Strategic Policing Board 23 September 2014 - 9.00am Office of the Police and Crime Commissioner Hoffmanns Way, Chelmsford. Present: Nick Alston (NA) Susannah Hancock (SH) Stephen Kavanagh (SK) Betsy Stanko (BS) Gary Sweeney (GS) Keith Attwood (KA) Lyle Watters (LW) Philip Tolhurst (PT) Claire Morrison (CM) Police and Crime Commissioner (PCC) Executive Director - PCC Chief Constable Independent Adviser to PCC Independent Adviser to PCC Independent Adviser to PCC Independent Adviser to PCC Independent Adviser to PCC Secretary to Executive Director (Notes) 1. Welcome NA welcomed all present to the meeting of the board. 2. Review of note and actions from last meeting Notes were approved. 3. Introduction The focus of the session: Our people – leadership, culture, organisational change The Question: What kind of organisation do we need Essex Police to be to meet the challenges of 5-10 years time? How will we get there? SK provided an introduction of the issues and challenges that Essex Police are currently facing. He discussed the following: Like most police forces, Essex Police is a hierarchical organisation, where as a result of history and culture, process has in some cases been allowed to overtake professional judgement. There is in some areas a lack of innovation and change. There are areas of improvement. For instance, Essex Police have moved from being 43rd nationally for Police Staff sickness to 30th. Still some way to go, but early signs of improvement. There is an on-going need to revisit and refresh Policing values. PSD have seen a rise in internal referral work, meaning that officers and staff are prepared to report bad practice if they see it. A sign of a culture opening up. The Force is very lean. The estates and IT are aging. There is work underway to deliver significant change to both. There are still too many officers on restricted duties – Police Regulations require change to help address this. Internal processes need re-defining so they can better respond to new challenges. Partnership working is essential as we move towards solutions. . SK then provided a breakdown of his vision for the future of Essex Police: Locally delivered policing services Digitally driven police force Further opportunities to collaborate with Norfolk and Suffolk Constabulary and the Fire Service. Embed lost policing values - empower officers and make accountable for actions Move from traditionally based organisation to a forward thinking one Increase gender promotion Move from risk overt, process driven force and adapt to change Be more productive, use time and power more effectively Transform training for new recruits, embrace new technology and communication Invest in Estates and IT 4. Scene setting 3 of the Policing Advisor provided a short presentation, offering the PCC and Chief Constable reflections on ways to improve Essex Police. BS reported the following: There is a leadership problems across all Police Forces Policing is naive to technology, and innovation is required to empower staff to work more efficiently and effectively. There is confusion over local and national policing services Training for staff/officers requires transformation For example, simply by changing the way the Essex police officers and staff use language with members of the public, this could result in better responses and better outcomes for victims Utilise the public in order to help transform and improve intelligence gathering Make better use of PCSO time. LW then provided a short presentation: The Force need to set out a clear vision for the future Essex Police could obtain best practice from Forces around the world Link leadership, culture and change with core values and vision at the centre Be more open and transparent – build the workforce’s trust – let them know it is okay to deliver bad news and talk openly Create a culture based on core values and behaviours Invite guests to observe weekly management team meetings Create a path for communication and feedback from staff - Set up ‘let’s chat’ sessions with staff in order to get sense of what is going on in the organisation Senior management to experience day to day issues by working on frontline Performance management – set key performance indicators and deadlines for implementation – important to drive performance and behaviour Talent management – identify talent and develop career paths – review teams weekly and look at who requires development –move people around and possibly look at talent spotting from other countries Reward performance Do Essex Police have the correct level of analytical skill available? Set out clear governance Break down data sharing barriers GS then presented his thoughts from the perspective of the health service: Continuity is the key to embedding change within an organisation. The health services have found that it is helpful to engage with the public and learn from their experiences Make key decisions in public – create a more open and transparent organisation. Allow the public to understand the dilemmas and problems the organisation are facing Training and development of staff and integrated services has also been very successful within the health service 5. Actions: NA to request for the Essex Police Domestic Abuse Strategy Board to run case studies of DA incidents and the financial impact SK to communicate work that has been carried out in response to the last staff survey Guest speaker to be invited to next meeting to talk about technology Additional Chief Officers to be invited to observe next meeting.