TIME FOR SPEECH PEDIATRIC SPEECH THERAPY, LLC NEW PATIENT REGISTRATION PACKET REQUIRED INFORMATION AT FIRST VISIT New patient registration packet (this packet completed and signed Proof of Insurance (originals or copies of front/back of card) Co-Pay / Deductible (we accept: cash, checks, credit and debit cards) Any recent evaluations (speech, neurological, IEP) Kathleen Morgan M.Ed., CCC-SLP / Amy Russell M.S., CCC-SLP Anna Spilker MS.; CCC-SLP / Sarah Colle M.A., CCC-SLP / Maya Gamez M.A.; CCC-SLP Contact Information 4050 Lake Otis Parkway Suite 105 Anchorage, Alaska 99508 Phone: 907-563-1167 Fax: 907-563-1169 www.timeforspeechak.com Office Hours are 8:00 am – 6:00 pm Monday through Friday 9:00 am – 12:00 pm Saturday Please submit your insurance information one week prior to your appointment, so that we may verify your insurance benefits and notify you of your deductibles, co-pays, and non-covered services. All INITIAL appointments are verified 24 hours in advance with a reminder phone call, so please be sure to include a good contact number. We will summarize what to expect at your visit at this time and we can answer any questions. If you have additional questions or would like to make payment arrangements in advance, please call ahead of time. ACKNOWLEDGEMENT OF RECEIPT By signing below, I acknowledge and agree that a copy of Time for Speech Pediatric Speech Therapy, LLC (T4S) New Patient Registration Packet has been made available to me, which includes: General Clinic Information Financial Policies Billing Policies Payment Policies Consent for Care Patient Rights and Responsibilities Clinic Expectations Release of Information HIPAA Policies & Procedures Communication Policies Web Site Policies I understand that as a part of my child’s ongoing speech and language therapy, T4S receives, originates, maintains, discloses and uses individually identifiable health information, including, but not limited to, health records and other health information describing my health history, evaluation and test results, diagnosis, plan of care, therapy goals and billing and health insurance information. I understand that T4S and its speech language pathologists and staff may use this information to perform the following tasks: Diagnose my child’s speech and language delay, plan my child’s treatment and care, communicate with other health and educational professionals concerning my child’s care, document services for payment/reimbursement, conduct routine health care operations, such as quality assurance. T4S’s New Patient Registration Packet has been made available to me, including T4S’s Notice of Privacy Practices, which fully explains the uses and disclosures that this practice will make with respect to my child’s identifiable health information. I understand that I have the right to review this NOTICE before signing this consent. T4S has given me sufficient time to review this. I also understand that T4S reserves the right to change its notice and the practices detailed therin and will provide me with a copy of the revised notice by mail to the address that I have provided. I understand that I do not have to consent to the use or disclosure of my child’s identifiable health information for treatment, payment, or health operations, but that if I do not consent, T4S may refuse to provide my child speech and language services unless applicable state or federal law requires them. I further understand that I am fully responsible for any and all charges for services rendered. Parent Signature: _________________________________________________________ Date: ____________ Guardian Signature (if applicable): ___________________________________________ Date: ____________ No alterations, comments, notes, changes, etc are permitted to this agreement without the express and written consent of the Owner. Any alterations, comments, notes, changes, etc made to this document will remove any contractual obligation by T4S to seek payment from Third Parties, provide documentation of service or Evaluations to other Professionals or Parents. Table of Contents New Patient Registration ....................................................................................... 1 Medical History Questionnaire .............................................................................. 3 General Clinic Information ..................................................................................... 7 Clinic Map .............................................................................................................. 8 Financial and Billing Policies................................................................................... 9 Payment Policies .................................................................................................. 11 Consent for Care .................................................................................................. 12 Patient Rights and Responsibilities ...................................................................... 13 Clinic Expectations ............................................................................................... 14 Release of Information ........................................................................................ 15 Release of Medical Records Form ........................................................................ 16 Notice of Privacy Practices ................................................................................... 17 Communication Policies ....................................................................................... 22 Time for Speech Pediatric Speech Therapy, LLC Page i New Patient Registration Patient Name __________________________________ SSN#______________________ Birth Date__________ (last) (first) Address______________________________________________________________________________________ (mailing address) (city) Home Phone__________________________________ Gender (circle one): M (state) (zip) Cell Phone_________________________________ F Emergency Contact_____________________________ Phone____________________________________ Mother Name_________________________________ Father Name________________________________ Employer_____________________________________ Employer___________________________________ Birth Date_____________________________________ Birth Date__________________________________ Occupation____________________________________ Occupation_________________________________ Home Phone___________________________________ Home Phone________________________________ Cell Phone_____________________________________ Cell Phone__________________________________ Email _________________________________________ Email ______________________________________ Primary Care Physician_____________________________________________ Phone #___________________ (last) (first) Referring Physician________________________________________________ Phone #___________________ (last) Time for Speech Pediatric Speech Therapy, LLC (first) Page 1 PRIMARY INSURANCE INFORMATION: Insurance Co. Name_____________________________________ Ins. Co. Address____________________________________________________________________________ (mailing address) (city) (state) (zip) Ins. Co. Phone # _______________________________________ Policy Holder Name___________________________________ Relationship to Patient__________________ Policy Holder SS # ____________________________________ Policy Holder Birth Date _________________ Group # ____________________________________________ Identification # _________________________ SECONDARY INSURANCE INFORMATION NOT APPLICABLE Insurance Co. Name ________________________________________________________________________ Ins. Co. Address____________________________________________________________________________ (mailing address) (city) (state) (zip) Ins. Co. Phone # _______________________________________ Policy Holder Name___________________________________ Relationship to Patient__________________ Policy Holder SS # ____________________________________ Policy Holder Birth Date _________________ Group # ____________________________________________ Identification # _________________________ Time for Speech Pediatric Speech Therapy, LLC Page 2 Medical History Questionnaire PARENT CONCERN: Reason for Evaluation: Previous Diagnosis, if any: Please circle any areas of development that you may have concerns about: Attention Touch Speech/Language Eating/Feeding Nutrition Temper Tantrums Hearing Play Vision Behavior Sleeping Weight/Growth Other: MEDICAL HISTORY Pregnancy proceeded: Normally Please circle any that apply: Gestational Diabetes Substance Exposure Premature Labor Other: Motivation Ability to Calm Self Movement Socialization With Complications: (please list) Toxemia Pre-Clampsia Positive for Strep B Multiple Births Positive for Cytomegalovirus Eclampsia Length of Pregnancy: weeks Prenatal Care was Received Not Received Mother’s age at time of birth: Length of hospital stay Delivery was: Vaginal C-Section Emergency C-Section Complications During Delivery: (circle if any) Premature rupture of membranes Breech Presentation Placenta Previa Abruptio Placenta Uterine Rupture Transverse Presentation Umbilical Cord wrapped around neck Other: Child’s Birth Weight: Apgars: 1 minute lbs. oz 5 minutes Birth Length: 10 minutes Were there significant complications following the birth: Please list any significant birth complications: None Meconium Hypoxia PDA Neonatal Hypoxia ECMO Positive Dependency RSV – Respiratory Syncytial Virus Retinopathy of Prematurity (ROP) Brochopulmonary Dyspasia (BPD) Diagnosed/Suspected Syndrome: YES None Use of Forceps Prolapsed Cord inches NO Respiratory Distress Syndrome Club Foot Failure to Thrive Hyperbilirubinemia IVH Bleed Oxygen Dependency Intrauterine Growth Retardation (IUGR) Respiratory Stridor VP Shunt Cytomegalovirus Anemia of Prematurity Ventilator Dependency Other: Time for Speech Pediatric Speech Therapy, LLC Page 3 CURRENT HEALTH ISSUES/CONCERNS: Chronic Ear Infection Anoxic Brain Injury Asthma/Respiratory Constipation/Diarrhea Allergies (please list): Sleep Problems Reflux Colic Tube Feeding Traumatic Brain Injury (TBI) Cerebral Vascular Accident (CVA) Arteriovenous Malformation (AVM) Seizure Disorder (Date of last seizure) Current Medications: Homeopathy: Hearing Assessment Vision Assessment YES YES NO NO Date: Date: Results: Results: Specialists Seen: Cardiologist Orthopedic Surgeon Physician Rheumatologist Urologist Opthamologist Allergist ENT Hand Surgeon Neurologist Psychiatrist Nephrologist Oncologist Pediatrician Podiatrist Thoracic Surgeon Audiologist Geneticist Endocrinologist General Surgeon Internal Medicine Neuro-Surgeon Gastroenterologist Developmental Medicine Name of specialists currently working with child: Please indicate any of the following: Swallow Study (date and place): BAER (date and place): MRI/CT Scan/ X-Ray (date and place): List any previous surgeries: (indicate age at the time of surgery) Surgery: Surgery: DEVELOPMENTAL HISTORY Motor, Sensory, Play At what age did your child do the following: Hold head up alone Roll over Sit alone without support Crawl / Creep alone Pull self to standing position Walk unaided Grab toy How does your child get around at home? Does your child fall or lose balance easily? Time for Speech Pediatric Speech Therapy, LLC YES Age: Age: NO Page 4 Is your child RIGHT handed LEFT handed No Preference yet Does your child visually look at people and/or toys? YES NO Does your child show a negative response when touched or when touching objects? YES Does your child enjoy movement such as swinging or rough housing? YES What are your child’s favorite toys and/or play activities? Does your child play and/or participate in leisure activities daily? Is your child involved in community programs (school, special rec., scouting etc.) Feeding, Speech and Language Does your child have any feeding difficulties? YES If yes please describe: When did your child: Stop using a bottle Stop using a pacifier Name familiar objects Use 2 word combinations Begin using a cup, sippy cup, straw Begin eating – Baby Food List Food Preferences List Food Dislikes YES YES NO NO NO NO NO Finger Food Table Food Circle areas of difficulties, if any: Chewing Swallowing Drooling Tongue Thrust Sensory How does your child communicate his/her needs? Verbalize Non-verbal Communication Facial Expressions Body Language Pointing/Gesturing Manual Sign Language Phrases Sentences Augmentative Communication (list) Do most people understand your child’s speech? Does your child understand instructions? YES YES Vocalizations Single Words Eye Gaze NO NO Please Circle any of the following that may currently describe your child: Affectionate Cautious Shy Fearless Distractible Motivated Aggressive Passive Stubborn Persistent Difficult to Comfort Curious Active Fussy Withdrawn Playful Fearful Demanding Calm Insecure School History If your child is in school, what grade: Where: Does your child have an Individualized Education Plan (IEP)? YES NO (please include a copy of most recent IEP) Has your child had a psychological or neuropsychological evaluation completed? Time for Speech Pediatric Speech Therapy, LLC YES NO Page 5 (please include a copy of the evaluation) Therapy History Has your child ever received speech therapy? Has your child ever received occupational therapy? Has your child ever received physical therapy? YES YES YES NO NO NO Physical Therapy: Location: Dates of Service: Therapist/Provider: Occupational Therapy: Location: Dates of Service: Therapist/Provider: Speech Language Therapy: Location: Dates of Service: Therapist/Provider: Social Work: Location: Dates of Service: Therapist/Provider: Assistive Technology: Location: Dates of Service: Therapist/Provider: Nutrition: Location: Dates of Service: Therapist/Provider: Vision Therapy: Location: Dates of Service: Therapist/Provider: Audiology: Location: Dates of Service: Therapist/Provider: Behavior Therapy: Location: Dates of Service: Therapist/Provider: Time for Speech Pediatric Speech Therapy, LLC Page 6 General Clinic Information Time for Speech Pediatric Speech Therapy, LLC (T4S) specializes in the diagnosis and treatment of speech and language disorders. T4S was founded in 2009 by a speech language pathologist to provide children with comprehensive speech and language therapy. Because we are a fully staffed clinic, T4S is able to provide comprehensive therapy for a wide spectrum of conditions, including receptive and expressive language delays, articulation disorders, phonological disorders, apraxia of speech, autism spectrum disorder, aspergers syndrome, aural rehabilitation for children with hearing loss and cochlear implants, feeding therapy, picture exchange communication system and voice output device language therapy. All of our speech–language pathologists pursue on-going training in the newest therapeutic procedures and techniques. We continually attend training in new diagnostic and therapeutic procedures, methods and treatments. Our offices are located at 4050 Lake Otis Parkway Suite 105 (in the Lake Otis Professional and Medical Center) in Anchorage. Appointments can be made by calling 563-1167. Patients are encouraged to log on to www.timeforspeechak.com, (Coming soon!) where a variety of services are available, or e-mail info@timeforspeechak.com. Contact Information Phone: (907) 563-1167 and Fax: (907) 563-1169 Call us for: New Appointments Referrals Cancellations Directions Medical Records Time for Speech Pediatric Speech Therapy, LLC Page 7 Clinic Map Time for Speech Pediatric Speech Therapy 4050 Lake Otis Pkwy, Suite 105 907.563.1167 Time for Speech Pediatric Speech Therapy, LLC Page 8 Financial and Billing Policies T4S strives to provide the finest speech therapy care in Alaska, and to create the best value for our patients. In order to keep costs as low as possible, we have established the following financial policies: Your portion of payment is due at the time of services (no exceptions). We accept cash, checks, debit and credit cards. There will be a $50.00 charge on all NSF checks. You may pay your bill on line at www.mymedicalbill.net Regarding Insurance: We must emphasize that as a medical care provider, our relationship is with you, not your insurance company. We file your insurance claim as a courtesy, and all charges are ultimately your responsibility. Not every service is a covered benefit with your plan, and we encourage you to verify your benefits ahead of time. Some insurance companies arbitrarily select certain services they will not cover. It is important that you read and understand YOUR health insurance policy and its requirements for coverage, including preauthorization of services. We currently send claims to numerous plans and are not responsible for knowing the requirements of your specific plan. We will not become involved in disputes between you and your insurance company regarding deductibles, co-payments, covered charges and secondary insurance or “usual and customary” charges. If you choose to file an appeal to your insurance, it is your responsibility. As a courtesy to you, we bill your insurance carriers, and will need your help in providing complete and accurate insurance information. We require this information at least 1 week prior to your initial visit to verify your insurance benefits to notify you of your deductibles, co-pays, and non-covered services. Benefits for procedures will also be verified within 48 hours of scheduled services. Your insurance policy is a contract between you and your insurance company; we are not a party to that contract. If for any reason your insurance coverage changes, it is your responsibility to inform us in a timely manner. If you fail to inform us within 30 days of the change, we will not file your insurance. Please be aware that some, and perhaps all of the services provided may be non-covered services. Some insurance companies reduce or deny benefits saying they are not considered UCR (usual, customary or reasonable). T4S abides by all Federal guidelines regarding insurance billing. As such, we have up to one year to bill your claim to your insurance carrier. Your health savings account is yours alone to manage. We are happy to provide statements of remaining balances, but said requests must be made in writing, via email, fax or postal mail. We belong to the following insurance networks: Medicaid / Denali Kid Care TriCare Blue Cross Blue Shield of Alaska Time for Speech Pediatric Speech Therapy, LLC Page 9 Payment Plans We are happy to arrange payment plans in advance. Payment plans can be established by contacting our billing department at least 24 hours prior to your scheduled appointment. These plans require a signed agreement and a credit card on file. Refunds It is our policy to avoid overpayments, but if an overpayment does occur, we will issue a credit to your account, or issue a monetary refund. Should you desire a monetary refund, we ask that you make that request in writing. These requests can take up to 30 days to process. We may not notify you if such a refund is due, and it is your responsibility to proactively notify us of a monetary refund request. We only issue refunds on net balances, and only after insurance payments are posted. Delinquent Accounts All accounts 90 days past due from Time of Service will be considered delinquents. Ultimately, your account balance is your responsibility – whether your insurance company pays or not. All deductibles, co-pays, and non-covered services are due and payable at the time of therapy. It is your responsibility to ensure that your insurance(s) pay your claim in a timely manner. Delinquent accounts (90 days) will be charged a 35% administrative fee and will be forwarded to Doctor’s Collection Services. In the event that your insurance coverage changes to a plan where we are not participating providers, refer to the above paragraph. Patient Contact Information If your address or insurance information changes, please inform us immediately. Failure to do so can cause delays and keep us from providing the best service possible. Time for Speech Pediatric Speech Therapy, LLC Page 10 Payment Policies All payments are due at the time that services are rendered. Insurance Billing In an effort to provide the best possible health care and to minimize costs, our staff with verify health benefits in advance and patients will be responsible for paying the remaining balance when they visit the T4S office. T4S will gladly bill insurance carriers, but this service is a courtesy and not a right. Ultimately, the responsibility for payment rests with the patient. Coordination of Benefits Patients are responsible for coordinating their benefits. Any information requested by insurance carriers is the patient’s responsibility. If benefits are denied for any reason, it is your responsibility to ensure that payment is made. Our Fees Our practice is committed to providing the best treatment for our patients, and we charge what is representative of the state. You are responsible for payment regardless of any insurance company’s determination of usual and customary rates. Payment Plans T4S offers payment plans to patients. In order to qualify for a payment plan, a valid credit card must be provided along with a signed payment plan agreement and approval from the Billing Manager. Payments will be deducted monthly until the balance is paid in full. If you are on a payment plan, it is your responsibility to notify the Billing Manager of new balances acquired from new dates of service if you want them added onto the payment plan. Accounts with declined credit cards will be considered delinquent and will be sent to collections immediately. Patients with Guardians If patients have guardians or are accompanied by someone who has Power of Attorney, documentation of such must be provided prior to the patient’s visit. In these cases the legal guardian is responsible for payment. Time for Speech Pediatric Speech Therapy, LLC Page 11 Consent for Care T4S is committed to providing our clients with the highest standard of therapy. In order to do so, we need your consent to provide said care. Please fill out the following form, which will allow us to get involved in your child’s care. By signing the acknowledgment of receipt on the first page of this packet, I hereby voluntarily consent to the rendering of such care, including diagnostic evaluations, speech and language treatment, feeding therapy and aural rehabilitation therapy, as in their professional judgment be necessary to provide my child with care. I hereby give permission to T4S in making diagnostic and therapy decisions on my child’s behalf. I direct that the therapist attempt to inform me beforehand. I authorize the therapist to request, obtain, review and inspect any and all information bearing upon my child’s health and relevant information (speech and language evaluations, medical records, IEP’s etc..) with respect to treatment. I acknowledge that no guarantees have been made to me or my child as to the effect of such evaluations or treatment on the condition of my child and that I am responsible for all reasonable charges in connection with the treatment rendered to my child during this period. I consent to have information related to my child’s health/speech and language released to the following individuals or organizations: ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ By signing the acknowledgment of receipt on the first page of this packet, I consent for my child to receive treatment and have information about my child’s treatment released to those individuals named above. There is a Release of Information following this page, please complete this form if you would like us to receive information regarding previous speech and language services, school district information, audiology information and/or general information from other professionals. Time for Speech Pediatric Speech Therapy, LLC Page 12 Patient Rights and Responsibilities At Time for Speech, the patient has the right to: Considerate and respectful care Knowledge of the name of the speech language pathologist who has primary responsibility for coordinating the care and the names and professional relationships of other speech language pathologists and student clinicians who will see the child. Receive as much information about any proposed treatment or procedures as the child may need in order to give informed consent or to refuse this course of treatment. This information shall include a description of the goals and objectives related to the treatment plan, evaluation results, therapeutic techniques and alternate forms of techniques and to know the name of the person who will carry out speech and language therapy. Participate actively in any decisions regarding therapy. Full consideration of privacy concerning the therapeutic program. Case discussions, consultation, evaluation and treatment are confidential and should be conducted discreetly. The patient has the right to be advised as to the reason for the presence of any individual. Confidential treatment of all communications and records pertaining to his/her therapy. Reasonable continuity of treatment and to know in advance the time and location of appointments as well as the identity of therapists providing therapy. Have all patient’s rights apply to the person who may have legal responsibility to make decisions regarding therapeutic care on behalf of the patient. Have complaints forwarded to Administrative personnel for appropriate response. Know that all the T4S personnel will observe these patient’s rights. Parent/ Patient Responsibilities The therapy a patient receives depends partially on the patient and/or parent. Therefore, in addition to their rights, a parent/child has certain responsibilities as well. The parent/patient has the responsibility to provide accurate and complete information concerning his/her present concerns, past medical/speech and language history, and other matters relating to his/her concerns. The parent/patient is responsible for making it known whether he/she clearly comprehends the course of his/her (child’s) therapy treatment and what is expected of him/her. The parent/patient is responsible for following the treatment plan established by his/her speech language pathologist, including the instructions of other speech therapists as they carry out the prescribed treatment plan. The parent/patient is responsible for keeping appointments and for notifying the office or speech language pathologist when he/she is unable to. The parent/patient is responsible for his/her actions should he/she refuse treatment or not follow suggestions. The parent/patient is responsible the financial obligations of his/her care. The parent/patient is responsible for being considerate of the rights of other patients and office personnel. Time for Speech Pediatric Speech Therapy, LLC Page 13 Clinic Expectations Commitment Guidelines We at T4S are committed to your child’s care and your appointment time is reserved exclusively for you. We understand that with life’s uncertainties you may need to cancel your child’s appointment. If so, please give our staff a (if possible) minimum of 24 hours notice. Our speech therapists dedicate 45 minutes of patient care for you/your child, our new patient. Our therapists take your child’s speech and language needs very seriously. We also reserve the right to request payment up front. We would prefer not to enforce this right, but will if it becomes necessary. Repeated missed or cancelled appointments may be the basis for termination of service. Please be advised that the staff of Time for Speech reserves the right to reschedule patients who arrive more than 15 minutes late for their scheduled appointment time. No Show Policy At T4S we do enforce a No Show Policy as follows: First NO SHOW – this means you miss your appointment without calling to cancel – you will be charged $50.00 NOT your insurance company. Second NO SHOW – this means you miss your appointment without calling to cancel – you will be charged $100.00 NOT your insurance company. Third NO SHOW – this means you miss your appointment without calling to cancel – you will be charged $100.00 and your child will be removed from the schedule. Respect for Others We also ask that people keep in mind that T4S is a therapy clinic, and as such, there are often young children present. We expect everyone to treat each other with courtesy and respect, including our speech therapists, our staff and other patients. Abusive and unacceptable behavior will not be tolerated, and if we deem a patient’s behavior as unacceptable, we will refer them to another provider. Please remember that our clinic is located in a professional and medical center and that everyone should treat the other businesses located within the building with courtesy and respect by not allowing children to run through the hallways or up and down the stairs during regular business hours. Phone Calls T4S has voicemail 24 hours a day, 7 days a week. If you need to reach your therapist, please feel free to leave a message and we will return your call as soon as possible. Payment for Services Your portion of payment is due at the time of service. Time for Speech Pediatric Speech Therapy, LLC Page 14 Release of Information At T4S, medical/therapy records are maintained in electronic and paper format, in compliance with HIPAA and our in-house privacy policies. For a copy of your medical record, please fill out the form on the following page. Third Party Requests Third parties, such as attorneys, school district employees, or the State of Alaska may request a copy of your child’s medical/therapy records as well, provided the release on the following page. Requests for Other Therapy Clinics Requests from other therapy clinics are free of charge In order to make a medical/therapy records request, patients much first fill out the Release of Medical Records form, located on the next page. Please allow five days for processing. Time for Speech Pediatric Speech Therapy, LLC Page 15 Authorization to Release Medical/Clinical Records Form Name:______________________ Phone:______________ Date of Birth:____/____/______ S.S #________________ ____ I hereby authorize TIME FOR SPEECH PEDIATRIC SPEECH THERAPY to Obtain Information from: Person/Agency:____________________________________________________________________ Address:__________________________________________________________________________ City, State, Zip: ____________________________________________________________________ Phone #: _________________________________________________________________________ ____ I hereby authorize TIME FOR SPEECH PEDIATRIC SPEECH THERAPY to Release Information to: Person/Agency:____________________________________________________________________ Address:__________________________________________________________________________ City, State, Zip: ____________________________________________________________________ Phone #: _________________________________________________________________________ REQUESTED INFORMATION TO BE RELEASED o EVALUATION REPORT o PROGRESS NOTES o PLAN OF CARE o HEALTH/MEDICAL HISTORY o OTHER AS SPECIFIED BELOW: o o o o o PURPOSE OF RELEASE EDUCATIONAL USE COORDINATION OF CARE CONTINUED TREATMENT LITIGATION OTHER AS SPECIFIED BELOW : ________ I have been provided a copy of TIME FOR SPEECH PEDIATRIC SPEECH THERAPY’s Notice of Privacy Practices and any changes that may be associated with this authorization. I have discussed any concerns I may have about the use, release and disclosure of my health information disclosed under this authorization. I release TIME FOR SPEECH PEDIATRIC SPEECH THERAPY from any legal liability that may arise from this authorization. ________ The parent/patient may revoke this authorization by notifying in writing TIME FOR SPEECH PEDIATRIC SPEECH THERAPY’s designated Privacy Officer. Federal Law states that treatment, payment, enrollment, or eligibility for benefits may not be conditioned on obtaining this authorization if such conditioning is prohibited by the Privacy Rule. Federal Law also requires a statement that there is the potential for the protected health information released under this authorization may be subject to re-disclosure by the recipient. Signature of Parent or Patient __________________________________ Date _____/______/______ Relationship to Patient ______________________________ Witness __________________________ This authorization shall be in effect for 90 days following the date of signature. Time for Speech Pediatric Speech Therapy, LLC Page 16 Notice of Privacy Practices T4S is committed to upholding patient privacy standards in accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Our staff is accountable for preserving the privacy and confidentiality of your child’s health information which is created and/or maintained at our clinic. State and federal laws and regulations require use to implement policies and procedures to safeguard the privacy of your child’s health information. This notice will provide you with information regarding our privacy practices and how it applies to all of your child’s health information created and/or maintained at our clinic, including any information that we receive from other health care providers or facilities. The Notice describes your rights and our obligations concerning such uses or disclosures. We will abide by the terms of this Notice, including any future revisions that we may make to the Notice as required or authorized by law. We reserve the right to change this Notice and to make the revised or changed Notice effective for health information we already have about your child, as well as any information we receive in the future. We will post a copy of the current Notice which will identify its effective date in our clinic. The privacy practices described in this Notice will be followed by: Any health care professional authorized to enter information into your medical record created and/or maintained at our clinic. All employees, students, contractors, and other service providers who have access to your child’s health information at our clinic; and Any member of a volunteer group that is allowed to help your child while receiving services at our clinic. The individuals identified above will share your health information with each other for purposes or treatment, payment and health care operations, as further described in the Notice. USES AND DISCLOSURES OF HEALTH INFORMATION FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS 1. Treatment, Payment and Health Care Operations. The following section describes different ways that we may use and disclose your health information for purposes of treatment, payment and health care operations. We explain each of these purposes below and include examples of the types of uses or disclosures that may be made for each purpose. We have not listed every type of use or disclosure, but the ways in which we use or disclose your child’s information will fall under one of these purposes a. Treatment. We may use your health information to provide your child with speech and language treatment and services. We may disclose your health information to doctors, nurses, nursing assistants, school district employees, student clinicians, rehabilitation therapy specialists, or other personnel who are involved in your child’s health care. For example, we may refer your child to a physical or occupational therapist to improve sensory awareness/motor control. We will need to talk with the physical or occupational therapist so that we can coordinate services or discuss therapy techniques that best suit your child’s needs. We may also need to refer you to Time for Speech Pediatric Speech Therapy, LLC Page 17 another therapist / therapy discipline to receive such services. We will share information with that health care provider in order to coordinate your child’s care and services. b. Payment. We may use or disclose your child’s health information so that we may bill and receive payment from you, an insurance company, or another third party for the health care services you receive from us. We also may disclose health information about you to your health plan in order to obtain prior approval for the services we provide to your child, or to determine that your health plan will pay for the treatment. For example, we may need to give health information to your health plan in order to obtain prior approval to provide speech and language services, feeding therapy or therapeutic services for non-speech generating devices. c. Health Care Operations, We may use or disclose your child’s health information in order to perform the necessary administrative, educational, quality assurance and business functions at our clinic. For example, we may use your child’s health information to evaluate the performance of our staff in caring for your child. We also may use your child’s health information to evaluate whether certain treatment or services offered by our clinic are effective. We also may disclose your child’s health information to other physicians, therapists, disciplines, and/or educational staff for teaching and learning purposes. USES AND DISCLOSURES OF HEALTH INFORMATION IN SPECIAL SITUATIONS We may use or disclose your child’s health information in certain special situations as described below. For these situations, you have the right to limit these uses and disclosures as provided for in this Notice. 1. Appointment Reminders We may use or disclose your child’s health information for purposes of contacting you to remind you of an appointment. 2. Treatment Alternatives & Health-Related Products and Services We may use or disclose your child’s health information for purposes of contacting you to inform you of treatment alternatives or health-related products or services that may be of interest to you or your child. For example, if your child is diagnosed with a specific condition, we may contact you to inform you of an instruction class that is offered for your child’s condition. 3. Family Members and Friends We may disclose your child’s health information to individuals, such as family members and friends, who are involved in your child’s care or who help pay for your child’s care. We may make such disclosures when: (a) we have your verbal agreement to do so; (b) we make such disclosures and your do not object; (c) we can infer from the circumstances that you would not object to such disclosures. For example, if your spouse comes into the therapy room with your child, we will assume that you agree to our disclosure of your child’s information while your spouse is present in the room. Time for Speech Pediatric Speech Therapy, LLC Page 18 We may also disclose your child’s health information to family members or friends in instances when you are unable to agree or object to such disclosures, provided that we feel it is in your child’s best interest to make such disclosures and the disclosures relate to that family member or friend’s involvement in your child’s case. For example, if you present our clinic with an emergency medical condition, we may share information with the family member or friend that comes with you and your child to our clinic. 4. Billing and Financial We may disclose your child’s health information to third pary collection agencies if we deem it necessary. OTHER PERMITTED OR REQUIRED USES AND DISCLOSURES OF HEALTH INFORMATION There are certain instances in which we may be required or permitted by law to use or disclose your child’s health information without your permission. These instances are as follows: 1. 2. 3. 4. 5. 6. 7. 8. As required by law We may disclose your child’s health information when required by federal, state or local law to do so. For example, we are required by the Department of Health and Human Services (HHS) to disclose your child’s health information in order to allow HHS to evaluate whether we are in compliance with the federal privacy regulations. Public Health Activities We may disclose your child’s health information to public health authorities that are authorized by law to receive and collect health information for the purpose of preventing or controlling disease, injury, or disability; to report births, deaths, suspected abuse or neglect, reactions to medications. Health Oversight Activities We may disclose your child’s health information to a health oversight agency that is authorized by law to conduct health oversight information to health oversight investigations, inspections, or licensure and certification surveys. These activities are necessary for the government to monitor the persons or organizations that provide health care to individuals and to ensure compliance with applicable state and federal laws and regulations. Judicial or administrative Proceedings We may disclose your child’s health information to courts or administrative agencies charged with the authority to hear and resolve lawsuits or disputes. We may disclose your child’s health information pursuant to a court order, a subpoena, a discovery request, or other lawful process issued by a judge or other person involved in the sipute, but only if efforts have been made to (i) notify you of the request for disclosure or (ii) obtain an order protecting your child’s health information. Worker’s Compensation We may need to disclose your child’s health information to worker’s compensation programs when your health condition arises out of work-related illness or injury. Law Enforcement Officials We may disclose your child’s health information to a request received from a law enforcement official to report criminal activity or to respond to a subpoena, court order, warrant, summons, or similar process. Coroners, Medical Examiners, or Funeral Director We may disclose your child’s health information to a coroner or medical examiner for the purpose of identifying a deceased individual or to determine the cause of death. We also may disclose your child’s health information to a funeral director for the purpose of carrying out his/her necessary activities. Organ Procurement Organizations or Tissue Banks If your child is an organ donor, we may disclose your child’s health information to organizations that handle organ Time for Speech Pediatric Speech Therapy, LLC Page 19 9. 10. 11. 12. procurement, transplantation, or tissue banking for the purpose of facilitating organ or tissue donation or transplantation. Research We may use or disclose your child’s health information for research purposes under certain limited circumstances. Because all research projects are subject to a special approval process, we will not use or disclose your child’s health information for research purposes until the particular research project for which your child’s health information may be used or disclosed has been approved through this special approval process. However, we may use or disclose your child’s health information to individuals preparing to conduct the research project in order to assist them in identifying patients with specific speech and language disorders who may qualify to participate in the research project. Any use or disclosure of our health information which is done for the purpose of identifying qualified participants will be conducted onsite at our facility. In most instances, we will ask for your specific permission to use or disclose your child’s health information if the researcher will have access to your child’s name, address, or other identifying information. To Avert a Serious Threat to Health or Safety We may use or disclose your child’s health information when necessary to prevent a serious threat to the health or safety of you or other individuals. Military and Veterans If you are a member of the armed forces, we may use or disclose your child’s health information as required by military command authorities. National Security and Intelligence Activities We may use or disclose your child’s health information to authorized federal officials for purposes of intelligence, counterintelligence, and other national security activities, as authorized by law. USES AND DISCLOSURES PURSUANT TO YOUR WRITTEN AUTHORIZATION Except for the purposes identified above, we will not use or disclose your child’s health information for any other purposes unless we have your specific written authorization. You have the right to revoke a written authorization at any time as long as you do so in writing. If you revoke your authorization, we will no longer use or disclose your health information for the purposes identified in the authorization, except to the extent that we have already taken some action in reliance upon your authorization. YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION You have the following rights regarding your child’s health information. You may exercise each of these rights, IN WRITING, by providing us with a completed form that you can obtain from the business office. In some instances, we may charge you for the cost(s) associated with providing you with the requested information. Additional information regarding how to exercise your rights, and the associated costs, can be obtained from our business office. 1. Right to Inspect and Copy You have the right to inspect and receive copies of health information that may be used to make decisions about your child’s care. We may deny your request in inspect and copy your child’s health information in certain limited circumstances. If you are denied access to your child’s health information, you may request that the denial be reviewed. 2. Right to Amend You have the right to request an amendment of your child’s health information that is maintained by or for our clinic and is used to make health care decisions about your child. We may deny your request if it is not submitted in writing or does not include a reason to support your request. We may also deny your request if the information Time for Speech Pediatric Speech Therapy, LLC Page 20 3. 4. 5. 6. sought to be amended: (a) was not created by us, unless the person or entity that created the information is no longer available to make the amendment; (b) is not part of the information that is kept by or for our clinic; (c) is not part of the information which you are permitted to inspect and copy; (d) is accurate and complete. Right to an Accounting of Disclosures You have the right to request an accounting of the disclosures of your child’s health information made by us. This accounting will not include disclosures of health information that we made for purposes of treatment, payments, or health care operations or pursuant to a written authorization that you have signed. Right to Request Restrictions You have the right to request a restriction or limitation on the health information we use or disclose about your child for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about your child to someone, such as family member or friend, who is involved in your child’s care or in the payment of your child’s care. For example, you could ask that we not use or disclose information regarding a particular treatment that your child received. We are not required to agree to your request. If we do agree, that agreement must be in writing and signed by you and us. Right to Request Confidential Communications You have the right to request that we communicate with you about your child’s therapy in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. Right to a Paper Copy of this Notice You have the right to receive a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy of this Notice. QUESTIONS OR COMPLAINTS If you have any questions regarding this Notice or wish to receive additional information about our privacy practices, please contact our Privacy Officer at 563-1167. If you believe your privacy rights have been violated, you may file a complaint with our clinic or with the Secretary of the Department of Health and Human Services (HHS). To file a complaint with Time for Speech Pediatric Speech Therapy, LLC, contact our Privacy Officer at 4050 Lake Otis Parkway Suite 105, Anchorage, Alaska 99508. Time for Speech Pediatric Speech Therapy, LLC Page 21 Communication Policies Telephone / Messages T4S has voicemail 24 hours a day, 7 days a week. Please call with any questions, concerns, and/or cancellations. If you would like us to call you, please leave ONE voicemail message. If we receive the message before 4 p.m., it will be returned in the same business day. Please be aware that not all therapists work each day, if you leave a message for a specific speech pathologist, your phone call will be returned as soon as he/she returns to the office. Appointments Appointments can most efficiently be made via telephone or our website at www.timeforspeechak.com (Coming Soon!). If you would prefer to make an appointment over the telephone, please call 563-1167. Referrals Referrals from physicians and/or therapists can take up to five business days to process. The referral process includes gathering all required information including concerns, insurance information, and availability for appointment times. Our staff will promptly contact you as soon as the referral is processed. After 48 hours, please feel free to follow up with us. Communication with our Staff We expect all of our staff to be treated with courtesy and respect. Any patient who fails to do so will be referred to another provider. E-mails At T4S, we strongly encourage the use of e-mail. The use of electronic mail establishes accurate records and helps us to provide highly personalized care. All inquires may be sent to info@timeforspeechak.com, where they will be promptly routed to the appropriate staff member and returned by the next business day. Website Our website, www.timeforspeechak.com (Coming Soon!), is a comprehensive resource for patients. It provides information on our clinic, providers and services. It also allows patients to pay bills online and effectively communicate with staff. Faxes Faxes may be sent to 563-1169. Please allow 24 hours for processing. Contacting Providers Our providers are tasked with providing direct therapy services and rely on support staff for all nontherapy related issues. Therefore, we ask that you communicate with our practice via the means outlined above. Time for Speech Pediatric Speech Therapy, LLC Page 22