Role Profile
Role Profile
Ref no:
Job Title
Administrative & Finance Executive
Directorate or Region
East Asia
Department/Country
Korea
Location of post
Korea
Pay Band
J
Reports to
Head of Sales and
Customer
Management
Duration of job
1 year ( renewable
thereafter )
Purpose of job:
The main duty of the Administrative & Finance Executive is to provide quality back-end support to the
British Council Sales & Customer Management Team.
Context and environment:
The British Council is the UK’s international organisation for cultural relations and educational opportunities.
Through English teaching, we are able to directly impact on individuals’ lives by creating life changing opportunities,
breaking down barriers and helping to build trust worldwide.
There is a huge demand for English in Korea. Our target audiences see English as a way of improving their lives
through both social and economic advancement. The British Council is constantly looking at ways to reach more
learners and meet their needs by adapting our services in response to their changing lifestyles and preferences.
British Council Korea currently operates in 5 locations in Seoul; City Hall, Euljiro, Mokdong, Seocho, and Gangnam.
We are one of the biggest among the global network with thousands of adult and young learner students at any one
time and there are almost 17,000 candidates registering for IELTS examinations. Our customers engage with us
face-to-face, online, through email and via the phone, and as a result we have a large Sales & Customer
Management team to ensure efficient level of services.
In 2014, we launched myClass and opened the first dedicated myClass branch in the British Council network. This
marked a significant step forward in terms of innovation as well as in focusing on specific markets. Our development
will continue in the coming year with the launch of a new Primary course and relocating our main Teaching Centre
into dedicated premises for Adults and Young Learners.
Accountabilities, responsibilities and main duties:
General administrative and finance duties for all onsite and offsite programme including, but not limited to the
following:
Administration (50%)
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Assist with Euljiro centre’s social programmes
Assist with B2B sales administration
Update monthly GE timetables online
using information systems and preparing reports and statistics for internal and external use
purchasing goods and equipment, as required, and processing invoices
Stock management for the centre
Keep all noticeboards organised and up-to-date
Produce class register files every month
Making class changes in Pepi as needed
Support EFF student registration and record their attendance
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Recruitment Team April 2012
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Liaison between academic staff and students
Order teaching material both textbooks for students and material for teachers
Manage part-time staff
Oversee entire refund process and update refund reports on daily basis
Manage student accounts in CMS and TCMS
Finance (30%)
 Reconcile Euljiro centre’s daily income and report it to the finance and administration team in the HQ
 Create Invoice for company sponsored students
 Create student’s attendance report/certificate and certified letter
 Manage cash register
 Process Credit and Refund in TCMS
 Oversee monthly Aged debtor report in TCMS
 Update Daily sales report
 Produce monthly commission report for Euljiro centre
3. PROJECT WORK (20%)
- to participate in projects as agreed in Performance Agreement
Key relationships: (include internal and external)
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External : Vendors (including textbook vendors)
Internal : Head of Sales and Customer management, Branch manager, TC Business Manager, TC Finance
and admin team, TC consultants, TC marketing team, Senior Teachers, Co-ordinators, Teaching
Resources, Facilities, Finance, IT Team
Other important features or requirements of the job
(e.g. travel, unsocial/evening hours, restrictions on employment etc)
The successful candidate will work a 5-day week Monday to Friday. Evening and weekend working could be
required if needed.
Please specify any
Candidates should be eligible to work in Korea; no visa sponsorship
passport/visa and/or nationality provided
requirement.
Please indicate if any security
Local Police Check
or legal checks are required
for this role.
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Recruitment Team April 2012
Person Specification
Essential
Desirable
Assessment stage
Making it happen
Establishing a genuinely common
goal with others (More demanding)
Working together
Establishing a genuinely common
goal with others (Essential)
Being accountable
Delivering my best work in order to
meet my commitments
(More demanding)
Connecting with others
Making regular opportunities to
understand others better
(Essential)
Shaping the future
Looking for ways in which we can
do things better (Essential)
Creating shared purpose
Making regular opportunities to
understand others better
(Essential)
Application & interview
Skills and
Knowledge
 Excellent written and oral
communication skills in
English and Korean
 Sales techniques
 Competent IT skills
Short listing and/or Interview
Experience
At least 1~2 years experience in
admin & finance environment
Application, interview,
references
Qualifications
University Education
Short listing and/or interview
Submitted by
Branch Manager
Behaviours
Application
Application & interview
Application
Not assessed at recruitment
stage
Not assessed at recruitment
stage
Date
17 August 2015
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Recruitment Team April 2012