Curriculum vitae - Nuovo High Performance Business Solutions LLC

Cell: 915.525.0257 | Email: [email protected]
Active individual with many outstanding qualities and skills, including :
Over 20 years of administrative experience in military and civilian office environments.
Over 5 years of human resources experience.
Strong customer service skills. Solid verbal and writing skills. Extremely detail oriented and highly
Experienced leading and managing others. Experience d providing guidance for personal and professional
Experienced proofreading with attention to detail, preparing spreadsheets, graphic slides, and
presentations for meetings.
Experienced using different statistical programs to determine qualitative and quantitative research
Experienced working on a large-scale research projects. Created a new team-building program for an
organization to improve communication between management and staff.
Experienced working with groups.
Experienced and confident public speaker.
University of Phoenix, Phoenix, AZ,
Doctorate of Philosophy in Industrial/Organizational (I/O) Psychology September 2009 – present
Dissertation Proposal: “How do employees accept a change process while maintaining motivation, reducing stress, and
perceiving organizational justice?”
University of Phoenix, Phoenix, AZ
Master of Science Degree, Industrial/Organizational (I/O) Psychology 2011
Master’s Project: “Request for Proposals - Consultation and/or Counseling Services for the Staff of the Town of Apple
Valley.” Created a new Team Building program to improve communication between management and staff.
University of Phoenix, Phoenix, AZ
Master of Arts Degree, Business Administration/Human Resources Management 2009
Areas of Concentration: Transformational Leadership, Managerial Decision Making, Organizational Behavior,
Employment Law, Management: Theory, Practice and Application, Research And Evaluation I and II.
University of Phoenix, Phoenix, AZ
Bachelor of Science Degree, Business Management
Army Community Service
Local Briefer Training Course – 2013
Department of the Army
Civilian Leader Basic (Residency course) – 2011
Department of the Army
Primary Leadership Development Course – 1999
Challenges of Mastery: Poverty Focused Solutions in Academic and Technological Environments
Co-Authored Paper Presented At the Arizona Educational Research Organization (Aero) 25th Annual Conference
Texas Department of Transportation
Human Resources Specialist II: May 2014 – Present
 Create and post job announcements for management. Create candidate list for management to review. Complete
necessary pre-employment verifications.
 Conduct New Employee Orientation briefings. Explain benefits program and assists new employees with completing
 Coordinate and organized annual employee training requirements.
 Assist in administering a statewide-automated Human Resources Information Management System. Update employee
pay and performance evaluations in human resources related databases.
 Provide information, answers questions and advises employees, supervisors, managers, districts, division and offices
on human resources policies and procedures.
Desert Mountain Civilian Personnel Advisory Center
Human Resources Specialist: September 2012 – July 2013
 Created and conducted monthly New Employee Orientation briefings. Explained benefits program and other
information for new employees to understand Federal service employment.
 Coordinated and organized annual employee training requirements.
 Provided information for employees to help select proper training and development for career advancement.
 Created job assessments using automated software and posted job announcements to job website. Used different HR
systems to ensure proper tracking of assessments, announcements, and communication with management.
 Conducted background investigations to determine eligibility and information integrity.
 Used analytical research methods to identify, evaluate, and recommend appropriate HR solutions to management.
Directorate of Human Resources
Human Resources Assistant: August 2008 – September 2012
 Created and conducted weekly informational briefings for a military audience. Explained entitlements and
requirements for moving to a new duty location.
 Contributed to the creation of an online briefing tool helping reduce workload by 75 percent.
 Created an office-wide Excel spreadsheet used to track workloads and meet deadlines.
 Developed three training manuals explaining steps to complete work-related tasks. The training manuals assisted in
new employee training.
 Used expert knowledge required to identify formatting, spelling, grammar, and punctuation errors while verifying
accuracy of data through a variety of computer programs, i.e. word processing, database, spreadsheets, presentations,
and other HR systems.
 Researched appropriate State, Federal, and Army regulations to make sure requirements for obtaining passports, visas,
and traveling overseas were met.
US Army
Administrative Supervisor/Specialist: September 1993 – May 2005
 Managed a postal distribution center and accountable for equipment and funds. Supervised 10 individuals and
provided cross-training to make sure postal operations ran smoothly.
 Conducted training and counseling sessions to improve personal and professional development of individuals.
 Conducted different training classes and provided instructions to complete tasks in the classroom.
 Trained service members to complete tasks in field exercises.
 Used expert attention to detail to review and edit awards and performance evaluations for correct spelling, grammar,
and punctuation.
 Scheduled, coordinated, and participated in everyday, weekly, and monthly meetings.
 Created presentations, graphs, charts, and spreadsheets for meetings. Tailored information to audience.