Austin Jagels 2002 Moss Street ● Eugene, OR 97403 (541) 852-7492 ● jagelsaustin@gmail.com OBJECTIVE To contribute my problem-solving skills and self-motivation to an accounting internship position at a Northwest-based company EDUCATION Bachelor of Science in Accounting University of Oregon Charles H. Lundquist College of Business Economics minor, Cumulative GPA: 4.15 Associate of Science Oregon Transfer – Business Lane Community College Cumulative GPA: 4.17 Expected June 2015 Eugene, OR Completed March 2013 Eugene, OR EXPERIENCE Teaching Assistant January 2014-Present Business Statistics, University of Oregon Eugene, OR Created an efficient process that reduced grading time by 10% Analyzed data to create statistical models that were used in assignments Strengthened the ability of students to use statistics software by holding help sessions Team Member October 2011-December 2012 Toys R’ Us/Babies R’ Us Spokane, WA Collaborated with other employees to improve the organization of the store, leading to a 20% increase in customer satisfaction Performed online order services for customers, allowing the store to capture more sales Built floor models and updated point of sale displays, improving sales of new inventory items Golf Club Salesman March 2006-March 2009 Fiddler’s Green Golf Co. Eugene, OR Mastered all aspects of club fitting and learned detailed information about each brand to reach the top 15% of salesmen Ensured accuracy of customer orders by personally relaying information to purchasers, resulting in fewer errors Trained new employees in the use of computerized club fitting technology to build overall sales staff competency Observed customers to determine their individual needs and recommend the best solutions, creating personal relationships and return business INTERESTS Competing in golf tournaments, Listening to classical music and playing the oboe, Participating in sports leagues Austin Jagels 2002 Moss Street ● Eugene, OR 97403 (541) 852-7492 ● jagelsaustin@gmail.com February 26, 2014 Puppet Labs 926 NW 13th Ave #210 Portland, OR 97209 Dear Puppet Labs Human Resources, I am writing to apply for the Accounting Internship available at your Portland office. When I found the posting through the University of Oregon Career Center it captured my attention because it offers experience in a variety of accounting areas. After further researching the company I am excited at the prospect of becoming a part of the collaborative community environment at Puppet Labs. My detail-oriented personality and strong interpersonal communication skills will allow me to succeed in this internship position. Before returning to college to study Accounting I spent several years gaining work experience, most prominently as a golf club salesman. Fiddler’s Green Golf Co. is well known for offering custom fitting, which often involves special orders from manufacturers. The store has a purchaser that calls in the orders and sometimes errors were made during this process due to a lack of clarity about what features the salesmen were requesting. I averted this problem by personally explaining custom orders to the purchaser to ensure that every detail was accurate. Other employees adopted this policy and needless errors were avoided. My sales experience dramatically improved my interpersonal communication skills by allowing me to interact with people who had varying backgrounds and values. I was hired to Fiddler’s Green as a recent high school graduate and was one of the youngest salesmen at the company. On one occasion during my second year working at Fiddler’s Green a customer was initially unsure of my qualifications due to my age and the perceived lack of expertise that comes along with this. I was able to demonstrate my superior product knowledge and communicate with him in a professional manner, which led to him requesting my assistance on future visits. This capacity to effectively communicate will allow me to excel when working with other Puppet Labs employees. Thank you for your consideration. I will call next week to verify that my resume was received and answer any questions that you may have for me. My dedication to accuracy and ability to communicate with others could be a valuable addition to your Accounting department. Sincerely, Austin Jagels