WAJIBIKA: PRESENTATION TO DPS JAN 15, 2014 BY PETER & CONRAD THE BASICS Wajibika means “to be accountable” Assists the Government of Tanzania to strengthen programmatic and fiscal accountability in Local Government Authorities (LGAs) Supports Decentralization by Devolution and other GOT reforms USAID financed project over 4 years (2009-2013) Partners: Abt Associates (lead); FHI360; CSSC – Christian Social Services Commission MAP OF TANZANIA SHOWING WAJIBIKA REGIONS 2 CONTEXT: SUPPORTING TANZANIA’S REFORMS 1998 Local Government Reform Program I Decentralization from central ministries, departments and agencies to the LGA LGRP II, Decentralization by Devolution (D by D), empowers LGA as primary service providers in their area of jurisdiction Wajibika operates in the context of LGRPII to complement the Government of Tanzania (GOT) 3 D BY D IN THE HEALTH SECTOR Health sector reforms in Tanzania began in 1994 to improve access to, quality of, and efficiency of health service delivery Major focus was to strengthen council health services D by D was introduced in 2001 when health services became part of LGA responsibility Recognized need for strengthening council-level systemic planning, budgeting, and public financial management systems 4 WAJIBIKA: OBJECTIVES WITH A VISION Improve governance through strengthened programmatic and fiscal accountability in the target councils Strengthen support for decentralized management and the effective use of resources Develop an effective expansion plan for the GOT to improve council performance and accountability 5 WAJIBIKA CONCEPTUAL FRAMEWORK 6 COLLABORATION: WORKING WITHIN THE SYSTEM Working with existing institutions: • Government ministries: • PMO-RALG • MOHSW • MOF • CAG and Office of IAG • PPRA Wajibika strategies: Involvement of all stakeholders Alignment with national policies Using Tanzanian tools and methods 7 THE LANDSCAPE PRIOR TO WAJIBIKA In years prior to Wajibika many focus councils received qualified audit reports; key issues included: Weak internal controls Failure to follow procurement procedures Failure to respond to previous audit queries GOT wanted to migrate from manual to computerized financial management systems GOT policy outlined a bottom-up approach to planning in the health sector, yet: Councils developed their health plans without facility/community input Health facility plans at council level were prepared in a topdown manner WHAT HAVE WE ACHIEVED? Then Wajibika • Only 44% of councils in the initial Wajibika area received clean audit reports 2010/11 • GOT wanted to migrate to computerized financial systems, but were still using manual systems Now • 85% of councils received clean audit reports 2011/12 • All Wajibika focus councils now have access to and are using EPICOR financial management software 9 THEN AND NOW… Then Wajibika • Councils’ health plans developed in a top-down manner without facility/community input • Council Health Management Teams (CHMT) were not providing feedback to facility incharges and other stakeholders on approved Comprehensive Council Health Plans (CCHP) Now • Bottom-up planning conducted by the LGAs with community involvement • CHMTs provide feedback and facility/community stakeholders are motivated to engage in planning and have information to demand services 10 WHAT WAJIBIKA DID • Advocacy at all levels • Mentoring and onthe-job training • Capacity building in: Planning and Budgeting Accounting Internal Controls Wajibika staff with DHO, Medical Officer, and Chamwino Community Health Governing Committee Procurement 11 WHO BENEFITED? Community Pre-planning PMO-RALG Epicor support Health facility service delivery Senior management capacity built Council - Internal audit Tanzania Mentors Association – new resource for councils 12 A CLOSER LOOK Wajibika trained accountants, internal auditors, procurement units, department heads, and councilors Percentage of councils receiving clean audit reports increased from 44% to 85% Increased Capital Development Grant funding Improved financial discipline Increased health and other community services 13 MAKING BOTTOM UP PLANNING A REALITY Pre-planning meeting to develop facility annual plans, involving: health facility officers in-charges, council health services board, CHMT, health implementing partners • • • Increased community participation in facility plan implementation 100% of health facilities have annual plans—CHMTs use this input to develop accurate CCHPs OVC, HIV/AIDS, FP, MNCH, malaria, and TB clearly reflected in CCHPs 14 THREE LEVELS OF MENTORING Mentoring Individual Level • One-on-one coaching • On-the-job-training • Professional guidance Systems Level • Data used for decision making; reporting • Financial management • Internal audit • Communications and planning process Institutional Level • Organizational development • Adherence to institutional polices 15 FROM ADVERSE TO CLEAN AUDIT ‘Clean’ audit reports from the Controller and Auditor General for Wajibika councils: FY2010/11 - 44% of councils FY2011/12 - 85% of councils A “clean” audit report entitles a council to 100% of its annual Capital Development Grant plus a 20% bonus; an adverse audit report can result in only 30% of the CDG allocation Morogoro District Case Study • Adverse report (2010/11) • Clean audit report (2011/12) Mr. Julius Madiga, Executive Director, Morogoro District 16 IMPROVED SERVICE DELIVERY Lulu Shilinde, Clinical Officer in Charge, serves a patient at Ifunda Dispensary Ifunda Dispensary officer-incharge was trained in facility planning Wajibika mentor helped her assess and prioritize needs CCHP reflected greatest needs-reliable water and electricity Now dispensary has clean water and electricity and better responds to community health needs 17 WAJIBIKA MENTORS FORM THEIR OWN ORGANIZATION Mentors and counterparts realized that the Wajibika approach needed to be sustained Tanzania Mentors Association officially registered as NGO on 21 May 2013 Created by-laws, elected leadership, developed draft MOUs with PMO-RALG, MOHSW and councils 18 INNOVATIVE SOLUTIONS: EXPEDITING PAYMENT PROCESSES • Makete District Treasurer, salaries section, record keeping and accounts operated from several offices • Processing payments was logistically challenging • Wajibika mentor advised moving finance department staff to one office • Result: increased efficiency in finance and other departments • Cut payment processing time by 50%. 19 CHALLENGES Frequent transfers of council staff (e.g. 20 out of 38 council directors have been transferred in 4 years) System-wide resistance to implementation of D by D Late disbursement of funds to councils Limited network connectivity No interface between Epicor and PlanRep3 Epicor not producing all required reports (income statements, balance sheet, etc.) 20 LESSONS LEARNED Mentoring facilitates practical learning and is a viable option to minimize off-site training Using a bottom-up approach in planning and budgeting is essential to implement D by D If internal auditors are supported and recognized they add value to council operations Working through the existing systems leads to easier acceptability of interventions and sustainability 21 THANK YOU . 22