Lecture 6 Principles of Marketing Theocharis Katranis Spring Semester 2013 Principles of Marketing 1 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Issues discussed in Previous Lecture - Summary 1. Defined Product and Product Classification 2. Defined and Discussed Consumer and industrial Products 3. Discussed branding, Packaging, Labeling, and product Support Services. 4. Discussed the Product mix Decisions. 5. Discussed the New Product Development Strategy and Process as well as the Product Life-cycle Strategies. Principles of Marketing 2 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Today’s Lecture 1. We will deal with Pricing Considerations and Approaches 2. We will discuss the importance of understanding customer value perceptions when setting prices 3. We will discuss the importance of company and product costs in setting prices 4. Identify and define other important external and internal factors affecting a firm’s pricing decisions. Principles of Marketing 3 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Pricing Products: Pricing Considerations and Approaches What is Price? Price is the amount of money charged for a product or service, or the sum of the values that customers exchange for the benefits of having or using the product or service. Principles of Marketing 4 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value 2. Company and Product Costs 3. Other Internal and External Considerations affecting Price Decisions Principles of Marketing 5 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value The customer will decide whether a product’s price is right. Principles of Marketing 6 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value 1.1 Value-bases Pricing 1.2 Good-value Pricing 1.3 Value-added Pricing Principles of Marketing 7 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value 1.1 Value-bases Pricing - Definition It is the action of setting price based on buyers’ perceptions of value rather than on the seller’s costs. Principles of Marketing 8 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value 1.2 Good-value Pricing - Definition It is the action of offering just the right combination of quality and good service at a fair price. Principles of Marketing 9 Theocharis Katranis, MBA, Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 1. Customer Perceptions of Value 1.3 Value-added Pricing - Definition It is the action of attaching value-added features and services to differentiate a company’s offers and charging higher prices. Principles of Marketing 10 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 2. Company and Product Costs 2.1 Cost-based Pricing 2.2 Cost-Plus Pricing 2.3 Break-even Pricing Principles of Marketing 11 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Factors to Consider When Setting Prices 2. Company and Product Costs 2.1 Cost-based Pricing - Definition It is the action of setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for effort and risk. Principles of Marketing 12 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs Types of Costs 1. Fixed Costs - (also known as overheads) 2. Variable Costs Principles of Marketing 13 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs Types of Costs 1. Fixed Costs - Definition They are the costs that do not vary with production or sales level. Principles of Marketing 14 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs Types of Costs 2. Variable Costs They are the costs that vary directly with the level of production. Principles of Marketing 15 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs Types of Costs Total Costs = Fixed Costs + Variable Costs Total Costs is the sum of the Fixed and Variable costs for any given level of production. Principles of Marketing 16 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs 2.2 Cost-Plus Pricing - Definition It is the action of adding a standard markup to the cost of the product. Principles of Marketing 17 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs 2.2 Cost-Plus Pricing - Example Principles of Marketing 18 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Company and Product Costs 2.3 Break-even Pricing - Definition It is the action of setting price to break even on the costs of making and marketing a product, or setting price to make a target profit. Break-Even Volume = Principles of Marketing 19 Fixed Cost Price – Variable Cost Theocharis Katranis, MBA = $300,000 = $30,00 $20 - $10 Spring Semester 2013 Lecture 6 Company and Product Costs 2.3 Break-even Pricing - Chart Principles of Marketing 20 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 1. Overall Marketing Strategy, Objectives, and Mix 2. Organizational Considerations 3. The Market and Demand 4. Competitors’ Strategies and Prices 5. Other External Factors Principles of Marketing 21 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 1. Overall Marketing Strategy, Objectives, and Mix A company can: 1. Set Prices to attract New customers or to profitably retain existing ones. 2. Set Low Prices to prevent competition from entering the market or set prices at competitors’ levels to stabilize the market. 3. Set Prices to keep the loyalty and support to resellers or to avoid government intervention. 4. Temporarily reduce prices to create excitement for a Brand. 5. Price one product to help the sales of other products in the company’s line. Principles of Marketing 22 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 2. Organizational Considerations Management must decide who within the organization should set Prices. Principles of Marketing 23 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 2. Organizational Considerations Pricing Decisions can be made by: 1. Top Management 2. Marketing or Sales Departments 3. Divisional or Product Line Managers 4. Pricing Departments – (Large Companies i.e. airlines) Principles of Marketing 24 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 3. The Market and Demand It is very important for the marketers to understand the relationship between price and demand for the company’s product BEFORE deciding which pricing strategy to follow. Principles of Marketing 25 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 4. Competitors’ Strategies and Prices In setting its prices, a company must consider competitors’ costs, competitors’ prices, and competitors’ market offerings. Principles of Marketing 26 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Other Internal and External Considerations Affecting Price Decisions 5. Other External Factors 5.1 Economic Conditions (boom/recession/inflation) 5.2 The Government 5.3 Social Concerns Principles of Marketing 27 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 New-Product Pricing Strategies Pricing Strategies usually change as the product passes through its life cycle. Principles of Marketing 28 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 New-Product Pricing Strategies Companies choose between TWO strategies: 1. Market-skimming Pricing 2. Market-penetration Pricing Principles of Marketing 29 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 New-Product Pricing Strategies 1. Market-skimming Pricing Definition: It is the action of setting a high price for a new product to skim maximum revenues layer by layer from the segments willing to pay the high price; the company makes fewer but more profitable sales. Principles of Marketing 30 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 New-Product Pricing Strategies 2. Market-penetration Pricing Definition: It is the action of setting a low price for a new product in order to attract a large number of buyers and a large market share. Principles of Marketing 31 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies Pricing is difficult because the various products have related demand and costs and face different degrees of competition. Principles of Marketing 32 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 1. Product Line Pricing 2. Optional-Product Pricing 3. Captive-Product Pricing 4. By-Product Pricing 5. Product Bundle Pricing Principles of Marketing 33 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 1. Product Line Pricing - Definition It is the action of setting price steps between various products in a product line based on cost differences between the products, customer evaluations of different features, and competitors’ prices. Principles of Marketing 34 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 2. Optional-Product Pricing - Definition It is the action of pricing optional or accessory products along with the main product i.e. buy a car and optional GPS or buy a refrigerator and optional ice maker. Principles of Marketing 35 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 3. Captive-Product Pricing - Definition It is the action of setting a price for products that must be used along with a main product, such as blades for a razor and film for a camera. Principles of Marketing 36 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 4. By-Product Pricing - Definition It is the action of setting a price for by-products in order to make the main product’s price more competitive i.e. Salt from desalination or feathers from poultry processing. Note: A by-product is a secondary or incidental product deriving from a manufacturing process, a chemical reaction or a biochemical pathway and is not the primary product or service being produced! Principles of Marketing 37 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Product Mix Pricing Strategies 5. Product Bundle Pricing - Definition It is the action of combining several products and offering the bundle at a reduced price I.e. burger with fries and soft drink at a “combo” price OR Hotel Package with air ticket, accommodation, meals and entertainment. Principles of Marketing 38 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 1. Discount and Allowance Pricing 2. Segmented Pricing 3. Psychological Pricing 4. Promotional Pricing 5. Geographical Pricing 6. Dynamic Pricing 7. International Pricing Principles of Marketing 39 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 1. Discount and Allowance Pricing Discount is a straight reduction in price on purchases during a stated period of time. Allowance is the promotional money paid by manufacturers to retailers in return for an agreement to feature the manufacturer’s products is some way i.e. turning in an old item when buying a new one – Turning in an old car and buy a new one. Principles of Marketing 40 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 2. Segmented Pricing It is the action of selling a product or service at two or more prices, where the difference in prices is not based on differences in costs i.e. Museum tickets to students Vs citizens, Customer-segment pricing / Evian water from local supermarket Vs Evian water in Sport Centres, Product-form pricing / Theatre front seats Vs Back seats, Location pricing / Winter Air tickets Vs Summer Air tickets, time pricing. Principles of Marketing 41 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 3. Psychological Pricing It is the action of setting a pricing approach that considers the psychology of prices and not simply the economics; the price is used to say something about the product i.e. a $100 bottle of perfume may contain only $3 worth of scent but some people are willing to pay the $100 because this price indicates something special. Also another aspect of psychological pricing is Reference prices I.e. the prices the buyers carry in their minds and refer to when they look at a given product. Principles of Marketing 42 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 4. Promotional Pricing It is the action of temporarily pricing products below the list price, and sometimes even below cost, to increase short-run sales. Principles of Marketing 43 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing It is the action of setting prices for customers located in different parts of the country or world. Principles of Marketing 44 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.1 FOB – Origin Pricing 5.2 Uniform-delivered Pricing 5.3 Zone Pricing 5.4 Basing-point Pricing 5.5 Freight-absorption Pricing Principles of Marketing 45 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.1 FOB – Origin Pricing - Definition It is a geographical pricing strategy in which goods are placed free on board a carrier; the customer pays the freight from the factory to the destination Principles of Marketing 46 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.2 Uniform-delivered Pricing - Definition It is a geographical pricing strategy in which the company charges the same price plus freight to all customers, regardless of their location. Principles of Marketing 47 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.3 Zone Pricing It is a geographical pricing strategy in which the company sets up two or more zones. All customers within a zone pay the same total price; the more distant the zone, the higher the price. Principles of Marketing 48 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.4 Basing-point Pricing It a geographical pricing strategy in which the seller designates some city as a basing point and charges all customers the freight cost from that city to the customer. Principles of Marketing 49 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 5. Geographical Pricing - Strategies 5.5 Freight-absorption Pricing It is a geographical pricing strategy in which the seller absorbs all or part of the freight charges in order to get the desired business. Principles of Marketing 50 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 6. Dynamic Pricing It is the action of adjusting prices continually to meet the characteristics and needs of individual customers and situations. Principles of Marketing 51 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price-Adjustment Strategies 7. International Pricing Some companies may decide to set a uniform worldwide price but ... A company must always take into consideration the factors affecting its decision on pricing issues i.e. Economic conditions / competitive situation / laws and regulations / development of the wholesale and retailing system / consumers’ perception and preferences Principles of Marketing 52 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 2. Responding to Price Changes Principles of Marketing 53 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 1.1 Initiating Price Cuts 1.2 Initiating Price Increases 1.3 Buyer Reactions to Prices Changes 1.4 Competitor Reactions to Prices Changes Principles of Marketing 54 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 1.1 Initiating Price Cuts Reasons can be Excess Capacity / Strong competition / Principles of Marketing 55 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 1.2 Initiating Price Increases Reason can be the over demand for a specific product Principles of Marketing 56 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 1.3 Buyer Reactions to Prices Changes Companies must always take into consideration the reaction of their product buyers when deciding to increase of decrease the prices of their products I.e. for an increase in the price of a product customers may think that the company is getting greedy / for a decrease in the price of a product, customers may think of cheaper raw materials henceforth low quality product. Principles of Marketing 57 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Price Changes 1. Initiating Price Changes 1.4 Competitor Reactions to Prices Changes Companies must also take into consideration the reaction of their competitors. An increase in the price of their products may increase sales of competitors products and henceforth losing of market share / A decrease in the price of their products may attract more competitors in the market Principles of Marketing 58 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Principles of Marketing 59 Assessing and Responding to Competitor Price Changes Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Public Policy and Pricing In many countries, companies are not free to charge whatever prices they wish due to legislation. Manufacturers cannot tell to sellers the price to sell. They can only give them a recommend price. Sellers will decide what is best to do. Principles of Marketing 60 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Summary - Lecture 6 1. Defined Product and Product Classification 2. Defined and Discussed Consumer and industrial Products 3. Discussed branding, Packaging, Labeling, and product Support Services. 4. Discussed the Product mix Decisions. 5. Discussed the New Product Development Strategy and Process as well as the Product Life-cycle Strategies. Principles of Marketing 61 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Summary - Lecture 6 6. Described the major strategies for pricing initiative and new products. 7. Explained how companies find a set of prices that maximizes the profits from the total product mix. 8. Discussed how companies adjust their prices to take into account different types of customers and situations. 9. Discussed the key issues related to initiating and responding to price changes. Principles of Marketing 62 Theocharis Katranis, MBA Spring Semester 2013 Lecture 6 Chapters 10 and 11 END of Lecture 6 Thank you for your attention Principles of Marketing 63 Theocharis Katranis, MBA Spring Semester 2013