21 October 2015 Dear Applicant, Re: Senior Worker - OLAC Thank you for your interest in the above post. Enclosed is a job pack containing the following: o Welcome to Applicants o Job Profile o Policy on the Recruitment of Ex Offenders o Guidelines for working with Young People and Vulnerable Adults o Aims & Purposes of the YMCA I have also enclosed an application form for your completion. Please be aware that the closing date for this vacancy is Monday 9th November 2015 at 9am, and the interview date is to be confirmed. Please return email applications to recruitment@ymcadlg.org or hard copies by hand or post to Human Resources, Reed House, 47 Church Road, Hove, BN3 2BE. When completing the application form, make sure you refer to the requirements of the role as set out in the job profile, as short listing for interview rests on how well you meet these criteria. We look forward to receiving your completed application. If you have not heard from us within 2 weeks of the closing date, please assume that your application was not successful on this occasion. YMCA DownsLink Group requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Yours faithfully, Emily Whiter Recruitment & HR Systems Co-ordinator Page 1 of 8 About Us Thank you for your interest in this role and I hope you find this pack and our website answer your questions. You probably will have heard of YMCA, the largest and oldest youth charity in the world but you may not have heard about us. YMCA DownsLink Group (YMCA DLG) was formed in April 2014, bringing together Guildford and Sussex Central YMCAs into one organisation. So while we have a long heritage we are a young organisation and a new team of Chair and Chief Executive. We believe that we do really interesting and valuable work. Children, young people and families are at the heart of our work with a particular focus on the needs of young people who find themselves on the fringes of society and need support. We provide a wide range of services including the provision of housing for some 513 people and providing them with support. Last year we made a difference to the lives of over 10,000 children & young people in a variety of ways. We operate from locations across the South East with our Head Office in Hove. We are one of 125 YMCAs in the UK linked through YMCA England. As part of this federation of YMCAs, we are each an independent, self-governing charity and YMCA England supports us by giving us a national voice. YMCA DLG has around 400 staff and 150 volunteers and our current turnover is £11.1m. On an annual basis, we collect £4.5m in rent; make over 350 lettings each year and deliver housing support contracts in excess of £2.5m. We also have a development programme with the HCA to bring into management a further 100 units of accommodation over the next 3 years. Vision Our vision is of an inclusive Christian movement transforming communities so that all young people can belong, contribute and thrive. You will need to demonstrate a commitment to our Christian aims, but do not have to be a practicing Christian. We value diversity in our staff team to reflect the people that we work with. Values We seek out – we actively look for opportunities to make a transformative impact on young lives in the communities where we work, and believe that every person is of equal value We welcome – we offer people the space they need to feel secure, respected, heard and valued; and we always protect, trust, hope and persevere We inspire – we strive to inspire each person we meet to realise their full potential in all they do We speak out – we stand up for young people, speak out on issues that affect their lives, and help them to find confidence in their own voices We support others – we are committed to the wellbeing of the communities we serve and believe in the positive benefit of participation, locally and in the wider world Page 2 of 8 Job Pack Job Title OLAC Senior Worker Reporting to OLAC Team Leader (Older Looked After Children) Service Area Housing Location Horsham & Crawley Contract Type and Employment Period Permanent contract Full time – 37.5 hours p/w Shift work including some evenings and weekends £25,948 (Band C Level 2) Salary (FTE) Job Purpose: To provide intensive support to vulnerable young people housed temporarily in supported accommodation in order that they have a positive experience in their placement. To utilise evidence-based theories and frameworks to manage risks, identify support needs and to contribute to a pathway plan so the young people develop a sense that they can belong, contribute and thrive alongside other young people. Responsibilities: To provide intensive personal support to four young people who have been part of the care system, who require a psychologically informed package of support to ensure a safe environment from which to make progress towards independence. To ensure that young people receive a thorough induction in to the property and introduction to the staff team so that they understand the support they will receive and the expectations of them. To work dynamically with young people and professionals working with them to complete a risk assessment and risk management plan in improve their chances of securing more long term accommodation. To participate in the care planning process with Social Workers, Intensive PA’s and other professionals, to lead on integrating care plan / support plan goals as identified by the young person. To work alongside young people to become more responsible for their actions, to tackle the barriers they face and to support their personal and social development as they transition into adulthood. To work with the Team Leader to role-model good practice in engaging positively and assertively with young people and in support work generally, and to provide coaching and informal training to existing staff where applicable. To work alongside specialist workers to address needs relating to physical, mental and sexual health, substance misuse and education. To be pro-actively involved with the young person, the Team Leader and other agencies to secure appropriate long term move-on accommodation. Page 3 of 8 To work as part of the team and take individual responsibility to work flexibly to cover staff absences and other unforeseen circumstances. To attend regular Reflective Practice Supervision; to develop observant practices, and to improve strengths-based approaches and helping strategies. To be aware of the wider Housing Department and have an understanding of how the high support accommodation team fits in. To be part of and contribute to the YMCA DLG staff team, attending meetings, training, supervision and other opportunities as appropriate. Along with other staff to be responsible for the safety and security of the building and to record all such contacts on the organisational database. To adhere to all the organisational policies and procedures including Equal Opportunities and Diversity, Safeguarding, Information Sharing, Lone Working, Professional Boundaries and other relevant policies. To carry out from time to time any other appropriate duties as directed by the Line Manager to support and promote the work of YMCA DLG in accordance with the post holders capabilities. Nature and Scope: The post holder will hold a small case load of young people placed in our accommodation as part of YMCA DLG contract with WSCC Children’s Services Post 16 Team. The post holder will be expected to work with young people, social workers and other professionals to build resilience and effect behaviour change utilising a range of intervention models including Resilience Therapy Framework, Motivational Interviewing, Brief Solution Therapy, Restorative Justice and Cognitive Behaviour Therapy. The post holder will work closely with the Team Leader to report on cases for contract review meetings and provide other additional information for Commissioners when required to do so. The post holder will work with the Engagement Co-ordinator to ensure the young people are able to participate in the hostel life and engage in activities alongside other young people that will increase the likelihood of engaging in meaningful occupation in future. The post holder will be expected to support the practice of service user participation within the housing projects in line with the organisation strategic objectives around participation and service user involvement. The post holder will be working with the most challenging and vulnerable young people in our accommodation projects, and will bring additional skills that equip them to positively impact these young people. Page 4 of 8 Knowledge, Job Related Skills, Qualifications & Experience: EXPERIENCE Substantial, demonstrable experience of working with young people aged 16-25 who are vulnerable or in need of support A proven track record delivering high quality support and demonstrable success helping people achieve positive outcomes Experience of support or pathway planning in partnership with young people and key professionals involved in their care Experience of assessing and managing risk and dynamically intervening to diffuse difficult or challenging behaviour Experience of working within a housing setting with people who are homeless or insecurely housed SKILLS & ABILITIES Ability to engage, motivate and inspire young people and to empower them to be involved in decision-making in their lives Excellent verbal and written communication skills and the ability to adapt interpersonal styles according to audience and need Excellent administrative and organisational skills to manage competing, conflicting demands and ensure deadlines are met Word processing and computer literacy skills Ability to record interventions, collate information, analyse data and produce reports when required Ability to work some unsociable hours shifts; including some evening and some weekend working Ability to provide some out of hours On Call support which can be tailored and flexible according to personal situations Able to drive – full clean license and access to a car EDUCATION AND TRAINING Basic education including GCSE’s or equivalent Any professional relevant qualification such as Social Work, Youth Work, Housing, Psychology, Counselling, Social Care A broad range of short training courses appropriate to working in support and or with young people KNOWLEDGE Knowledge psychologically informed interventions e.g. Brief Solution Focused Therapy, Resilience Framework, Motivational Interviewing, Restorative Justice, Emotional Intelligence and CBT Understanding of service user participation in a supported housing project or is similar services Working knowledge of issues effecting young people including mental health, substance misuse and offending Understanding of and ability to adhere to professional boundaries Understanding of pilot projects and the need to be adaptable A working knowledge of young people’s support providers locally and of national and county level legislation around young people Page 5 of 8 Essential Desirable * * * * * * * * * * * * * * * * * * * * * * Key Competencies Desirable behaviours that demonstrate how the post holder will carry out the role: Planning and Organising Activities The post holder will be expected to organise and prioritise their workload, juggle the needs of service users and professionals and prioritise conflicting demands. Analytical Thinking and Problem Solving The post holder will be expected to identify and resolve problems as they arise using solution-focused and strengths-based approaches and identify tools for change where needed and maintain a positive, self-reflective approach at all times. Interpersonal and Relationship Building The post holder will work positively with partner organisations to develop and maintain effective working relationships. They will build strong, respectful and trusting relationships with residents and provide a high level of support at all times. They will work closely with others within the organisation to provide the best possible service for young people. Communication Skills The post holder will be expected to communicate effectively with residents, the team and partner agencies whilst maintaining clear professional boundaries at all times. Leadership The post holder will role model pro-social behaviour and offer advice, guidance and training to all staff in the projects and to volunteers working alongside them. Customer Focus The post holder will be open and encouraging of feedback and assist residents to participate and make a positive contribution to the service. They should be open to feedback about service delivery as this is a pilot service. They should be flexible, approachable and responsive when dealing with all stakeholders of the service. Strategic Thinking The post holder will be expected to have a good general understanding of the purpose and objectives of YMCA DLG and to understand their role in achieving strategic goals formed by the YMCA and local initiatives. Team-working and Co-operation The post holder will work with others to achieve team goals and objectives, and demonstrate a co-operative flexible attitude and positive approach to new challenges. They will work in a mutually supportive environment where individual’s strengths and ideas are recognised. Integrity and Ethical Behaviour The post holder will understand the Christian aims and purposes of YMCA DLG and its values, including a commitment to equality and diversity, and to improving the lives of young people, children and families. Page 6 of 8 Policy on the Recruitment of Ex-Offenders: YMCA DownsLink Group actively promotes equality of opportunity for all, with the right mix of talent, skills and potential, and applications are welcome from a wide range of candidates. We undertake not to discriminate unfairly against any applicant on the basis of a criminal record or other information revealed. Criminal records and other information will be taken into account for recruitment purposes only when they are relevant. We select all candidates for interview based on their skills, qualifications and experience. We ask all applicants called for interview to provide details of their criminal record. Depending on the nature of the position applied for, YMCA DownsLink Group may request details of your entire criminal record or only of ‘unspent’ convictions as defined in the Rehabilitation of Offenders Act 1974. We request that this information is sent under separate, confidential cover to a designated person within YMCA DownsLink Group and we guarantee that this information is only seen by those who need to see it as part of the recruitment process. We would point out that for the successful candidate, this information will be verified by requesting a Disclosure 1 statement from the Disclosure and Barring Service before the appointment is confirmed. Failure to reveal information that is relevant to the position sought could lead to withdrawal of an offer of employment or subsequent dismissal. We ensure that all those in YMCA DownsLink Group who are involved in the recruitment process have been suitably trained to identify and assess the relevance and circumstances of offences. We also ensure that they have received appropriate guidance and training in the relevant legislation relating to the employment of ex offenders e.g. the Rehabilitation of Offenders Act 1974. At interview, or in separate discussion, we ensure that an open and measured discussion takes place on the subject of any offences or other matters that might be relevant to the position. For those positions where a Disclosure is required, application forms and guidance notes will contain a statement that a Disclosure will be requested in the event of the candidate being made a conditional offer of employment. We undertake to discuss any matter revealed in a Disclosure with the person seeking the position before withdrawing a conditional offer of employment. Having a criminal record will not necessarily bar you from working with YMCA DownsLink Group. This will depend on the nature of the position and the circumstances and background of any offences. However, as the nature of the YMCA DownsLink Group’s work brings its employees & volunteers into contact with young people (those under 18 years old) and/or vulnerable adults, a criminal record or other information which makes an application unacceptable for a position of trust will render the applicant unsuitable. As an organisation using the Disclosure and Barring Service (DBS) Disclosure service to assess applicants’ suitability for positions of trust, this policy complies with the DBS Code of Practice. 1 Applicants for certain positions who are made a conditional offer of employment will be subject to a criminal record check – known as Disclosure – from the Disclosure and Barring Service Page 7 of 8 Declaration of Criminal Background & Guidelines for Working with Young People and/or Vulnerable Adults The Rehabilitation of Offenders Act 1974 sets out to help people who have been convicted of a criminal offence and have not been convicted again in a specified period. This period is known as a rehabilitation period. Once a rehabilitation period has expired and no further offending has taken place, a conviction is considered to be ‘spent’. Once a conviction is spent, the convicted person does not have to reveal it or admit its existence in most circumstances. The Rehabilitation of Offenders Act 1974 (Exceptions Order) gives some exemptions from the Act, whereby details of ‘spent’ convictions have to be declared. One of these exemptions is working with young people and/or vulnerable adults. When recruiting people to work in such positions of trust an employer is entitled to ask for details of all convictions, spent and unspent. If you are invited to an interview please bring with you a completed Declaration of Criminal Background Form which is enclosed in this application pack. It asks for details of spent and unspent convictions, cautions, reprimands and final warnings. You should complete the form and place it in an envelope marked ‘Private and Confidential’, addressed to the Interview Panel. Your name should be clearly stated on the front. The information relating to criminal convictions will only be seen by the interview panel if we are considering offering you employment. If you wish to discuss the information that you have given, please mention this to an interviewer. Having made its selection, the panel may wish to discuss any information given with you. Having a conviction will not necessarily bar you from consideration for the post. Criminal records will be taken into account only when they are relevant to the position for which you are applying. The information you provide will remain confidential. If you are made a conditional offer YMCA DownsLink Group will apply for an Enhanced DBS Disclosure depending on the nature of the job. The DBS offers organisations a means to check the background of job applicants to ensure that they do not have a history that would make them unsuitable for the post. DBS Disclosures are provided by the Disclosure and Barring Service, an executive agency of the Home Office. Enhanced disclosures provide details of a person’s criminal record including convictions, cautions, reprimands and warnings; they also contain details from lists held by Government departments of those considered unsuitable for this type of work. Organisations using the DBS process must comply with the Code of Practice, a copy of which is available on request. If you have any queries, please speak to a member of the HR team. Page 8 of 8