Marketing Planning - Key Ingredients Brand Strategy Product Strategy Communications Strategy 0 Competitive SWOT STRENGTHS WEAKNESS OPPORTUNITIES THREATS 1 Brand Strategy (use the SWOT as the guide) Target: – The audience it is critical the brand win against. It should be tightly defined by demographic and/or psychographic dimensions – Consumer or B2B Target Insight Pillars (proof) – What are the key differentiators or reasons why the target audience will want to choose the brand – Is the brand differentiated largely on image or is there significant differentiation on feature/function? – Is it a new innovation with no competition Brand Promise – This is the singular idea that captures the core differentiated consumer value proposition for the brand. – It will help create alignment across all business functions against a core idea 2 Product Strategy: Pricing Premium brand: High price, never on sale Budget Brand: Lowest price, highly promotional 3 Product Strategy: Distribution “Hard” Products – Direct to consumer – Retail – Direct – Web – Phone – Partner/Reseller Model – Branded – White Label “Service” Products – Scale? 4 Communications – Objective setting Business Objective – What is the business result the marketing initiative(s) are intended to drive? – Sales, Revenue, EBITDA Communication Objective – What is the consumer result the marketing initiative(s) are intended to drive? – Product awareness, store traffic, visits to the website, shifting brand perceptions * Be as specific as possible! 5 Communications - What is the Message? Defining a great key message in a marketing campaign is an art form Too often marketing communications are ruined by trying to communicate too many things. The ingredients for a great message: – Singular – Focus on the benefit to the target – Works across all tactics to amplify their effect. 6 Communications – The mix Traditional Advertising: Expensive, broad reach, media mix and creative execution can dramatically impact success PR: A good compliment Social: Hit and miss. Generally better for post sales customer relationship building Sponsorship: Brand halo but activation is narrow but highly targeted Channel: Usually forgotten but perhaps the most important - The media mix is determined from a number of factors including the target, the communication objective, the messaging strategy and budget - Marketing communications success is usually driven by measurement and optimization over time. For a lunch plan there is no magic formula. It is a combination of experience and gut. 7