POSITION DESCRIPTION
HUMAN RESOURCES MANAGER
About Goodwin
Goodwin Aged Care Services has a strong vision, mission and set of values for the delivery of
high quality accommodation and care support to older people. We deliver this service at
three residential aged care facilities at Ainslie, Farrer, and Monash; through a community
program supporting people in their own home; and by ensuring our residents in
independent self-care units enjoy a high quality of life.
Role (Purpose of Position)
The Human Resources Manager manages a team which provide a range of human
resources services. The Manager is responsible for operational and strategic business
outcomes which promote the effective and and efficient use of human resources. They work
closely with the Executive and provide advice and assistance on recruitment strategies,
retention, Employer of Choice, Industrial Relations, Career Development, Work Safety,
Workforce Planning and Employment Relations.
Responsibilities (Major Accountabilities)
The role is responsible for:
 Ensure recruitment, selection and engagement policies, procedures and processes are
implemented effectively and efficiently to support the timely replacement of employees
 Identify opportunities to further improve the capacity to attract and retain employees
 Identify opportunities to further improve Employer of Choice initiatives
 Develop and recommend workforce planning strategies to meet current and future
needs- rotations, succession planning, workforce analysis, mentoring, professional
development, career advancement opportunities etc
 Recommend strategies for employee development, retention and capacity development
 Provide advice to employees, Managers and Executive as required
 Advise of legislative changes that may impact on organisational knowledge or practice
 Research, analyse and ensure human resources management policies and procedures
satisfy legislative requirements, accreditation requirements and organisational need
 Ensure Goodwin’s workplace conditions satisfy legislative requirements
 Support the Executive and Managers with building a positive and supportive workplace
 Ensure human resource services are delivered in a high customer service culture
 Ensure employee documentation is maintained as per legislation
 Manage employment programmes including work safety, workers compensation,
rehabilitation, orientation, probation, work placements, volunteers etc
 Comply with legislative requirements and Goodwin policy/procedures and practices
 Maintain Goodwin’s culture of continuous improvement in the delivery of services
 Maintain/develop relationships to promote the organisation as an Employer of Choice
 Maintain the customer service culture and present professionally to all people.
Reporting
 The Human Resources Manager reports to the Executive Manager, Community Care
 The Human Resources Coordinater and Administration Officer report to this role.
Page 1 of 2
Form 12-01
May 2011
POSITION DESCRIPTION
Selection Criteria
Essential Skills and Qualifications
 Qualifications in Human Resource Management
 High level ability to develop and provide strategic advice on human resources matters
 Experience in the delivery of generalist human resources advise and work outcomes
 Solid experience in managing the recruitment and selection function of an organisation
 High level technical ability and experience in workplace and industrial legislation
 Experience in the management of a human resources team
 High level business, negotiation and administrative skills
 High level skills in IT skills in Microsoft Office environment
 High standard organisation, time management and multi skilling experience
 Able to research, gather and analyse information skilfully
 High levels skills and experience in delivering with high level customer service
 Strong interpersonal skills and ability to communicate with a range of stakeholders
 A commitment to implementing continuous improvement programs
 Good employer practice skills, industrial democracy and equal employment.
Desirable Skills and Qualifications
 Qualifications in Occupational Health and Safety (ACT) and experience in managing the
work safety, workers compensation and rehabilitation functions
Other Attributes
 Works well individually and as a team member building solid relationships
 Adapts to changing environments and demands
 Enthusiastic, energetic, projects a positive image and commitment
 Good attention to detail, efficiency and effectiveness
 Maintain good spirits even in adversity, possess stamina and robustness
 Flexibility in work and thought processes to be able to multi task on a variety of diverse
work types at the same time.
Position Approval
This position is an approved Management level position.
CEO Signature _______________________________________ Date ___ / ___ / 2011
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Form 12-01
May 2011