Commencement Publications SACRAO Session 2.1 Dr. Bobbye G. Fry Registrar University of the Incarnate Word •About us… The Background Stuff • Private Catholic University in San Antonio, Texas • Fall 2013 enrollment—9,600 students • Undergraduate, graduate, doctoral, and professional degrees • Traditional and non-traditional students • Classes on-ground, adult degree-completion, and online • Campuses in US, Mexico, China, and Germany •Commencement Stuff What graduation looks like here • Graduation ceremonies in May and December • August students participate in December ceremonies • 1,200 to 1,500 graduates per year • Ceremony off-site in coliseum that holds 8,500 people • Tickets are required for guest attendance • One ceremony for all graduating that semester •Once upon a time… (1998-2003) •Who is graduating? The Triggers • Undergraduate students: > 80 who are enrolled and have not applied • Graduate students: > 12 who are enrolled and have not applied • Ph.D.: enrolled in the last course before dissertation course • Professional programs: course before internships/rotations Students/Advisors that request packets off-cycle (with summer they will reach limit) • Where we put information The many ways we communicate with students • • • • • • We communicate by email only and only to UIW email account. We add all students that meet conditions to our Blackboard page. We refer students to Blackboard page designed specifically for them. Once the student applies to graduate, s/he no longer receives the notices to apply. The semester the student will complete degree requirements, s/he will receive regular email from us related to ceremony and requirements. All data is pulled from Banner and dumped into spreadsheets where we run mail merge. Stage 1 • Blackboard Stage 2 • Registrar’s Office Web Page Stage 3 • Graduation Letter Stage 4 • Graduation Handbook •Blackboard Information The Graduation Packet 1 Generic Introduction Letter 2 Application for Graduation 3 Important Dates/Deadline for Graduation for Academic Year 4 Instructions for student to follow 5 Instructions for advisor to follow Strong encouragement to read entire packet Told to complete with advisor. Advisor must review degree audit and sign application. Informs student that tickets are limited and deadline is important Step-by-step instructions provided Step-by-step instructions provided •Graduation Packet Distribution How many do we send each semester. • • • • • • • Gives us advanced notice of the numbers to anticipate. We send packets until the student applies to graduate. Packet goes to the student through Blackboard. Advisor receives an email with the list of advisees that need to apply to graduate. Faculty are encouraged to review student’s degree audit with student to determine eligibility to graduate. Professional programs certify their students for eligibility to graduate. We certify all others—changing this process soon. Packets Distributed F12 S13 F13 S14 Undergraduates 1720 1721 1815 1790 Graduates 410 416 432 418 Ph.D. 54 51 55 62 PharmD 84 NA 95 NA OptD 58 NA 57 NA DPT 0 0 0 0 2326 2188 2454 2270 TOTALS •Registrar Web Page Our home away from home 1 Announcements about Graduation Events 2 Ticket Information 3 Important Dates/Deadline for Current Graduation Semester 4 Instructional Letter 5 Miscellaneous Links Consistent look Informs student that tickets are limited and deadline is important. Informs student that delays can affect ticket distribution Contains all of the policies related to conferring the degree. FAQ, Live Web-Streaming, maps, Disability Services Request, etc. •Senior Salute For ordering caps/gowns/invitations/class rings 1 Event to Order Caps/Gowns/Invitations/Rings 2 Essential Office Participation 3 Additional Office Representation 4 Photographer Information Available 5 Business Office and Financial Aid Office Check Holds Online portal is not open until after Senior Salute Registrar’s Office, Business Office, Financial Aid Office, Bookstore, and Vendor Career Services, Alumni, Advancement, VA Services Either with a person or just literature with samples Clear balances and exit counseling for loans •Graduation Finale Come and Get it! 1 Event for Students to Pick up Cap/Gown/Tickets 2 Tickets are not distributed unless account balance is zero 3 Financial Aid Office/Business Office Represented to Clear Holds 4 Primary Tables: Registrar, Bookstore and Vendor 5 Other Offices Represented More formal than Senior Salute, includes refreshments Informs student that tickets are limited and deadline is important ID required to pick-up items. If person other than student attends, written release required Career Services, Alumni, Advancement (Class Gift), VA Services (Stole •Graduation Handbook Good information with pictures. • • • • • • All institutional policies, repeated from letter. Dates/Times/Location for all ceremonies. Pictures of how hood should look. Seating Diagram Parking Information Disability Services Information •What Works for Us From everything we have tried • • • • • Use your institutional email account—unapologetically and without exception. Define your process and give it a name. Consistently refer to that process by that name. Students and advisors will then know the process and do the same. Tell students they need to apply to graduate. Send information to them until they apply. We record in Banner the dates we sent the information to the students. Then when students say, “no one told me,” I pull up the dates and say, “yes, we did on these dates.” And I do not waive the late fees. Get Faculty/Advisors on Board with Process If they know what to expect, they will help. Communicate Early and Constantly Tell them it is time to apply to graduate. Make Events Informative and Festive Students will tell students to attend. Make All Communication Consistent Say it 10 times, but say it the same way 10 times. •What works at your school?