Resource Directory
September 2015
Franklin County
INTRODUCTION
The Masonic Home of Missouri is committed to providing the best possible
services to the Fraternity that will benefit you, your family, as well as your community.
The Masonic Home of Missouri is pleased to present this Directory which was
developed by the Masonic Home of Missouri’s Social Services Caseworker. In this
Resource Directory, you will find helpful information regarding social services in your
community, by agency, organization or business (see disclaimer). Each service or
resource is divided by Masonic Districts and Counties for your convenience.
Please use this information for yourself, a loved one or a friend. If you have any
questions regarding this Directory or the Masonic Home of Missouri’s programs,
please contact the Corporate Office at 1-800-434-9804 or 1-573-814-4663.
DISCLAIMER
The Masonic Home of Missouri does not accept responsibility for errors, omissions, or quality of services
provided by the agencies, organizations or businesses listed in this directory.
IMPORTANT TELEPHONE NUMBERS
ADA Project .................................................................................................. 800-514-0301
Adult & Elder Abuse and Neglect Hotline ................................................... 800-392-0210
All Emergencies-Medical, Fire, Police ......................................................................... 911
Alzheimer’s Disease and Related Disorders ................................................. 800-272-3900
American Cancer Society ............................................................................. 800-227-2345
American Council of the Blind ..................................................................... 800-424-8666
American Diabetes Association .................................................................... 800-343-2383
American Heart Association ......................................................................... 800-242-8721
Arthritis Foundation ...................................................................................... 800-406-2491
Attorney General (Consumer Fraud) ............................................................ 800-392-8222
Autism Society of America ........................................................................... 800-328-8476
Better Hearing Institute ................................................................................. 800-327-9355
Child Abuse Hotline...................................................................................... 800-392-3738
Child Care Resource & Referral ................................................................... 800-743-8497
Dept. of Health and Senior Services Information & Assistance Hotline ..... 800-235-5503
Dept. of Mental Health.................................................................................. 573-751-4122
Dept. of Veteran Affairs-Benefits Information............................................. 800-827-1000
Hearing Aid Help Line.................................................................................. 800-521-5247
Home Health Agency Hot Line .................................................................... 800-345-1453
IRS Tax Information ..................................................................................... 800-829-1040
Medicaid Transportation .................................................. 800-364-7150 or 888-863-9513
Medicare Assistance/CLAIMS Program ...................................................... 800-390-3330
Missouri Bar Lawyer Referral Service ......................................................... 573-636-3635
Missouri Department of Insurance................................................................ 800-726-7390
Missouri Department of Revenue ................................................................. 573-751-4450
Missouri Department of Social Services ...................................................... 800-735-2466
Missouri RX Plan .......................................................................................... 800-375-1406
National Kidney Foundation ......................................................................... 800-622-9010
Parental Stress Hotline .................................................................................. 800-889-4357
Poison Control............................................................................................... 800-222-1222
Shriner’s Hospital ......................................................................................... 800-237-5055
Suicide Crisis Hotline (Missouri) ................................................................. 800-395-2132
IMPORTANT WEBSITES
AARP .................................................................................................. www.aarp.com
American Lung Association ........................................................... www.lungusa.org
Attorney General ............................................................................. http://ago.mo.gov
Autism Society of America .................................................. www.autism-society.org
Brain Injury Association of Missouri ................................................www.biamo.org
Department of Insurance ....................................................... http://insurance.mo.gov
Department of Revenue .................................................................. www.dor.mo.gov
Department of Transportation ............................................... www.modot.org/central
Eldercare Locator ......................................................................... www.eldercare.gov
Elderhostel.................................................................................. www.elderhostel.org
Employee Disqualification List ............................................ www.dhss.mo.gov/EDL
Family Care Safety Registry ............................................... www.dhss.mo.gov/FCSR
Medicare....................................................................................... www.medicare.gov
Missouri Aging Information Network ......................................... www.moaging.com
Missouri Hospice & Palliative Care Association ...................... www.mohospice.org
Missouri Senior Report .............................................. www.missouriseniorreport.org
Missouri Protection & Advocacy Service .............................. www.moadvocacy.org
Missouri RX-State Pharmacy Assistance Program ..................... www.morx.mo.gov
National Council on Aging .............................................................. www.NCOA.org
National Down Syndrome Society....................................................... www.ndss.org
Special Olympics Missouri ................................................................. www.somo.org
State of Missouri .................................................................................... www.mo.gov
United States Postal Service ............................................................... www.usps.com
Vital Records................................................................... http://vitalrec.com/mo.html
Franklin County
TABLE OF CONTENTS
Alphabetical by Organization
Pages
Alzheimer’s Association, St. Louis Chapter ................................................... 1
American Red Cross............................................................................................. 2
Big Brothers Big Sisters ...................................................................................... 3
County Health Department ............................................................................. 4, 5
Department of Social Services ........................................................................6-8
Easter Seals Midwest .................................................................................... 9, 10
Food Bank/Pantry ........................................................................................ 11, 12
Governor’s Council on Disability ................................................................... 13
Habitat for Humanity .................................................................................. 14, 15
Heartland Independent Living Center (HILC) ...................................... 16, 17
Legal Services of Eastern Missouri (LSEM) ......................................... 18, 19
Long Term Care Ombudsman Program......................................................... 20
Masonic Home of Missouri ........................................................................ 21-27
Mid East Area Agency on Aging (MEAAA) ........................................ 28, 29
Missouri Division of Workforce Development ...................................... 30-32
Missouri Lions Club ........................................................................................... 33
Missouri Protection and Advocacy Services ................................................ 34
Missouri Veterans Commission....................................................................... 35
OATS, Inc. Transportation ............................................................................... 36
Paraquad, Inc. ............................................................................................... 37, 38
Ronald McDonald House Charities .......................................................... 39-42
Salvation Army.................................................................................................... 43
Sheltered Workshop ........................................................................................... 44
Shriner’s Hospitals for Children ................................................................ 45-48
Smart911 ............................................................................................................... 49
Social Security Administration ................................................................. 50, 51
Subsidized Housing/Rental Assistance ................................................... 52, 53
USDA Rural Development ........................................................................ 54, 55
Wolfner Talking Book and Braille Library............................................ 56, 57
FRANKLIN COUNTY
Alzheimer’s Association
St. Louis Chapter
9370 Olive Blvd.
St. Louis, MO 63132
(314) 432-3422
FAX: (314) 432-3824
24 Hour Helpline: 1-800-272-3900
www.alz.org/stl/
Services/Programs:
 24 Hour Helpline – Trained volunteers lend a listening ear to caregiving families,
suggest resources and provide basic information. Available 24 hours a day, 7 days a
week.
 Safe Return – A nationwide identification program to enable others to identify, locate
and return people with dementia who are lost.
 CareFinder Service – A new online tool to help people living with Alzheimer’s and
caregivers make informed choices when selecting a care provider for home-based or
residential care.
 Family Education Classes, Library Services
 Speaker’s Bureau – Addresses community groups to help with the understanding of
Alzheimer’s
 Care Consultation – Can be done face-to-face in the office, in the home of the person
with dementia or over the phone. Care Consultations provide professional guidance
on caregiving options, resources and decision making about your loved ones care. A
fee is charged for in-office and in-home consultations. Scholarships are available
upon request. Please call for an appointment.
 Support Groups – Trained facilitators meet with small groups of caregivers to share
experiences and offer mutual support.
 Respite Care Assistance – Eligible families receive information, consultation and
financial reimbursement for adult day care, in-home and short-term residential care
services.
1
American Red Cross
St. Louis Area Chapter
10195 Corporate Square
St. Louis, MO 63132
(314) 516-2800
FAX: (314) 516-2821
Services/Programs:
 Disaster Services – Learn how the Red Cross responds to disasters and what you can
do to protect yourself, your family and your property.
 Health and Safety – Red Cross training programs include First Aid and CPR,
lifeguarding, HIV/AIDS education and much more.
 Military Services – Emergency communications, financial assistance and counseling
services for active military, their families and veterans.
 Youth Services – Meaningful opportunities for training, community service and peerto-peer education for teens.
 International Services – Holocaust and war victims tracing and other international
humanitarian services.
 Lifesaver Award – Recognizing local citizens who prepared themselves to respond in
an emergency situation and actually saved a life.
 Blood Services – Giving blood saves lives. Learn how and where you can donate.
 Ready Rating – A comprehensive membership program to help businesses,
organizations and schools improve their emergency preparedness.
2
Big Brothers Big Sisters
BBBS of Eastern Missouri, Inc
501 N Grand Blvd.
St. Louis, MO 63103
(314) 361-5900
info@bbbsemo.org
www.bbbsemo.org
Missouri Valley BBBS
424 Stadium Blvd.
Jefferson City, MO 65110
(573) 634-3290
lknernschield@jcymca.org
www.mvbbbs.org
Mission: provide children facing adversity with strong and enduring, professionally
supported one-to-one relationships that change their lives for the better, forever.
Services/Programs:
 Volunteer Opportunities - How to apply: The easiest and fastest way to get started is to
complete our convenient online application. After you complete a short form online, a
Big Brothers Big Sisters staff member will contact you. You'll need to:
o Provide four references
o Attend a new volunteer orientation at the BBBS office
o Participate in an in-person interview
o Have a background check performed.
 Community-based mentoring - traditional Big Brothers Big Sisters relationship, where
Bigs and Littles get together on their own to share fun activities they both enjoy.
Matches typically meet for one hour a week.
 In school-based mentoring program - Bigs and Littles meet for one-to-one mentoring
in the classroom, school library, school computer room, neighborhood community
center, or other set location. Bigs and Littles typically meet once a week to read
together, play sports or computer games, or simply talk about life and personal issues –
just as friends do.
 Mentoring Children of Prisoners - We screen and match members of congregations
with children who have been identified and enrolled by their custodial parent or
guardian. An onsite volunteer coordinator provides a point of contact for ongoing
volunteer support and information. Because the church, synagogue, or mosque is a
common meeting ground, there are enhanced opportunities for group events involving
matches, or for support and training activities for volunteers.
 Hispanic Mentoring Initiative - We are committed to serving the needs of Hispanic
children and families across the country. The Hispanic Mentoring Initiative continues
the Big Brothers Big Sisters tradition of outreach to all at-risk youth by emphasizing
the connection with Hispanic communities and the recruitment of Latino volunteers
and Littles.
3
County Health Department
414 East Main St.
Union, MO 63084
(636) 583-7300
FAX: (636) 583-7305
HillsA@lpha.mopublic.org
www.franklinmo.org
Services Offered:
 Vital Records
o Birth certificates - $15.00
o Death certificates - $13.00 for first copy and $10.00 for each additional copy
 Women, Infants and Children (WIC)
o Women, Infants and Children (WIC) is a special supplemental nutrition
program which provides services to pregnant women, new mothers, infants and
children up to their 5th birthday based on nutritional risk and income eligibility
o Health Screenings (Height/Weight/Hemoglobin Check)
o Nutritional Risk Assessment
o Nutrition Education and Counseling
o Breastfeeding support, education and assistance
o Free or loaned breast pumps
o Referrals to community based programs
o Supplemental Food Vouchers
o Eligibility
 Pregnant women
 Postpartum women
 Up to 6 months after pregnancy loss
 Breastfeeding women (up to 1 year after delivery)
 Non-breastfeeding women ( up to 6 months after delivery)
o Infants/Children from birth to five years
 All applicants must meet income eligibility guidelines
 Individuals who meet income and category guidelines will be assessed
for nutritional risk factors
 You do not have to be a US citizen to participate in WIC
 Nursing Services
o Provides a variety of Nursing Services for all residents in Franklin County of all
ages. Most services are by appointment only but we do accept walk-ins if
scheduling permits.
o Include Blood Pressure Screenings, Tuberculosis (TB) Testing, Immunizations
and more.
o Clinic hours are Monday through Friday 9:00 a.m. till noon and 1:00 p.m. till
4:00 p.m. excluding holidays.
4
County Health Department Continued,
 Environmental Health
o The environmental health section provides systematic inspection of all food
handling establishments in the county
 Communicable Disease
 Emergency Preparedness
5
Department of Social Services
Children’s Division and Income Maintenance &
Self Sufficiency Programs
#1 Liberty Plaza
PO Box 1010
Union, MO 63084
855-373-4636
Children’s Division
(636) 584-6388
FAX: (636) 583-2916
www.dss.mo.gov
Services/Programs:
 Children’s Division
o Adoption services, activities
o Career Foster Parent Program
o Child abuse and neglect hotline: 1-800-392-3738
o Child care, early childhood services
 Family Support Division
o Child support enforcement
o Income maintenance & self-sufficiency programs
 Food stamps
 Food distribution programs
 Temporary assistance – provides assistance to needy families with
children so they can be cared for in their own home and to reduce
dependency by promoting job preparation, work and marriage.
 MO HealthNet
 Uninsured women’s health services
 Supplemental nursing care – provides monthly cash benefits. An
eligible adult living in a licensed nursing facility and found medically
eligible may receive a maximum of $390. If not found medically
eligible while living in a nursing facility, or if living in a licensed
assisted living or residential care facility II, an eligible adult may receive
a maximum of $292 monthly. If living in a licensed residential care
facility the maximum is $156. Persons eligible for these case benefits
also receive a $30 personal needs monthly allowance. This benefit is
paid directly to the nursing facility for nursing care charges above the
amount the resident is expected to pay.
 Home and Community Based Program – assistance providing
homemaker chore or respite care services. No direct cash benefit.
 Prevention of Spousal Impoverishment – (Division of Assets) – when a
married person enters a nursing facility, a special provision may help
protect some of the couple’s resources for the spouse who is not in a
nursing facility.
 Supplemental Aid to the Blind – eligible individuals receive a monthly
cash grant up to $651, as well as MO HealthNet coverage.
6
Department of Social Services Continued,
 Supplemental Security Income (SSI) – assistance to the aged, blind and
disabled. Income guideline applies.
 Qualified Medicare Beneficiary (QMB) – for persons enrolled in
Medicare Part A (hospital insurance) whose income and resources are
within the program guidelines. This program will provide payment of
Medicare premiums and coinsurance and for deductibles for Medicare
covered services.
 Specified Low Income Medicare Beneficiary (SLMB) – provides
payment of Medicare Part B premiums to individuals who would be
eligible for this program.
o Rehabilitation Services for the Blind
 Creates opportunities for eligible blind and visually impaired persons in
order that they may attain personal and vocational services.
 Provides services to people with varying degrees of visual impairment,
ranging from those who cannot read regular print to those who are totally
blind.
 Vocational Rehabilitation – Eligible individuals are provided with
services needed to enter, remain in or return to suitable employment.
Services include:
 Diagnosis and evaluation
 Counseling and guidance
 Physical or mental restoration
 Training – including college or university, technical or trade
 Job development and job placement
 Rehabilitation engineering
 Follow-up Services
 Assistive Technology – Information, tips and resources for computer
assistive technology for blind and visually impaired computer users.
 Independent Living Rehabilitation – assists blind and visually impaired
persons so they can function independently in their homes and
communities.
 Older Blind Services – Free rehabilitation services in the home.
o Transition Services – provides services to help high school students prepare for
the transition from school to either post-secondary education or work.
o Business Enterprise Program – Self employment opportunities are provided to
legally blind persons. The program includes vending facility operations in
public buildings, in private industry and in roadside rest areas of the interstate
highway system.
7
Department of Social Services Continued,
o Prevention of Blindness – Diagnostic services and needed eye care are provided
to medically indigent persons in order to prevent blindness. Vision screening
and glaucoma testing clinics are provided for early detection of eye pathology
that could lead to blindness.
o Low Income Home Energy Assistance Program – Provides financial assistance
to help pay heating bills during the months of October through March.
8
Easter Seals Midwest
918 Bernadette Dr.
Columbia, MO 65203
(573) 874-3777 or 800-675-4241
FAX: (573) 874-3880
www.easterseals.com
Mission & Vision: Easter Seals Midwest helps individuals with developmental disabilities including autism - learn, live, work and participate in the community. Easter Seals Midwest
strives to be a leader in the field of delivering exceptional services that help build
communities where all people with developmental disabilities have equal opportunities to
realize their goals, dreams and aspirations.
Services/Programs:
 Parent Education & Training - Easter Seals Midwest offers a variety of parent
education and training programs that are designed to create life-long change for the
individual and his/her family by empowering parents to take an active role in their
child’s individualized treatment program. Each program involves a series of
workshops followed by modeling and guided coaching sessions where parents learn
hands-on skills and strategies to support their child.
o ADAPT: A Therapeutic Parent Education & Training Program- A two-week,
80-hour program conducted by our Master Trainers at our Columbia office.
This is our most intensive and in-depth program.
o APET: Accelerated Parent Education & Training- A full day of workshops with
other families offered in our 6 regional areas. An Autism Specialist works inhome with the family in the weeks following the workshop to provide modeling
and coaching.
o HPET: Home Based Parent Education & Training- All workshops, modeling
and coaching sessions are delivered one-on-one in the family’s home over the
course of several months by one of our Autism Specialists.
 Individual & Family Support Services
o Community Inclusion- An Autism Specialist can provide opportunities for
community inclusion for individuals, as determined necessary in their treatment
plan. This is a goal-based service that requires parent and staff involvement for
increased effectiveness. This can include helping individuals build social
networks, develop appropriate behavior and address specific individual issues
in a community setting.
o Family Support- We can provide Family Support Services to families of loved
ones with autism, such as IEP assistance, school consultation, phone
support, etc. Families can always call the office with any questions or concerns.
o Specialized Groups- A variety of specialized groups are offered in different
areas of our region, such as Kid’s Social Group, Teen or Adult Social Group,
9
Easter Seals Midwest continued,
o
o
o
o
o
o
o
o
o
o
Sibshop (for siblings of children with autism), music group or play group. Each
group provides opportunities for social interactions through activities.
Respite- This service is provided in a group setting on scheduled nights
throughout the year. Children with autism and their siblings have an
opportunity to participate in planned activities while caregivers have an
opportunity for a much needed break.
Family Connections- Family Connection groups are offered as a way to bring
families together to share information and support each other. Various topics
are discussed during the meetings that address parental concerns, as well as
issues that relate to the field of autism.
Crisis Intervention- Our staff is available to assist in a crisis situation by phone
at any time.
Community Trainings- Our training staff can provide an individualized inservice for community groups and organizations affiliated with individuals with
autism. We also offer several training programs that are free and open to the
public.
TouchPoints of Autism- A free, public training that provides an introduction to
autism and helpful strategies when interacting and working with individuals
with autism. This is a great learning opportunity for teachers, extended family
members, professionals new to the field and others who want to learn more
about the Autism Spectrum.
Anti-Bullying Workshop- Often paired with our TouchPoints of Autism
workshop, this program looks at how to support students with autism from a
community perspective and encourages partnerships between parents, schools
and community members.
Dine & Dash Series- A free, public workshop offered over the lunch hour in
areas throughout our 49 counties. Each session focuses on a specific topic
related to developing skills in individuals with autism, such as toileting skills,
play skills and evaluating treatment programs.
Observation- Our staff is available to provide student observation. Once an
observation is complete, a report with specific strategies and recommendations
is provided, with additional consultation as requested.
Peer Training-We can work directly with your students to help them understand
autism and how autism can affect other students at school.
Anti-Bullying Programs- Individuals with autism are at a higher risk for being
bullied than their peers and Easter Seals Midwest is here to help! We have
specialized anti-bullying programs for school staff that will provide them with
knowledge and tools to support students with autism within the school
community and foster an environment of acceptance.
10
Food Bank/Pantry
St. Louis Area Food Bank
70 Corporate Woods Dr.
Bridgeton, MO 63044
(314) 292-6262
FAX: (314) 292-6266
The Agape Help House
Food Pantry & Resale Shop
120 Lamar Parkway
Pacific, MO 63069
(636) 271-5315
Tuesday 10:00 a.m. – 4:00 p.m.
Thursday 10:00 a.m. – 5:00 p.m.
Saturday walk-in appointments are taken 10:00 a.m. – 12:00 p.m.
Requirements: Applicants must provide proof of all income within the household,
proof of all bills paid monthly, driver’s license for head of household and social
security cards for every family/household member. Applications taken by appointment
Trinity SDA Food Pantry
500 Hwy M
Villa Ridge, MO 63089
(636) 742-4112
Every other Saturday 10:00 a.m. – 12:00 p.m.
Metro-Vision Ministries
4694 Gravois Rd.
House Springs, MO 63051
(636) 230-3544
Monday-Saturday 9:00 a.m. – 5:00 p.m.
Peace Pantry
6672 Veterans Drive
Cedar Hill, MO 63016
(636) 285-0934
Wednesday 6:30 p.m. – 7:30 p.m.
Thursday 9:00 a.m. – 12:00 p.m.
Operation Homefront
5919 Antire Rd.
High Ridge, MO 63049
(314) 799-1475
Monday-Friday 8:00 a.m. – 4:00 p.m.
11
Food Pantry/Bank continued,
Chapel of the Lake Food Pantry
1100 Veterans Memorial
Parkwa Lake, MO 63367
(636) 561-1757
1st & 2nd Saturday 9:00 a.m. – 12:00 p.m.
First Assembles of God
255 Crescent Lake Rd.
St. Clair, MO 63077
(636) 629-1617
2nd Friday 4:30 p.m. – 5:30 p.m.
Meramec Community Mission
200 W Main
Sullivan, MO 63080
(573) 468-5813
Tuesday, Thursday & Saturday 10:00 a.m. – 2:00 p.m.
Wednesday 12:00 p.m. – 5:00 p.m.
Union Food Pantry
115 W Locust St.
Union, MO 63084
(636) 854-7050
Monday & Thursday 2:00 P.M. – 4:00 P.M.
Provides an emergency source of food for families or individuals in the Union School
District.
St. Francis Borgia Food Pantry
115 Cedar St.
Washington, MO 63090
(636) 239-6701 ext. 13
Monday 7:00 p.m. – 8:30 p.m.
Tuesday & Thursday 4:00 p.m. – 5:30 p.m.
12
Governor’s Council on Disability
Truman State Office Building
301 West High St., Room 250-A
P.O. Box 1668
Jefferson City, MO 65102
800-877-8249
http://www.gcd.oa.mo.gov/
Services/Programs:
 Assists disabled with re-entry into the workforce and addressing all of the barriers to
employment and full participation in community life.
 Educational Programming – Provides educational programming on disability rights and
disability awareness.
 Technical Assistance – Provides technical assistance to any Missourian interested in
learning more about the legal universe of disability rights.
 Disability Rights – Works with the legislature to ensure that proposed laws respect the
rights of persons with disabilities. Works with national and state governmental
agencies to ensure that their rulemaking is sensitive to the needs and rights of persons
with disabilities
 Free Publications – Offers a variety of free publications dealing with disability
awareness and disability rights.
 Bridges – A newsletter for people with and without disabilities to provide Missourian
information and disability resources. Bridges is published 4 times a year.
 Directory Resources for Missourian with Disabilities – A manual of disability related
organizations, agencies and services published every other year.
 Legislative Update – A newsletter published weekly during the legislative session to
follow the progress of all disability related legislation in the state general assembly.
13
Habitat for Humanity
St. Louis HFH
3763 First Park Ave.
St. Louis, MO 63108
(314) 371-0400
FAX: (314) 371-0404
Franklin County HFH
PO Box 178
Union, MO 63084
(636) 583-1020
www.habitat.org
Habitat for Humanity houses are simple, decent, and affordable to low-income families.
Whenever possible, we build energy-efficient, sustainable housing.
In the U.S., Habitat for Humanity lends no-profit, no-interest mortgage loans to its
beneficiary families. On a global scale, Habitat’s traditional model is not always possible.
Our international housing finance programs consist of innovative housing finance practices
and/or partnerships with microfinance organizations.
Services/Programs:
 Volunteer Programs
o Volunteer in your community
o Volunteer trips
o Special volunteer opportunities
 Youth programs
 Women build
 A Brush with Kindness
 Veterans Build
 Thrivent Builds with Habitat for Humanity
o Service Opportunities
 U.S. Volunteer Program
 International Volunteer Program
 National Service: AmeriCorps and VISTA
 Disaster Response
 Apply for a house - If your family, or a family you know, is in need of decent,
affordable housing, please contact your local Habitat for Humanity to apply. The local
Habitat affiliate will explain the application process and provide information on the
availability, size and cost of Habitat homes in your area.
Each Habitat affiliate selects “partner families” to become Habitat homeowners.
Habitat for Humanity follows a nondiscriminatory policy of family selection. Neither
race nor religion is a factor in choosing partner families. Partner families are always
selected based on their level of need, ability to pay and willingness to partner.
14
Habitat for Humanity continued,
Applicants are required to meet several qualifications to ensure success. Each Habitat
affiliate has its own guidelines. In general, prospective homeowners must:
o Be citizens or legal residents
o Prove steady income
o Have good credit
o Earn a monthly income that falls within minimum and maximum limits,
depending on household size
o Sustain a savings account over a specified period of time.
In addition, each partner family will be required to:
o Invest sweat-equity hours in building his/her home and others
o Make an affordable down payment
o Make timely mortgage payments
o Attend homeowner education classes
15
Heartland Independent Living Center
HILC
1010 Hwy 28 W
Owensville, MO 65066
(573) 437-5100
FAX: (573) 437-5117
866-322-3224
Branch Office
104 S. McKinley, Ste. A
Union, MO 63084
(636) 583-7938
FAX: (636) 583-7940
877-553-5215
hilc@heartlandilc.org
www.heartlandilc.org
Services/Programs:
 In-Home Care - The In-Home Care Coordinator, Registered Nurse and Aides are
dedicated to making sure that families have the opportunity to keep their loved ones
living independently in the home. Heartland will work with you and your family to
ensure your plan of care meets your needs.
o House Cleaning
o Meal Preparation
o Laundry
o Grocery Shopping
o Grooming/Bathing Assistance
o Transfer Assistance
o Feeding
o Toileting
o Respite Care
o Healthy Children & Youth Services
 Independent Living
o Advocacy - Specialists assist and advocate for individuals in acquiring needed
services and benefits. In addition, Heartland advocates on behalf of people
with disabilities by participating in the legislative process.
o Skills Training - Heartland offers training to individuals to improve skills
needed to live independently, such as cooking, budgeting and reading.
o Information & Referral - Heartland maintains a library of resources to assist
consumers in finding appropriate resources, supports and information.
o Peer Support - Heartland believes many barriers can be broken and
motivation obtained by mentoring among those with disabilities to encourage
success and positive attitudes toward difficult issues and offering individuals
the opportunity to meet people living with similar challenges.
o Adaptive Equipment - Items such as raised toilet seats, canes, walkers,
rollators, shower chairs and wheelchairs are loaned and donated to qualifying
individuals.
16
Heartland Independent Living Center continued,
o Ramps and Home Modifications - Heartland provides modifications to
consumer homes such as ramps, tub cuts and widening doorways. Medical
and income guidelines apply.
o TAP Telephone – Heartland has phones specially designed for those with
visual and hearing impairments. Must be a Missouri reside, have a land line
phone and an income of $60,000 or less per year to qualify.
o TAP Internet - Staff Specialists assist consumer with the process of
application for the program through Missouri Assistive Technology, which
provides computer input and output adaptations. Qualified applicants own a
computer with Internet access, are a Missouri resident, and have an income
under $60,000.
o Nursing Home Transition - For individuals able to return to living
independently with the proper community supports, Heartland offers
counseling and assistance to nursing home residents seeking to leave
institutional living.
 Consumer Directed Services - A consumer directed personal care attendant
service program gives an individual with a disability control over their own
life. This program allows the redirection of Medicaid dollars for in-home care,
eliminating the necessity of placement in residential facilities due to lack of options.
Consumers may direct their own personal care services at no cost to themselves.
o Program Requirements:
 Medicaid eligible
 Physically disabled
 Over the age of 18
 Mentally capable of making decisions regarding healthcare and
hiring/management of attendant
 Score minimum of 21 points on DHSS Needs Assessment
 Disability Awareness Education - Heartland offers Disability Awareness Education,
primarily to youth through area school districts. Participants receive lessons in
disability etiquette, including first-person language and the do's and don'ts of
interaction with service animals. Additional activities may include wheelchair
basketball, a "blind" obstacle course, role-play with specialized disability dolls and
question/answer sessions with individuals with a variety of disabilities.
 Braille Translation Services
17
Legal Services of Eastern Missouri
LSEM
St. Louis (Main Office)
4232 Forest Park Ave.
St. Louis, MO 63108
(314) 534-4200
FAX: (314) 534-1425
1-800-444-0514
FAX: (314) 534-1425
Hannibal Office
801 Broadway
Hannibal, MO 63401
Union Office
20 S. Church St.
Union, MO 63084
www.lsem.org
Legal Services of Eastern Missouri, Inc. (LSEM) is an independent, non-profit organization
that provides high quality civil legal assistance and equal access to justice for low-income
people in Eastern Missouri.
Services/Programs:
 Consumer - Accepted cases include deceptive practices, breach of contract, breach of
warranty, wrongful repossession, illegal collection tactics and bankruptcies.
 Education – Assists clients who need temporary transfers of custody in order to keep
children in their school districts.
 Elderly – Assists with nursing home problems, wills, Power of Attorney and
healthcare directives.
 Employment – Loss or denial of employee benefits.
 Family – Cases involving domestic abuse, child abuse and child snatching.
 Housing – Cases primarily involve clients who are in danger of losing their shelter.
Cases often include actions for rent and possession, actions for unlawful detainer,
breach of the implied warrant of habitability, foreclosures.
 Family Court Project – Assists low-income parents who need legal representation in
hearings that could end in termination of their parental rights.
 Public Benefits/Income Maintenance – Helps assist with questions and resolutions to
problems with programs such as Blind Pension/Supplemental Aid to the Blind,
Childcare, EBT/Quest Card issues, Food Stamps, General Relief, MO HealthNet and
Temporary Assistance (TANF)
18
Legal Services of Eastern MO, Inc. (LSEM) Continued,
 Children’s Legal Alliance – Advocacy program that focuses on the unmet educational
and mental health needs of economically disadvantaged children and youth.
 The Aids Project – Provides legal assistance to people living with HIV/AIDS. Clients
are assisted with problems in housing, employment and insurance discrimination,
public benefits, family issues such as custody, divorce or visitation, wills, Durable
Power of Attorney, healthcare directives, school access and HIV testing.
 Pinnacle Arbitration and Mediation Services – Provides alternative dispute resolution
when parties need assistance in resolving their differences without the involvement of
the courts.
19
Long Term Care Ombudsman Program
VOYCE (Mid-East Area Agency on Aging)
8702 Manchester Rd.
Brentwood, MO 63144
(314) 918-8222
1-866-918-8222
FAX: (314) 918-9188
www.voycestl.org
Services:
 Missouri ombudsman program consists of volunteers serving residents of nursing
homes and residential care facilities to provide support and assistance with any
problems or complaints. Complaints concerning abuse, neglect and financial
exploitation should be reported first to the Missouri Division of Senior Services Elder
Abuse Hotline, 800-392-0210. Individual volunteers are recruited by Area Agencies on
Aging (AAAs) or their service providers. Following screening and training, the
volunteer is assigned to a facility that has agreed to participate in the program. The
ombudsman receives orientation to the facility and its procedures, prior to making
regular contact with the residents.
 Ombudsman volunteers are special. They are asked to make a significant commitment
to the program, not only in terms of pre-placement and on-going in-service training but
through weekly contact with residents, reporting and travel.
20
Masonic Home of Missouri
6033 Masonic Drive, Suite A
Columbia, MO 65202
(573) 814-4663 or 800-434-9804
FAX: (573) 814-4660
www.mohome.org
The Masonic Home of Missouri is a non-profit charitable organization that provides statewide
programs to eligible Missouri Master Masons, their wife, widow or Missouri female members
of the Order of the Eastern Star.
Programs:
Long-Term Financial Assistance Program - The Masonic Home of Missouri is able to
provide eligible senior adults with financial assistance to remain in their homes, apartments,
independent living facilities, and assisted living facilities. Some applicants qualify for longterm monthly assistance, while others may only need assistance with individual payments,
such as medical bills, hearing aids, or dental work.
To qualify for financial assistance, applicants must be a Missouri Master Mason, their wife or
honored widow or a female member of the Order of the Eastern Star in good standing.
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention.
Short-Term Financial Assistance Program - The Outreach Program is also able to provide
short-term assistance to eligible adults who are experiencing unforeseen hardship, and it is
designed to help individuals while they are helping themselves out of difficult situations.
Short-term financial aid may help them through a medical emergency, with dental work or
eyeglasses, or even with living costs for a month or two.
As with the Long-Term Financial Assistance Program, there are Age and Length of
Membership guidelines which are reviewed on all applicants. Applicants must be a Missouri
Master Mason, their wife or honored widow, or a female member of the Order of the Eastern
Star in good standing and complete a financial application to demonstrate a financial need.
21
Masonic Home of Missouri continued,
Age and Length of Membership is reviewed on all applicants. In addition, applicants must
complete a financial application to demonstrate a financial need. All inquiries are given
prompt attention. See table above
Children’s Financial Assistance Program - Established in 2003, the Children's Outreach
Program provides financial assistance to legal dependents of Missouri Master Masons or
Missouri female members of the Order of the Eastern Star. Assistance provided through this
program may help with medical care and services such as dental, hearing, vision, therapy, and
equipment.
 Applying for assistance - The parents or legal guardians of the child must demonstrate
a financial need and should complete the application on the child's behalf. Once an
applicant's information is received, the Outreach staff will conduct the guardian to
obtain additional information. All inquiries are given prompt attention. Age & Length
of Membership is reviewed on all applicants.
Creating A Partnership (CAP) - This matching funds program allows the Masonic Home of
Missouri to partner with Missouri Lodges and Chapters to help children in need throughout
the state. The Masonic Home of Missouri may match up to $10,000.00 per Lodge or Chapter
each fiscal year (July 1st - June 30th). This program is NOT a Christmas or Holiday giving
program.
 Individual child/children project - Lodges and Chapters can work within their
community to identify a child or children in need (i.e. through schools or local
community organizations/families. Assistance can help to provide clothing, school
supplies, coats, shoes, hats and gloves, hygiene items, eye glasses, dental work. etc.
 Project-based projects - Lodges and Chapters can identify projects within their
communities through charitable or other non-profit organizations such as schools.
Recipients of the CAP Project-Based Funds must be 501 (c) (3) public charitable
organizations, as defined by the IRS, or public entities such as school districts.
An example of a project that may qualify is the backpack food program found in
communities statewide which provides food for needy schoolchildren.
Matching funds must go toward the purchase of a specific item(s). The Masonic Home
will not match funds for general operating expenses.
The Masonic Home of Missouri will not reimburse for purchases already made or to
individuals. All applications with matching fund monies must be turned into the Home
before items can be purchased.
22
Masonic Home of Missouri continued,
Armed Forces Program (AFP) - Through this program, the Masonic Home of Missouri will
honor Masonic Veterans and all current Armed Forces Service Members.
 Database - The first component of the Armed Forces Program will be to collect
information from our current Masonic Fraternity membership to create a
database. This database will allow us to send birthday cards, Veterans Day cards, and
special service acknowledgement cards throughout the year. We will be mailing
special Masonic Home of Missouri Masonic Veterans lapel Pins to everyone in the
database that the Veteran can proudly wear in honor of their service.
If you are a Missouri Mason or Order of the Eastern Star member that is either a
Veteran or are currently serving in the military, please contact Chantana Irvin by email
or by calling (800) 434-9804. You may also notify your Lodge's Masonic Home
Representative with the following information:
o
o
o
o
o
Name
Mailing Address
Date of Birth
Branch of Service
Years of Service (example: 1956-1960)
 Partnering To Honor (PTH) – This is a matching funds program between the
Masonic Home and local Lodges and Chapters, similar to CAP.
o Honor Flight - send a Veteran and/or their traveling companion on the Honor
Flight
o Care Packages – For current military personnel
Matching funds are available up to $10,000 per fiscal year (July 1st – June 30th)
Masonic Family Cares - Masonic Family Cares is a program that helps facilitate connections
between Lodges, Chapters and youth organizations, and the Masonic brothers and sisters in
their communities.
This program is a great opportunity to connect with those members within your communities
who might not be able to attend Lodge/Chapter meetings or a widow who would benefit from
seeing a friendly face.
If your Lodge or Chapter is already participating and doing these great works within your
community, please share your stories with us by contacting our Membership Relations
Coordinator by email or by calling our toll-free phone.
Social Services – Helps individuals locate services throughout the state. When Missouri
Master Masons, their wives, honored widows and female members of the Order of the
23
Masonic Home of Missouri continued,
Eastern Star apply for help through the Financial Assistance Programs, the staff completes an
applications with the client.
In addition to determining financial need, the caseworker helps the client identify additional
assistance available through other organizations and agencies. This information is also
available to those individuals that do not require financial assistance, but may need help
locating services.
The Masonic Home maintains a list of agencies and resources specific to each Masonic
District state-wide, and this information is provided to the membership every other year and
is provided here.
Widows Program – When the Masonic Home learns of a Masonic widow, we honor her by
sending a special pin and a widow’s card listing her late husband’s Masonic record should
she ever need assistance from the Masonic Home. In addition, the Masonic Home continues
to maintain contact throughout the year with cards and the Missouri Outreach magazine.
 Ladies Luncheons & Teas – Throughout the year, many Lodges and Chapters host
Ladies Luncheons & Teas in partnership with the Masonic Home of Missouri. These
important meetings allow the spouses and widows to hear first-hand about the
Outreach Programs that the Home offers and to ask any questions that they might
have.
Financial Counseling Program - The Financial Counseling Program offers financial
educational services to our Masonic members and their family through individual financial
counseling consultations and group educational presentations. Unlike the Financial
Assistance Programs, the Financial Counseling Program does not have Age & Length of
Membership guidelines.
The financial Counseling Program offers financial education and resources to help keep them
there. Many participants in the Financial Counseling Program who receive one-on-one
consultations are referred from the Short-Term Financial Assistance Program to reinforce
certain skills, such as budgeting, prioritizing expenses, debt management, and setting shortterm financial goals. Many are also self-referred, wanting assistance to organize their finances
in order to avoid financial crisis in the future.
The Financial Counseling Program also assists older members and widows who are planning
to make major lifestyle changes, such as downsizing their home or moving to an Assisted
Living Facility. Financial Counseling staff can assist them determine what their available
assets and income will allow them to do, and locate possible additional sources of income and
services.
Financial Counseling staff also conducts large group educational presentations. One
presentation available is geared towards kids ages 13 and older and introduces them to the
24
Masonic Home of Missouri continued,
world of finance, covering topics such as how generate an income, explanation of taxes,
prioritizing spending, budgeting, credit use, and student loans. Another is geared towards
older adults who are living on a fixed income and focuses on budgeting, planning for the
future, and explanation of available benefits and services in their area. Hosting a Financial
Counseling presentation offers opportunity for Lodges and Chapters to connect with the
youth and Masonic widows in their community. The Financial Counseling Caseworker will
travel to your location to give these presentations free of charge. The hosting Lodge’s
responsibility would be to coordinate the event, provide the meeting space, and chaperone the
event. All the efforts of the Lodge and Chapter members involved would be logged as
Volunteer Hours, an in-kind donation to the Masonic Home of Missouri where you donate
your time and talents to the charity.
The Truman Club - Harry S Truman exemplified the tenants of Brotherly Love, Relief, and
Truth. In honor of his commitment to the Masonic Home of Missouri in the fulfillment of
these tenets, it is appropriate that those who are dedicated to the mission of the Masonic
Home be banded together in a donor society named in his honor - The Truman Club.
The Truman Club was developed to encourage and recognize the Masonic Home's most loyal
and generous donors. The fact is that no Masonic jurisdiction can maintain a truly great relief
organization by membership dues alone. Substantial giving from individuals and couples
provide the margin of excellence to which we aspire.
To be eligible for membership in The Truman Club, an individual must make an annual
commitment of at least $100 in tax-deductible contributions during the calendar year.
Membership is renewable each year on January 1st.
Your donations to the Home are cumulative, allowing you to progress to the Truman Giving
Societies over time.
The Vincil Society - The MWB John D. Vincil Master Builder Society is a recognition
program, similar in nature to the Truman Club, which recognizes qualifying Lodges, Chapters
25
Masonic Home of Missouri continued,
and other organizations based on their cumulative giving to the Masonic Home of Missouri
since January 1, 2014.
The Vincil Society was created to recognize organizations, rather than individual donors. It is
open to all Lodges, Chapters and other organizations.
There is no application required. Your organization will be notified and you will be invited to
join once your cumulative giving has reached a qualifying amount. If your Lodge
participated in the John C. Ralls Society in support of the 125th Anniversary of the Masonic
Home, your Lodge is a charter member of the Vincil Society. Regardless of participation in
the Ralls Society, all qualifying donations made to the Home during 2014 will go toward your
organization’s cumulative giving total.
The following donations made by the organization to the Masonic Home of Missouri will be
included when calculating cumulative giving. These gifts include, but may not be limited to,
the following:
 Penny-A-Day (PAD) – a program in which participating Lodge members contribute
one penny per day or $3.65 per year to the Masonic Home of Missouri. These funds
are collected by the Lodge with the member’s annual dues and a check for the total
collected for PAD is mailed to the Masonic Home.
 Memorial and Honorary Gifts – these gifts are often made by a Lodge, Chapter or
other organization in memory of departed brethren, widows or in honor of a specific
person or event. Donors are asked to submit a note with their gift indicating the name
and address of the next of kin or individual they would like to be notified of their
gift. For example, a Lodge may choose to make a donation to the Home in honor of a
Past Master. If they would like the Past Master to be notified, his address should be
included with the gift.
 Square & Compass Courtyard Paver Stones –Individual, Lodges and Chapters can
purchase a granite paver stone that is custom engraved with the message of their
choice. This stone is placed in the Square & Compass Courtyard located behind the
Masonic Complex in Columbia.
 Event Sponsorship – a gift made in response to an appeal for event sponsorship, such
as a hole sponsorship at the Golf Tournament or in-kind donation for a charity
auction.
 General Contribution – other gifts sent in response to a specific appeal from the Home
(i.e. John C. Ralls Society during the 125th Celebration) or an unsolicited contribution
given at the discretion of the donor. For example, if a Chapter holds a trivia night to
raise money for the Outreach Programs. This unsolicited gift would be considered a
general contribution.
26
Masonic Home of Missouri continued,
Planned Giving - Remembering the Masonic Home with a planned gift can benefit you and
the Home. It can help reduce your taxes, while showing your commitment to caring for your
Masonic brothers, sisters and children in need. Your gifts ensure the future of the Masonic
Home’s programs! Various giving options are listed below.
 Bequest by Will or Living Trust: Donate a specific amount, make a gift from the
residuary of your estate, or name the Masonic Home of Missouri as a contingent
beneficiary.
 Stock and Securities: A gift of appreciated stock, securities, or closely held securities
will provide for the Masonic Home of Missouri as well as provide you with a
significant income tax deduction for the fair market value of the stock. Discuss the
possibilities with your financial advisor.
 Real Estate: Gifts of real estate may include developed property, undeveloped land, or
a remainder interest in a personal residence, farm, or vacation home.
 Life Insurance: Give a gift by naming the Masonic Home of Missouri as a beneficiary
or contingent beneficiary of your life insurance policies. The Masonic Home of
Missouri can also be named as the owner of whole life insurance policies, which has
significant tax benefits.
 Retirement Assets: Enjoy tax benefits by naming the Masonic Home of Missouri as
beneficiary of your retirement plans, such as pension plans, annuity contracts, 401(k)
plans, and Individual Retirement Accounts (IRAs).
 Charitable Gift Annuities: Make a contribution of cash or securities to the Masonic
Home of Missouri and receive guaranteed fixed income for life, as well as significant
tax benefits.
 Charitable Lead Trusts: Provide security for your future while enjoying significant
tax benefits today and making a legacy contribution to the Masonic Home of Missouri.
 Charitable Remainder Trusts: Support the Masonic Home of Missouri while
enjoying guaranteed fixed income for life.
27
Mid East Area Agency on Aging
MEAAA
14535 Manchester Road
Manchester, MO 63011-3960
(636) 207-0847
1-800-243-6060
info@mid-eastaaa.org
www.mid-eastaaa.org
Mission Statement: To be the recognized channel to a coordinated continuum of care and to
provide information, advocacy and services within available resources that will enable persons
60 year of age and older and their caregivers to maximize their independence.
Services/Programs:
 Senior Centers – Each center offers hot, nutritious congregate meals and delivers meals
to eligible homebound seniors.
o Most centers are open every weekday and offer educational, recreational and
health programs along with information and assistance services, telephone
reassurance, volunteer opportunities and more.
o There is no charge for the center meals or services, but participants are given the
opportunity to support them with contributions.
St. Clair Senior Center – 636/629-2187
510 Park Ave.
St. Clair, MO 63077
stclair@mid-eastaaa.org
Sullivan Senior Center – 573/468-3766
730 West Main St.
Sullivan, MO 63080
Sullivan@mid-eastaaa.org
Union Senior Center – 636/583-5432
1329 N. Union
Union, MO 63084
union@mid-eastaaa.org
Washington Senior Center – 636/239-3374
1459 West Fifth St.
Washington, MO 63090
Washington@mid-eastaaa.org
 Caregiver Assistance – In-home assessments for both the caregiver and the person
being cared for to determine what services both persons need.
28
Mid-East Area Agency on Aging (MEAAA) continued,
 Respite Care – Qualified respite workers provide relief for full-time caregivers of
mentally or physically disabled, frail patients age 60 and over. Respite care allows the
caregiver personal time.
 Information & Assistance – helps older adults and their families by linking them with
MEAAA programs and community resources.
 Transportation – MEAAA can arrange group and fill-gap transportation for older adults
who need to make trips to senior centers, medical appointments, hospitals, banks,
grocery stores and more.
 Volunteer Opportunities – Volunteers teach classes, help with clerical work and offer
telephone reassurance.
 Silver Haired Legislature – Volunteers advocate for seniors
29
Missouri Division of Workforce Development
St. Charles Career Center
212 Turner Blvd.
St. Peters, MO 63376
(636) 255-6060
FAX: (636) 255-6061
Arnold Career Center
3675 West Outer Rd., Ste. 102
Arnold, MO 63010
(636) 287-8909
FAX: (636) 287-8932
St. Louis County
North Oaks Career Center
26B North Oaks Plaza
St. Louis, MO 63121
(314) 381-6700
FAX: (314) 381-7247
St. Louis County
Florissant Career Center
4040 Seven Hill Dr., Ste. 166
Florissant, MO 63033
(314) 475-7900
FAX: (314) 475-7911
Slate Career Center
1520 Market St., Room 3050
St. Louis, MO 63103
(314) 589-8000
FAX: (314) 589-6410
Washington Career Center
1108 Washington Sq Shop Ctr.
Washington, MO 63090
(636) 239-6703
FAX: (636) 239-0329
Potosi MO Career Center
10231 W. State St. Hwy E, Ste. C
Potosi, MO 63664
(573) 438-4414
FAX: (573) 438-3258
Park Hills Career Center
403 A Parkway Dr.
Park Hills, MO 63601
(573) 518-2431
FAX: (573) 518-2439
Warrenton Career Center
111 Steinhagen Rd.
Warrenton, MO 63383
(636) 456-9467
FAX: (636) 456-2329
www.jobs.mo.gov
Services/Programs:
 Career Center
o Missouri Career Center staff can help focus your job or career goals, identify
skills and abilities and identify available jobs.
o The National Career Readiness Certificate (NCRC) verifies your skills to
employers anywhere in the United States and is available to earn at your local
Career Center.
o Missouri Career Center staff will assist you with assessment tools to measure
and understand your skills, knowledge, abilities, strengths and interests to help
you find the job that is right for you.
30
Missouri Division of Workforce Development continued,
o Missouri Career Centers offer specialized workshops to help you brush-up your
job seeking skills or assist if you've been laid-off.
o Career Centers offer software and experienced staff to help you develop a
professional resume that stands out.
o Career Center staff can determine your eligibility for a variety of training
programs to assist in gaining new skills needed to obtain employment.
 Education and Training
o Workshops - Missouri Career Centers offer workshops to help maximize your
job search efforts. We also include workshops to assist laid off workers at the
time of the layoff.
 Career Exploration - This workshop gives you the tools to assess your
knowledge, skills, personal interests and priorities on the journey to
finding the job that is best for you (or not a good fit) and identify
resources available to find a rewarding career.
 Career Networking - Learn the benefits of effective and strategic
‘networking’ and how these interpersonal resources and contacts could
lead to a new job. This workshop applies what you learn, so you will
develop a plan to present yourself to networking groups, a networking
source list, and develop a list of the types of networking groups.
 Resume Preparation - Find out what employers are looking for when they
read a resume and cover letter. Identify and optimize all the basic
components of a resume - skills and abilities, work history, and education
- so that you stand out above the others. Learn how to use the same
strategies in completing excellent online applications.
 Interview Process - With this workshop you get practical advice on how
to best showcase your skills and experience through research, practice,
and preparation. Get helpful tips on how to dress and groom for an
interview. Learn the different types of interviews and develop a strategy
for each one.
 Basic Computer Skills - Using a computer competently is essential for
today’s job seeker. Learn the basic computer skills necessary to search
and apply for jobs. This workshop includes everything from using the
keyboard to accessing the Internet to creating and saving files. In
addition, learn to use jobs.mo.gov to search for your next job.
 Workshops for Laid Off Workers
 Take Control Of Your Finances - Managing your bills until a new
job opportunity appears is less stressful when you have a plan.
Training topics include: how to track your spending and how to
develop a budget, how to cut expenses, HOPE NOW mortgage
services, how to prioritize debts and maintain good relation with
creditors, understanding COBRA Continuation Health insurance
coverage, how to avoid debt and credit scams, and how to identify
resources in your community that can help you save money.
31
Missouri Division of Workforce Development continued,
 FastTrac New Venture - FastTrac New Venture workshops are
available to dislocated workers with an interest in starting their
own business. FastTrac New Venture workshops help you research
your business idea and decide whether starting a business is right
for you.
 Training Provider Search Tool (previously the Missouri Education and Career Hotlink)
o Allows you to research Missouri’s educational institutions and programs.
Maybe you've been approved for training assistance through the Workforce
Investment Act (WIA) and told you need to use an "Eligible Training Provider" where do you find that? Our new Training Provider Search Tool will allow you
to limit your search results to eligible providers.
 WorkReadyMissouri - If you are receiving Unemployment Insurance benefits, you may
be able to use the WorkReadyMissouri Program. WorkReadyMissouri provides an
opportunity to receive occupational worksite training on a part-time basis for up to six
weeks. Program trainees continue to receive UI benefits, plus up to a $500 training
allowance.
 On The Job Training - OJT is available for eligible job seekers through the Workforce
Investment Act and the Trade Readjustment Assistance Act. Contact your
local Missouri Career Center for staff assistance in determining your eligibility for
these programs.
32
Missouri Lions Club
State Office
Lions Multiple District #26, Inc.
2415-B Hyde Park Rd.
Jefferson City, MO 65109
(573) 635-1773
FAX: (573) 635-2383
www.missourilions.org
missourilions@gmail.com
Mission Statement: To empower volunteers to serve their communities, meet humanitarian
needs, encourage peace and promote international understanding through Lions clubs.
What Lions Do:
 Lions Club members are men and women who strive to make a difference in their
local community as well as communities worldwide.
 Lions Club members participate in projects ranging from cleaning up a local park or as
far reaching as our International commitment to do all we can to eliminate preventable
blindness.
 Lions also assist their local communities through Vision, Youth, Diabetic, Disaster
Assistance and a myriad of other programs.
33
Missouri Protection and Advocacy Services
925 South Country Club Drive
Jefferson City, MO 65109
(573) 893-3333 or
1-800-392-8667
FAX: (573) 893-4231
www.moadvocacy.org
Services/Programs:
 Federally mandated system in the state of Missouri which provides protection of the
rights of persons with disabilities through legally based advocacy.
 Investigation and review of a complaint of improper of inadequate services provided to
a SSDI/SSI beneficiary with a disability by a service provider, employer or other entity
involved in the SSDI/SSI beneficiary’s return to work efforts.
 Information & Referral – Information to SSDI/SSI beneficiaries about work incentives
and employment, including information on the types of services and assistance that may
be available to help them in securing or regaining gainful employment.
 Consultation & legal Respresentation, based on annual program priorities.
34
Missouri Veterans Commission
Wednesday & Thursday 8:00 a.m. to 5:00 p.m.
Franklin Co. Government Center
400 E. Locust St., Room 205
Union, MO 63084
(636) 584-6211
Scott.Watson@mvc.dps.mo.gov
Mail all correspondence to: Scott Watson
Veterans Service Officer
3675 West Outer Road, Ste. 205 B
Arnold, MO 63010
1-866-838-4636
www.mvc.dps.mo.gov
Through the Service to Veterans Program, the Veterans Service Officers and Assistants
provide counseling and assistance to thousands of veterans and their dependents throughout
the state. Not only do these trained professionals counsel veterans and what VA and State
Veterans Benefits are available, but they also complete and submit claims application with all
necessary documentation. They are available for any follow-up work necessary with the
Dept. of Veterans Affairs to obtain the maximum amount of benefits due any eligible veterans
and/or dependent. Veterans Service Officers and Assistants are thoroughly trained and
knowledgeable in all areas of veterans’ benefits, including compensation, pension, education,
burial and widow’s benefits. They will also assist claimants with health care eligibility, VA
Home Loan Guaranty and other veterans’ benefits, including those offered by the state.
Occasionally an office may be closed due to illness/weather etc. Please call the office the
morning of your visit to insure the office is open.
35
OATS, Inc. Transportation
East Region
Pam Knox, Regional Director
186 NW Industrial Court
Bridgeton, MO 63044
(314) 894-1276
800-201-6287
pamk@oatstransit.org
www.oatstransit.org
 OATS, Inc. is a not-for-profit 501 (c) 3 corporation providing specialized
transportation for thousands of Missourians, including the rural general public, senior
citizens and people with disabilities in 87 Missouri counties.
 OATS is a public transportation system that is available to everyone, regardless of age,
race, gender, color, religion, or national origin, and in fact serves a wide diversity of
clientele. OATS, Inc. helps people get to work, doctor appointments, essential
shopping, and other places people need to go.
 Originally founded in 1971 by a group of individuals who saw a need for
transportation, especially in rural areas, OATS has grown to be one of the largest and
most unique systems of its kind in the country. As a public transportation provider,
OATS buses traveled 14.8 million miles last year to serve residents in the Show-Me
State. There are more than 32,000 people in Missouri who utilize the services of
OATS. Last year, 1,594,584 one-way trips were provided with a staff of 700.
 The mission of OATS, Inc. is to provide reliable transportation for transportation
disadvantaged Missourians so they can live independently in their own communities.
 Volunteer Opportunities
36
Paraquad, Inc.
5240 Oakland Ave.
St. Louis, MO 63110
(314) 289-4200
TTY: (314) 289-4252
FAX: (314) 289-4201
contactus@paraquad.org
www.paraquad.org
Paraquad will empower people with disabilities to increase their independence through choice
and opportunity.
Services/Programs:
 Accessible Housing – Assisting individuals with disabilities in obtaining accessible,
affordable housing in the St. Louis area.
 Home Accessibility Program (HAP) – A homeless prevention program that performs
accessibility modifications to the homes of people with disabilities in the St. Louis area.
 Rent/Mortgage Assistance Program (RAP) – Provides people with disabilities in the St.
Louis area assistance with rental or mortgage payments.
 Rental Home Access Program (RHAP) – Performs accessibility modifications to
apartments in the St. Louis area so that people with disabilities may rent them.
 Assistive Technology Center.
 Assistive Technology Reutilization Program – Acquiring, repairing and distributing
recycled durable medical equipment. AT devices include manual wheelchairs, power
wheelchairs, scooters, canes, crutches, walkers, shower chairs, toilet seats, recreational
devices, seating cushions and back supports. The program also includes education and
outreach efforts, clinical services processes and a regional network of community
collaborators.
 Show-Mo Employment Program – Assist people with disabilities to success in their
return to work efforts.
 College for Living – Offers a variety of educational and personal growth opportunities
to persons with developmental disabilities and enable participants to live more
independently and enjoy more fulfilling personal lives.
 Community Advocates – Assists individuals with developing or enhancing independent
living and advocacy skills.
37
Paraquad, Inc. continued,
 Consumer Directed Services (CDS) – A MO HealthNet based program which provides
personal care attendant (PCA) services to individuals with disabilities; enabling them to
live independently. Individuals in the CDS program are trained to hire their own
attendants to assist them with daily tasks such as bathing, showering, toileting,
medication, meal preparation and cleanup, housekeeping, laundry and essential
transportation.
 DEAF Way – Whether an interpreter is required for a single assignment or for ongoing
situations, it is our goal to provide you with the highest quality professional interpreters.
 Deaf and Hard of Hearing Services (DHHS) – Participants can explore career options;
educational services such as GED and basic adult courses and sign language classes;
fellowship resources such as associations, churches, synagogues, clubs or sport clubs;
information on government services; referrals to various agencies such as Vocational
Rehabilitation, mental health services, drug and alcohol treatment programs and many
telecommunication devices for the deaf.
 Employment Program offers assistance and support to individuals with disabilities prior
to and during their job search. We also provide support to help individuals obtain a job,
receive training and maintain employment.
 Peer Consultation Program – Empowers people with disabilities to explore options and
to solve problems regarding any life changing experiences including adjustment to a
newly acquired disability, changes in living arrangements or learning to use community
services more effectively.
 Transition Services – Assists individuals with disabilities transitioning from nursing
homes, shelters or rehabilitation centers into the community. Each participant works
with an Independent Living specialist (ILS) to learn independent living skills. The
transition process can take anywhere from six months to two years.
38
Ronald McDonald House Charities
Ronald McDonald House
Charities of the Four States
3402 S Jackson
Joplin, MO 64804
(417) 624-2273
Charity/House
Ronald McDonald House
Charities of Mid-MO, Inc.
3501 Lansing Ave.
Columbia, MO 65201
(573) 443-7666
Charity/House
Ronald McDonald House
Charities of the Ozarks, Inc.
949 E Primrose St.
Springfield, MO 65807
(417) 886-0225
Charity/House/Care Mobile
Ronald McDonald House
Charities of St. Louis, Inc.
3450 Park Ave.
St. Louis, MO 63104
(314) 773-1100
Charity/House
Ronald McDonald House
Charities of Kansas City, Inc.
2502 Cherry St.
Kansas City, MO 64108
(816) 842-8321
Charity/House
Ronald McDonald House
West County House
300 Ronald McDonald House Ln.
St. Louis, MO 63141
(314) 773-1100 ext. 1234
House
Ronald McDonald House
West Pine Blvd. House
4381 W Pine Blvd.
St. Louis, MO 63108
(314) 773-1100 ext. 1204
House
Ronald McDonald House
at Mercy Children’s Hospital
1235 E Cherokee, 6th Floor
Springfield, MO 65804
(417) 886-0225
House
Ronald McDonald House
Cherry Street
2501 Cherry St.
Kansas City, MO 64108
(816) 842-8321
House
Ronald McDonald Family Room
at Children’s Mercy Hospital
2401 Gilham Rd.
Kansas City, MO 64108
(816) 842-8321
Family Rooms
Ronald McDonald Family Room
At St. Louis Children’s
One Children’s Place, 5th Floor
St. Louis, MO 63110
(314) 454-5321
Family Rooms
Ronald McDonald Family Room
at Mercy
615 S New Ballas Rd., 3rd Floor
St. Louis, MO 63141
(314) 251-5353
Family Rooms
39
Ronald McDonald House Charities continued,
Ronald McDonald Family Room
at Cardinal Glennon
1465 S Grand Blvd., 5th Floor
St. Louis, MO 63104
(314) 577-5600 ext. 5500
Family Rooms
Ronald McDonald Care Mobile
Program with ECCMA
732 Goddard Ave.
Chesterfield, MO 63005
(636) 778-1022
Care Mobile
http://www.rmhc.org
Mission: The mission of Ronald McDonald House Charities (RMHC) is to create, find and
support programs that directly improve the health and wellbeing of children. Guiding us in
our mission are our core values:




Focusing on the critical needs of children.
Celebrating the diversity of our people and programs
Valuing our heritage.
Operating with accountability and transparency.
Services/Programs:
House - Many families travel far from home and spend several weeks or months to get
treatment for their seriously ill or injured children – a long time to be away or to divide a
family. And, for children facing a serious medical crisis, nothing seems scarier than not
having mom and dad close by for love and support. A Ronald McDonald House is that
“home-away-from-home” for families so they can stay close by their hospitalized child at
little or no cost.
 At every House, families can enjoy home-cooked meals, private bedrooms, playrooms
for children.
 Depending on the House, these services may also be available:
o Special suites for children with suppressed immune systems
o Accredited education programs
o Recreational activities
o Non-clinical support services
o Sibling support services
 The generosity of volunteers and donors make it all possible. In return, families either
stay at no cost or are asked to make a donation up to $25 per day, depending on the
House. The RMHC Global Policy is that families are never turned away; if it’s not
possible to pay, the fee is waived.
Family Room - When families walk into a Ronald McDonald Family Room, we want them to
forget they’re in a hospital. Often steps away from a pediatric or intensive care unit, Ronald
McDonald Family Rooms offer a place to rest and regroup right at the hospital, just moments
away from their sick child.
40
Ronald McDonald House Charities continued,
 Services for families – may vary from one family room to the next, but families will
often find:
o A kitchen area that includes a stove or microwave
o Shower facilities
o Sleeping rooms
o Laundry facilities
o Internet access
o Reference books
o A seating area with a television
o A quiet room
Care Mobile - providing access to health care where children need it most. When it comes to
delivering health care, our Ronald McDonald Care Mobiles take a holistic approach.
 Prevention: We deliver health education, which reduces overall medical costs,
addresses behavior and lifestyle choices and helps motivate families to improve and
maintain their health.
 Treatment: We provide services ranging from immunizations and preventive checkups to dental care and treatment for chronic and acute illnesses.
 Referral: Our staff works with families to help them get access to ongoing care with a
primary doctor or dentist.
 Services for Families - All Ronald McDonald Care Mobile services are provided in a
40-foot long, 8-foot wide, state-of-the-art vehicle built specifically for delivering
pediatric health care services. Each vehicle, which ultimately costs around $500,000
to get on the road, includes two patient examination rooms, a laboratory, and reception
and medical records areas. Depending on community needs, Ronald McDonald Care
Mobile services may include:
o Primary care, well-child visits and developmental screening
o Immunizations
o Diagnostic, preventive and restorative dental care
o Oral hygiene education
o Asthma treatment and self-management education
o Pulmonary function testing
o Vision, hearing and lead screening
o School and sports physicals
o Prenatal care for pregnant teens
o Childhood health promotion and injury prevention education
o Nutrition counseling
o Pediatric specialty care, such as oncology, cardiology and otolaryngology
o Ophthalmology
o Mental health assessment and referral
o Blood collection
o Social service resource referral
41
Ronald McDonald House Charities continued,
o Health education
o Care for special needs children
Scholarships - We want these students to reach their full potential. To help them accomplish
this, our network of U.S. Chapters, along with the global office of RMHC, offer scholarships
to students in financial need who have demonstrated academic achievement, leadership and
community involvement. Since 1985, more than $56 million in scholarships have been
awarded. Scholarships are for students in the United States living in areas where there
are participating local RMHC Chapters. Please note that not all Chapters offer all four
scholarships below. RMHC/Scholars: All students are eligible to apply regardless of race,
color, creed, religion, sexual orientation, gender, disability or national origin.
42
Salvation Army
O’Fallon, MO Corps.
1 William Booth Dr.
O’Fallon, MO 63366
(636) 240-4969
St. Louis MO Family Haven
10740 West Page Ave.
St. Louis, MO 63132
(314) 423-7770
St. Louis, MO Maplewood Corps.
7701 Rannells Ave.
St. Louis, MO 63143
(314) 781-5434
Arnold Family Thrift Store &
Donation Center
2110 Tenbrook Rd.
Arnold, MO 63010
(636) 287-1911
St. Louis, MO Service Extension
1130 Hampton Ave.
St. Louis, MO 63139
(314) 646-3000
St. Louis, MO Gateway Citadel
824 Union Rd.
St. Louis, MO 63123
(314) 631-1133
www.salvationarmyusa.org
Services/Programs:
 Emergency Assistance, Emergency Shelter
 Worship Center, Sunday School
 Thrift Stores/Donation Centers
43
Sheltered Workshop
Empac Group Employment Resources
104 Airport Rd.
Sullivan, MO 63080
(573)468-3888
FAX: (573) 468-2429
egiebler@empacgroupinc.com
Eric Giebler
Empac Industrial Resources
1600 W Main
Washington, MO 63090
(636) 239-2744
FAX: (636) 239-9470
bkoch@empacgroupinc.com
www.empacgroupinc.com
Bob Koch
44
Shriner’s Hospitals for Children
4400 Clayton Ave.
St. Louis, MO 63110
(314) 432-3600
For a consultation: 800-850-2960
Mission: Shriners Hospitals for Children has a mission to:



Provide the highest quality care to children with neuromusculoskeletal conditions,
burn injuries and other special healthcare needs within a compassionate, familycentered and collaborative care environment.
Provide for the education of physicians and other healthcare professionals.
Conduct research to discover new knowledge that improves the quality of care and
quality of life of children and families.
This mission is carried out without regard to race, color, creed, sex or sect, disability, national
origin or ability of a patient or family to pay.
Care Options:
Orthopaedic conditions treated:
 Amputation – Absence of a bone or part of a limb congenital or acquired
 Bone Defects – Congenital, including psuedoarthrosis/tibia
 Bowed legs
o Idiopathis
o Blounts Disease
o Non-nutritional and nutritional rickets
 Cerebral Palsy – Related orthopaedic conditions
 Dwarfism – Skeletal dysplasia
 Fingers
o Syndactyly
o Macrodactyly
o Extra fingers
o Supernumerary digits
o Webbed fingers
 Foot problems
o Club feet
o Metatarsus adductus
o Bunions
o Vertical Talus
o Cavus
o Cavovarus
o Pes planus-flat feet
o Tarsal coalition
45
Shriner’s Hospitals for Children continued,
 Bone Diseases
o Osteogenesis imperfects
o XLH – X-Linked hypophosphatemia (inherited rickets)
o Hypophosphatasia
 Hand Problems
o Radial club hand
o Congenital abnormalities
o VATER syndrome (thrombocytopenia absent radius)
o Radial hypoplasia
 Hip deformities
o Perthes disease
o Slipped capital femoral epiphysis
o Congenital hip dislocation
o Development hip dysplasia
 Intoeing gait
o Femoral anteversion
o Tibial torsion
 Juvenile arthritis
 Knees
o ACL injury
o Meniscus injury
o Arthroscopy
o Knock knees
 Limb-length problems
o Limb-lengthening
o Limb-shortening
 Neck
o Torticollis
 Shoulder
o Erb’s palsy
o Klumpke’s paralysis
o Brachial plexus injuries
o Birth-related shoulder trauma
o Dislocation
 Spina bifida
o Related orthopaedic conditions
 Spine Problems
o Scoliosis
o Kkyphosis
o Spondylolysis
o Spondylosis
 Sports medicine/injuries
o Knees
46
Shriner’s Hospitals for Children continued,
o Shoulder
o Elbow
 Still joints
o Arthrogryposis
 Toes
o Syndactyly
o Macrodactyly
o Extra toes
o Supernumerary digits
o Webbed toes
 Trauma
o Non-emergent follow-up
o Complication related to injury
o Fractures
Additional Services
 Orthopaedic Oncology
o Primary bone tumors – benign
o Primary bone tumors - malignant
 Osteogenic sarcoma
 Ewing’s sarcoma
 Chondrosarcoma
o Soft tissue tumors – benign and malignant
o Metastatic lesions to the bone (cancer that spreads to the bone from other parts
of the body)
 Orthotics and prosthetics - In addition to innovative treatments and therapies, Shriners
Hospitals for Children has an orthotics and prosthetics (O and P) department capable
of creating a full range of devices. The O and P teams collaborate closely with the
physicians, nurses and occupational and physical therapists to achieve the best possible
outcome for their patients.
Our goal is to help each child become as healthy and independent as possible. We are
dedicated to providing a complete range of appropriate medical and rehabilitative
services to achieve this objective, including surgeries, physical, occupational and
recreation therapies and orthotics and prosthetics.
Transportation - Your local Shriners fraternity chapter may be able to provide your family
with travel assistance to our hospital. Our hospital is governed and supported by the men of
Shriners International, who also pride themselves in providing transportation assistance to
patients who live in their local areas. In our 9-state catchment area, there are 21 Shriners
fraternity chapters, or temples.
47
Shriner’s Hospitals for Children continued,
If you need travel assistance, please contact your local Shriners International chapter
(temple). If you do not know which chapter is closest to you, please call our care management
social workers at 314-872-8342, ext. 1206.
Services and assistance provided by the Shriners varies from location to location and can
range from transportation assistance, reimbursement, as well as arranging for an overnight
stay in St. Louis if you are traveling from a great distance, or if your visit to our hospital will
take longer than one day.
Family Housing - We are pleased to offer families the option of on-site lodging while your
child receives care at Shriners Hospitals for Children. Because room availability is limited,
we ask that you contact the social workers in care management at 314-872-8342, ext. 1206
for availability and reservations.
Lodging in St. Louis - Numerous local agencies and hotels are available in the area for
lodging. Please contact us at 314-872-8342, ext. 1206 to arrange a stay at either Ronald
McDonald House or HavenHouse. For more information, check their websites:
Ronald McDonald House: www.rmhcstl.com
HavenHouse: www.havenhousestl.org
48
Smart911
www.smart911.com
Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for
their household that includes any information they want 9-1-1 to have in the event of an
emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with
their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing
additional information that can be used to facilitate the proper response to the proper location.
At a time when seconds count, being able to provide 9-1-1 with all details that could impact
response the second an emergency call is placed could be the difference between life and
death.
 What is a safety profile?
o The Safety Profile you create when you sign up for Smart911 is completely
private and only shared with 9-1-1 when you call from a registered phone.
 How Does Smart911 help?
o Physical Disabilities - For those who have a physical disability or mobility
restrictions, it is vital for responders to know about the person, their disability
and what type of assistance or special equipment they may need to evacuate
their home or receive transport.
o Developmental Disabilities - For families affected by autism or who may have
difficulty communicating verbally with 9-1-1 their individual conditions as well
as rescue notes indicating how responders will need to approach the individual
can be include in their Safety Profile.
o Medical Conditions - For citizens who are affected by epilepsy, diabetes,
Alzheimer's, allergies or other medical conditions Smart911 can inform
responders of your condition as well as medications and emergency contacts.
o Seniors and Elderly Care - For active seniors living alone a Safety Profile can
provide peace of mind that in the event of an emergency 9-1-1 would have
details on their home and their medical needs. For caretakers, they can be
assured that if the person they care for needs to dial 9-1-1 when they are alone,
their details are available and the caretaker can be listed as an emergency
contact.
o General Emergencies - For all citizens, there is always the risk of unplanned
accidents or events. Whether in a vehicle or in your home, even the most basic
details such as the address association with a mobile phone can be available to
9-1-1 and response teams to send help fast.
o Pet and Service Animals - For citizens with pets or other animals your Safety
Profile can alert police to their presence when entering your home and Fire
crews can be aware of exactly how many people and pets need to be evacuated
from your home. For owners of a service animal, you can alert responders that
your animal needs to be transported with you.
49
Social Security Administration
1215 Fern Ridge Pkwy, Ste. 100
Creve Coeur, MO 63141
800-772-1213
43 Prairie Dell Plz, Ste. 5
Union, MO 63084
800-772-1213
Mon, Tue, Thurs, Fri 9-3
Wed 9-12
www.ssa.gov
Benefits:
 Retirement – A monthly check for those aged 62 and older that have worked and paid
into social security
 Social Security Disability Insurance – Pays benefits to you and certain members of your
family if you are “insured” meaning that you worked long enough and paid social
security taxes.
 Survivor’s Benefits – When an individual dies, certain members of their family may be
eligible for benefits on their Social Security record if they earned enough credits while
working. Family members who can collect benefits include a widow/widower who is
age 60 or older; a widow/widower who is age 50 or older and disabled; a
widow/widower at any age if he/she is caring for a child under age 16 or a disabled
child who is receiving Social Security Benefits; children if they are unmarried and
under age 18, under age 19 but in an elementary or secondary school as a full-time
student; or age 18 or older and severely disabled (disability must hve started before age
22); and your parents; if they were dependent on you for at least half of their support. If
the deceased has enough credits, a special one-time payment of $255 will also be made
after death. This benefit is paid only to the widow/widower or minor children.
 Divorced Widow/Widower’s Benefits – If you are divorced (even if you have
remarried), your ex-spouse will be eligible for benefits on your record when you die. In
order to qualify, your ex-spouse must: be at least 60 years old (or age 50 if disabled)
and have been married to you for at least 10 years; be any age if caring for a child who
is eligible for benefits on your record; not be eligible for an equal or higher benefit on
his or her own record; and not be currently married; unless the remarriage occurred
after age 60 or age 50 for disabled widow/widowers.
 Supplemental Security Income (SSI) – Federal income supplement program funded by
general tax revenues. It is designed to help aged, blind and disabled people who have
little or no income, and provides cash to meet basic needs for food, clothing and shelter.
 Retirement Benefits for Widow/Widowers – If you’re receiving widow/widowers
(including divorced widow/widowers) benefits, you can switch to your own retirement
benefits as early as age 62. REMEMBER: Age 62 is the earliest you can collect
50
Social Security Administration Continued,
Social Security retirement benefits and the age at which you can receive full retirement
benefits is rising.
 Medicare – There are four parts to Medicare: Medicare Part A, Hospital Insurance,
Medicare Part B, Medical Insurance; Medicare Part C (Medicare Advantage), which
was formerly known as “Medicare+Choice” and Medicare Part D, prescription drug
coverage. Generally, people who are over age 65 and getting Social Security
automatically qualify for Medicare Parts A and B. So do people who have been getting
disability benefits for two years, people who have amyotrophic lateral sclerosis (Lou
Gehrig’s disease) and receive disability benefits, and people who have permanent
kidney failure and receive maintenance dialysis or a kidney transplant.
o Part A is paid for by a portion of Social Security tax. It helps pay for inpatient
hospital care, skilled nursing care, hospice care and other services.
o Part B is paid for by the monthly premiums of people enrolled and by general
funds from the U.S. Treasury. It helps pay for doctors’ fees, oupatient hospital
visits and other medical services and supplies that are not covered by Part A.
o Park C (Medicare Advantage) plans allow you to choose to receive all of your
health care services through a provider organization. These plans may help
lower your costs of receiving medical services, or you may get extra benefits for
an additional monthly fee. You must have both Parts A and B to enroll in Part
C.
o Part D (prescription drug coverage) is voluntary and the costs are paid for by the
monthly premiums of enrollees and Medicare. Unlike Park B in which you are
automatically enrolled and must opt out if you do not want it, with Part D, you
have to opt in by filling out a form and enrolling in an approved plan.
51
Subsidized Housing/Rental Assistance
Little River Development
2615 Lisa Lane
Pacific, MO 63069
May Accept Section 8
Millstone Village Apartments
200 Millstone Village Dr.
Pacific, MO 63069
Senior, Disabled/Low Income Housing
Summit Valley
121 Summit Valley Loop
Pacific, MO 63069
May Accept Section 8
Flier Drive Estates
130 Flier Dr.
Pacific, MO 63069
(573) 448-3000
Low Income Housing
Palisades of Pacific V LP
636 Palisades Dr.
Pacific, MO 63069
May Accept Section 8
Franklin County Senior Apts.
1690 Franklin Dr.
St. Clair, MO 63077
(573) 324-2231
Senior/Low Income Housing
Greater St. Clair Homes
1100 Park Dr.
St. Clair, MO 63077
Senior/Low Income Housing
Christa Court Apartments
1022 N. Christina Ave.
Union, MO 63084
(573) 448-3000
Low Income Housing
Greater Missouri Builders, Inc.
7 Potomac Ct.
Union, MO 63084
May Accept Section 8
Parkview Apartments
100 Douglas St.
New Haven, MO 63068
(636) 239-6656
Senior/Low Income Housing
East Ridge Apartments
1230 Hedge Ave.
St. Clair, MO 63077
May Accept Section 8
St. Clair Apartments
155 Crescent Lake Rd.
St. Clair, MO 63077
(573) 3000
Senior/Low Income Housing
Union Place Apartments
1020 Independence Dr., Ste. AA
Union, MO 63084
May Accept Section 8
Park Hills Apartments
1211 N. Washington
Union, MO 63084
(636) 583-5801
Disabled/Low Income Housing
Haven Manor of New Haven
100-900 Haven Manor Dr.
New Haven, MO 63068
(636) 239-6656
Senior/Low Income Housing
52
Subsidized Housing/Rental Assistance continued,
Heritage Village Apartments
700 Fremont St.
Washington, MO 63090
(573) 448-3000
Senior/Low Income Housing
Gerald Apartments
501 North Main St.
Gerald, MO 63037
May Accept Section 8
53
USDA Rural Development
Area Office
812 Progress Dr.
Farmington, MO 63640
(573) 756-6488
FAX: (855) 830-7529
State Office
601 Business Loop 70 W, Ste. 250
Mailing: Ste. 235
Columbia, MO 65203
(573) 876-0976
FAX: (855) 830-0684
Services/Programs:
www.rurdev.usda.gov/mo
 Direct Home Ownership Loans – Loans made by USDA to low and very low income
applicants to buy, build or repair homes (payments are subsidized).
 Guaranteed Home Ownership Loans – Loans made by conventional lenders and
guaranteed by USDA to low and moderate income applicants to buy or build homes
(30 year fixed interest rate).
 Rural Rental Housing – Loans made by USDA to individuals or organizations to
construct apartments for very low to moderate income tenants (operated on a not-forprofit or a limited profit basis with subsidized rents – can include congregate or
cooperative housing.
 Home Repair Loans/Grants – One Percent interest loans made by USDA up to $20,000
to very low income applicants to repair the home they now own, and grants made by
USDA Rural Development up to $7,500 to very low income applicants to repair their
home they now own to remove safety and health hazards. Grant recipients must be 62
years of age or older and show they cannot afford a 1% repair loan.
 Guaranteed Rural Rental Housing – Loans made by conventional lenders and
guaranteed by USDA to individuals or organizations for construction of apartments for
very low to moderate income tenants (operated on a non-for-profit or a limited profit
basis with subsidized rents – can include congregate or cooperative housing).
 Farm Labor Housing Loans/Grants – Loans/grants made by USDA to public bodies,
not-for-profit entities or individuals to finance rental units for domestic farm labor.
 Rural Housing Site Loans – Loans made by USDA to public bodies or not-for-profit
entities to buy and develop lots to sell to very low to moderate income housing
applicants at the cost of development.
 Self Help Technical Assistance Loans/Grants – Self-Help Housing Loans are made by
USDA to a group of housing applicants who agree to work together to build their own
homes. Technical Assistance Grants are made by USDA to not-for-profit entities to
54
USDA Rural Development Continued,
provide the technical assistance to Self-Help Housing Loan applicants to build their
own homes.
 Housing Preservation Grant Program – Grants made by USDA to non-for-profit
entities to operate a program which finances repair and rehabilitation activities to
individuals/rental housing owners for very low and low income tenants.
 Electric Program – Makes loans and loan guarantees to finance the construction of
electric distribution, transmission and generation facilities, including system
improvements and replacement required to furnish and improve electric service in
rural areas, and for demand side management, energy conservation programs and ongrid and off-grid renewable energy systems.
55
Wolfner Talking Book and Braille Library
600 West Main St.
Jefferson City, MO 65101
1-800-392-2614
(573) 751-8720
FAX: (573) 751-3612
TDD: 1-800-347-1379
http://www.sos.mo.gov/wolfner/
Services/Programs:
 The Wolfner Library is a free library service to anyone in the State of Missouri who is
unable to use standard print materials due to a visual or physical disability. Materials
are mailed to and from library patrons at their homes, postage paid. There is no charge,
whatsoever, to the patron. Currently, over 11,000 Missourians actively use Wolfner
Library.
 The library's collection includes fiction and nonfiction audio and braille books for all
ages. Over seventy (70) magazine subscriptions are available, and the library loans
playback machines to those using audio books.
 School Services - This is for teachers, counselors, special services directors, school
librarians and media specialists, principals and others who work with students in
Missouri schools. Almost every school has students who are eligible for this free
library service. Wolfner Library serves people who are blind and visually impaired, as
well as those who cannot use standard print materials due to a physical disability or a
reading disability. To find out more about who can use this service, read through the
Eligibility and Certification section of our application.
 Institution Services - Here at Wolfner Library, we understand that providing activities
for residents of nursing homes and visitors to senior centers is a fulfilling, yet timeconsuming job. The same is true for activity directors and administrators of other
institutions serving individuals with disabilities ranging from blindness to severe
physical disabilities. This is why we offer institutions a number of ways to utilize
Wolfner Library services and are consistently working to create and provide interesting,
energizing activities. To be eligible for Wolfner Library services, which include
lending braille books and books on tape, an institution must serve individuals who are
eligible for services. Institutions may provide Wolfner Library services in one of three
ways: as a referral agent, providing demonstration services, or checking out books and
equipment on behalf of individuals. To act as a referral agent, we ask organizations to
stock Wolfner Library brochures and individual applications for their visitors. Merely
fill out the order form for materials or call
Wolfner Library. As a referral agent, you may also use materials to present a Wolfner
Library display.
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Wolfner Talking Book and Braille Library continued,
 Volunteer Services - The Wolfner Library volunteer program offers opportunities for
people willing to plant trees for others to enjoy. We record books for Missourians who
cannot read those books in print. After a book is recorded and goes through a rigorous
quality assurance process, it is put into our circulation system for our patrons to check
out. The volunteers who work on the book may never know how many people listen to
it, or how much they enjoy it. They simply have to trust that what they are doing is
making life more enjoyable for others. If you are a person who understands how much
books enrich our lives, you may want to be involved in our recording program. Our
recording booth is in the library in Jefferson City, so the recording has to be done here.
An audition is required for those people who want to read books. However, there are
three people involved in the recording process: a narrator, a monitor, and a reviewer.
All three are essential in the production of a book. Those who do not want to read can
still be involved by working as a monitor or reviewer. If you interested in these
volunteer activities, please contact Deborah Stroup at 1-800-392-2614 or 573-5222766, or by email at deborah.stroup@sos.mo.gov.
 Books and magazines are mailed free to and from library patrons, wherever they reside.
There is no charge, whatsoever, to the patron. Currently, over 17,000 Missourian
actively use the Wolfner Library service.
 Wolfner Library is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The library is
located in the James C. Kirkpatrick State Information Center at 600 West Main Street in
Jefferson City, Missouri.
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GLOSSARY
Adult Abuse – Elder abuse may include physical abuse, financial exploitation (someone
taking advantage of a senior citizen’s financial situation), emotional abuse, sexual abuse, selfneglect and neglect.
Adult Day Care - A service designed to enable senior citizens who need some form of
assistance to remain in their own home or the home of a family member, by providing a
protective environment either in the home or in a licensed center. Services provided may
include health monitoring, a nutritious meal, including special diets, exercise, individual and
group activities, transportation and social interaction.
Advance Directives – Commonly known as a Living Will and Medical Power of Attorney.
The point of this document is to make sure your wishes are followed in a case when you are
unable to communicate them yourself. In this document you could name someone to make
healthcare decisions for you if you become incapacitated.
Assisted Living Facility – Facility provides 24-hr care, services and protective oversight to
residents who are provided with shelter and board, and who may need assistance with
activities of daily living which include eating, dressing, bathing, toileting, transferring and
walking. Facility also provides oversight for storage, distribution, or administration of
medications; and health care supervision under the direction of a licensed physician, and
consistent with a social model of care. A social model of care includes long-term care
services based on the abilities, desires, and functional needs of individuals delivered in a
setting that is more home-like than institutional and which promotes the dignity, privacy,
independence, and autonomy of the individual. A licensed Nursing Home Administrator is
required. This type of facility may accept or retain residents who require minimal assistance
in their safe evacuation from the facility.
Assistive Technology – equipment, electronics, computers, gadgets and household items that
can make life and work easier for people with disabilities. They can range from devices of
low cost up to expensive computer systems.
Co-Pay (Medicare) – A percentage of health expenses for which you are responsible after
paying the deductible amount.
Congregate Meal Site – A place where seniors can eat together.
Conservatorship – The court authorization (voluntary or involuntary) allowing one person to
make financial decisions for another, who is not capable. Conservator, (manager), handles
the person’s finances. Court proceedings may be voluntary or involuntary – bookkeeping
checked by the court. This ceases at the moment of death.
Division of Assets – A Missouri Department of Social Services, Family Support Division
program that divides a married couple’s assets evenly when one of the person enters a nursing
home. The reason for this is to allow the person remaining at home to have money to live on
and the nursing home resident to spend down his/her share of the money to become eligible
for MO HealthNet to take care of nursing home costs.
Durable Power of Attorney for Health Care – A document through which another person
is named by you to make health care decisions for you if you are unable to make them. Often
done in conjunction with an Advance Directive.
Guardianship – A court authorization (voluntary or involuntary) of a person or agency
(Public Administrator) to make personal care decisions for someone who is not capable to
making those decisions for themselves. The Guardian and Conservator may be the same
person.
Homemaker Care/Non-Medical Care – help with household chores such as: meal
preparation, cleaning, laundry, ironing and grocery shopping
Hospice – Special care for terminally ill patients and their families. It can be offered in the
home or in a residential care facility, an assisted living facility or in a nursing home. The
patient’s doctor must feel the patient has 6 months or less to live and the patient must be
receiving only comfort measures and not treatments to cure their disease.
Intermediate Care Facility - Facility provides 24-hour accommodation, board, personal
care, and basic health and nursing care services under the daily supervision of a licensed
nurse and direction of a licensed physician to three or more residents dependent for care and
supervision. Licensed Nursing Home Administrator is required.
Living Will – See Advance Directives
Occupational Therapy – Health rehabilitation that helps individuals regain and build skills
for normal activities of daily living.
Ombudsman – A personal that investigates and mediates nursing home residents’ problems
and/or complaints regarding the nursing home they reside in.
Personal Care Services – Assistance with activities of daily living such as, grooming,
bathing, dressing, toileting and eating.
 Advanced Personal Care Services – personal care for persons who require medically
related assistance. The medically related assistance can include things like: ostomy
care, catheter care, bowel program, application of ointments or lotions to unbroken
skin, aseptic dressings, passive range of motion, assisting those who can’t bear any
weight on their legs.
 Basic Personal Care Services – personal care for those who do not have special
medical needs such as those mentioned above.
Residential Care Facility I - Facility which provides 24-hour care to three or more residents
who need or are provided with shelter, board, and protective oversight, which may include
storage, distribution or administration of medications and care during short-term illness or
recuperation. Residents who live in a RCF are required to make a path to safety unassisted. A
licensed Nursing Home Administrator is not required.
Residential Care Facility II - Facility which provides 24-hour accommodation, board, and
care to three or more residents who need or are provided with supervision of diets, assistance
in personal care, storage, distribution or administration of medications, supervision of health
care under the direction of a licensed physician, and protective oversight, including care
during short-term illness or recuperation. Residents who live in a RCF* are required to make
a path to safety unassisted. A licensed Nursing Home Administrator is required.
Respite Care – help that provides temporary relief for a caregiver of a dependent adult.
Respite care can be provided in the home or outside the home such as an adult day care
center.
 Advanced Respite Care – respite care for those with special medically related needs.
 Basic Respite Care – respite care for those without special medically related needs.
For those who need only supervision and/or someone to simply be present with them.
 Nurse Respite Care – respite care for those with special needs that only a nurse or
trained family member could meet.
Skilled Nursing Facility - Facility provides 24-hour accommodation, board and skilled
nursing care and treatment services to at least three residents. Skilled nursing care and
treatment services are commonly performed by or under the supervision of a registered
professional nurse for individuals requiring twenty-four hour care by licensed nursing
personnel including acts of observation, care and counsel of the aged, ill, injured or infirm,
the administration of medications and treatments as prescribed by a licensed physician or
dentist, and other nursing functions requiring substantial specialized judgment and skill.
Licensed Nursing Home Administrator is required.
Spend Down – The amount of money determined by Division of Social Services, Family
Support Division that has to be spent before a person would be eligible for Medicaid
assistance. Must reapply quarterly
SSI (Supplemental Security Income) – A Social Security Administration program that
provides extra monthly income to the blind, disabled and elderly persons with very low
income. Individuals must meet income requirements.