Hector Cintron CIS1020-035 Relationships April 21, 2011 Contents Bibliography ................................................................................................................................................... I Communication ............................................................................................................................................. 2 Respect.......................................................................................................................................................... 7 Problem solve ............................................................................................................................................. 10 Bibliography Elizabeth Scott, M. (2010, December 10). Communicate: Improve Your Relationships With Effective Communication Skills. Retrieved april 25, 2011, from About.com: http://stress.about.com/od/relationships/ht/healthycomm.htm how to a problem. (n.d.). Retrieved april 25, 2011, from wiki how: http://www.wikihow.com/Solve-aProblem PhD, J. I. (n.d.). Have You Been Accidentally Losing Your Partner's Respect? Retrieved april 25, 2011, from GreatRelationshipCoach.org: http://www.greatrelationshipcoach.org/earn_your_partners_respect.html Romantic Relationships for Teens. (n.d.). Retrieved april 25, 2011, from Palo Alto Medical Foundation: http://www.pamf.org/teen/abc/types/romantic.html Figure 1 ......................................................................................................................................................... 2 Figure 2 ......................................................................................................................................................... 7 Figure 3 ....................................................................................................................................................... 10 Figure 4 ....................................................................................................................................................... 13 Relationships In thinking about the different types of relationships, it is important to realize that you can have an intimate relationship with anyone. An intimate relationship is one in which you can truly be yourself with someone who you respect and are respected by in return. It is an emotional connection that can also be physical. It does not have to be in the context of a romantic or sexual relationship in thinking about the different types of relationships, it is important to realize that you can have an intimate relationship with anyone. An intimate relationship is one in which you can truly be yourself with someone who you respect and are respected by in return. It is an emotional connection that can also be physical. It does not have to be in the context of a romantic or sexual relationship There are three key terms for a good relationship. They are Communication, Respect, and Problem Solve. As you read this guide you will learn to do these things in a healthy manner.1 1 I http://www.pamf.org/teen/abc/types/romantic.html Communication The first topic on our list is communication. Conflict in a relationship is virtually inevitable. In itself, conflict isn’t a problem; how it’s handled, however, can bring people together or tear them apart. Figure 1 Poor communication skills, disagreements and misunderstandings can be a source of anger and distance, or a key to a stronger relationship and happier future. Next time you’re dealing with conflict, keep these tips on effective communication skills in mind and you can create a more positive outcome. Here are useful skills for communication. Stay Focused: Sometimes it’s tempting to bring up past seemingly related conflicts when dealing with current ones. Unfortunately, this often clouds the issue and makes finding mutual understanding and a solution to the current issue less likely, and makes the whole discussion more taxing and even confusing. Try not to bring up past hurts or other topics. Stay focused on the present, your feelings, understanding one another and finding a solution Listen Carefully: People often think they’re listening, but are really thinking about what they’re going to say next when the other person stops talking. Truly effective communication goes both ways. While it might be difficult, try really listening to what the person is say don’t interrupt. Don’t get defensive. Just hear them and reflect back what they’re saying so they know you’ve heard. Then you’ll understand them better and they’ll be more willing to listen II Try To See Their Point of View: In a conflict, most of us primarily want to feel heard and understood. We talk a lot about our point of view to get the other person to see things our way. Ironically, if we all do this all the time, there’s little focus on the other person’s point of view, and nobody feels understood. Try to really see the other side, and then you can better explain yours. (If you don't 'get it', ask more questions until you do.) Others will more likely be willing to listen if they feel heard Respond to Criticism with Empathy: When someone comes at you with criticism, it’s easy to feel that they’re wrong, and get defensive. While criticism is hard to hear, and often exaggerated or colored by the other person’s emotions, it’s important to listen for the other person’s pain and respond with empathy for their feelings. Also, look for what’s true in what they’re saying; that can be valuable information for you. Own what’s yours: Realize that personal responsibility is strength, not a weakness. Effective communication involves admitting when you’re wrong. If you share some responsibility in a conflict (which is usually the case), look for and admit to what’s yours. It diffuses the situation, sets a good example, and shows maturity. It also often inspires the other person to respond in kind, leading you both closer to mutual understanding and a solution. Use “I” Messages: Rather than saying things like, “You really messed up here,” begin statements with “I”, and make them about yourself and your feelings, like, “I feel frustrated when this happens.” It’s less accusatory, sparks less defensiveness, and helps the other person understand your point of view rather than feeling attacked. III Page everybody’s needs. Either through compromise or a new solution that gives you both what you 3 Look for Compromise: Instead of trying to ‘win’ the argument, look for solutions that meet want most, this focus is much more effective than one person getting what they want at the other’s expense. Healthy communication involves finding a resolution that both sides can be happy with. Take a Time-Out: Sometimes tempers get heated and it’s just too difficult to continue a discussion without it becoming an argument or a fight. If you feel yourself or the other person starting to get too angry, it’s okay to take a break from the discussion until you both cool off. Sometimes good communication means knowing when to take a break. Don’t Give Up: While taking a break from the discussion is sometimes a good idea, always come back to it. If you both approach the situation with a constructive attitude, mutual respect, and a willingness to see the other’s point of view or at least find a solution, you can make progress toward the goal of a resolution to the conflict. Unless it’s time to give up on the relationship, don’t give up on communication. Ask for Help If You Need It: If one or both of you has trouble staying respectful during conflict, or if you’ve tried resolving conflict with the person on your own and the situation just doesn’t seem to be improving, you might benefit from a few sessions with a therapist. Couples counseling or family therapy can provide help with altercations and teach skills to resolve future conflict. If the person doesn’t want to go, you can still often benefit from going alone. Tips Remember that the goal of effective communication skills should be mutual understanding and Page 4 finding a solution that pleases both parties, not ‘winning’ the argument or ‘being right’. IV This doesn’t work in every situation, but sometimes (if you’re having a conflict in a romantic relationship) it helps to hold hands or stay physically connected as you talk. This can remind you that you still care about each other and generally support one another. Keep in mind that it’s important to remain respectful of the other person, even if you don’t like their actions. Here’s a list of common unhealthy ways to handle conflict. Do you do some of these? If so, your poor communication skills could in your life.be causing additional stress Conventional wisdom (and research) says that good communication can improve relationships, increasing intimacy, trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt! Here are some examples of negative and even destructive attitudes and communication patterns that can exacerbate conflict in a relationship. How many of these sounds like something you’d do? Avoiding Conflict Altogether: Rather than discussing building frustrations in calm, respectful manner, some people just don’t say anything to the person they are speaking to until they’re ready to explode, and then blurt it out in an angry, hurtful way. This seems to be the less stressful route—avoiding an argument altogether—but usually causes more stress to both parties, as tensions rise, resentments grow inside, and a much bigger argument eventually results. It's much healthier to address and resolve conflict. Being Defensive: Rather than addressing the person in which you are talking to complaints with Page defend themselves by steadfastly deny any wrongdoing and work hard to avoid looking at the 5 an objective eye and willingness to understand the other person’s point of view, people try to V possibility that they could be contributing to a problem. Denying responsibility may seem to alleviate stress in the short run, but creates long-term problems when people don’t feel listened to and unresolved conflicts and continue to grow. Overgeneralizing: When something happens that they don’t like, some blow it out of proportion by making sweeping generalizations. Avoid starting sentences with, “You always…” and “You never…” as in, “You always come home late!” or “You never do what I want to do!” Stop and think about whether or not this is really true. Also, don’t bring up past conflicts to throw the discussion off-topic and stir up more stress. This stands in the way of true conflict resolution, and increases the level of conflict. Being Right: It’s damaging to decide that there’s a ‘right’ way to look at things and a ‘wrong’ way to look at things, and that your way of seeing things is right. Don’t demand that the person see things the same way, and don’t take it as a personal attack if they have a different opinion. Look for a compromise or agreeing to disagree, and remember that there’s not always a ‘right’ or a ‘wrong’, and those two points of view can both be valid. "Psychoanalyzing" / Mind-Reading: Instead of asking about the person’s thoughts and feelings, people sometimes decide that they ‘know’ what the persons are thinking and feeling based only on faulty interpretations of their actions—and always assume it’s negative! (For example, deciding a late mate doesn’t care enough to be on time, or that a tired the person is denying sex out of passive-aggressiveness.) This creates hostility and misunderstandings. Forgetting to Listen: Some people interrupt, roll their eyes, and rehearse what they’re going to say next instead of truly listening and attempting to understand the person. This keeps you from Page the importance of really listening and empathizing with the other person! 6 seeing their point of view, and keeps the person from wanting to see yours! Don’t underestimate VI Playing the Blame Game: Some people handle conflict by criticizing and blaming the other person for the situation. They see admitting any weakness on their own part as a weakening of their credibility, and avoid it at all costs, and even try to shame them for being ‘at fault’. Instead, try to view conflict as an opportunity to analyze the situation objectively, assess the needs of both parties and come up with a solution that helps you both. Trying to ‘Win’ the Argument: I love it when Dr. Phil says that if people are focused on ‘winning’ the argument, “the relationship loses”! The point of a relationship discussion should be mutual understanding and coming to an agreement or resolution that respects everyone’s needs. If you’re making a case for how wrong the other person is, discounting their feelings, and staying stuck in your point of view, you’re focused in the wrong direction!2. Respect How to get the person's respect. Stop and think for a moment whether YOU can love someone you don't respect. It would be hard, wouldn't it? You would almost need to force yourself to be nice or caring. It's just very hard to attach to someone we don't respect. Something about them turns us off. Is it possible that the person's love for you has been turned off because you have unintentionally lost his or her respect? "How can I earn the person's respect?" We earn the person's respect when we: Figure 2 2 Elizabeth Scott, M.S. VII Page 7 Talk and behave in ways that are consistent with what we believe. We do what is best for the relationship even when it is something that is difficult for us. We do what is best for the relationship even when it is something that is difficult for whom you’re communicating with. Number three comes as a surprise to many people and is the place where most the persons accidentally lose respect. When we try to please or avoid upsetting the person--even though it's bad for our relationship--we lose more of the person's respect. Here are a few examples of seemingly loving, but respect-losing behaviors: Letting your teenage daughter stay out all night because that is what she wants to do. Saying that honesty is important to you, but then hiding information that the person may not like. Repeatedly allowing the person to hurt you with what he or she says or does. Not being assertive in expressing your needs and desires. Whether we do the damage or give our consent to the person's damaging behavior, we lose respect. At the time it may seem like the easiest thing to do. Sometimes it may even seem loving. But if it's damaging your relationship, it needs to stop. If your relationship is to be healthy, the sources of poison must be cut off. Page 8 Fighting fire with fire just makes a bigger fire. VIII It's very important to realize that you won't earn respect if you attempt to stop the person's destructive behavior with destructive behavior of your own. Complaining, blaming, and nagging, for example are intended to stop the person's bad behavior, but just make the relationship worse. They will wear away at any respect the person has for you. Not because the person doesn't like it, but because it's not effective. When you effectively respond to the person's behavior, you will earn respect, even if he or she doesn't like it. Your actions and words will say clearly that you value the relationship and will not be a part of destructive patterns. There is another way to earn the person's respect. That is to have a life of your own. If the person gets the message that you could not possibly carry on without him or her and that your entire life just revolves around the person, you will lose respect. This is most commonly seen in teenagers and needy adults. The person should feel lucky to have a capable, social, and valuable person. Basically, if there is nothing that attracts other people to you, you will also lose the attraction of the person. You will also be very insecure about losing the person. That insecurity actually makes it more likely that you will allow damaging patterns to continue. These patterns destroy any feelings of love you and the person have for each other. A counselor will help you to figure out the best way to respond to harmful things the person is 3 PhD, Jack Ito IX Page 9 doing. A response that will both stop the behavior and build the relationship3 Problem solve Problem solving is one of the most essential skills in life. Regardless of whom you are or what you do, you will face obstacles. How you deal with such challenges will often be a determining factor in how successful you are at life. While problems come in a wide variety of shapes and sizes, this article can give you a rough idea of how to solve one in a general sense. Figure 3 Approach the issue with clarity: This is the first and most important component to problem solving. While action and energy can often assist you in overcoming challenges, this effort is a waste if misguided or misplaced. The first step is always to approach any issue in a clear and logical manner, even if under time constraints or pressure Understand the issue: Once you're appropriately focused, you need to run through the problem. What are the components of the issue? What aspects are vital to a solution and which are extraneous? Once you've broken down a problem into its vital aspects, sort through any cause and effect relationships or patterns and cycles at work. Basically, you want to have a good grasp of what is going on. Plan a strategy: After you have a good grasp of the problem, begin to plan out a solution. In most cases this is a simple relationship of cause and effect. In dealing with a problem, you desire Page parameters posed by the problem. 10 to achieve a particular result. Consider what steps must be taken to achieve said result, given the X Execute your strategy: Once you've outlined logical steps toward your desired result, execute! If you are dealing with an issue such that conditions change upon execution, don't be afraid to reevaluate your strategy. Is something going vastly awry? Approach any new developments in the same logical manner in which you approached the original problem. This is important. You must make a critical decision as to whether or not your plan warrants alteration. Remember, changes in parameters of the issue do not necessarily mean the steps you've outlined will fail! In addition, it is sometimes necessary to execute your original plan fully to gain more insight into the problem. Unless this is a one shot deal, trial-and-error is often an excellent approach. Evaluate the results: Upon seeing your plan through, consider the result. Optimally, you successfully tackled the dilemma. However, if the results you expect were not achieved, consider your approach. Was there an error in planning or execution? Did new parameters present themselves? Reevaluate in light of these discoveries and approach the problem again. Sometimes you can repeat your original plan if the error was in execution. However, if the parameters have changed then a new strategy is often necessary. Continue to evaluate and execute: Several attempts may be necessary to solve the issue. Each time, however, keep in mind logic, clarity, and focus. These are the elements that ultimately lead to resolution. Even if you are checked by failure, clear thinking usually leads to a successful resolution. Tips Page this approach. 11 Always try to remain calm and logical when approaching a problem, resolution ultimately lies in XI Keep in mind the role others can play in problem solving. Although this article does not deal with group problem solving, team work often plays a vital role in such issues. The threat of personal tension in such situations merely underscores the importance of promoting clarity and logic within the group. Consider problem solving books related specifically to your issue. Polya's book "How to solve it” is an example of an excellent book for general problem solving. Attitude is the key. The more problems you solve the greater is your experience with problem solving. You can apply a solution from one area to another only by gaining experience. Be open to new problems. If you start feeling overwhelmed or frustrated, take a breather. Realize that every problem has a solution, but sometimes you're so wrapped up in it that you can't see anything BUT the problem. If you feel like you can't do anything, stop thinking about what you CAN'T do and start thinking about what you CAN do. Even if it's something small or seems unimportant, that little step might just lead to another, bigger step. 4 http://www.wikihow.com/Solve-a-Problem XII Page 12 Be brave. There is this thing called Future Problem Solvers. It can also solve problems.4 Years 1950-1960 1960-1970 1970-1980 1980-1990 1990-2000 2000-2010 Percentage Relationships Population Relationships Percentage Successful Unsuccessful 3,004,569,242 1,682,558,776 56% 1,261,919,082 420,639,694 3,091,856,381 1,947,869,520 63% 1,460,902,140 486,967,380 3,096,812,736 2,012,928,278 65% 1,509,696,209 503,232,070 3,980,712,740 2,706,884,663 68% 2,030,163,497 676,721,166 4,950,672,123 3,613,990,650 73% 2,710,492,988 903,497,663 5,947,351,208 4,817,354,478 81% 3,613,015,859 1,204,338,620 75% 25% Figure 4i i Page 13 http://www.pamf.org/teen/abc/types/romantic.html Elizabeth Scott, M.S. PhD, Jack Ito http://www.wikihow.com/Solve-a-Problem XIII