Wireless Network Assessment Questionnaire
Booz Allen is assisting the Department of Veterans Affairs (VA) in prioritizing mobile device (iPads, etc)
deployment across the VA. This form is being used to assess the current state of your site’s Wireless
Local Area Network (WLAN). It consists of a set of questions that will be used to assist us in understanding
your existing WLAN and how we can better prepare for a site WLAN assessment. The questions should be
answered as accurately as possible.
Should you have any questions or concerns please contact the person who sent this to you or:
Mr. John Kraus
Booz Allen Hamilton in support of VA Mobile Deployment
(732) 936-3701
John.Kraus2@va.gov or
Kraus_John@bah.com
Thank you for your time and effort.
Research Agency Selection Criteria
Site Location:
On-Site Contact Name:
On-Site Manager:
Project Contact:
Facilitator:
Date:
The questions below have detailed answers, please select all that apply. However, if you answer
“other” or a box that requires an explanation, please place your answer in the comments block.
The comments should be specific to the question and brief.
Place this completed document along with any supporting documentation in your "Facility
Wireless Documentation" folder under: https://vaww.sde.portal.va.gov/sites/fo/svcs/MobileDevProg.
Please protect the completed version of this
document by following the approved methods
described in VA Handbook XXXX as it may contain
sensitive data.
Rev 1.0
Facility WLAN Network Assessment Questionnaire
CONFIDENTIAL
VA Wireless Assessment Questionnaire
I.
General Wireless Questions
#
Assessment Questions
1–5
1
How many buildings does your site
include?
(If greater than ten, please indicate
total count in the comments)
How many wireless clients are
currently on the network?
0 – 50
2
Answer
Comments
5 – 10
10+
50 -100
100 – 250
250 – 500
500+
0 - 50
3
Outside of the iPad deployment,
how many additional wireless
clients are expected to be added in
the near future? (If additional
clients are expected, provide an
estimate of how many additional
wireless clients will be installed and
when the installation will take
place.)
Yes
4
Do you currently have a controllerbased wireless network
implemented at your location?
What is the solution (i.e., Cisco
LAN Controller)?
3G
5
In the event that an 802.11 WLAN
is not accessible in your site’s
coverage area or it fails, what
backup capability do you have
available?
How many Wireless Access Points
are currently in operation at your
facility?
0 – 25
6
50 - 100
100+
No
4G
None
Unknown
25 – 50
50 – 75
75 – 100
100+
7
8
9
Provide a list of the Access Points
at your location by model and
quantity. You can either type this
information in the comments block
to the far right or attach the
information in the shared folder,
which can be accessed here.
Is there a hybrid wireless network
solution on site? If yes, then briefly
explain its design and if an
upgrade is in progress or
scheduled.
What model of Wireless LAN
Controller (WLC) is in use at your
location? Please list the controllers
in the comment block along with
License Count and Code they are
using. Please also indicate if the
controller has been scheduled for
an upgrade.
Yes
No
WISM
5508
4400 Series
2500 Series
2100 Series
None
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VA Wireless Assessment Questionnaire
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Assessment Questions
Answer
Comments
Other
10
11
Is there a scheduled
upgrade/replacement to your
existing WLAN? (If yes, please
briefly explain what will be
upgraded and when the upgrade
will take place.)
Yes
What client devices and client
operating systems are you
currently supporting or will you
support in the future? Be as
specific as possible.
(If other is selected, please list the
other devices that will be included
in the model and operating
systems.)
Smart Phone
No
Unknown
Tablets/Ipads
Laptops
Scanners
Windows XP
Windows 7
OS 6
OS 7
Other
12
Please select the
applications/services for your
wireless network. Note that more
than one application/services may
apply. (If other is selected, please
indicate what other applications are
in use by the WLAN.)
Data
Voice
Video
RFID/Track
Location
Other
13
Please provide the minimum
coverage requirements for each of
the above selected
applications/services in the
comments block to the far right.
Yes
14
Do you have a facility wireless
network diagram? (If yes, please
attach a diagram of your wireless
network to XXXX.)
Yes
15
Are there any ceilings over 10 ft
high in the buildings that make up
your site? (If yes, please state the
ceiling height and where they are
located (i.e., warehouse facility).)
Yes
16
Is construction in-progress or are
there hard hat areas where
wireless is or will be installed? (If
yes, please state the hard hat
areas are located (i.e., warehouse
facility).)
Yes
17
Are there any areas on site that are
lead lined, surrounded by glass,
metal structures, or elevator bays
in the location’s intended wireless
access? (If yes, please briefly
describe or name those areas in
the comments block to the far
right.)
No
No
No
No
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VA Wireless Assessment Questionnaire
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Assessment Questions
Yes
18
Are there any requirements that
can be completed prior to arriving
on-site to acquire security badge or
s building access? (If yes, please
upload the required paperwork or
instructions to XXXX.)
Yes
19
Will escorts be required? (If yes,
please describe any procedures
that are required to obtain an
escort.)
Yes
20
Will a secure location be needed in
order to complete the assessment?
If so, will such a location be
provided for the team to use? (If
no, please describe the guidelines
to maintaining a secure location at
your site location.)
21
Answer
Comments
No
No
No
Please briefly describe your
existing wireless security
infrastructure (i.e., passive IDS,
Rogue detection, FIPS 140-2,
etc.) in the comments block on
the far right.
Yes
22
Is there a separate public/guest
access point at your site? (If yes,
please briefly explain how it can be
accessed and what security is in
place.)
Yes
23
Do you have any wireless point-topoint or point-to-multipoint needs
such as connecting distant
buildings or campuses or providing
redundancy services? (If yes,
please explain what those services
are and list where they are
located.)
Yes
24
Are you using RFID or location
tracking at this time? (If no, please
state whether it is being considered
for implementation.)
Yes
25
Are your access switches capable
of providing Power over Ethernet
(PoE)? (If yes, please explain if
additional Access Points will be
needed. If no, please describe any
plans in place to upgrade the
switches to PoE.)
No
No
No
No
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Assessment Questions
26
What type of Wireless LAN security
solution(s) are currently in place?
(Please select all that apply and if
“other” is selected, indicate what
Wireless LAN security solution(s)
are in place.)
Answer
Comments
LDAP
AD
None
LEAP
WPA
Radius
EAP-TLS
Firewall
PKI
Other
Yes
27
Do you use an access control
server (ACS) device? (If yes,
please provide the make and
model of the device.)
Yes
28
Are you using a radius server to
authenticate the WLAN clients at
your site? (If yes, please indicate
make and model of the radius
server.)
Yes
29
Do you have requirements for
auditing your wireless network or
compliance reporting? (If yes,
please explain those requirements
in the comments block to the far
right.)
Yes
30
Do you have a method of
managing your WLAN network? (If
yes, provide the make and model
of your WLAN management
device, such as the Cisco Prime
(CPI) or Cisco NCS.)
Yes
31
If you have a method to monitor or
manage your wireless network,
would it be possible to provide our
wireless engineers most recent
reports(i.e., AP Health Report, AP
Channel Assignment, AP Client
Count, TOP Talkers)? (If yes,
please send the reports to XXXX.)
II.
No
No
No
No
No
Current Issues with the Wireless Infrastructure
The following section is meant to help us understand any current wireless issues you are
experiencing at your site.
#
Assessment Questions
Answer
Slow throughput
32
Are you experiencing any of the
following issues with your wireless
network? Select all that apply. (If
other, please explain.)
Comments
Frequent
disconnects
Difficult to
associate
Poor roaming
Other
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VA Wireless Assessment Questionnaire
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33
Assessment Questions
Answer
Are there locations that seem to
have the highest concentration of
wireless users (i.e., conference
rooms or training areas)? Select all
that apply.
Training area
Comments
Conference
rooms
Waiting areas
Auditoriums
None
Yes
34
Is there a high volume of wireless
incident tickets associated with a
specific location at your site? (If
yes, please briefly explain the
number and type of tickets
associated with your site.)
Yes
35
Are there any other organizations
operating a wireless network
around your facility? (If yes, please
list the organizations that are
operating a wireless network at
your facility.)
Yes
36
Have you experienced reports of
trouble areas whereby clients are
unable to pick up the wireless
network (e.g., coverage holes or
RF dead zones)? (If yes, please
indicate the building, floor and
possible location markers, such as
room numbers.)
Yes
37
Are there any known RF dead
zone sources in or around the
facility? (If yes, please describe the
RF dead zone sources around the
facility.)
Yes
38
Are there any specific access
points that seem to drop users, not
let new users associate or have
latency issues? (If yes please
provide name and location of the
access point and, if applicable, a
time of day that this issue appears
most often.)
39
What time of day would be
considered your peak time for
wireless users? Select all that
apply.
No
No
No
No
No
8am – 10am
10am – noon
noon – 2PM
2PM- 4PM
After 4PM
40
Are there peak times of day that
wireless seems to be most
problematic? (If yes, please
describe the time of day the
wireless seems to be most
problematic and why.)
III.
Yes
No
Wireless Infrastructure Implementation
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VA Wireless Assessment Questionnaire
The following section is meant to help us understand the configuration of your Wireless
Infrastructure implementation.
#
41
42
Assessment Questions
How many separate WLAN
networks are implemented at your
facility? Select all that apply. (If
other, please specify the type of
WLAN network.)
What operating bands are the
networks configured to at your
facility?
43
Please provide the list of the SSIDs
configured for each WLAN network
in the comments block to the far
right.
44
What are the channel assignments
for each band and WLAN network?
Please list the channel
assignments of each band and
WLAN network in the comments
block to the far right.
Answer
Comments
Hospital Wireless
Guest Wireless
Others, please
specify
2.4 GHz
5.0 GHz
Both
In the following two blocks, please provide any additional information about your wireless infrastructure
that you deem relevant which has not been covered by the questions above. Additionally, present
comments regarding specific access requirements at your facility.
Special Considerations:
Comments:
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VA Wireless Assessment Questionnaire
Checklist for attached information:
1.
2.
3.
4.
5.
6.
7.
Post-installation site survey/heatmaps
Detailed floor plans with dimensions
Wireless equipment inventory
Trouble ticket report
Facility point of contact names and numbers
List of physical/escort access requirements
Wireless LAN controllers screenshots or configuration
Facility WLAN Network Assessment Questionnaire (Rev 1.0)
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