Chapter 13: Nursing Theory: The Basis for Professional Nursing Bonnie M. Wivell, MS, RN, CNS Nursing Theory Latin “a viewing”; Greek “contemplating” A body of knowledge shaped by how nurses see the world A group of related concepts, definitions & statements that propose a view of nursing phenomena from which to describe, explain or predict outcomes Abstract ideas Why is Theory Important? Nursing is strengthened when knowledge is built on sound theory Criteria to be a profession: distinct body of knowledge as the basis for practice Nursing must be viewed as a scholarly academic discipline hat contributes to society Ultimate goal is to support excellence in practice Theory Guides the Professional Nurse in…. Organizing and analyzing patient data Understanding connections between pieces of data Discriminating between important and less pertinent data Making sound clinical judgments based on evidence Planning effective nursing interventions Predicting and evaluating outcomes of interventions Definition of Terms Metaparadigm = the major concepts or abstract ideas of the discipline; most important to practice and research Person Environment Health Nursing Philosophy = a set of beliefs about the nature of how things work and how the world should be viewed; begins to put together some or all concepts of the metaparadigm Definition of Terms Cont’d. Conceptual Model or Framework = a more specific organization of nursing phenomena than philosophies; provide an organizational structure that makes clearer connections between concepts Propositions = statements that describe linkages between concepts and are more prescriptive; they propose an outcome that is testable in practice and research Florence Nightingale Notes on Nursing:What It Is and What It Is Not (1969, originally published in 1859) Her philosophy of health, illness, and the nurse’s role in caring for patients Focused on the relationship of patients to their surroundings Importance of observing the patient and recording information Importance of cleanliness Health and recovery from illness is related to environment Virginia Henderson The “Unique function of he nurse… is to assist the individual, sick or well, in the performance of those activities contributing to health or its recovery (or a peaceful death) that he would perform unaided if he had the necessary strength, will or knowledge.” Nurse’s role = substitute for the patient, a helper to the patient or a partner with the patient 14 basic needs of the patient (see Box 13-3 on pg. 308) Jean Watson Studied at CU The Philosophy and Science of Caring (1979) Emphasized the caring aspects of nursing 10 Carative factors (see Box 13-4 on pg. 309); these factors differentiate nursing from medicine (curative) Illness or disease equated with lack of harmony within the mind, body, and soul RN responsible for creating and maintaining an environment supporting human caring while recognizing and providing for patient’s primary human requirements Watson Continued Proposed that nursing be concerned with spiritual matters and the inner knowledge of nurse and patient as they participate together in the transpersonal caring process Nurses share their genuine self Patient’s spiritual strength is recognized, supported, encouraged RN encourages openness to understanding of self and others Leads to trusting, accepting relationships where feelings are shared and confidence is inspired Dorothea Orem Concept of self-care “Ordinary people in contemporary society want to be in control of their lives.” Patient’s baseline ability to provide adequate self-care is assessed Systems of care Wholly compensatory Partially compensatory Supportive-educative Imogene King A Theory for Nursing: Systems, Concepts, Process (1981) Focused on persons, their interpersonal relationships, and social contexts with three interacting systems Personal Interpersonal Social Emphasizes goal attainment and patient’s involvement in setting goals (Goal Attainment Model) Sister Callista Roy Introduction of Nursing: An Adaptation Model (second edition 1984) Individual as a biopsychosocial adaptive system Nursing is a humanistic discipline that emphasizes the person’s adaptive and coping abilities The environment can be manipulated by the RN to further patient’s adaptation Hildegard Peplau Interpersonal Relations in Nursing (1952 & 1988) Relationship between patient and nurse is the focus of attention Therapeutic interpersonal relationship Survival of the patient Patient’s understand his or her health problems and learn from them as they develop new behavior patterns 6 roles of the nurse: counselor, resource, teacher, technical expert, surrogate, and leader Ida Orlando The Dynamic Nurse-Patient Relationship: Function, Process and Principles (1961) Observation and confirmation of patients’ verbal and nonverbal behavior, which identify patient needs Goal of the nurse is to determine and meet patients’ immediate needs and improve their situation by relieving distress or discomfort Individualize care by attending to behavior Madeleine Leininger Theory of cultural care Founder of Transcultural nursing Patients viewed in the context of their cultures Nursing care should be culturally congruent “Sunrise Model” (Figure 13-2, pg. 317) guides the assessment of cultural data for an understanding of its influence on the patient’s life Theory-Based Education PhD: a research degree that generates new, discipline- specific knowledge Master’s: use theoretical perspectives focused on the patient for specific nursing outcomes; base practice on evidence from research & experience BSN: introduced to research process & the use of theory to guide it ADN: find middle range theories useful as they are specific to patient care Theory-Based Practice Occurs when nurses intentionally structure their practice around a particular nursing theory and use it to guide them in their care of the patient Provides a systematic way of thinking about nursing that is consistent and guides the decision-making process Challenges conventional views of patients, illness, the health care delivery system, and traditional nursing interventions Benefits Explain practice to others Passes on knowledge to students Contributes to professional autonomy Develops analytical skills, challenges thinking, and clarifies your values and assumptions Theory-Based Research Great strides have been made in the last 25 years in nursing research Nursing research tests and refines the knowledge base of nursing Research findings enable nurses to improve the quality of care and understand how evidence-based nursing influences patient outcomes Research is vital to the future of nursing and theory is integral to research Chapter 14: The Health Care Delivery System Bonnie M. Wivell, MS, RN, CNS Health Care Delivery The four basic types of services provide by the health care delivery system Health Promotion: remain healthy Illness prevention: reduce risk factors Diagnosis & treatment: refined methods of diagnosis allow for more effective treatment Rehabilitation & LTC: restore function & independence; disease management Health Care Agencies Government: Contribute to health of all U.S. citizens; supported by taxes; Federal, State, Local Voluntary (Private): Support via private donations, government grants Not-for-profit: Profits used on behalf of agency For-profit: Profits distributed to partners or shareholders Level of Health Care Services Primary Care Services: first entry into system, emergency care, health maintenance, LTC, chronic care, temporary health problems Secondary Care: prevent complications from disease; home health, ambulatory care, skilled nursing agencies, and surgery centers; disease management via electronics Tertiary Care: acutely ill to LTC to rehab to terminally ill; interdisciplinary; specialized hospitals: trauma centers, burn centers, specialized peds centers; LTC facilities that offer skilled nursing, intermediate care and supportive care; rehab centers; hospice Subacute Care: Inpatient care between hospital and longterm care Organizational Structures of Health Care Agencies Board of Directors: carry responsibility for mission, quality of services, finances Chief Executive Officer (CEO): overall daily operation Medical Staff: physicians granted privileges; organized by service/dept. Chief of staff work with CEO to make important decisions about medical policy Nursing Staff: RNs, LPNs, NAs and clerical staff; organized according to units Chief Nurse Executive (CNE) or Chief Nursing Officer (CNO) today on Board of Directors, oversee nursing care Nursing Organization Governance Nurses govern themselves though the organization Shared governance = founded on the philosophy that employees have both a right and a responsibility to govern their own work and time within a financially secure, patientcentered system Promotes decentralization and participation at all levels of nursing Maintaining Quality Accreditation: accrediting bodies approved by CMS; to improve pt. outcomes; institution wide initiatives JCAHO (Joint Commission): not-for-profit that serves as the nation’s predominant standards-setting and accrediting body in health care HFOP (Healthcare Facilities Accreditation Program): Standards met in all depts. Continuous Quality Improvement (CQI)/Total Quality Management (TQM): examine processes to look for ways to improve services before mistakes occur; anticipate potential problems and prevent their occurrence Performance Improvement (PI): organizational efforts to improve corporate performance; focuses efforts on increasing individual and group competence and productivity Health Care Disparities Defined as differences in the quality of health care provided to different populations Can be due to race, ethnicity, gender, age, income, education, disability, sexual orientation, and place of residence Little progress has been made in narrowing disparities Provider bias possible contributing factor Health Care Team Physicians Physician Assistants Patient Care Technicians Dietitians Pharmacists Technologists Respiratory Therapists Social Workers Therapists Administrative Support Personnel: admissions, medical records, billing, etc. Nurse’s Role on Team Provider of Care: direct hands on care Educator: teaching pt., family, new staff, community, etc. Counselor: emotional support & problem solving Manager: organizes care Researcher: investigates how nursing interventions impact patient outcomes Collaborator: works with patients, families & team on agreed patient outcomes Patient Advocate: stands up for patient rights; advocates for patient’s best interests at all times Types of Nursing Care Delivery Functional Nursing: focuses on functions/tasks; personnel work side by side each performing an assigned task Team Nursing: RN is team leader, oversees, assesses, documents; LPN direct care, treatments, procedures; NA personal care Primary Nursing: one nurse accountable for nursing care of patient during stay on unit; delegates care while off duty Case Management Nursing: oversees pt. care and manages the delivery of services from entire health care team throughout patient’s illness Patient-centered Care: contemporary model focusing on patient’s rights to individualized care Financing Health Care In 2007 the nation’s health care expenditures reached $2.2 trillion and consumed 16.2% of the gross domestic product By 2018 health care costs are expected to reach $4.4 Trillion Basic Economic Theory: supply/demand; Does it relate to health care? Free-Market economy: consumption determined by an individual’s ability to pay Price sensitivity in health care: third party payers (employer, insurance company, or government) removed price sensitivity from the concern of most health care consumers because they pay only a portion of the actual costs Additional influences: can’t delay care Economics of Nursing Care Nursing accounted for 20-28% of the costs of hospitalizations in 1980s To stay in business, hospitals must make at least enough money to pay personnel, maintain buildings and equipment, and pay suppliers ANA: overzealous cost-containment efforts have led to lower quality hospital care Aiken, Clark, Sloane et al, 2006 research links nursing and quality of care; increased patient death rate with higher nurse:patient ratios History of Health Care Finance Before 1945, 90% paid out of pocket or charity care Growth of Private Insurance → tax exempt Rise of Public Insurance Programs (1965) Medicare Part A = Hospital Insurance Part B = Medical Insurance (20% co-pay, deductible Part C = Managed care option Part D = Prescription drug coverage Medicaid Federal government contributes 50-76.8% Personal (out-of-pocket) payment Worker’s Compensation Forces Changing Health Care Managed Care attempts to control healthcare costs; health promotion not illness treatment Health Maintenance Organization (HMO): health care services provided for a predetermined fixed fee Capitation: same amount paid to provider each month regardless of whether services were provided or how much the services cost Gatekeeper: PCP, responsible for referrals Preferred Provider Organization (PPO): contracts with provider for discounted rate Forces Changing Health Care Point-of Service Organization (POS): choice of service within network; or outside network pay higher $ Physician Hospital Organization (PHO): corporation formed by hospital/physician to contract with managed care organization Nurse’s Role in Managed Care Advanced Practice Nurses: ambulatory and community settings Case Manager Triage Utilization reviewers to determine most appropriate and cost-efficient level of care Change in Consumer’s Expectations Became more educated and fight for rights to health care through political reform and the legal system Proliferation of internet websites has dramatically affected the knowledge and expectations of consumers Health Care’s Response Reengineering: rethinking & redesigning Patient-centered care: patient at center of activity and designing outcomes Decentralization: staff exercise own judgment Cross-functional teams: people form all areas of the organization who contribute to a particular process Multi-skilled workers: single worker cross-trained to do different tasks New Organizational Models Functional Model: defines each major function of the organization and establishes clear lines of managerial authority Service Line Model: establishes management responsibilities around specific types of services wherever they occur in the hospital Matrix Model: complex with multiple authority and support systems Process Model: organizes management of care around phases in the process of healthcare delivery Regional Model: complex health care systems that grew from acquisitions; organized by type of service provider Continued Escalation of Health Care Costs Inflation New Technology and Drugs Increased Demand for Healthcare Services – more elderly & uninsured Fraud and Abuse of Payment Systems - $75 billion of US annual health expenditures may be attributable to fraud Cost Containment Measures Centers for Medicare & Medicaid Services – contracts private insurance agencies to service the Medicare program Professional Review Organizations (PROs) – monitor the quality of care received Diagnosis-Related Groups (DRGs) – diagnoses with similar resources consumptions and LOS patterns into a single category; 495 DRGs Block Grants – state given set amount of money based on caseload, etc. Continued Expansion of Managed Care – largest provider; limits consumer choices but not intended to reduce quality of care Health Care Finance Challenges Continuing Crisis: Uninsured Americans Quality of Care Limits on Choice and Services Provider Restrictions & Financial Incentives to Limit Services Cost of Prescription Drugs Malpractice Costs & Impact of Access to Care Health Care Reform The US and South Africa are the only two industrialized nations that do not provide universal access to health care System-wide health reform efforts were supported by public opinion but failed to pass congress