Patientsand families Patients in mind Patients in your heart Electronic Patient Records and the new national agenda: Where do Radiology Management systems and PACS fit in today? Dr Charles Gutteridge Clinical Informatics The scale of change Dr Charles Gutteridge Clinical Informatics Have we reduced the mountain of suffering? Dr Charles Gutteridge Clinical Informatics Do health costs matter? Dr Charles Gutteridge Clinical Informatics It is global.... Dr Charles Gutteridge Clinical Informatics Productivity and growth Dr Charles Gutteridge Clinical Informatics NPfIT - Spine Service Connections Other connected systems Test & Training environments Identity management Messages supported Infrastructure Data Messaging Test envts Identity mgt SCR Dr Charles Gutteridge Clinical Informatics Care records Demographics Prescriptions Reporting •Choose & Book •GP 2 GP •Infrastructure •LRS •ETP •PDS •GP Summary •PSISQ •Discharge •Emergency Dept •Healthspace •Outpatients •Sealed Envelopes •Alerts •Health / Social Care Integration •Pathology •Common P2P •Admissions •Out of Hours •Ambulance •Mental Health •NHS Direct •Diagnostic Imaging •NMS National Monitoring Service Services provided MoD, Home Countries, Other government systems Summary Care Record, Choose and Book, Electronic Prescription Service, Healthspace,GP2GP, NN4B, QMAS •Unstructured data National applications supported GP systems, Pharmacy systems, Hospital systems, Electronic Staff Record Data transfer Demographics Messaging (TMS & DTS) Directories SUS Reporting info Health IT use Dr Charles Gutteridge Clinical Informatics Lesson 1 - Interoperability It is possible to deliver systems nationally but: Time frame is long Leadership challenge is great Innovation gets left behind Dr Charles Gutteridge Clinical Informatics Lesson 2 – Professional leadership Professional engagement in solutions is critical: Local works better than national Nurse involvement is critical Usability is a key factor Dr Charles Gutteridge Clinical Informatics Lesson 3 - Innovation IT and software innovation is a key to change but: Innovation outstrips organisational capacity to introduce change Innovation is costly for first in type users Innovation disrupts established processes Dr Charles Gutteridge Clinical Informatics Lesson 4 - Analytics Analytics must be built in from the start: Clinical data extraction is the key to use by doctors and academics Performance management tools deliver engagement Dr Charles Gutteridge Clinical Informatics Lesson 5 – User training User training is key to good system performance and: Is always underestimated and under delivered System implementation has a stronger focus than sustainable use Dr Charles Gutteridge Clinical Informatics Are we clear about what we want to do? Dr Charles Gutteridge Clinical Informatics Focus on changing care delivery At present it is: Centred on infrastructure Led by professional groups Digital solutions remain disconnected Dr Charles Gutteridge Clinical Informatics Clinical variation % of high risk TIAs treated within 24 hours Dr Charles Gutteridge Clinical Informatics The changed paradigm – local delivery Wellness and self care Information and knowledge Defined by citizens Comparison and choice Innovative use of digital Apps and mobile devices solutions Dr Charles Gutteridge Clinical Informatics Opp0rtunities for care • At the bedside Decision support Care and treatment Video and application discussions support Safety Training routines Quality Comparative information Productivity Analytics Dr Charles Gutteridge Clinical Informatics Digital care delivery So how might we do that….? Dr Charles Gutteridge Clinical Informatics 5 challenges for a clinical leader 1.Knowledge and content management 2.Measurement and performance 3.Patient experience at the frontline 4.Innovation 5.Education and training Dr Charles Gutteridge Clinical Informatics Connecting the data Imaging data Clinical data Pharmaceutical data Dr Charles Gutteridge Clinical Informatics Activity data Dr Charles Gutteridge Clinical Informatics Data quality Dr Charles Gutteridge Clinical Informatics Dr Charles Gutteridge Clinical Informatics Comparative OECD 2010 data Country Scanners/million CT scans/1000 Australia 42 94 Canada 14 125 Denmark 27 84 France 11 138 UK 8 73 US 34 228 Dr Charles Gutteridge Clinical Informatics Patient involvement Dr Charles Gutteridge Clinical Informatics Dr Charles Gutteridge Clinical Informatics Dr Charles Gutteridge Clinical Informatics Teaching and education Link the professions Teach advanced informatics Teach analytics Teach performance management Dr Charles Gutteridge Clinical Informatics