Selected Results from UNCG’s
Sophomore and Senior Surveys
Spring 2000
UNCG Planning Council
August 24, 2000
The University of North Carolina at Greensboro
Office of Institutional Research
1
Institutional Effectiveness at UNCG
-- Operational definition determined by institution -• Progress Toward Areas of Focus in Strategic Plan
• Use of Survey Results
• Use of Departmental Profiles
• Use of Assessments of Outcomes in Academic
and Non-Academic Areas (Needs Special Attention)
• Comprehensive SACS Self-Study for
Reaffirmation of Accreditation
2
Schedule of UNCG and General Administration Surveys
GA
GA
Freshman Sophomore
Survey
Survey
Year
Fall 1990
Spring 1991
Su. '91(pilot)
Fall 1991
Spring 1992
Su. '92
Fall 1992
Spring 1993
Su. '93
Fall 1993
Spring 1994
Su. '94
Fall 1994
Spring 1995
Su. '95
Fall 1995
Spring 1996
Su. '96
Fall 1996
Spring 1997
Su. '97
Fall 1997
Spring 1998
Su. '98
Fall 1998
Spring 1999
Su. '99
Fall 1999
Spring 2000
Su. '00
Fall 2000
Spring 2001
Su. '01
Fall 2001
Spring 2002
Su. '02
Fall 2002
Spring 2003
Su. '03
Fall 2003
Spring 2004
Su. '04
Fall 2004
Spring 2005
Undergraduate Students
Spartan
UNCG
UNCG
GA
GA
1 yr. Alum. 1 yr. Alum. 3 yr. Alum. Experience
Senior
UG Survey UG Survey Questionnaire
Survey
Survey
Graduate Students
Grad. Spartan
UNCG
Experience
3-5 yr. Alum.
GRAD Survey Questionnaire
Sp. '91
Sp. '93
Sp. '94
Sp. '95(pilot)
Sp. '96
Sp. '96
Sp. '97(pilot)
Sp. '97(UNCG)
Sp. '98
Sp. '98
Sp. '96
Su. '97
Sp. '98
Fa. '98
Sp. '99
Su. '99
Sp. '00
Sp. '00
Fa. '00
Fa. '00
Sp. '01
Sp. '01
Fa. '01
Su. '01
Sp. '02
Sp. '02
Su. '02
Su. '02
Sp. '03
Sp. '03
Su. '03
Sp. '04
Sp. '04
Su. '04
Fa. '04
Su. '04
Sp. '05
Completed
Proposed
Survey Results URL: http://ire.uncg.edu
3
Sp. '05
Sophomore Survey
Response Rates:
1997 Sophomore Survey -- 278 / 371 = 74.9%
1998 Sophomore Survey -- 339 / 455 = 74.5%
2000 Sophomore Survey -- 516 / 800 = 64.5%
4
Sophomore Survey Response Rates
for UNCG and Comparative Institutions
100%
80%
60%
40%
20%
0%
ECU
UNC-A
UNC-C
ASU
UNC-CH
NCSU
UNC-W
UNC-G
'98 Soph.
82.7%
94.4%
45.3%
51.7%
55.9%
64.9%
68.1%
74.5%
'00 Soph.
93.1%
89.2%
86.7%
81.5%
76.2%
71.4%
67.6%
64.5%
Note: The comparative institution response rate averages were 67.2% in 1998 and 78.8% in 2000.
5
100%
Seven Principles for Good Practice in
Undergraduate Education:
Faculty Contributions
92%
91%
80%
90%
78%
73%
80%
89%
77%
85%
71%
78%
74%
72%
85%
73%
72%
69%
67%
60%
A1 - Set high expectations for you to learn
A2 - Respect the diverse talents and ways of learning of you and your classmates
40%
20%
A3 - Encourage you to be an actively involved learner
A4 - Encourage student-faculty interaction in and outside of the classroom
A5 - Give you frequent and prompt feedback
'00 Soph.
A6 - Encourage you to devote sufficient time and energy to your coursework
'98 Soph.
A7 - Develop opportunities for you to learn cooperatively with fellow students
A8 - Care about your academic success and welfare
A9 - In general, how would you evaluate your instructors on these eight measures?
0%
A1
A2
A3
A4
A5
A6
A7
Note: Percentages are based on those responding “excellent” or “good”.
6
A8
A9
Overall Ratings of The Seven Principles for
Good Practice in Undergraduate Education
100%
94%
93%
90%
‘00 Soph.
Good
Excellent
85%
84%
81%
80%
80%
60%
76%
63%
64%
60%
67%
66%
68%
40%
20%
31%
29%
30%
18%
ASU
UNC-W
UNC-G
13%
11%
12%
ECU
UNC-CH
NCSU
UNC-C
Note: Percentages are based on those responding “excellent” or “good”.
7
64%
18%
0%
UNC-A
69%
Academic Support Services
95%
100%
85%
80%
91%
87%
77%
84%
91%
86%
89%
80%
81%
79%
73%
60%
61%
B1 - Orientation for New Students
B2 - Academic Advising
40%
B3 - Academic Skill Labs or Tutoring
B4 - Library
'00 Soph.
B5 - Technology Services
20%
'98 Soph.
B6 - Career-Related Services
B7 - Timely availability of textbooks, computer supplies, and
other course materials provided by campus bookstore
0%
B1
B2
B4
B3
B5
B6
Note: Percentages are based on those responding “excellent” or “good”.
8
B7
Offices Serving Students
Rating of Service
'00 Soph.
100%
80%
74%
64%
60%
73%
70%
71%
83%
75%
72%
72%
77%
70%
68%
'98 Soph.
88%
82%
70%
69%
51%
63%
59%
40%
20%
46%
D1 - Registration Process
D6 - Business Services/Cashier/Student Accounts
D2 - Financial Aid Services
D7 - Residence Life Programs
D3 - Campus Food Services
D8 - Opportunities for Extra-Curricular Activities
D4 - Campus Health Services
D9 - Opportunities for Community Service Projects
D5 - Campus Counseling
D10 - Opportunities to develop leadership skills
0%
D1
D2
D3
D4
D5
D6
D7
D8
Note: Percentages are based on those responding “excellent” or “good”.
9
D9
D10
Offices Serving Students
Rating of Staff Responsiveness
'00 Soph.
100%
'98 Soph.
83%
80%
64%
60%
75%
73%
75%
77%
69%
68%
68%
59%
70%
68%
46%
44%
40%
D1 - Registration Process
20%
D2 - Financial Aid Services
D5 - Campus Counseling
D3 - Campus Food Services
D6 - Business Services/Cashier/Student Accounts
D4 - Campus Health Services
D7 - Residence Life Programs
0%
D1
D2
D3
D4
D5
D6
Note: Percentages are based on those responding “excellent” or “good”.
10
D7
Quality of Overall Instruction
100%
Quality of Overall Education
100%
87%
91%
89%
90%
80%
94%
90%
80%
60%
65%
60%
65%
65%
40%
40%
20%
20%
22%
26%
24%
62%
60%
61%
28%
34%
29%
'97 Soph.
'98 Soph.
'00 Soph.
0%
0%
'97 Soph. '98 Soph. '00 Soph.
Excellent
Excellent
Good
Note: Percentages are based on those responding “excellent” or “good”.
11
Good
Percent of Sophomores who would
Choose to Attend UNCG Again
100%
80%
70%
71% 67%
60%
40%
20%
19%
14%
22%
16%
10% 11%
0%
Yes
Not Sure
'97 Soph.
'98 Soph.
12
No
'00 Soph.
Percent of Sophomores who would Attend the
Same Institution Again
100%
80%
81%
80%
74%
70%
70%
68%
67%
61%
60%
40%
20%
0%
UNC-CH
ASU
UNC-W
NCSU
UNC-A
ECU
UNC-G
UNC-C
Yes
Note: Percentages are based on those responding “yes”. “Not sure” and “no” responses
are being verified with individual campuses by UNC General Administration.
13
UNCG Local Option Items
Sophomore Survey
14
Percent of Sophomores who would
Recommend UNCG to a Friend
Considering College
100%
80%
82%
60%
40%
20%
13%
5%
0%
Yes
Not Sure
15
No
UNCG Sophomore Outcomes
Ability to learn on my
own, pursue ideas,
and find information I
need
70%
67%
70%
Basic computer skills
(e.g. word processing,
spreadsheets,
internet research)
58%
60%
57%
52%
Ability to engage in
team/group efforts
50%
53%
0%
20%
40%
60%
Note: Percent indicating gains or progress as “very much” or “quite a bit”.
16
'00 Soph.
'98 Soph.
'97 Soph.
80%
100%
Student-Centeredness at UNCG
59%
Treated with dignity
and respect at UNCG
66%
62%
51%
Connected to and/or a
part of UNCG
58%
52%
44%
Valued as an
individual at UNCG
54%
42%
'00 Soph.
'98 Soph.
'97 Soph.
38%
Listened to at UNCG
46%
54%
0%
20%
40%
Note: Percent responding “very much” or “quite a bit”.
17
60%
80%
100%
Areas of Interest
100%
80%
65%
59%
60%
46%
40%
40%
33%
32%
29%
27%
20%
25%
17% 18%
9%
0%
Internship or other
experiential
learning
Study Abroad
Program
Aware/Interested
Undergraduate
Interaction with
research
students from other
opportunities in
cultures/ethnic
major department
groups
Aware/Not Interested
18
Not Aware
Graduating Senior Survey
Response Rates:
1995 Graduating Senior Survey -- 453 / 936 = 48.4%
1996 Graduating Senior Survey -- 467 / 1042 = 44.8%
1997 Graduating Senior Survey -- 480 / 1028 = 46.7%
1998 Graduating Senior Survey -- 683 / 942 = 72.5%
2000 Graduating Senior Survey -- 749 / 1051 = 71.3%
19
Graduating Senior Survey Response Rates
for UNCG and Comparative Institutions
100%
80%
60%
40%
20%
0%
UNC-A
ECU
UNC-C
UNC-G
UNC-CH
ASU
NCSU
UNC-W
'98 Sen.
96.2%
64.9%
76.2%
72.5%
66.3%
59.5%
55.3%
67.4%
'00 Sen.
89.4%
89.1%
77.3%
71.3%
63.6%
62.5%
62.1%
60.7%
Note: The comparative institution response rate averages were 69.8% in 1998 and 72.0% in 2000.
20
Seven Principles for Good Practice in
Undergraduate Education:
Faculty Contributions
100%
97%
96%
86%
80%
60%
87%
91%
89%
95%
85%
91%
95%
85%
82%
90%
95%
93%
87%
88%
82%
A1 - Set high expectations for you to learn
A2 - Respect the diverse talents and ways of learning of you and your classmates
A3 - Encourage you to be an actively involved learner
40%
20%
A4 - Encourage student-faculty interaction in and outside of the classroom
A5 - Give you frequent and prompt feedback
'00 Sen.
A6 - Encourage you to devote sufficient time and energy to your coursework
'98 Sen.
A7 - Develop opportunities for you to learn cooperatively with fellow students
A8 - Care about your academic success and welfare
A9 - In general, how would you evaluate your instructors on these eight measures?
0%
A1
A2
A3
A4
A5
A6
A7
Note: Percentages are based on those responding “excellent” or “good”.
21
A8
A9
Seven Principles for Good Practice in
Undergraduate Education:
Faculty Contributions
100%
96%
86%
80%
85%
90%
85%
93%
82%
85%
91%
73%
60%
95%
91%
78%
71%
85%
73%
74%
67%
A1 - Set high expectations for you to learn
A2 - Respect the diverse talents and ways of learning of you and your classmates
A3 - Encourage you to be an actively involved learner
40%
20%
A4 - Encourage student-faculty interaction in and outside of the classroom
A5 - Give you frequent and prompt feedback
'00 Sen.
A6 - Encourage you to devote sufficient time and energy to your coursework
'00 Soph.
A7 - Develop opportunities for you to learn cooperatively with fellow students
A8 - Care about your academic success and welfare
A9 - In general, how would you evaluate your instructors on these eight measures?
0%
A1
A2
A3
A4
A5
A6
A7
Note: Percentages are based on those responding “excellent” or “good”.
22
A8
A9
Overall Ratings of The Seven Principles for
Good Practice in Undergraduate Education
‘00 Sen.
100%
80%
96%
41%
Good
Excellent
93%
55%
92%
91%
91%
91%
90%
88%
50%
46%
44%
58%
60%
60%
56%
40%
55%
20%
38%
46%
41%
46%
33%
31%
NCSU
UNC-C
32%
0%
UNC-A
ASU
UNC-G
ECU
UNC-W UNC-CH
Note: Percentages are based on those responding “excellent” or “good”.
23
Academic Support Services
100%
95%
89%
79%
80%
83%
89%
82%
80%
81%
77%
74%
60%
40%
20%
B1 - Academic Advising in your Major
B2 - Library Services
'00 Sen.
B3 - Technology
'98 Sen.
B4 - Career-Related Services
B5 - Employment Search Assistance
0%
B1
B3
B2
B4
Note: Percentages are based on those responding “excellent” or “good”.
24
B5
Library Services
Library services
overall
95%
89%
Access to databases
and collections
91%
84%
90%
Hours of operation
87%
89%
Staff responsiveness
84%
0%
20%
40%
'98 Sen.
Note: Percent responding “very much” or “quite a bit”.
25
60%
'00 Sen.
80%
100%
Technology
93%
91%
Access to the Internet
Technology services overall
89%
82%
Access to up-to-date facilities
88%
83%
Hours of operation for computer center, labs,
and help desks
84%
72%
73%
Access to trained staff for help
57%
72%
64%
Technology training classes
0%
20%
40%
'98 Sen.
Note: Percent responding “very much” or “quite a bit”.
26
60%
'00 Sen.
80%
100%
Knowledge, Skills, and Personal Growth
71%
Personal growth
24%
95%
Enhancing analytic skills
58%
35%
93%
Writing skills
56%
37%
93%
Comprehension skills (written information)
54%
Listening skills
38%
51%
40%
91%
Speaking skills
55%
34%
89%
Ability to function as part of a team
56%
33%
89%
29%
88%
59%
Ability to work with people from diverse backgrounds
54%
Developing computer skills
31%
Recognizing and acting on ethical principles
47%
36%
Appreciating racial equity
47%
34%
Appreciating gender equity
46%
Using mathematical skills
35%
39%
Applying scientific methods of inquiry
Very Much
92%
22%
41%
41%
85%
83%
81%
81%
80%
63%
Somewhat
0%
20%
40%
60%
Note: Percent indicating their college education contributed “very much” or “somewhat”.
27
80%
100%
Offices Serving Students
Rating of Service
'00 Sen.
100%
'98 Sen.
81%
80%
74%
62%
60%
69%
60%
20%
71%
67%
60%
56%
40%
67%
72%
67%
60%
69%
81%
83%
80%
70%
65%
64%
D1 - Registration Process
D6 - Business Services/Cashier/Student Accounts
D2 - Financial Aid Services
D7 - Residence Life Programs
D3 - Campus Food Services
D8 - Opportunities for Extra-Curricular Activities
D4 - Campus Health Services
D9 - Opportunities for Community Service Projects
D5 - Campus Counseling
D10 - Opportunities to develop leadership skills
0%
D1
D2
D3
D4
D5
D6
D7
D8
Note: Percentages are based on those responding “excellent” or “good”.
28
D9
D10
Offices Serving Students
Rating of Staff Responsiveness
'00 Sen.
100%
'98 Sen.
80%
73%
61%
60%
63%
66%
67%
73%
71%
69%
70%
65%
59%
67%
66%
55%
40%
D1 - Registration Process
20%
D2 - Financial Aid Services
D5 - Campus Counseling
D3 - Campus Food Services
D6 - Business Services/Cashier/Student Accounts
D4 - Campus Health Services
D7 - Residence Life Programs
0%
D1
D2
D3
D4
D5
D6
Note: Percentages are based on those responding “excellent” or “good”.
29
D7
Intellectual Environment
100%
80%
97%
32%
96%
96%
30%
33%
Quality of Overall Education
100%
95%
93%
80%
53%
60%
40%
51%
60%
51%
49%
48%
40%
20%
20%
14%
17%
15%
'98 Sen.
'99 SEQ
Sen.
'00 Sen.
0%
Very Strong
Strong
42%
42%
'98 Sen.
'00 Sen.
0%
Excellent
Average
30
Good
Quality of Instruction in Major
100%
80%
97%
94%
89%
32%
Quality of Instruction Overall
100%
86%
86%
80%
34%
38%
60%
88%
60%
64%
68%
62%
20%
24%
24%
'98 Sen.
'99 SEQ
Sen.
'00 Sen.
40%
40%
65%
60%
51%
20%
20%
0%
0%
'98 Sen.
'99 SEQ
Sen.
Excellent
'00 Sen.
Excellent
Good
31
Good
Percent of Seniors who would
Choose to Attend UNCG Again
1995-97 Seniors
1998 and 2000 Seniors
100%
80%
100%
73%
76% 74%
80%
68% 62%
60%
60%
40%
40%
27% 24% 26%
20%
20%
0%
0%
Yes
'95 Sen.
10% 9%
Yes
No
'96 Sen.
29%
22%
Not
Sure
No
'97 Sen.
'98 Sen.
32
'00 Sen.
Percent of Seniors who would Attend the Same
Institution Again
100%
3%
10%
7%
19%
16%
17%
9%
9%
10%
9%
24%
29%
68%
62%
UNC-C
UNC-G
17%
14%
80%
7%
5%
60%
40%
87%
79%
76%
76%
74%
NCSU
ECU
74%
20%
0%
UNC-CH
ASU
UNC-W
Yes
Not Sure
33
UNC-A
No
Graduating Seniors Plans for Next Year
41%
Still seeking employment
Have accepted a job
12%
Don't know yet
11%
Graduate school full-time
11%
Other
7%
Plan to continue in my current position
7%
Not seeking employment and not planning to attend
school
5%
Graduate school part-time and working part-time
5%
Take more undergraduate courses
1%
Military service
1%
0%
34
20%
40%
60%
80%
100%
UNCG Local Option Items
Graduating Senior Survey
35
Percent of Seniors who would
Recommend UNCG to a Friend
Considering College
100%
80%
74%
60%
40%
17%
20%
9%
0%
Yes
Not Sure
36
No
Student-Centeredness At UNCG
42%
Valued as an
individual at UNCG
41%
41%
Connected to and/or a
part of UNCG
40%
37%
Listened to at UNCG
36%
0%
20%
40%
'99 SEQ Sen.
Note: Percent responding “very much” or “quite a bit”.
37
60%
'00 Sen.
80%
100%
UNCG Graduating Senior Outcomes
Ability to learn on my own, pursue ideas, and find
information I need
40%
41%
Awareness and management of the time required to
plan for and complete assignments
36%
Ability to use library resources to support a research
project
35%
Critical reasoning skills (testing assumptions, making
logical inferences, spotting inconsistencies)
38%
Understanding of and sensitivity to the world’s
diversity of cultural and national experiences
Sensitivity to the ethical dimensions of problems and
experiences
25%
21%
Acceptance of public responsibility and contribution to
community service
Understanding of the historical, cultural, and
philosophical traditions that have shaped our society
19%
Knowledge of the role of abstract ideas and artistic
images in self-understanding and shaping society
0%
Note: Percent indicating “very much” or “quite a bit”.
38
33%
26%
34%
21%
29%
20%
72%
40%
35%
27%
74%
37%
31%
40%
81%
71%
58%
56%
53%
53%
Very Much
50%
60%
Quite a Bit
80%
100%
Areas of Interest
100%
82%
80%
56%
60%
46%
40%
20%
31%
9%
0%
Study Abroad
Program
Undergraduate
Volunteer
research
community
opportunities in
service
major
through UNCG
department
or student
organizations
Internship or
other
experiential
learning
Interaction with
students from
other
cultures/ethnic
groups
Participated
39
Primary Reason to Attend Graduate School
To fulfill a life long goal
22%
To become more employable
22%
19%
To learn new skills
Necessary for advancement in job I intend to
hold
15%
To increase my income
15%
5%
Other
Necessary for career change
2%
0%
40
20%
40%
60%
80%
100%
Most Important Factor Influencing Decision
to Attend Graduate School
Reputation and quality
41%
Location
22%
Faculty
13%
Cost
13%
Research facilities
5%
Financial aid
4%
Size of school
1%
Diversity
1%
0%
20%
40%
41
60%
80%
100%