Comfort II
Product Training
Revised February 2009
Objectives
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Learn Comfort, benefits/features
Learn to design Comfort system to
suit customers requirements
Learn how to install, connect
Comfort and peripherals
Learn how to program, test and
commission Comfort
Equipment

Training Rig with;
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Comfort CP9000 Controller
KP04 LCD keypad
DP03 Door Station+ Ringer
UCM05
LEM01-M2
SEM01 Slave Expansion Module
RC01
Optional (Trainer Kit)
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SCS
UCM/GSM
UCM/Cbus
CWM
Handouts
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Comfort Resources (Transfer via USB
Drive)
Cytech Movie 2008 on DVD
Agenda
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Part I - Product Training
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Part II Technical Training
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Comfort Demo Movie
Introduction to Cytech
Product Introduction and Demo
Key Features
Configuration and Modules
Connections and Layout
Programming
Hands-on Programming Exercise
Testing and Commissioning
Questions
About Cytech
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Established in 1995
Comfort I without keypad produced in 1996,
telephone operated system
Keypad KP01 in 1999
Sold in more than 20 countries
Cytech supplies through distributors and system
integrators, does not install or sell to end users.
Cytech Europe – UK Master distributor
Staff of 10 (2008) – mainly in R&D and support.
Manufacturing is subcontracted to contract
manufacturers
Introduction
What is Comfort?
An Intelligent Home System
with;
 Intruder Alarm System
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Digital answering machine
Home automation system
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burglary and fire
Controls lighting, HVAC and
other home appliances
Telephone Voice Menu
Intercom – Door Station and
Keypads
Reminder messages
Time Programs/ Scheduling
Comfort Demonstration
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Demonstration of Comfort using Training
Rig (with GSM),
Security – arming, disarming, alarm
dialout to phone/GSM
Home control Lighting and air conditioner
Door station intercom with keypad
RC01 remote control operation
SCS06 operation
SMS Control
Key Features
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Security System
Home Automation
Voicemail
Intercom
Time Programs
Integration
Logic Engine
NOT a plug and play system – requires
integration
Security System
EN50131/PD6662 compliant (self declaration)
Not necessary unless police response is required
Security Modes

5 Modes
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Security Off

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Protects certain allocated zones when occupants are
asleep
Day
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Occupants are away
Night

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System disarmed, 24hrs zones still active
Away

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Security Off, Away, Night, Day, Vacation.
Doors/windows protected by PIRs are inactive
Vacation

Same as Away but appliances can be switched on/off in
a semi-random manner to create the impression of
occupancy
Security Zones
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Up to 64 Zones of
Security
Each zone is assigned
a Zone Type to
describe its
properties, words to
announce, and
Response
Security Types >Zone Types

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31 Preconfigured Zone
Types can be assigned
to each zone
Eg Door/Window, Entry
Door, Fire, Panic
Determines behaviour in
each mode, Alarm type
Alarm Types

31 programmable alarm
types
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Intruder, fire, smoke,
gas, etc
Dial-out to combination
of 8 phones
20 siren types
Dedicated strobe
output
Alarm response to
trigger lights or
announce message
Comfort Dialer

Dials to 8 phone numbers
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Alarm message

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Combination of Voice phones,
pager, CMS, SMS (with
UCM/GSM)
Support 2 CMS numbers,
standard formats
Each Alarm type can dial to
any combination of 8 numbers
Voice message announces
recorded alarm message and
alarm type.
Allows access to Comfort

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Listen to Alarm History or to
disarm
Listen to sounds at home
through keypads
Security/Automation Linkage

Programmable Alarm
Response
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Eg Turn on all Lights on
Intruder Alarm
Lighting up fire exit route
and switching off airconditioners during fire
alarm
Lighting up areas in house
when intruder alarm
triggered in away mode to
scare intruders
Security/Automation Linkage
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Each Zone has On and
Off Response
Arming to Away, Night,
Day has Response
Responses can have
conditions, eg based on
Time, If/Then, zone
state, alarm state etc
Security/Automation Linkage

Other possibilities:
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Switching on the lights
near the main door
when opening the door
at night
Switching off of lights
and appliances upon
arming to away mode
Triggering prerecorded messages
upon activation of
perimeter motion
detectors
User Codes

16 user codes
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Programmable authorisation for each
user
Sign-in tamper
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Answer machine mailboxes for first 8
6 incorrect entries cause Sign-in Tamper
Duress alarm

When forced to disarm by intruder. User
code +/- 2. Need two entries to confirm
duress to avoid unintentional activation
Engineer Menu

Engineer Sign In Option
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Default code 6789 to enter Engineer
Menu
F0 on keypad must be enabled by
user to allow engineer code access
Allows programming via keypad or
remote by telephone
Disabled after midnight to prevent
unauthorized login
User may also disable it upon
completion of programming
Security Safeguards
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Duress Code
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Sign In Tamper
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Provides impression system is
disarmed if forced to disarm
Maximum of 6 unsuccessful attempts
Engineer Access Restriction
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F0 required on Keypad to allow
Engineer Programming
Cancels authorization when system is
armed or after midnight each day
Industrial Monitoring
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Monitoring of Facilities (eg water,
power, temperature, Equipment
failure)
Call or SMS to maintenance when
alarm triggered – alarms can call to
any combinations of numbers
“English Industrial” wordlist
available
Home Automation
Home Control Menu

Voice prompts on phone or
keypad
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Human Voice announcement,
many languages available
No need to memorise activation
codes
Announces status in menu
Home Control Menu

Programmable
into control
groups (max 6)

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Press 0 for Lights,
1 for Heating, 2
for Home
Entertainment
Status feedback
possible
Home Control Menu

Quick Reference
Card supplied with
all Comfort
systems
Lighting Control
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Control On/Off (not dimming) using TWS
modules (lighting relay and current
sensor)
Able to control X10 and PLCBus Modules
No specific Dimming module available.
Comfort is not a lighting system
For dimming, use external lighting system
eg EIB, C-Bus, Ulti, Dynalite, Lutron, X10,
Zwave. Comfort does not tie installers or
users to a specific lighting system
Comfort is sold by Schneider (some
countries) as Minder Pro
X10 Power Line Carrier
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X10 two-way capability is builtin
Requires two-way X10 interface
module (XM10E or equivalent)
Able to send and receive X10
commands to any X10 Address
X10 commands limited by
responses
Received X10 codes can be
used to trigger responses
Preset dim function supported
PLC Bus alternative to X10
Clipsal C-Bus Lighting
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Requires UCM/C-Bus
Able to use C-Touch to
simulate Comfort
keypad
Monitoring of zones,
Comfort outputs
Control of C-Bus
devices
ULTI RF switches can
be controlled by
UCM/ULTI
KNX/European Installation Bus
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Requires UCM/EIB
Able to control
Comfort outputs
via EIB switches
Control EIB/KNX
devices
Dynalite
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Requires
UCM/485 with
RS485 interface
Control of
Dynalite lights,
scenes (one
way, no status)
New Isolated
RS485 interface
available soon
Ulti RF Switches
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UCM/Ulti with antenna is required to
control Ulti RF switches
1 –way only, no status feedback
ZWave RF System

Eg from Merten and ACT
E-Home HDL Bus
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RS485-bus based Dimmers,
Switches, relays
Other Lighting Options
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Rako (RF Lighting)
Lutron
Others being developed
Time Programs
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32 Time programs (Ultra System)
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Activation on combination of days of week/holidays
and a programmed time of day
User has option to enable/disable the time program
Trigger responses
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Lighting control to switch off all lights, heaters, Aircons
Arm or Disarm Security
Open or close curtains
Responses/Scenes/Events
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Comfort Ultra has 1024 Responses
or programs that can be used for
Scene Control, Time Programs,
Zone Responses, Alarm Responses,
Cbus/KNX responses, Scene Control
Switch Responses etc
Events -> Responses is the key to
Comfort’s power
Sunrise/Sunset Responses
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Sunrise and Sunset
Times defined by
City or Longitude/
Latitude
Automatic Daylight
saving time change
Sunrise and Sunset
Responses
Night Flag at night
can be tested by
Responses
Reminders
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16 reminders (Ultra II)
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scheduled to play at selected time
Combination of day of weeks and holidays
Enabled/disabled by users
Reminder Message is recorded by User
Reminders can also be played on door stations
or keypads as warning messages triggered by
events eg Motion Detector
Voicemail
Digital Storage
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Comfort answers calls after
programmed number of rings
User Greeting message is recorded
to enable voicemail
Flash memory
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Up to 10+ minutes of messages can
be stored
Messages stored in non-volatile
memory, maintained even during
power failure
Mailboxes
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8 personal user mailboxes
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Name can be recorded
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Users 9-16 do not have mailboxes
Callers can leave messages in the selected
mailbox
Instead of individual mailboxes, common
mailbox can be set up
Messages can be by callers or from other
users
Can also forward to user’s mobile phone.
Intercom
Keypad
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
Able to
intercom to any
other keypads
or doorstation
Keypads can be
Baby Monitors
KP04-SS
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Stainless Steel
Faceplate by
B&S
Door Station
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Pressing Doorbell rings
phones (RGR04 required)
Talk to visitor at door
station using the internal
phones
Dials to user in away
mode allowing user to
talk to the visitor
User able to control a
gate or door to let visitor
in
DS01
DS02
Configuration/
Modules
Control Panel CP9000
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8 inputs and 8 outputs
Programmable zones
(31 Zone types)
Outputs can be used
to send pulse, IR
signals, set On/Off
All I/O protected
against voltage surges
and overcurrent
(resettable fuses)
Battery charger for
12V/7AH – monitors
battery voltage
I/O Expansion
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Local Expansion – attached to
Comfort or Slaves
Slave Expansion – Connected on
Comfort RS485 bus
Remote Input/Output (RIO) –
connected on Comfort RS485 bus
Local Expansion Module (LEM)
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LEM01: 8 inputs
and 8 outputs
LEM02: 8 inputs
only
LEM03: 16 inputs,
0 Outputs. Not to
be used if SEMs
are installed.
1 LEM connected
to Main Comfort
or SEM
Slave Expansion Module (SEM)
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Allows expansion for more than 16 I/O
8 inputs and 8 outputs
1 LEM01/02 can be connected to give 8 I/O. Maximum 16
Inputs and Outputs per SEM/LEM
Has power supply/battery charger to distribute current load
in the system
Monitors its own battery
Slave Expansion Modules
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Maximum of 3 SEMs for 1 Main Panel,
hence max 64 Inputs and Outputs per
system for Comfort and SEMs)
SEM01-M2: Requires Transformer and
standby battery. Able to supply 1A to
devices
SEM02-M2: No built-in power supply and
battery charger (1/2 Comfort PCB). 12V
DC Supply from Comfort Controller, if
within 1 A limit of Comfort
Remote Input/Output (RIO01)
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8 digital inputs, 8 opencollector outputs per RIOI
IR receiver (IRR01) or IR
dome (IRD01) can be
connected to inputs to
receive Comfort IR codes,
unlike other Comfort inputs
Input not programmable as
alarm zones.
Max 15 RIO per Ultra II
system giving 120 nonalarm inputs and opencollector outputs
Outputs
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Comfort main board has 8 outputs
SEM01 Slave Expansion Module has 8 Outputs
LEM01-M2 has 8 outputs
OP1 plug in board supplies 8 outputs on Comfort,
Slave and LEM01-M2.
OP01 can be unplugged and replaced if damaged
without affecting the security system
RIO supplies 8 outputs, up to 15 RIOs in Ultra (120
outputs)
Up to 184 Outputs can
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Send learned IR for air-conditioners and AV equipment
Pulsed
Switch On/Off
Outputs are open-collector with 12V common
Relays RLY02/RLY01 can be connected to provide
dry contacts
IR can be learned using UCM05 and saved in
Comfigurator IR Library
Keypads / Touchscreens
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KP03 without LCD
KP04 with LCD
KT01 touchscreen keypad
Keypads
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16 programmable
keys with backlight
LEDs for status
Acts as intercom
Baby monitor feature
Up to 8 keypads in the
system NOT including
KT01, all with IR
Receivers
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KP03: no LCD
KP04: LCD
KeyTouch Touchscreen Keypad (KT01)
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Monochrome LCD
touchscreen Keypad
Speaker and
microphone built in
IR Receiver built-in
Keypad Emulation
Page
KT01 has a UCM ID,
not keypad ID
Remote Control (RC01)

Sends IR codes to
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IRR IR receiver (with RIO)
IRD Dome (with RIO)
SCS04/IR
KT01/KP03/KP04
16 Scene buttons
Room buttons to control
lights/appliances in rooms
Keypad simulation (to KP
only)
Panic keys
Idea – free gift to
customers
Remote Controls
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
Any Learning
Remote Control
can be used
with Comfort
Send 128
Comfort IR
codes to trigger
Responses
Harmony
Pronto
Door Station (DP03)

Up to 3 supported

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
Requires ringer
module RGR04 to
ring internal phones
Speaker/microphone
in-built
Dial to mobile phone
in Away mode, Ring
internal
phones/keypads in
Off/night mode
DS01 Door Station
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Aluminium Door Station
Option no camera,
monochrome camera,
colour camera
Requires DM02 Door
station Module and
RGR04 to ring phones
DS02 Door Station

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Stainless Steel
Anti-Vandal
Options – B&W,
Colour camera
Requires DM02 Door
station Module and
RGR04 to ring
phones
DP03X Door Station



Door station with Mic
and speaker only, no
Communications bus
Connects to DM02
inside house
Less susceptible to
damage to Comfort in
lighting prone areas
Door Station Interface Module (DM02)

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Interface to link to
other door entry
systems (e.g. Fermax,
DS01)
Works like a normal
door station
Able to

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
Ring local phones
(need RGR04)
Dial to Mobile phones
Provide 2 relays
contacts for opening
gate or door
Ringer Module (RGR04)
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
Creates ring tone for
phones when doorbell is
pressed, or for Reminder
messages
Require 1 RGR04 for
each Comfort for up to 3
Door Stations
RGR04 is mounted and
plugged on to Main
Board
Door Station Connections

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DP03X
DM02
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DS01

DM02
Symbolic connections

RGR

RGR04
DP03
Scene Control Switch (SCS)
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
Designer switch from
Gira (Germany)
SCS04, SCS06, SCS08
depending on the
number of switches
Built-in Temperature
sensor
New Esprit frames in
Glass, Aluminium,
Brass, Chrome, Wood,
Terracota
SCS Esprit Frames
UCM Interfaces
•UCMs are for Interface to external or 3rd Party systems
•Up to 8 UCMs in a system, including KT01 which are
considered UCMs
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UCM05
UCM/Ethernet
UCM/Audio
CWM02
UCM/CBUS
UCM/ZWave
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UCM/EIB
UCM/Ulti
UCM/Smartfit
UCM/GSM
UCM/485 Dynalite
KT01
UCM/HDL
UCM05
Universal Communications Module
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RS232 Interface
Allows upload/download from
PC to Comfort and vice versa
Communicates with other
products with Rs232
Interfaces. Serial Protocol is
available for 3rd party
development
Enables copying of
configuration files
IR Learning Tool
Allows firmware upgrade for
Comfort, Slave, other UCMs
UCM/Audio
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Speaker and
microphone jacks
connect to PC and
speaker
AUD01 can be
plugged on UCM05 to
become UCM/Audio
Can also plug on
Eth01 Ethernet
module
Allows WizComfort to
simulate a Comfort
keypad on the PC
UCM/Ethernet



Allows Comfigurator
to upload and
download via LAN
Can be used to
interface between
Comfort and PC
ETH01 can be
plugged on a
UCM05 to become
UCM/Ethernet
UCM/USB


New UCM with USB interface
Supported by Comfigurator 3
UCM/CBus


Allows
communication
between Comfort
and C-Bus
Comfort able to
control C-Bus
devices and C-Bus
switches able to
control Comfort
C-Bus Schematic
UCM/EIB



Interfaces
between
Comfort and EIB
Allows Comfort
to control EIB
devices
EIB switches
can activate
Comfort
responses
KNX/EIB Schematic
UCM/GSM
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Backup dialer in case
of telephone line cut.
Provides dial in via
GSM
Sends SMS when
Alarm is activated
SMS to control
Comfort
Requires SIM card
New Low cost
UCM/GSM2 (£185
retail)
CWM02



New Webserver
module
Allows users to
view current
status and control
devices via the
internet or a local
network using a
browser
Retail <£500
UCM/ULTI

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
UCM/Ulti RF Interface sends
scene commands to Ulti
Switches
Scene commands are learned
into Ulti switches
433 Mhz and 315 Mhz available
FPR01 Fingerprint Reader

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
Fingerprint Reader
recognises stored
fingerprints of 16 users
Each user can submit
several fingerprints for
easier recognition
Comfort activates
Responses based on
recognised user
Tamper alarm if UCM/FPR01
loses communications
Can be used to arm and
disarm
Not rated for outdoors
UCM/Smartfit (UK Only)


Provides an
interface between
Smartfit and
Comfort
Allows Comfort to
fix setpoints,
query temperature
of Smartfit
New Interfaces

UCM/Z-wave

for Z-Wave Wireless Mesh network
Merten Connect Radio System
 ACT HomePro Radio system

New Interfaces

UCM/HDL

Interface to e-Home HDL Bus
Comfort Network
Architecture
Comfort Wiring



CAT 5 cables can be run to all RS485
modules
Security wires 4 or 6 core can be used for
alarm wiring from sensors to Zone inputs
(multistranded untwisted 7 x 0.2 mm).
Allow spare cables for each alarm point to
cater for future wire degradation
Keypads and Door stations should have
CAT 5 wires (preferrably shielded) run
individually back to Comfort
Infrared Transmitter Module
(IRM01/IRW01)

IRM01





Resettable fuse onboard for
protection
Distance up to 8 meters
Allows beaming of IR signals
to devices
May be housed near the
appliance itself or in blank
switch plate
IR01W for use at short range,
mounted within Aircon FCU
Current Sensor Module (CSM03)



Provides feedback
to Comfort Input
whether appliance
is on/off.
2 parts CSM03-CT
and CSM03-PCB
CSM03-PCB
mounted
separately from
CSM03-CT
Control of Airconditioners by IR



IR01W to transmit IR signals
connected to Comfort Output
CSM03-CT around the FCU supply
wire to monitor On/Off AC current.
Connected to CSM03 at Comfort
Input
1 Input and 1 output required for
each FCU. CAT 5 cable for each.
Require Twisted pairs to prevent
interference
Control of Airconditioners by IR
Infrared Receiver (IRR01)


IRR01 allows IR
signals to be
received which
activates IR
Received
Responses
Must be connected
to a RIO input
Infrared Dome (IRD01)




8 IR LEDs for
transmitting IR 360
degrees
Allows beaming of IR
signals to devices
1 IR receiver for
receiving Comfort IR
codes to activate
responses
IR Receiver must be
connected to the input
of a RIO
Reed Relay Module






RLY02/8 Provides 8 N/O
relays/dry contacts.
RLY02 has 4 relays
RLY01 has 4 relays with
changeover contacts
(NO/NC)
NOT Meant for switching
mains
Connected to any
Comfort output
RLY02 has LEDs to
indicate output status
Suitable for control of
Garage doors, autogates, electric locks,
curtains
Two Way Switching of Lights



TWS01/02 enables
two way control of
lights
Control both by
Comfort and
mechanical switch
Able to control lights
using (two-way) wall
switch even when
Comfort is not
functioning
Lighting Control Switch (TWS01/02)





Relay and current sensor
located together.
Designed for controlling
light switches. Two Way
Lighting switch must be
used
Allows lighting control
even if Comfort is down.
TWS01 allows for control
of 1 set of light, while
TWS02 allows for 2.
1 Input and 1 output
required for each
lighting switch
TWS Connection Diagram
Software
Comfigurator Programming Software


Requires a
UCM05,
UCM/Ethernet or
UCM/USB
Used to program
Comfort
Infrared Learner


UCM05 required
Bundled with
Comfigurator
programming
software.
Voice Customisation Software

VoiceProc Software allows creation of vocabulary in a
new language or Customisation of vocabulary sets
VoicePlay

VoicePlay is a complementary tool to VoiceProc to
allow sentences created by VoiceProc to be played
back in compressed or uncompressed format
WizComfort





Requires UCM05 or
UCM/Ethernet
Computer user
interface
Simulates keypad
control. UCM/Audio
allows voice to be
heard and messages
to be recorded
Reads Comfigurator
file for self
configuration
Activate Control Menu
responses
Superna with Comfort Plug-in
www.supernasystems.com
Approvals
Approvals/ Test Reports


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




ETSI EN 301 489-1 &7:2002 – for Europe safety
ETSI TS103 021-1,2,3 (2003) – Europe Telephony
EN/IEC60950-1 Safety of Information Technology
Equipment
AS/NZ CISPR22:2002 – for Australia/NZ EMC
AS/ACIF 2002 - Australia Telephony
IDA TS PSTN 1(Singapore) – Singapore Telephony
SIRIM (Malaysia) – Malaysia Telephony
TIA-968-A, FCC 47 CFR Part 68 – US Telephony
FCC Part 15C:2004 (Class B) – US EMC
Summing Up




Products like lighting switches using RF, IR,
powerline and various bus systems – not
competitors! Comforts role is to integrate the
various systems in a home or office unit into an
intelligent system.
Security system is the basic component of an
intelligent home. Security sensors are important
even if the alarm is not required in the home.
Comfort is not a one-stop or “Plug and Play”
product. It requires design and system integration
with the necessary modules and external
components to fit the customers requirements.
Skilled system integrators are needed.
Key advantage is the ability to program scenarios
to suit individual requirement
End of Product Training



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This concludes the Product Training
section.
Technical Training will cover
Programming.
Testing and Commissioning
Further Reading


Comfort Wiring Diagram
How to Configure a Comfort System