Indian Institute of Management Bangalore Elective Course: Sales and Operations Planning Course Outline Tentative – some topics / cases may change in the final outline 2013-14 PGP: V Term Credits: 3 Instructor: LS Murty D Block I Floor Ph: 3044; e-mail: lsmurty@iimb.ernet.in Course Objective: Ever since the beginning, the objectives of organisations evolved from availability to low cost to quality and shorter lead-time. Accordingly, the manufacturing systems evolved through job shops, mass production lines and just-in-time systems. Under the present conditions of intense global competition, the objectives are expanded to include variety and flexibility as well. There has also been an increasing awareness about the need for intraorganizational and interorganizational integration for firms to effectively compete within and across supply chains. With a view to address this context, this course, though anchored in Operations Planning, is positioned at the interface of marketing and operations functions and addresses the integration of sales planning and operations planning. Course Schedule: S.No 1 Date Sep 7 Topic 2 Sep 8 Forecasting Forecasting methods: time series (moving averages, exponential smoothing, time trends – multiplicative model), causal models: regression, judgment models, evaluating forecasts. Read: chapter 2 Case: National Manufacturing Company 3 Sep 14 Using Forecasts Pyramid forecasting Read: chapter 2 Introduction Production planning parameters, information flow view of planning, hierarchical approach to planning Master Data for Planning Systems Material master, bill of materials, work centers, routes S.No 4 Date Sep 15 Topic 5 Sep 21 Aggregate Planning Read: chapter 12 and Heuristic Approaches to Aggregate Planning (handout), and Disaggregation (Handout) Case: NMC – develop an optimal and heuristic approach to planning at NMC. 6 Sep 22 Aggregate Planning Read: chapter 12 Case: Ranchi Refractories Chemicals Limited 7 Sep 28 Material Requirements Planning (MRP) Read: Material Requirements Planning (handout) 8 Sep 29 Material Requirements Planning (MRP) … contd Read: Material Requirements Planning (handout) 9 Oct 5 Master Production Scheduling Read: Chapter 6 10 Oct 6 Material Requirements Planning (MRP) – contd. Read: Material Requirements Planning (handout) 11 Oct 12 Capacity Requirements Planning (CRP) Case: Nichols Company 12 Oct 13 Manufacturing Resources Planning (MRP II) Read: A Note on MRP II (Handout) Read: Chapter 3 13 Oct 19 Distribution Requirements Planning Read: Chapter 8 14 Oct 20 Sales and Operations Planning Case: Fabtek 15 Oct 26 Enterprise Resources Planning (ERP) Read: Enterprise Resource Planning (handout) Case: Avasarala Automation Limited Capacity Planning Capacity planning in manufacturing and service systems; queuing concepts Read: Chapter 10 S.No 16 Date Oct 27 Topic Operations Scheduling: DBR Method Read: Constraints Management – An Indian Case of Throughput Improvement (handout) Chapter 11 (pp 379 – 389) 17 Nov 2 Production Control: LoB, Schedule Performance Curve Read: Line of Balance (Handout) Synchronizing the Operation (Handout) 18 Nov 3 Theory of Constraints (ToC): Thinking Processes Read: Elements of ToC Management System (Handout) Case: A hotel that does not fit in 19 Nov 16 Presentations 20 Nov 17 Presentations Course Conclusion Textbook: Vollmann T E, W L Berry, D C Whybark and F R Jacobs, Manufacturing Planning and Control for Supply Chain Management, New Delhi: TMH. Course Prerequisites: Students are expected to have knowledge of quantitative methods [Linear Programming, in particular] for some sessions. Teaching Method: The teaching method consists of a mix of lectures, discussions, and cases. Case analyses / presentations and Term Paper are group work. Attendance Policy: For PGP students, attendance is not compulsory. However, students are responsible for their learning as some questions in the exam could be based on class discussions. Evaluation: Cases Term Paper End-Term Exam 30% 30% 40%