SAP UA Summer Workshops 2010
ERPsim Faculty Training (Level 1) – Day 2
Prof. Gilbert Babin, Ph.D.
Prof. Jacques Robert, Ph.D.
Simone Spiller, M.Sc.
© Léger et al. 2010. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Day 2 Agenda
• Instructors training on ERPsim
• In-depth training on managing ERPsim
• Using ERPsim with a real SAP client
• Manage a real game !
• Master data and configuration: an overview
• A quick glance at SAP master data and configuration
• Using ERPsim in class
• The ERPsim pedagogical approach explained
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
ERPsim Game
Administration
Login into the simulator
• Select the server
• Enter the client number, username and password
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 4
Simulator’s interface
•
•
•
•
The interface includes:
The configuration and state file list
The simulation state bar that gives the current status of the simulation
The current information on the simulation, including:
• The Expected and Actual Day duration
• The state of the processing
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 5
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Editing the configuration file
• Editor allows
• Changes in duration
• Activation of teams
• Selection of simulator options
• "Save As" lets the user make a copy of the state file with a different name
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 7
Loading the simulation
• When clicking “Load”, the simulation will read the state file
and configure the simulation according to the options set
in the editor
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 8
The simCID
• The simCID is a unique identifier that is required to launch
any new simulation
• Do not lose or share this code
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 9
Checking game parameters
Activation of teams
• Select your class
• Validate team
activation
• Click the
“Activate” button
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Multi-view interface
• List of views available depends on user
• Admin users: admin, banker, viewer, clock views
• View user: viewer, clock views
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Preparing the simulation
• Once "Start" is clicked, the preparation of the game will occur
• This is when the pre-game options will be executed. Other
changes are made into SAP, including setting the initial raw
materials price
•
Once “Start” is clicked, the simulation will go in the preparation step
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 12
Continuing a simulation
• Once preparation is completed, the simulation will pause,
allowing you to give further instructions to the participants
• You can then click on “Continue” when you are ready to
start the quarter
When the simulator reaches the end of Quarter 0 (the preparation quarter), the “Continue”
option becomes available.
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 13
Session independence
• Each session in ERPsim is independent
• You can have the administration console, the banker’s page and
the viewer’s page opened on the same computer
• Only supported with Internet Explorer 7 or using different browsers
• The simulation still runs on the web server if the
administrator is logged out
• It is important to ALWAYS unloading a simulation when you end
your class
• Two sessions using the same username behave in sync
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 14
Pausing the game
• When pausing the game:
• If there are any processing remaining for that particular day,
they will be completed and then the game will pause
• A state file is created at this paused state
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 15
Using the viewer’s page
• Open a new session in
Internet Explorer 7
• Log in as the viewer:
• Login: view
• Password: viewer
• This viewer page will be
used to display data for
the participants:
• Raw material prices
• Rankings of the teams
• News
• This page is also
available for the students
by login in with their
username
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 16
Using the banker’s page
• Open a new session in
Internet Explorer 7
• Log in as the banker:
• Login: bank
• Password: banker
• This banker page will be
used to change the credit
rating of the team and
allow bank loan
increase/reduction for
each team
• It displays the current
balance sheet and
profit & loss statement
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 17
Using the banker’s page
• At the end of each quarter, the banker is allowed to
change the credit rating of every team and apply a bank
loan variation
• The credit rating can change during the game
automatically:
• During a quarter if the team’s cash account goes under € 0, the
credit rating will drop
• At the end of the quarter if the team’s cash account stayed
above € 0 for the whole quarter, the credit rating will increase
• This page also include the balance sheet and the actual
time a day started
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 18
Configuration and state files
• The purpose of state files is to keep track of what’s going on in
the current simulation in order to continue a game at a certain
point in time (virtual quarter and day)
• What is the logic behind the configuration and state files?
• The configuration file represent the options that are selected at first
• State files are created during the simulation
• It is one of these files that you want to use to resume a simulation
• Since state files are not updated (a new one is created instead), you need to
use the one that point to the right Quarter and Day at which you want to
resume
• State files contain some data from the simulation, but will not replace
the documents in SAP (in case you ask for a client refresh, the
simulator will not create again the Purchase Orders, Requisitions, etc.)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 19
State files
• The name of the file includes:
• The current day/quarter
• The date and time at which the state file was created (usually the
moment when the game was saved)
• End-of-quarter state files are created at the end of a quarter
• These files are not erased
• Can be used to restart the simulation at the end of a quarter
• Their name starts with the quarter at which the file was saved
• Transient state files are created at every step of the simulation
• These files are erased when reaching the end of a quarter
• Can be used to restart the simulation in the middle of a quarter if a
problem occurred
• Their name starts with "state_"
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
State files
• By default, transient state files are not displayed
• Select the “Show state files” option to show them
• State files can be edited
• Always keep the “.xml.gz” extension when renaming them!
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 21
Administrator’s reports
• Financial Data Reports
• General Ledger Accounts
• Lists all the account for the teams and their balance.
• Product Information Reports
• Product Marketing Information
• Displays the actual sales price set by the team by distribution channel
and product.
• Inventory
• Displays the actual inventory for each team
• Product Description
• Displays the actual name of the 6 products for each team and the
BOM for each of them.
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 22
Administrator’s reports
• Pricing and News Reports
• Raw Material Prices Evolution
• Graphic representing the evolution of the raw material prices per
day and quarter.
• Prime Rate Evolution
• Newswire History
• Gives the whole news list per day and quarter.
• Packing Material Price Evolution
• Graphic representing the evolution of the packing material’s
prices per day and quarter.
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 23
Managing the simulation from
different locations
• Thinks to consider when you and the participants are not
in the same location when playing the game:
• The participants may be playing from a computer lab where they
don’t have the necessary authorization to add a server in SAP
• They can use a Windows’ Run command instead of configuring
the server in SAP:
• SAPGUI <server address> <server number>
• Connection issues can be a problem
• Make sure you are able to keep contact with the participants
and pause the game if required
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 24
How to practice ?
• Select any server
• Enter a client number that starts with a letter
• Enter default username and password. Increment number in each scenario.
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 25
Practice scenario 1
• Scenario 1 is a refresher course for any participants that
have not used the simulator in a while.
• Run a game with quarters of 5 minutes. Two teams will
play the game. The goal is to reach the end of the game.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 2
• Run a 4 quarters game lasting 5minutes each. Eight
teams will play the game on a new SAP client.
• Pause and Continue
• Crash browser
• Stop, Unload and Resume.
• Rename state file at the end of quarter
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 3
• Scenario 3 demonstrates how the state files allow you to
resume the game where you left off.
• Run a game with 5 minutes quarter that will span over two
lectures using the same SAP client. The goal is to reach
the end of the game.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 4
• Scenario 4 is for extra practice.
• Play a 3 quarter game lasting 5 minutes for another group
of your ERPsim course on the same SAP client as
scenario 3.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 5
• Run a game lasting 5 minutes per quarter that will span
over two lectures for two groups of the ERPsim course on
the same SAP client. Note that the lectures are
alternating: the first group meets on Mondays and the
second group on Tuesdays.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 6
• Run a game where 2 teams have full control over the
procurement and production processes.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 7
• Run a game with 2 teams with less financial constraints.
What are the different ways to achieve this? How is this
affecting the way the game is played?
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 8
• Run an intro game to run the manufacturing introductory
game (chapter 2).
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 9
• Prior to a game, you allowed your students to change their
bill of materials, or BOMs for short, in the system. What
are the steps that you need to perform in order to check
the BOM of each team with the simulator without putting
any data in the system?
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 10
• Your students have performed all transactions in Chapters
3 and 4. Run a game starting in quarter 2, that would
guarantee that all teams have the same financial figures
and the same inventory. What do you need to modify in
the configuration file?
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 11
• Start a simulation and determine how you can identify
which teams have difficulty mastering the production
process.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 12
• Based on the balance sheet and the profit & lost
statement, determine at what stage a team is in its
procurement-production process.
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Practice scenario 13
• Analyze the financial ratio in the viewer page. What can
you conclude from the gross margin, net margin, ROA,
D/E and ROE ?
• Answer in powerpoint comments and in video format on
the ERPsim learning portal (ERPsim Video Training for
Instructors)
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Anwser to the scenarios ?
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Using ERPsim
with a real SAP
client
Master data and
configuration: an
overview
Material for Master Data
and Configuration
• Chapters 7 to 13
• http://erpsim.hec.ca/learning/#/material/15
• Slides (Chap. 7 and 8 only)
• http://erpsim.hec.ca/learning/#/material/13
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Pedagogical
Approach
Paradigm shift in IT education
• Paradigm shift in the teaching
• From instructors to coaches
• From specialized technical knowledge to holistic business
knowledge
• Paradigm shift in the learning
• From “point-and-click” to discovery of how SAP can help
achieve business goals
• From technical questions to business strategy issues
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Changing the way we teach and learn ERP
http://www.youtube.com/watch?v=kfGZZNZ8kiU
http://www.youtube.com/watch?v=gV4Y7BxTgrU
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Standard-based approach
Kang and Santhanam, 2004
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Competency approach
Kang and Santhanam, 2004
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 6
And it works !
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
Interview with Harvey Feldstein on simulation
game pedagogy
Part 1 http://www.youtube.com/watch?v=FB0j3yoz0co
Part 2 http://www.youtube.com/watch?v=OEWf-3nKRf0
Part 3 http://www.youtube.com/watch?v=R-2Gpkrr59I
Part 4 http://www.youtube.com/watch?v=leLtaE2Pei4
Part 5 http://www.youtube.com/watch?v=M03t--KTS9I
© Léger et al. 2009. ERPsim is proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western
Michigan Univ. ERPsim is owned by Polyvalor and Valorisation Gestion and commericialized by Baton Simulations. More info at erpsim.hec.ca
© SAP 2009 / Page 10