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Understanding change in third sector organisations insights from the 'Real Times' qualitative longitudinal study

Dr. Rob Macmillan

Third Sector Research Centre

University of Birmingham

5 th ESRC Research Methods Festival

St. Katharine’s College, Oxford

2 nd July 2012

Two moments in civil society…

‘Larch’

• Deprived ex-mining village – housing and communitybased regeneration

• Heritage Centre, Youth Club, Village Hall, successful community shop/café, new social enterprise

• An uneven landscape of participation, e.g. ‘Brown hair turning grey’

‘Birch’

• Secure local advice agency growing through local authority funding and additional contracts

• Annual surplus to ‘weather the storm’ and for service development

• Anticipating possible outsourcing opportunities

‘Real Times’ in a nutshell…

Overall aim

• To establish, maintain and analyse a qualitative longitudinal sample of third sector organisations, groups and activities

• Access and engagement - experiences and dilemmas

Research structure and timing

• Diverse set of 15 core case studies plus a range of related

‘complementary’ case studies

• Spring 2010 to Summer 2013: five waves of interviews, observations and documentary analysis

Purpose and research questions

• Understanding how third sector activity operates in practice over time

• Fortunes, strategies, challenges and performance

• What happens, what matters, and understanding continuity and change

Research context

Methodological/theoretical basis A contextual baseline

The promise of seeing things differently?

• Growing interest in qualitative longitudinal research - snapshots and moving pictures

• Taking time seriously – rhythms and change in third sector life

• A ‘field’ based understanding of the third sector – context, relation and

‘room’

A great unsettlement - a third sector in transition?

• ‘Shaking-out’ and ‘Shaking-up’

(organisations being more

‘enterprising’, demonstrating value and ‘reconfiguration’)

• Changing economic context – impact of recession, austerity and cuts

• Changing political context – partial decoupling of sector and state

A diverse set of case studies

A large national charity delivering services – anticipating a changing funding and policy environment, and preparing a cutback plan

• A specialist mental health charity – concerned to maintain its distinctive services amidst public spending cuts, the personalisation agenda and new models of intervention

• A new social enterprise – pursuing growth beyond its local community

• A co-operative sports club - trying to sustain initial enthusiasm and impetus

• A local support project for teenage mothers – surviving an internal crisis, preparing for longer term sustainability

• A parish plan action group – seeking to implement ‘quick wins’ in the village

What happens next?

‘Larch’ (then)

• Deprived ex-mining village – housing and community-based regeneration

• Heritage Centre, Youth Club,

Village Hall, successful community shop/café, new social enterprise

• An uneven landscape of participation, e.g. ‘Brown hair turning grey’

‘Larch’ (now-ish)

• Unsuccessful funding bids – youth club closes

• Utility bills and winter damage -

Heritage Centre closing down?

• Contracting infrastructure support

• Shop/café and new social enterprise still developing

What happens next?

‘Birch’ (then)

• Secure local advice agency growing through local authority funding and additional contracts

• Annual surplus to ‘weather the storm’ and for service development

• Anticipating possible outsourcing opportunities

‘Birch’ (now-ish)

• LA reviews provision and cuts basic funding, pending recommissioning

• Birch forced to consider closing services in hiatus

• A debate on tactical responses

• Reprieve, redundancies and reorganising structures and services – ‘transition’?

The overall story so far

A picture dominated by cuts for some…

• From anticipatory anxiety to the experience of public spending cuts

• Restructuring and redundancies

• Ongoing uncertainty about the scale and scope of cuts, and emerging policy agendas

• Thwarted plans and contained ambitions

But not for all…

• Organisations planning growth

• Re-positioning and the development of new ventures and services

• Relative insulation from the changing context

Understanding (organisational) change

• Narrative profiles, storylines and ‘process tracing’

• ‘Organizing’ as perpetual motion

• Exploring the quality of change - experiencing and narrating change

– Endogenous/exogenous

– Fast/slow

– Rough/smooth

– Deliberate/imposed

– Anticipated/unforeseen

– Incidental/consequential

• Stability and change in strategic action fields (Fligstein and McAdam 2012)

– Organisations-as-fields, organisations-in-fields

– Sources of stability and change: interdependence, sensitivity and proximate social fields – ‘a stone thrown in a still pond’

– Unsettlement and resettlement: of positions, norms and institutions

Further information

• ‘Real Times’ is being undertaken by a core team of five researchers at

TSRC: Rob Macmillan, Andri Soteri-Proctor, Simon Teasdale, Rebecca Taylor and Malin Arvidson

• Macmillan, R (2011) Seeing things differently? The promise of qualitative longitudinal research on the third sector

TSRC Working Paper 56, March 2011

• Macmillan, R et al (2011) First Impressions: introducing the ‘Real Times’ third sector case studies

TSRC Working Paper 67, November 2011

www.tsrc.ac.uk

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