used in the HMS
System Analysis and My Approach to the
System
Design
Implementation
Testing and Evaluation
Future of the OHMS
Background of the hotel Riviera
• The Riviera resort is a Tourist Resort. It is
located in the charming fishing town of
Batticaloa, in the eastern coastal district of
Sri Lanka. This resort was established in
2000.
• This resort has 38 rooms with all the
Facilities.
• There are double single and family rooms
with attached bathrooms. There are in
door and out door games facilities with
swimming pool. Air-conditioned rooms too
are available.
Introduction of current system
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Guest registration
Room reservation
Food order
payment calculation
Problems identified
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It takes more time to reserve the room. So
performance of the current system is slow.
Now the current system is running
manually. So they are facing the following
problems.
Difficult to handle data accurately and
security because of the data lost, viewing
by unauthorized people, can’t collect the
data at the time.
• Day to day current system is very costly
• So security wise is not guarantee to all information
and data’s.
• If customer wants search their details it very difficult
• Processing delay
• Not easy to handle room details
• Storage problems
• Unable to analyze past data
• (Update, Search, Delete, Edit), these types of
methods are not accessible and not carry with the
manual method
Introduction to Online Hotel
Management System (OHMS)
• To resolve the current problems the Hotel
decided to do in Fashionable way so that
they no their situation. So Hotel agreed to
do in computerized method to resolve the
reservations problems. The Hotel believes
that advantages
of doing in
a
computerized system.
• The system will help the Hotel Riviera to
operate efficiently by eliminating all the
time consuming procedures and provide a
better service to their customers as well as
for the employees in the company.
• Two Main Parts
– Web Based Reservation System (Customer’s
Perspective)
– Hotel Reservation System (Administration
Perspective)
Features of the New System
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Handling Customer Details
Reservations
Cancellations
Handling Rooms Details
Making Payments
Features like Update, Searching, Deleting, Editing
Record etc...
• Generating different kinds of report.
• Customers can view videos of hotel rooms with audio
explanations.
• Customers Make reservations, enquiries and
cancellations via online.
Waterfall Development-based
Methodology
Method of Analysis
• E-R Diagrams
• Relations/Tables
• Data Flow Diagram
– Context Diagram (0 Level DFD)
– Level 1 DFD
– Level 1 DFD
• Flow Charts
Data Flow Diagram (DFD)
• Data Flow diagrams are a network
representation of a system.
• Four entities that must be represented are:
– Data flows: movement of data in the system
– Data stores: data repositories for data that is not
moving
– Processes: transforms of incoming data flows to out
going data flows
– External entities: sources or destinations outside the
specified system boundary
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Mapping ER Diagram for Reservation System
M
Room
M
Customer
Room: room_ID, room_No, room_Date, reservation_Date
Roomcustomer: room_ID, cust_ID
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email
Payment
M
1
Customer
Payment: Pay_ID, amount, date, cust_ID
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email
M
Banquet
M
Customer
Banquet: banq_ID, date_reserved, time_start, time_end, time_served, function
BanquetCustomer: banq_ID, cust_ID
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email
Pool
1
M
Customer
Pool: pool_No, description, price
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email, pool_No
Restaurant
1
M
Customer
Restaurant: rest_ID, food_ID, description, price, total_Amount
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email, rest_ID
Booking
M
1
Customer
Booking: booking_ID, date, cust_ID
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email
Bar
1
M
Customer
Bar: bar_ID, Liquor_No, description, quantity, selling_Price, expiry_date
Customer: cust_ID, cust_name, cust_address, cust_tpno, cust_email, bar_ID
Flow Charts
Start
Log In
To the System
Startup Screen
Main Screen
Data
Process
Guest update
T
Guest update
Procedure
F
Make room
reservation
T
Room Reservation
Procedure
F
T
Room selection
F
Room selction
Procedure
F
Room reservataion
T
Reservation
F
Food order
Procedure
Food order
T
F
Bar order
T
Bar order
Procedure
F
Report
Selection
F
Log Off
From the System
Stop
T
Report
Procedure
Technology Used in the SOSM System
• The technologies that should be taken into
consideration when implementing the
system are as follows:– Re-usability
– Efficiency and performance
Tools to be used in developing the system
• Graphic Editor Software
• Adobe Photoshop will be used as a graphic
editor. Since it is not complex to work and it
has more sophisticated features.
• Web Development Tool
• Macromedia Dreamweaver version 8 will be
used for web development tool.
Development Language Requirements
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Familiarity
Web Support
Rapid Development
Execution Speed and Efficiency
• Database Software
SQL Server 2000 and MS Access were
selected as the database software for this
project out of the available software in the
market.
• Operating System
– Windows is selected as the operating system
software since it works well or run well PHP
and VB.
• Programming Language
– PHP – Hypertext Pre-processor:-PHP is a
server-side scripting language. Although
it was originally designed to run under
Linux using the Apache Web server.
– VB (Visual Basic) language for
Administrators perspective reservation
system.
•
Apache as the Web Server
The Apache Web Server, maintain by the
Apache Software foundation, is currently the
most popular Web server because its
stability, efficiency, portability, security and
small size and mainly it is Open Source.
Design
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Software Architecture,
Input and Output Design,
Interface Design and
Security Design
VB Designs
Menu and screen Form designs.
Login
User name
Pass word
Ok
Cancel
Create a login by administrator for
administrator and user
Admin
user
Date
Time
User name
Add
Save
Main
Exit
Pass word
Update
Delete
Guest
New
Old
Guest Id
Last name
First name
Mid init
Address
Age
Tel no
Sex
Nationality
Company
Ok
Show all
Cancel
Banquet reservation form
Banquet reservation
Date reserved
Location
Client
Fax
Address
Engineering
Contact no
Meal type
Time start
Time end
Time served
Description
Function
Price
Setup
Backdrop
Quantity
Amount
Time end
Cancel
Save
This form shows Room reservation
Room reservation
Room no
Room type
Room rate
Reservation no
Guest id
Room no
Reservation date
Checkout date
Back
Show all
Save
Room and banquet confirmation
form design
Room and banquet confirmation
Room
Banquet
Reservation no
view
confirmation date
Guest ID
Room no
view expire
reservation
Reservation
date
view confirmed
Date
reserved
Show all
Length
of stay
close
Status
Web based Design
Web page designs
• Main web page description
Header of web page
Page
Links
Welcome part
Description on particular links.
Client
Access
Footer
Links
•
LINKS
Manager’s link
Introduction
Rooms Video Clips
Online Room reservation
Banquet reservation
Our Services
Foods and Beverages
Feedbacks
Pool
About Srilanka
Further Information's
Implementation
Implementation Plan
This plan describes how the developed
system will be deployed. It contains an
overview of the system,
• The system to be implemented is an Online
Hotel Management for Hotel Reveira.
• It is a web-base and a Visual Basic developed to
run on a PHP/MySQL/Apache server and in
Visual Basic.
• This is developed to assist the company in
providing a better reservation service to their
manages,and to the Customers also.
Major task required for the implementation of the system
• Providing overall planning and coordination for the implementation.
• Providing appropriate training for
personnel
• Ensuring that the user manual is available
for the implementation effort
• Ensuring that all prerequisites are met.
• Performing data conversion before loading
the data into the developed system.
Description of the implementation
• Firstly, the web server software (Apache)
and database software (Mysql) are
checked if they are present, if unavailable,
they are installed.
• PHP and VB software is deployed
• The System developed is then
implemented.
• Also instead of using above first three
steps you can use the Xampp, which is
consider a open source package that
comes with the Apache server mysql
database as a configured one.
• Import a Database backup.
• The system implemented is tested in the
client PC’s.
Implementation of Database
• The database tables were successfully
created using My SQL and MS Access.
• All the tables mentioned were designed
and implemented appropriately with the
appropriate fields and their data types.
Testing and Evaluation
• Component Testing
The program deals with database and some
ActiveX controls and references some
runtime libraries therefore it was essential to
test if they are properly referenced or not.
• installed Visual Basic 6.0 and Crystal
Reports on the target test machine and run
the system. All of them were successfully
running without any problems
Integration Testing
• This test was mainly carried out to see the
links between a forms and reports in the
system. There are a number of different
forms and reports linked together. So it
was necessary to check the operability of
the links found on the multiple document
interface (MDI) form.
• This testing mainly focused to check
whether links between the forms and
reports in the system work correctly. There
are two kinds of test within this testing
process.
– Test links from the MDI form to other forms:
when the user clicks on the menu, it will call
respective form.
– For example: when the user clicks on
“Guest” menu, it will open Guest window.
Future
• Mobile Reservations
• Virtual Reality
• Adding ERP and BPR