Table of Contents I. METHODOLOGY p. 3 II. EXECUTIVE SUMMARY p. 5 III. RESPONDENT PROFILE p. 8 IV. SPONSORSHIP SPENDING AND INVOLVEMENT p. 12 V. RESEARCH CONSIDERATIONS p. 36 VI. PROPERTY PERCEPTIONS p. 46 I. Methodology 3 Methodology A total of 106 participants were contacted, via email, by Performance Research and asked to complete an online questionnaire about the sponsorship decision-making process. Respondents were screened by IEG, Inc. to be sponsorship decision-makers from small, medium and large corporations worldwide. Data collection was conducted in February and March 2010. Research objectives included, but were not limited to, determining the benefits and services that are most important to companies when making sponsorship decisions and estimating how companies are budgeting for measurement and activation. The margin of error for this study is approximately + 5%. This study was conducted in conjunction with IEG, LLC. www.sponsorship.com 4 II. Executive Summary 5 Source: IEG Sponsorship Report March 19, 2010 www.iegsr.com Sponsors Send Clear Signal: We’re Coming Back If the ’09 edition of the IEG/Performance Research Sponsorship Decision-makers Survey provided proof that the industry would face its toughest year ever, this year’s study offers evidence that the worst is behind us. The tenth annual survey also sets a new benchmark in terms of the level of commitment companies have to the sponsorship medium compared to other forms of marketing and advertising. Specifically, corporate marketers reported that sponsorship now accounts for, on average, 25.4 percent of their overall marketing, advertising and promotion spending. That is far higher that the survey’s previous high of 19.5 percent recorded two years ago and comes after the average portion of marketing budgets devoted to sponsorship had dipped to 17.6 percent last year. 6 Source: IEG Sponsorship Report March 19, 2010 www.iegsr.com Sponsors Send Clear Signal: We’re Coming Back (continued…) Apart from signifying corporate interest and belief in sponsorship’s ability to meet business objectives, the sharp rebound also most likely is attributable to the large hit suffered by traditional media advertising budgets during the economic downturn. If ad spending recovers along with the economy, such an unprecedented market share gain for sponsorship may be a temporary phenomenon. 7 Decision Making Responsibilities 82% 77% 78% Evaluate existing properties 87% 76% 81% Selecting new properties / events to sponsor 86% 83% 86% 77% 77% 78% 82% 80% 75% Selecting marketing plans / activation supp. sponsorships 2006; N=150 2007; N=132 2008; N=165 2009; N=110 2010; N=106 79% 78% 79% 80% 79% Implementing marketing plans / activation supp. sponsorships "Within your organization, which of the following describes your responsibilities regarding sponsorship? 9 Sponsorship Programs By Region 88% 64% North America 92% 85% 83% 21% 18% 20% 17% Europe 27% 10% 2% Asia / Pacific Rim 16% 13% 17% 16% Australia / New Zealand 2006; N=150 5% 10% 11% 2007; N=132 14% 8% 2008; N=165 2% South America 12% 10% 2009; N=110 11% 2010; N=106 5% Africa 2% 5% 5% 7% “In what regions do your sponsorship programs operate?” 10 Personal Location By Region 87% 76% North America 90% 82% 82% Europe 6% 6% 3% 5% 9% Australia / New Zealand Asia / Pacific Rim 5% 5% 2% 4% 3% 1% 0% 2% 2% 2006; N=150 2007; N=132 2% Africa 1% 2% 2% 1% 2008; N=165 2009; N=110 1% South America 2010; N=106 0% 2% 1% 0% 1% “In which region are you personally based?” 11 IV. Sponsorship Spending & Involvement 12 Choosing Property to Sponsor 73% 73% 75% 78% 76% Set strategy and seek the right property 71% 61% Approached directly by property owners 73% 12% 62% 25% 26% 28% Receive details about property from a sales agency Consult sponsorship specialist to determine strategy 2006; N=150 2007; N=132 2008; N=165 2009; N=110 2010; N=106 6% 23% 8% 17% 13% 2% 14% “How do you typically go about choosing a property to sponsor?” 13 When Sponsorship Budget is Decided 20% First Quarter (January - March) 23% 19% 9% Second Quarter (April - June) 2008; N=165 9% 9% 2009; N=110 26% Third Quarter (July September) 2010; N=106 21% 19% 46% Fourth Quarter (October December) 47% 48% “During which time period does your company determine its sponsorship budget?” 14 Likely Sponsorship Spending Compared to Prior Year 38% 38% Increase 40% 14% 19% 2006; N=150 44% 2007; N=132 43% Stay the same 2008; N=165 41% 36% 2009; N=110 47% 18% 19% Decrease 19% 51% 30% “How will your overall sponsorship spending in [2010] compare to [2009]?” 15 2010; N=106 Sponsorship Spending in Prior Year 26% Up to $500,000 $500,000 - $1 million 32% 7% 9% $5 million - $15 million $15 million - $30 million $30 million and above 2009; N=110 17% $1 million - $5 million 18% 15% 2010; N=106 8% 9% 9% 6% 9% “About how much did your company spend on sponsorship in [2009]?” 16 Percentage of Marketing Budget Spent On Sponsorship 17 % 0% 2% 0% 2% 0% 47% 56% 1%-10% 43% 42% 42% 17 % 13 % 11%-20% 26% 37% 38% 7% 13 % 15 % 21%-30% 4% 25% 2006; N=149* 3% 7% 7% 8% 31%-40% 2007; N=84* 4% 5% 5% 41%-50% 2008; N=61* 7% 4% 17 % 51%-75% 75%-100% 2009; N=52* 1% 1% 3% 2% 4% 2010; N=24* 1% 2% 0% 2% [*Based on those who responded] 4% “Approximately what % of your organization’s overall marketing budget do sponsorship rights fees represent?” 17 Considering Dropping Any Current Sponsorships Not Up for Renewal 2009; N=110 47% Yes 2010; N=106 48% 53% No 47% “Is your company seeking to drop out of any current sponsorships (those not up for renewal)?" 18 Considering New Sponsorships in the coming year 2009; N=110 60% Yes 64% 40% No 33% “Is your company considering new sponsorships in [2010]?" 19 2010; N=106 Leveraging/Spending Ratio 14% 16% 17% 16% 0 to $1 24% 43% 38% $1 to $1 48% 54% 44% 21% Average Ratio of Activation Spending to Rights Fees 26% $2 to $1 14% 16% 17% 2003 – 1.7:1 15% 2004 – 1.3:1 9% $3 to $1 2005 – 1.5:1 12% 8% 7% 2006 – 1.7:1 2007 – 1.9:1 8% $4 or More to $1 11% 9% 7% 9% 2008 – 1.5:1 2009 – 1.4:1 2006; N=146* 2007; N=117* 2008; N=157* 2009; N=110* 2010; N=105* 2010 – 1.4:1 [*Based on those who responded] “As best as you can estimate, what is your company’s typical promotional spending ratio?” 20 Likely Direction of Leveraging & Activation Spending in 2010 17% Increase 28% 2009; N=110 43% Stay the same 47% 40% Decrease 20% “How will your spending, specifically on sponsorship leveraging and activation in [2010], compare to [2009]? Will it…?" 21 2010; N=106 Agency Used for Support 51% 50% 50% Advertising agency 45% 47% 43% 40% 44% 36% 38% Public relations agency 25% 33% 30% 35% 30% Property / rights holder 17% 27% 32% Independent sponsorship specialist 26% 27% Sponsorship specialist agency who sold rights 2006; N=150 9% 8% 10% 14% 12% 2007; N=132 2008; N=165 42% 38% 41% None, manage in-house 2009; N=110 49% 43% 2010; N=106 “What types of agencies, if any, do you use to help leverage/support your sponsorship program?" 22 Marketing Communication Channels Used [Top 5 Results] 76% 71% 71% Internal communications 79% 78% 73% 79% 80% 76% 77% Traditional advertising 65% 67% 69% Hospitality 75% 67% 77% 77% 77% Public relations 72% 78% 2007; N=132 59% 51% Internet tie-ins 2006; N=150 2008; N=165 62% 65% 2009; N=110 74% 2010; N=106 “During the past 12 months, which of the following marketing communication channels have you used to leverage your sponsorship programs?" 23 More Likely to be Involved in Sponsorship Category than Prior Yr. Associations and membership organizations NA 17% 25% 22% 27% 31% 26% Causes 31% 36% Sports 41% 23% 26% 21% 20% 16% 19% 21% Entertainment Arts 14% 11% 12% 13% 12% 2006; N=150 36% Community events / festivals / fairs 28% 27% 12% 2007; N=132 2008; N=165 23% 20% Online sponsorship 2009; N=110 15% 23% 9% 2010; N=106 19% “Compared to [2009], how much do you expect your company to be involved in the following types of sponsorship in [2010]?" 24 Marketing Communication Channels Used [Results 6-9] 57% 49% Sampling on-site 60% 58% 56% 57% 61% 62% 55% Direct marketing 47% 50% 56% Business-to-business 2006; N=150 50% 46% 47% 2007; N=132 55% 41% Sales promotion offers 47% 44% 47% 2008; N=165 2009; N=110 2010; N=106 “During the past 12 months, which of the following marketing communication channels have you used to leverage your sponsorship programs?" 25 Less Likely to be Involved in Sponsorship Category than Prior Yr. Associations and membership organizations NA 19% 31% 26% Online sponsorship 20% 44% 17% 25% Entertainment 18% 26% 33% 22% Community events / festivals / fairs 13% 10% 15% 27% 15% 27% Arts Sports Causes 17% 21% 22% 21% 13% 14% 12% 22% 26% 15% 12% 10% 16% 13% 2006; N=150 2007; N=132 2008; N=165 2009; N=110 2010; N=106 “Compared to [2009], how much do you expect your company to be involved in the following types of sponsorship in [2010]?" 26 Sponsorship Objectives [Top 5 “9” & “10” Ratings] 68% 64% Increase brand loyalty 71% 67% 70% 63% 64% 67% 66% 68% Create awareness / visibility 51% 58% 58% 60% 55% Change / reinforce image 51% 42% 39% Drive retail / dealer traffic 2007; N=132 53% 43% 43% Stimulate sales / trial / usage 2006; N=150 2008; N=165 39% 2009; N=110 39% 38% 2010; N=106 32% "Using a scale of 1 to 10, where 1 is not at all and 10 is extremely, please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor." 27 Sponsorship Objectives [Other top “9” & “10” Ratings] 35% 33% 32% Sample / displays / showcase products / services 44% 41% 35% 38% 38% 35% 42% Showcase community / social responsibility 21% 23% Entertain clients / prospects 29% 27% 29% 2007; N=132 2008; N=165 21% Gain on-site sales rights 2006; N=150 16% 13% 16% 15% 2009; N=110 2010; N=106 "Using a scale of 1 to 10, where 1 is not at all and 10 is extremely, please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor." 28 Sponsorship Objectives Business To Business [“9” & “10” Ratings] 51% Drive retail / dealer traffic 42% 39% 53% 43% 21% 23% Entertain clients / prospects 29% 27% 29% 13% 14% Sell to sponsee 19% 16% 20% 9% Network with cosponsors Incent sales force 6% 10% 11% 7% 2006; N=150 6% 7% 2007; N=132 10% 13% 8% 2008; N=165 2009; N=110 7% Excite employees 11% 7% 7% 2010; N=106 11% "Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor." 29 Sponsorship Objectives Sales & Promotional [“9” & “10” Ratings] 31% 30% Capture database / lead generation 36% 46% 39% 35% 33% 32% Sample / display / showcase products services 44% 41% 43% 39% Stimulate sales / trial / usage 39% 38% 2007; N=132 2008; N=165 21% Gain on-site sales rights 2006; N=150 32% 16% 13% 16% 15% 2009; N=110 2010; N=106 "Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor." 30 Sponsorship Objectives General [“9” & “10” Ratings] 68% 64% Increase brand loyalty 71% 67% 70% 63% 64% 67% 66% 68% Create awareness / visibility 51% 58% 58% 60% 55% Change / reinforce image 2006; N=150 35% 38% 38% 35% Showcase community / social responsibility 2007; N=132 42% 2008; N=165 29% Access platform for experiential branding 2009; N=110 33% 29% 35% 40% 2010; N=106 "Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor." 31 Value of Benefits [Top 5 “9” & “10” Ratings] 67% 55% Category exclusivity 64% 58% 61% 53% 54% 54% On-site signage 49% 50% 39% 42% 41% 44% 37% Title of proprietary area 2006; N=150 42% Access to property mailing list / database 33% 36% 46% 37% 2008; N=165 39% 39% Broadcast ad opportunity 2007; N=132 2009; N=110 45% 41% 43% 2010; N=106 "Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization." 32 Value of Benefits [“9” & “10” Ratings 6-10] 35% 32% 38% 38% 35% Presence on property website 28% 32% 31% Right to property marks / logos 38% 39% 45% 40% 39% 36% 38% ID in property's media buy Access to property content for digital & other uses 2006; N=150 NA 19% 35% 30% 2007; N=132 2008; N=165 25% Rights to survey audience onsite 2009; N=110 21% 19% 33% 26% 2010; N=106 "Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization." 33 Value of Benefits [“9” & “10” Ratings 11-15] 37% 35% ID property collateral materials 43% 32% 33% 24% Access to property provided research 29% 23% 30% 34% Right to promote cobranded product / service 27% 23% 26% 29% 40% 27% 25% 30% 25% 30% Tickets / hospitality Opportunity to participate in turnkey retailer promos. 2006; N=150 2007; N=132 2008; N=165 29% 2009; N=110 21% 25% 25% 30% 2010; N=106 "Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization." 34 Value of Benefits [“9” & “10” Ratings 16-21] 19% 23% 23% 23% Spokesperson / access to personalities 30% 29% 28% 30% Ad in program book 22% 28% 15% 16% 14% 19% 18% Nonprofit / cause overlay 21% 14% 18% 17% 17% Intro to cosponsors / cross-promotion opportunities 15% 14% 11% 16% 18% Pass through rights to your own retailers Access to property merchandise 5% 6% 7% 2006; N=150 2007; N=132 2008; N=165 2009; N=110 2010; N=106 11% 19% "Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization." 35 V. Research Considerations 36 Importance of Various Types of Analysis [“9” & “10” Ratings] 42% 40% 43% Internal Feedback 29% Sales / Promo bounce-back measures 38% 36% 18% 21% 21% Dealer / Trade response 19% 19% 22% Primary Consumer Research 15% 16% 14% Print media analysis / Clipping 2008; N=165 2009; N=110 15% 13% 17% TV exposure analysis Syndicated consumer research 2010; N=106 5% 5% 14% “Using a scale of 1 to 10, where 1 is ‘not at all’ and 10 is ‘extremely’, please rate the importance of the following types of analysis in evaluating whether to change or renew a sponsorship?" 37 Primary Source of Sponsorship Industry News 27% IEG 35% 35% 34% 36% 20% 18% 20% 20% 16% Internet 9% 11% 14% Sports Business Journal 20% 26% 17% 11% 10% 14% 16% Industry press / journals 5% Colleagues 0% 13% 8% 6% 2006; N=150 2% Conferences 1% Independent agencies Newspapers 2007; N=88* 5% 3% 3% 2% 2% 0% 2% 2008; N=95* 6% 2009; N=110 1% 1% 1% 0% 0% 2010; N=50* [*Based on those who responded] “What is your primary source of sponsorship industry news?" 38 Sources of Sponsorship Industry News [Top 5 Sources] 81% Advertising / marketing magazines and journals 74% 76% 77% 74% 68% 64% 68% Sponsorship industry newsletters 75% 72% 65% 71% 70% Sponsorship Web sites 75% 74% 2006; N=150 65% 55% Colleagues and contacts 71% 72% 72% 60% 56% Internet 2007; N=132 2008; N=164* 2009; N=110 68% 66% 60% 2010; N=102* [*Based on those who responded] “From the following list, which sources would you say you rely on to provide you with sponsorship industry news?" 39 Sources of Sponsorship Industry News [Sources 6-9] 44% 53% 52% 54% Industry conferences 43% 40% 37% 42% Newspapers 32% 37% 27% 27% 31% E-mail circulars 2006; N=150 36% 2007; N=132 27% 2008; N=164* 15% 14% 15% Radio / TV 2009; N=110 20% 2010; N=102* 8% [*Based on those who responded] “From the following list, which sources would you say you rely on to provide you with sponsorship industry news?" 40 Information Sought Pre-Sponsorship [Top 4 Results] 87% 91% 92% 85% 88% Demographics 77% 77% Attendance 82% 81% 75% 65% 64% Fan Passion / Affinity 73% 68% 68% 54% 49% 46% 43% "Which of the following do you typically analyze when making your decision?" 41 2007; N=132 2008; N=165 47% Psychographics 2006; N=150 2009; N=110 2010; N=106 Information Sought Pre-Sponsorship [Results 5-8] 45% 47% 49% 46% 41% Growth trends in property category 40% 43% What your competition sponsors 50% 42% 43% 35% 36% Interest in property among trade / dealers TV ratings 42% 39% 39% 33% 36% 36% 36% 31% "Which of the following do you typically analyze when making your decision?" 42 2006; N=150 2007; N=132 2008; N=165 2009; N=110 2010; N=106 Have A Budget for Sponsorship Research 2006; N=150 19% 2007; N=132 25% Yes 2008; N=165 19% 2009; N=110 27% 2010; N=106 20% 81% 75% 81% No 73% 79% “Do you have an on-going budget for sponsorship research?" 43 % of Rights Fee Spent on PreEvent Research to Evaluate Fit 47% 41% 43% None 33% 1% or Less 43% 39% 19% 14% 16% 1% to 5% More than 5% 2008; N=162* 2009; N=104* 2010; N=106 1% 1% 1% [*Based on those who responded] “Approximately what % of a sponsorship’s total budget is typically spent on pre-selection research to evaluate fit?” 44 % of Rights Fee Spent on Concurrent / Post-event Research 42% 27% None 33% 29% 36% 33% 42% 44% 38% 40% 1% or Less 24% 18% 18% 1% to 5% 2006; N=150 23% 23% More than 5% 2007; N=132 1% 0% 2008; N=165 5% 3% 0% 2009; N=110 2010; N=106 “Approximately what % of a sponsorship’s total budget is typically spent on concurrent / post-event research to measure success?” 45 VI. Property Perceptions 46 Value Placed On Property Provided Services [“9” & “10” Ratings] Assist. w/measuring ROI NA 48% 49% 42% 46% 50% 42% Post event report / fulfillment audit 27% Research on sponsor recall 35% 37% 40% 36% 31% 27% 35% 38% 34% Research on sponsor loyalty 29% 27% 32% Leveraging ideas 38% 36% 25% 21% 26% Research on audience buying habits 31% 29% 18% 16% Third-party evaluation statement 23% 23% 23% 2006; N=150 2007; N=132 2008; N=165 2009; N=110 15% Sponsor workshop 10% 12% 15% 17% “Please rate the following ‘property-provided services’ as to how valuable they are to your organization." 47 2010; N=106 Extent To Which You Depend On Properties To Measure ROI Lowest ratings - 1 & 2 [NET] 3 4 8% 19% 17% 15% 11% 16% 2% 4% 6% 11% 6% 5% 7% 4% 7% 12% 5 15% 9% Average Ratio of Activation Spending to Rights Fees 26% 23% 2006 Mean=5.2 11% 6 18% 13% 11% 16% 12% 13% 15% 7 16% 8 Highest ratings - 9 & 10 [NET] 2007 Mean=5.4 2008 Mean=5.9 23% 2009 Mean=6.0 11% 9% 13% 15% 9% 9% 2006; N=150 2010 Mean=5.8 2007; N=132 2008; N=165 2009; N=110 13% 11% 2010; N=106 18% 16% “To what degree do you depend on properties to help you measure your ROI during / after your sponsorship involvement?” 48 Properties Meeting Expectations 2006; N=150 27% 2007; N=132 30% Yes 2008; N=165 27% 2009; N=110 34% 2010; N=106 32% 73% 71% No 73% 66% 63% “Are properties meeting your expectations in delivering ROI measurement or research information?" 49 Perceived ROI From Sponsorship Over Past Few Years 54% 52% 56% 52% 49% Increased 22% 21% Stayed the same 15% 12% 23% Decreased 6% 4% 6% 6% 3% 2006; N=150 2007; N=132 2008; N=165 18% Don't know 24% 24% 2009; N=110 31% 2010; N=106 23% “In general, over the past few years has your ROI from sponsorship…?" 50 Company Profile Performance Research (Newport, Rhode Island) was organized in 1985 to provide quantitative and qualitative evaluation of event marketing programs to corporate sponsors, properties and their agencies. Over the past twenty years, the company has conducted over 1 million on-site, on-line, and telephone interviews and more than 500 focus groups regarding corporate sponsorships of sports, leisure activities and special events. As a leader in custom sponsorship evaluation, Performance Research has in-depth experience with varied events worldwide, and is a primary research partner with many of the world’s top corporate sponsors, including: AnheuserBusch, Coca-Cola, Citi-Financial, R.J. Reynolds, Sony-Ericsson and UBS. 51 Performance Research 25 Mill Street Newport, RI USA 02840 401-848-0111 www.performanceresearch.com contact: Bill Doyle, Vice President Bill@performanceresearch.com 52