April Elaine Shultz
Email:april_shultzy@yahoo.com
Cell: 1-440-789-2372
Job Objective
A position that can be able to utilize my acting skill capabilities
Summary of Qualifications
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Experience with acting in a music video shoot.
Highly organized, energetic and flexible with leadership qualities
Exceptional multi-tasking abilities
Ability to work under pressure and meet deadlines
Knowledgeable in the principles and processes for providing customer and personal
services
Very capable in performing a variety of general administrative support tasks
Professional appearance and attitude
Employment
Powerhouse Gym& Anytime Fitness
Zumba Instructor
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Teaching group Zumba aerobic fitness classes
Pro Motion& PBA Promos
Promotional Marketing
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Jun 2014 – present
Brand Ambassador promoting various company products utilizing customer service skills
Greet all attendees and encourage them to participate in all activities
Providing instructions to guests with the offered event activities
ITT/KBOSSS/Exelis Kuwait
MWR (Morale, Welfare and Recreation) Facility Lead
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Apr 2013 – present
Feb 2011 – Mar 2013
Initiated, planned, prioritized, organized and implemented multiple projects/events
Effectively managed departmental expenses to stay within allocated budget
Resolved customer questions, issues and complaints
Developed, implemented and monitored programs to maximize customer satisfaction and
manage on-site customer service representatives
Provided professional customer service to Military personnel and civilians on a daily basis
Responsible in staff scheduling/rotating for all shifts, as well as, work assignments/duties
Organized and requested Media and Marketing for event advertising; flyers/calendars
Event coordinator for various event nights
Created and presented various Special Event Power Point presentations to the Military
Conducted customer assessments, solicit customer feedback and complete After Action
Reports following the event nights
Disseminated telephone messages to management and other employees
Monitored the daily activities of customer support teams
CSA, Ltd Kuwait
MWR Recreation Specialist Lead
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Received a Navy Captain’s coin for my Veterans’ Day Military Power Point Presentation
Provided professional customer service to Military personnel and civilians on a daily basis
Event coordinator for various event nights, i.e. Texas Hold-em, Bingo, Halo tournaments
Created and presented various Holiday Power Point presentations to the Military
Conducted customer assessments, solicit customer feedback and complete After Action
Reports following the event nights
Developed and managed a digital technical library at Kuwait Naval Base Community Ctr.
Record-keeping of missing and damaged equipment and gaming software
Scheduled the staff’s assigned duties
Assisted with submitting supply requisitions for KNB Community Center
Field Study
Xavier University, Philippines
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Feb 2007 - Feb 2011
Jun 2002- Mar 2004
As group leader, performed scheduling and organized group meetings with our advisor
Counseled low income families with regard to family planning and other health issues
Conducted seminars on being neighborly and helped less fortunate people with building
new homes, usually under the heat of the sun
Cultivated better interpersonal communication skills, competence, creativity, productivity
and a keen sense of responsibility
Prioritized tasks and completed timely reports
Supervised fellow members to ensure each person was doing their right job, as well as,
maintaining good interpersonal communication skills between each other and the public
Developed mental, spiritual and physical skills
Education
1999-2000
2000-2002
2002-2005
Xavier University (Philippines)
Mindanao State University (Philippines)
Xavier University (Philippines)
Business Management
Food Technology
Health and Science
Intermediate Computer Knowledge
MS Office; Word, Power Point, Excel, and Outlook Express, Photo downloading and editing,
Internet researching and Typing 35-40 wpm