Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample Program Name: The Parent Resource Place RCDT Number: 00-000-0000-00 PICC/PIQRI HOVRS A+ Date: 10-10-15 Date: 10-10-15 Fiscal Year: 2016 Prevention Initiative Compliance Checklist (PICC) PI Compliance Checklist Number 1 Identification of the prevention initiative program framework. 2 Identification of the program model implemented for parent education. Non-Compliance Issue (All PI Programs) Action Steps/Resources/ Professional Development to address issues (1.2.1, 1.2.2) The program does not have a valid documented reason for offering limited services in the summer months. 1. The supervisor will develop a budget that will be sufficient enough to deliver full year (12 month services) as defined by our chosen program model. 2. The program will write for more funds during the next ISBE PI competitive application to be able to implement full year (12 month services). (2.1) The program has not identified and implemented an evidence-based program model for parent education. 1. The supervisor will research home visiting program models implemented in Illinois. (e.g. Baby TALK, Parents as Teachers) 2. The supervisor will instruct staff on how to register for chosen program model training through the Ounce of Prevention Fund or Baby TALK. (as soon as possible) 3. The supervisor and all applicable staff will attend the program model training(s), including administrators, supervisors, home visitors, Illinois State Board of Education Person Responsible Follow Up – to be completed in subsequent years Timeline In Process Action Step Update 1 January 2017 1, 2 Jane Jones, Program Supervisor 1, 2, 3, 4, 5 Jane Jones, Program Supervisor 2, 3, 4, 5 Home Visitors and any other staff that need training Early Childhood Division 2 When the next competitive RFP is released by ISBE 1, 2 November 2015 3 January 2016 4, 5 February 2016 September 2015 Met Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 3 Identification of the program’s fidelity to program model. (3.1) The program has not completed the process for obtaining the program model evidence of fidelity/quality. (4.1.1) Program mission statement was not publically available 1. The program will revise the PI program brochure, parent permission forms, and the Individual Family Service Plan (IFSP) forms to include the program mission statement. 2. The program will post the program mission statement in the room program groups are facilitated. (5.1) The program does not (5.1) 1. The supervisor will 4 Program has a mission statement based on shared beliefs developed cooperatively by parents/guardians, families, staff members, and community representatives. 5 Program will not intake/screening staff, etc. (as soon as possible) 4. The supervisor will meet with staff to talk about program implementation and expectations and develop a shared understanding among staff. 5. The program will implement the chosen program model with fidelity. 1. The supervisor will contact the program model technical assistance (TA) specialist through the Ounce of Prevention Fund or Baby TALK (as applicable) and learn more about how to prepare for the program model process for fidelity/quality. 2. The supervisor will make a plan with the TA specialist that will include action steps to prepare for the process and timelines to complete the process. Illinois State Board of Education 1, 2 Jane Jones, Program Supervisor 1, 2 Dan Smith, Program Support Staff 1, 2 Jane Jones, Program Supervisor (5.1) 1, 2 Early Childhood Division 1 January 2016 2 June 2016 January 2016 (5.1) 1, 2 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample collect any fees from parents/guardians and their children who are enrolled for participation. have evidence fees are not collected for program participation (5.2) The program does not have a system in place for reimbursing families for childcare and transportation, when applicable. Illinois State Board of Education develop a policy stating “All services and materials provided by Prevention Initiative program will be provided free of charge and the family will never be charged for participation” and add it to the Program Policy and Procedure Manual. 2. A statement will be added to the program brochure that explains the “no fees for participation” policy. Jane Jones, Program Supervisor (5.2) 1. The supervisor will develop a system for reimbursing families for childcare and transportation during parent workshops. 2. The supervisor will develop procedures for staff to implement to reimburse families for childcare and transportation which includes forms for staff and parents to sign. Mileage will be based on actual miles driven and reimbursement will be based on the Illinois State rate. 3. The program supervisor will train staff how to implement the new policy and procedures. 4. The program staff will review the newly implemented system after feedback is gathered during staff meetings and administrative supervision meetings for six months. Revisions will be implemented as needed. (5.2) 1, 2, 3, 4 Jane Jones, Program Supervisor 1,2 Dan Smith, Program Support Staff January 2016 (5.2) 1, 2 January 2016 3, 4 June 2016 2 Dan Smith, Program Support Staff 3, 4 All staff Early Childhood Division September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 6 Program employs qualified staff in accordance with program model being implemented. 7 Program has developed policies and procedures. (6.4) The program does not implement reflective supervision. (7.1) The program does not have written policies to provide guidance for staff to comply with mandated reporting laws for child abuse and neglect. Illinois State Board of Education 1. The program administrator and supervisor (as applicable) will participate in the Reflective Supervision training provided by the Ounce of Prevention Fund. 2. The program supervisor will provide reflective supervision according to the chosen program model. (e. g. Parents as Teachers. Each month, parent educators working more than .5 FTE participate in a minimum of two hours of individual reflective supervision and a minimum of two hours of staff meetings. Parent educators working .5 FTE or less participate in a minimum of one hour of reflective supervision and two hours of staff meetings. This information will be documented.) 3. The program supervisor will request technical assistance support from the Ounce of Prevention Fund or Baby TALK (as applicable) to implement reflective supervision. 1. The program will develop written policies and procedures to help staff understand how to comply with mandated reporting laws for child abuse and neglect and add them to the Program Policies and Procedures Manual. The guidance will include the online training, Recognizing and Reporting Child Abuse: Training for 1, 2 ,3 Jane Jones, Program Supervisor 2 All staff 1, 2, 3 Jane Jones, Program Supervisor 3 All Home Visitors Early Childhood Division 1, 2 December 2015 3 June 1, 2016 1 January 2016 2 February 2016 3 February September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 8 Eligibility screening procedures include all required documentation and are found in each child's file as applicable. (8.5) The program does not utilize the weighted eligibility system developed by the program to enroll children. The program does not enroll children based on having the most points on the weighted eligibility criteria measure. (8.6) The program does not utilize the weighted eligibility system developed by the program to prioritize children on the waiting list. Illinois State Board of Education Mandated Reporters. https://mr.dcfstraining.org/UserA uth/Login!loginPage.action 2. The program supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative and reflective supervision meetings. Revisions will be implemented as needed. (8.5, 8.6) 1. The program will develop a centralized enrollment system and utilize the weighted eligibility criteria measure and align the parent interview form. (PIIM Pages 23-27, 430-433) The program will account for all children screened and prioritize them on an enrollment list or waiting list based on screening results generated on the weighted eligibility criteria measure. The program supervisor will assign families as applicable. Policies and procedures will be developed and added to the Policies and Procedures Manual. 2. The program supervisors will train staff on how to implement the policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 2017 (8.5, 8.6) 1, 2, 3 Jane Jones, Program Supervisor 2, 3 All staff Early Childhood Division (8.5, 8.6) 1 January 2016 2 February 2016 3 February 2017 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 9 The program adheres to the program model recommended frequency and intensity of services. (9.3.1) The program does not offer groups monthly. 10 Developmental screening procedures include all required documentation. The program uses a research-based developmental screening instrument and activities that measure all aspects of the child’s development. 11 Developmental monitoring procedures include immunization and (10.1.9) The program does not have a procedure to document that the child’s developmental screening results are shared with parents. (11.5, 11.5.1) The program does not have evidence authentic assessment is being used to guide instruction and the Illinois State Board of Education months during staff meetings. Revisions will be implemented as needed. 1. The program will plan 12 groups. One group will be provided each month for 12 months. The groups will be available for all participants to attend. Transportation will be available to families if needed. Onsite childcare will be offered during parent workshops. 6 Groups will be parent child interactions (offered every other month) 6 Groups will be parent workshops (offered every other month) 1. The program will develop written procedures and revise current forms to support the implementation of sharing screening results with parents. 2. The supervisor will train staff how to implement the procedures and complete the revised forms. 3. The program will implement the procedures and gather feedback over the next 6 months during staff meetings and administrative supervision chart reviews. Revisions will be implemented as needed. (11.5, 11.5.1) 1. The program will develop policies and procedures to support implementation of documenting how authentic 1 Jane Jones, Program Supervisor 1 Kim Li Home Visitor and Group Facilitator 1, 2, 3, Jane Jones, Program Supervisor 2, 3, All staff (11.5,11.5.1) 1, 2, 3 Jane Jones, Program Early Childhood Division 1 December 2015 1 January 2016 2 February 2016 3 August 2017 (11.5, 11.5.1) January 2016 1 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample well child visit updates and hearing and vision screenings. The program implements developmental monitoring using a research-based screening instrument and activities that measure all aspects of the child’s development. Evidence appears in each child’s/family’s file. Individual Family Service Plan (IFSP). 12 (12.1.2, 12.2.1) The program does not update the Family Centered Assessment (FCA) or the Individual Family Service Plan (IFSP) at least every six months. The program partners with families to complete a researchbased Family Centered Assessment and an Individual Family Service Plan Illinois State Board of Education assessment is being used to guide instruction and the IFSP (goal planning) when applicable. The procedures will include sharing the child developmental screening results with parents then working with parents to decide which developmental domains they would like to focus planned activities around. This will be documented on the visit record. If the screening suggests the child needs to be monitored or referred for further screening, this will be noted on the visit record and recorded on the IFSP. Sample language will be part of the guidance. 2. The supervisor will train staff how to implement the new policies and procedures and how to complete the visit record or IFSP. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews. Revisions will be implemented as needed. (12.1.2, 12.2.1) 1. The program will develop policies and procedures to support implementation of updating the FCA and IFSP at least every 6 months. Supervisor 2, 3 All Home Visitors (12.1.2, 12.2.1) 1, 2, 3 Jane Jones, Program Supervisor Early Childhood Division 2 February 2016 3 February 2017 (12.1.2, 12.2.1) January 2016 1 2 February September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample that will guide programming. 13 The program is implementing a research-based curriculum for parent education that is aligned with the Illinois Early Learning Guidelines. (13.2, 13.3) The program is not documenting references to the IELGs in visit plans or group lesson plans. 14 The program offers appropriate parent education and involvement services that address specific areas of instruction. (14.6) The program is not offering parent education on the prevention of child abuse and neglect. Illinois State Board of Education 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision chart reviews. Revisions will be implemented as needed. (13.2, 13.3) 1. The program will develop policies and procedures to guide staff as they implement the IELGs and document implementation. ISBE suggested IELG reference guide: http://www.isbe.net/earlychi/pdf/ prevention-intiative/ielgreferences.pdf 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews and group agenda reviews. Revisions will be implemented as needed 1. The program will download the Futures without Violence Curriculum http://www.futureswithoutviolenc e.org/home-visitation/. 2. The supervisor and home 2, 3 All Home Visitors (13.2, 13.3) 1, 2, 3 Jane Jones, Program Supervisor 2, 3 All Home Visitors 1, 2, 3, 5 Jane Jones, Program Supervisor 2, 3,4,5 All Home Early Childhood Division 2016 3 February 2017 (13.2, 13.3) 1 January 2016 2 February 2016 3 February 2017 1 November 2015 2 March September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 15 Identification of research-based supplemental curricula and services being implemented. These curricula are aligned with the Illinois Early Learning Guidelines. (15.5, 15.6) The program is not documenting references to the IELGs in visit plans or group lesson plans. Illinois State Board of Education visitors will participate in the FWV training offered by the Ounce of Prevention Fund. 3. The supervisor and home visitors will meet to discuss how the program will implement the FWV curriculum. 4. The program will implement the FWV curriculum. 5. The program will gather feedback from staff and families at two intervals over a 12 month period to determine the success of the implementation. At 6 months and 12 months families and staff will be asked to complete a survey. Revisions will be implemented as needed. (15.5, 15.6) 1. The program will develop policies and procedures to guide staff as they implement the IELGs and document implementation. ISBE suggested IELG reference guide: http://www.isbe.net/earlychi/pdf/ prevention-intiative/ielgreferences.pdf 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews and group agenda Visitors 2016 3,4 April 2016 5 April 2017 (15.5, 16.6) 1, 2, 3 Jane Jones, Program Supervisor 2, 3 All Home Visitors Early Childhood Division (15.5, 15.6) 1 January 2016 2 February 2016 3 February 2017 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 16 Program has developed a comprehensive, utilized referral system to ensure families are referred to community resources and services as applicable. 17 The program has a plan that guides collaboration with other programs in the community that are concerned with the education, welfare, safety and health of young children. (16.2.1) The program does not have a common practice of beginning transition plans at 2 years, 6 months for scheduled transitions (such as from a B-3 to a 3-5 program). (17.1, 17.1.1, 17.1.2, 17.1.3, 17.1.4) The program does not have a written plan that outlines how the program will coordinate with other programs in the area. (Education, welfare, health, and safety are not addressed at this time.) Illinois State Board of Education reviews. Revisions will be implemented as needed 1. The program will develop written policies and procedures to support the implementation of transition activities beginning at 2 years, 6 months. The policies and procedures will include what specific activities should occur and when they should occur. Forms will be developed to support this process. 2. The supervisor will train staff how to implement the policies and procedures and complete the newly created forms. 3. The program will implement the policies and procedures; and the supervisor will check in with the staff for 12 months during staff meetings, administrative supervision file reviews and reflective supervision. Revisions will be implemented as needed. 1. The program will form a workgroup to develop a written plan that explains how the program will coordinate with other programs in the area. These may include, but are not limited to, PI programs, PFA programs, Early Head Start, Head Start, Child Care Centers, Early Intervention, Special Education Services, Public Aid, WIC, Public Health Department, Hospitals, Easter 1, 2, 3 Jane Jones, Program Supervisor 1 Dan Smith, Program Support Staff 2, 3 All Home Visitors 1 All Staff 1, 2, 3, 4, 5 Jane Jones, Program Supervisor Early Childhood Division 1 January 2016 2 February 2016 3 February 2017 1 November 2015 2 January 2016 3 February 2016 4 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample Seals, Physicians that accept the medical card, Red Cross, local mental health providers, Local Child Care Resource and Referral program, domestic violence shelter, Crisis Nursery, University of Illinois Cooperative Extension, American Heart Association, public libraries, YMCA/YWCA, Boys and Girls Clubs, homeless shelters, public housing, police and fire departments, GED providers, community colleges, universities, English Language Learner programs, professional development providers, Illinois State Police Car Seat Checks, community businesses, substance abuse treatment programs, food banks, and faith-based entities. The program will address the following categories: education, welfare, health, safety. 2. The program supervisor will create the written plan based on the work of the workgroup. 3. The program supervisor will review the current MOUs and make sure they reflect the plan that has been developed. 4. The program supervisor will develop policies and procedures to guide the yearly update of the plan. 5. The program supervisor will provide an overview of the policies and procedures, the plan, and Illinois State Board of Education Early Childhood Division March 2016 5 April 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample relevant MOUs at a staff meeting. 18 Program has a written annual program evaluation and continuous quality improvement plan. 19 The program conducts staff development assessments and ongoing professional development. (18.1) The program does not have an annual program evaluation that includes a service description and outcomes. (19.1) The program does not have written policies and procedures to guide staff assessment regarding professional development (PD) or PD activities and plans. Illinois State Board of Education 1. The program will plan to develop a written annual program evaluation for FY16. The program will collect and use the following sources of information: MIS Data, family surveys, staff surveys, the chosen model’s annual program report, ISBE Prevention Initiative locally created logic model (PIIM Pages 15-19), and anecdotal/qualitative information from staff. It will be available by June 30, 2016 and will include the program service descriptions and outcomes. 2. In FY17 the program will develop the written annual evaluation from MIS Data, family surveys, staff surveys, the chosen model’s annual program report, and the chosen model’s SelfAssessment. It will be available by June 30, 2017 and will include the program services’ descriptions and outcomes. 3. The program will develop written policies and procedures to guide the annual report process. 1. The supervisor will develop written policies and procedures to guide staff PD assessment and procedures for accessing needed PD activities. The policies will include the number of times per year assessment will take place, 1, 2 All Staff 1, 2, 3 Kim Lee, 1 June 2016 Program Administrator 2 June 2017 1, 2, 3 Jane Jones, Program Supervisor 3 March 2016 1, 2 Jane Jones, Program Supervisor 1 November 2015 2 All staff Early Childhood Division 2 January 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample PI Compliance Checklist Number Non-Compliance Issue (Center-Based and Family Literacy Only) the forms to be completed, and the person/people responsible for staff assessment. The program will implement guidance from the program model implemented. 2. The program will implement the new staff professional development procedures and plans during the December reflective supervision meetings. Action Steps/Resources/ Professional Development to address issues Person Responsible Follow Up – to be completed in subsequent years Timeline In Process Action Step Update 20 Identification of licensure and standards as applicable. 21 The program is implementing a research-based childcentered curriculum that is aligned with the Illinois Early Learning Guidelines. 22 The program adheres to the program model-recommended frequency and intensity of services. 23 There is evidence for regular communication. 24 Family Literacy: Identification of the adult education offered. Illinois State Board of Education Early Childhood Division September 2015 Met Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample ___________________________________________ Authorized Official’s Electronic Signature _____________________________________ Title ____________ Date The authorized representative of the applicant who will affix his or her digital signature above certifies that he or she has read, understood and will comply with all of the provisions of the FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan. The person approving this FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan hereby certifies and assures the Illinois State Board of Education that the person submitting the document on behalf of the applicant has the necessary legal authority to do so. Prevention Initiative Quality Rating Instrument (PIQRI) Non-Compliance Issue (All PI Programs) PIQRI Section Action Steps/Resources/ Person Professional Development to Responsible address issues Home Visitor Staff Qualifications Timeline In Process A1 Education and professional experience Not Scored for ISBE Monitoring A2. 3. Home visitors need to consistently focus on parentchild relationships, even when assisting families in other areas or dealing with crisis situations. A2 Promotion of child development and well-being A3 Working with families A3. 2. Home Visitors need to communicate with families using tones, gestures, and interactions that imply mutual competence. Illinois State Board of Education Action Step Update Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring 1. The supervisor will plan a series of 3 professional development experiences for staff that include where to find information in the chosen curriculum and the Parent Resource Library, mock scenarios, role play, and discussion. 2. The supervisor will check-in with staff during staff meetings and reflective supervision for at least 6 months. 1. The supervisor will implement a book study: Developmental Parenting: A Guide for Early Childhood Practitioners by Lisa K. Boyce and Lori A. Roggman. The book study will last 8 months Follow Up – to be completed in subsequent years 1, 2 Jane Jones, Program Supervisor 1, 2 All staff 1, 2, 3, 4 Jane Jones, Program Supervisor 1, 2, 3, 4 Early Childhood Division 1 January 2016 2 June 2016 1 November 2016 2 February – September 2015 Met Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample A4. 2. Home visitors need to have a comprehensive understanding of community resources and capacity, and have established working relationships with staff at various agencies. Home visitors help families access available resources. A4 Referrals and followup B1 Program recruitment and enrollment B1. 4. Home Visitors are not initiating regularly scheduled home visits with a reasonable amount of time after enrollment. Regularly scheduled visits should begin at least within one month (or sooner) from the time of Illinois State Board of Education and the home visitors will meet All Staff monthly. 2. The supervisor will check in with staff during staff meetings and reflective supervision. 3. The supervisor will schedule an opportunity to practice conversations through role play midway through the book study and at the end of the book study. 4. The supervisor will observe home visits with all home visitors. 1. The program will update the 1, 2, 3 current program resource guide. Jane Jones, 2. The program will review the Program services of 4 programs at each Supervisor staff meeting throughout the fiscal year to make sure staff has 1, 2, 3 accurate and applicable Dan Smith, information regarding community Program resources. Staff will share their Support contacts and discuss referral Staff procedures. 3. The program will facilitate a 1, 2, 3 local community meet and greet All Staff for community agencies to network and share resources. Program Service Delivery 1. The PI supervisor will review 1, 2, 3, 4. 5 the current policies and Jane Jones, procedures with all staff. Program 2. The PI supervisor will follow up Supervisor with assigned staff regarding all new families enrolled in the program during administrative and 1, 2, 5 reflective supervision for at least 6 Home Early Childhood Division September 2017 3 August 2017 4 October 2017 1, 2, 3 July 2016 1 November 2015 2 May 2016 3 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample enrollment. B2 Prenatal Enrollment B3 Frequency and length of service months to learn more about the issues involved with scheduling visits. 3. The supervisor will review and revise policies and procedures if needed then provided a new training. 4. The supervisor will begin a new documentation system to chart when families begin receiving regularly scheduled visits. 5. The supervisor will review the results with staff at least every six months or as needed. Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring B3. 2. Percentage of intended home visits completed does not indicate quality, as defined on the PIQRI. 1. The supervisor will review the definition of completed home visits as defined by the program model with the staff. The supervisor will provide information on the current status of completed home visits by the program and explain the goal of the program. The supervisors will set reasonable goals for the program to strive for including timelines. 2. The supervisor will develop a tracking system to chart completed home visits and update it monthly. 3. The supervisor will review the status of completed home visits with each home visitor during administrative supervision at least Illinois State Board of Education Visitors June 2016 4 November/ December 2015 5 July 2016 Not Scored for ISBE Monitoring 1, 2, 3, 4 Jane Jones, Program Supervisor 1, 3, 4 Home Visitors Early Childhood Division 1 November 2015 2 December 2015 3 July 2016 4 July 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample B4 Family outreachinvolvement B4. 3. The program does not offer family involvement beyond home visits and family events. Illinois State Board of Education monthly. 4. The supervisor will provide updates on the program’s status of completed home visits during staff meetings at least every 3 months. 1. The supervisor will research how to engage families beyond the home visits and family events including accessing training and technical assistance. 2. The supervisor and home visitors will attend the Ounce of Prevention Training Fund training called Home Visiting Program Strategies. 3. The program supervisor and assigned home visitor will plan and implement a program parent council that will be involved in program planning and evaluation. Program parents will be invited to join the established program board. 4. The supervisor will provide home visitors information during a staff meeting on how to engage families beyond home visits and family events by individualizing parent engagement based on the needs of the family and opportunities in the community. The home visitors will also be provided opportunities to provide ideas and discuss opportunities. 5. The supervisor will provide 1 November 2015 1-6 Jane Jones, Program Supervisor 3 Tiffany Lane, Home Visitor 2, 4, 5 Home Visitors Early Childhood Division 2 January 2016 3 March 2016 4 February 5 March 2016 – March 2017 6 March 2017 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample B5 Transition plans B5.1 Program has informal and insufficient policies and procedures for transitions Illinois State Board of Education support and elicit feedback during staff meetings and administrative and reflective supervision. 6. The supervisor will evaluate data at six months and one year and make changes as needed. 1. The program supervisor will research Best Practices regarding Transition Plan policy and procedures. 2. The program supervisor will draft Transition Plan Policies and Procedures. 3. The program supervisor will seek feedback from applicable community collaborators and discuss the development of MOUs. 4. The program supervisor will seek feedback from program staff. 5. The program supervisor will finalize the Transition Plan Policies and Procedures. 6. The program supervisor will draft and execute MOUs with applicable community collaborators. 7. The program supervisor will provide the final version of the Transition Plan Policies and Procedures and provide appropriate training to staff. 8. The program supervisor will check in on the implementation of the Transition Plan Policies and Procedures during staff meetings, administrative supervision and 1 January 2016 2 February 2016 3 March 2016 1-8 Jane Jones, Program Supervisor 3,7,8 All Staff Early Childhood Division 4 March 2016 5 May 2016 6 June 2016 7 June 2016 8 July 2016 – September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample reflective supervision. C1 Program model C2 Program content emphasizes child development and well-being C1. 3. Home visitors cannot link their work to specific program outcomes. C2. 2. Materials. The program does not have sufficient materials regarding health and safety. Illinois State Board of Education Program Characteristics 1. The program supervisor will provide the chosen program model logic model and the program’s logic model to the staff at a staff meeting. The program supervisor will walk the staff through the logic models. Staff will have a discussion about how 1, 2 the interactions they have with Jane Jones, families and the activities they Program engage in with each family, result Supervisor in successful family and program outcomes. The program 1, 2 supervisor will provide examples All Staff then ask the staff to provide examples. 2. The supervisor will work with each staff member during reflective supervision to address any questions or misunderstandings regarding the logic models or projected outcomes. 1. The program supervisor will 1, 2, 3 share some resources for health Jane Jones, and safety materials with the staff Program and ask them for feedback. The Supervisor supervisor will order health and safety materials. 1, 2, 3 2. The supervisor will train staff Home on how to incorporate the new Visitors health and safety materials into home visits and group meetings. 3. The supervisor will follow-up Early Childhood Division June 2017 1 December 2015 2 July 2016 1 November 2015 2 January 2016 3 July 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample C3 Program emphasizes strong working relationships with families C4 Services tailored to family strength and C3. 2. Home visitor caseloads are too large for staff to provide intensive services. C4. 1. The program does not implement a family needs Illinois State Board of Education with staff to understand how the new materials are being implemented and received by families. More training or changes in materials will be made as applicable. 1. The supervisor will review the caseloads of all home visitors and compare them to the suggested caseload sizes of the chosen program model and when applicable, caseload leveling system. The supervisor will reevaluate the program caseload and begin to use the caseload leveling systems suggested by the program model. 2. The program supervisor will implement caseload changes as families exit the program. When the program is at the ideal program caseloads, the supervisor will allocate newly enrolled families based on the chosen program model leveling system. 3. The program supervisor will write policies and procedures regarding the program caseloads and implementation of the chosen program model leveling system. 4. The program supervisor will train all staff on the program changes including policies and procedures. 1. The supervisor will look at the Ounce of Prevention Fund 1, 2, 3, 4 Jane Jones, Program Supervisor 3, 4 All Staff 1 December 2015 2 July 2016 3 January 2016 4 February 2016 1–6 Jane Jones, Early Childhood Division 1, 2 November September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample needs D1 Management and staff supervisors D2 Leadership practice assessment. Not Scored for ISBE Monitoring D2. 1. The supervisor has limited experience in program planning therefore needs to Illinois State Board of Education professional development offered to find training on the applicable Family Centered Assessment. 2. The supervisor will inform the home visiting staff of the next appropriate training and ask each home visitor to register in the training. 3. The supervisor and home visitors will attend the training. 4. The supervisor will write policies and procedures regarding the implementation of the Family Centered Assessment tool. The supervisor will access Ounce of Prevention Fund or Baby TALK (as applicable) technical assistance as needed. 5. The supervisor will discuss an implementation plan of the Family Centered Assessment with home visitors as the staff meeting following the training that includes the newly written policies and procedures. 6. The supervisor will follow-up with staff at staff meetings and at administrative and reflective supervision. Revisions will be made as needed. Program Supervisor 2, 3, 5, 6 Home Visitors 2015 3 January 2016 4 February 2016 5 March 2016 6 March 2016 – March 2017 Not Scored for ISBE Monitoring 1. The supervisor will attend core/foundational and supervisor or management training offered 1, 2, 3 Jane Jones, Program Early Childhood Division 1 January 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample engage in program planning skill development. D3 Work environment D4 Written policies and D3. 2. The program staff indicates morale is low. D4. 2. The program does not Illinois State Board of Education by the program model. 2. The supervisor will contact the assigned Ounce of Prevention Fund or Baby TALK technical assistance specialist to obtain support until they become a more seasoned program supervisor. 3. The supervisor will participate in the program model learning community offered regularly in Illinois. 1. The supervisor will research how to maintain high moral in the workplace. 2. The supervisor will inquire about the issues causing low morale in the current program workplace and ask staff to provide suggestions about how to address the issues. 3. The supervisor will contact the Ounce of Prevention Fund or Baby TALK technical assistance specialist to obtain support throughout dealing with this issue, including developing an action plan. 4. The supervisor will begin to have team meetings that focus on work assignments that emphasize coordination and collaboration of staff. 5. The supervisor will set up a time to celebrate the accomplishments of the staff. Supervisor 1. The administrator and 1 2 November 2015 3 July 2016 1, 2, 3, 4, 5 Jane Jones, Program Supervisor 2, 4, 5 All Staff Early Childhood Division 1 November 2015 2, 3 December 2015 4, 5 June 2016 1 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample guidelines for program administration D5 Supervision D6 Community partnershipsResource Networks have a system for reviewing policies and procedures or documenting the completion of this activity. D5. 1. The program offers weekly supervision but does not track or monitor the individual supervision sessions. D6. 2. The program needs to develop formalized relationships with school districts and community/public service providers to be able to provide comprehensive services to the children and families served. A system for sending and receiving referrals needs to be included in our formalized agreements. Illinois State Board of Education supervisor will develop policies and procedures that will include the introduction or review of the policies and procedures manual with staff and a way to document that each staff member participated in this activity. 1. The supervisor will research if any guidance is available from the program model regarding tracking and monitoring of administrative or reflective supervision. 2. The supervisor will develop a documentation system that will track and monitor weekly supervision. 3. The supervisor will implement the documentation system with staff. 4. The supervisor and administrator will evaluate the system at three months, six months, and one year and revise as needed. 1. The supervisor will join local Early Childhood collaboration(s) in the community. 2. The supervisor will contact the local school districts and service providers they regularly interact with and develop formalized written agreements (MOU), including Early Head Start/Head Start and other Birth to Three Home Visiting Programs. 3. The program supervisor will Kim Lee, Program Administrator December 2015 1 Jane Jones, Program Supervisor 1 , 2, 3, 4 Jane Jones, Program Supervisor 1, 4 Kim Lee, Program Administrator 3 All Staff 1 , 2, 3, 4 Jane Jones, Program Supervisor 3 All Staff Early Childhood Division 1 December 2015 2 January 1016 3 February 2016 4 February 2017 1 December 2015 2 March 2016 3 April 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample review each of these MOUs with the program staff, including the system for sending and receiving referrals. 4. The supervisor will develop policies and procedures for reviewing the MOUs at least annually with the local school districts and service providers. E1 Program monitoring E2 Staff monitoring E1. 1. The program has minimal data regarding family functioning and program implementation. E2. 1. The program does not have professional development plans for every staff member (including management and home visiting staff) that are reviewed and updated every 6 Illinois State Board of Education 1. The supervisor will research home visiting Management Information Systems (e.g. Baby Tech, Penelope, and Visit Tracker) and purchase services to implement an online management information system (MIS). 2. The program will develop a logic model as suggested in the Prevention Initiative Implementation Manual on PIIM pages 15 – 20. The supervisor will include the staff in the development of the model. 3. The program will develop policies and procedures to guide the plan, implement, review, revise process (plan, do, check, action) including timeframes/schedules. 1. The supervisor will make sure the professional development planning policies and procedures of the agency are implemented. The agency policies include documenting goals and recording 4 June 2016 1 , 2, 3 Jane Jones, Program Supervisor 2 All Staff 1 , 2, 3 Jane Jones, Program Supervisor 3 Early Childhood Division 1 February 2016 2 June 2016 3 June 2016 1 December 2015 2 November September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample months. E3 Outcome measurement E3. 2. The program does not develop an annual formal report that includes: the progress of child or family outcomes, success and challenges. The program does not share information about the program. The program does not use the data for Continuous Quality Improvement (CQI.) The program needs to include specific outcome goals in reports and CQI plans. Illinois State Board of Education progress toward these goals and schedules for developing and reviewing the staff Professional Development Plans. 2. The supervisor will develop a tracking system to ensure professional development plans are reviewed and updated at least every 6 months. 3. The supervisor will make sure all staff members have a Professional Development Plan as defined by the agency and suggested by the program model immediately. The supervisor will obtain technical assistance from the Ounce of Prevention Fund or Baby TALK (as applicable) as needed. 1. The program will plan to develop a written annual program evaluation for FY16. The program will collect and use the following sources of information: MIS data from the online data system, family surveys, staff surveys, the chosen model’s annual program report, the updated ISBE Prevention Initiative locally created logic model (PIIM Pages 15-19) May/June 2016, and anecdotal and qualitative information from staff. It will be available by June 30, 2016 and will include program service descriptions, the progress of child All Staff 2015 3 November 2015 1, 2 All Staff 1, 2, 3 Kim Lee, 1 June 2016 Program Administrator 2 June 2017 1, 2, 3 Jane Jones, Program Supervisor 3 March 2016 Early Childhood Division September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample and family outcomes, the successes and challenges of the families and program, and specific outcome goals. 2. In FY17 the program will develop the written annual evaluation from MIS Data from the on-line data system, family surveys, staff surveys, the chosen model’s annual program report, the updated ISBE Prevention Initiative locally created logic model (May/June 2017) and the chosen model’s Self-Assessment. It will be available by June 30, 2017 and will include the program services descriptions and outcomes. 3. The program will develop written policies and procedures to guide the annual report process. HOVRS Section Responsiveness to family Non-Compliance Issue (All PI Programs) Scale 6. Home Visitors need to be more responsive to families and include them in visit planning, specifically planning the visit agenda and activities Illinois State Board of Education Action Steps/Resources/ Professional Development to address issues 1. The supervisor will implement a book study: Developmental Parenting: A Guide for Early Childhood Practitioners by Lisa K. Boyce and Lori A. Roggman. The Book Study will last 8 months and the home visitors will meet monthly. Person Responsible 1, 2, 3, 4 Jane Jones, Program Supervisor 1, 2, 3, 4 All Staff Early Childhood Division Follow Up – to be completed in subsequent years Timeline In Process Action Step Update 1 November 2016 2 February – September 2017 September 2015 Met Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample 8. Home Visitors need to show respect and acceptance of the family, home, culture, and lifestyle of the families they serve. Relationship with family Facilitation of parentchild interaction 2. Home Visitors need to promote developmentally supportive interactions that expand to other environments Illinois State Board of Education The supervisor will check in with staff during staff meetings and reflective supervision. 2. The supervisor will schedule an opportunity to practice conversations through role play midway through the book study and at the end of the book study. 3. The supervisor will observe home visits with all home visitors. 1. The supervisors will plan a series of 6 weekly professional development experiences that include sharing scenarios of typical families serviced by the program. The staff will role-play the scenarios then discuss the experience. 2. The program supervisor and staff will attend the Ounce of Prevention Fund Training, Impact of Culture on Parenting. 3. The supervisor will implement a book study in FY17 with the book: A Framework for Understanding Poverty by Ruby Payne Ph.D. 4. The supervisor will open up a dialog during reflective supervision with all staff to discuss respect and acceptance of family, home, culture, and lifestyle of the families served. 1. The supervisor will plan a series of 6 professional development experiences for staff that include taking a planned activity from the 3 August 2017 4 October 2017 1, 2, 3, 4 Jane Jones, Program Supervisor 1, 2, 3, 4 All Staff 1 January 2016 2 June 2016 3 June 2017 4 April 2016 1 Jane Jones, Program Supervisor Early Childhood Division 1 June 2016 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample or adapt to the child’s interest or developmental stage. Non-intrusiveness and collaboration 3. The program home visitors need to support parents’ role as the child’s first and most important teacher. Illinois State Board of Education curriculum and coming up with ways to extend learning or adapt the activity to meet the needs of the child and family. The PD will include role-play and discussion. The training will include familiarization and implementation of the Illinois Early Learning Guidelines (IELG). 1. The program supervisor will revise the program brochure to explain the philosophy of the program and the adoption of the developmental parenting approach. 2. The program supervisor will develop a section in the Policies and Procedure Manual that will outline the developmental approach so new staff have a clear understanding of the program philosophy and expectations. 3. The program supervisor will train staff on how to introduce the new approach to current families so they will have an understanding of how future home visits will be implemented (i.e. toys, materials, etc. will be given to the parents to engage their children). 4. The program will implement the practice of giving toys, materials, or suggestions to parents, then waiting, before asking how the parent wants to use the items or 1 All Staff 1 January 2016 1, 2 Dan Smith, Program Support Staff 1, 2, 3, 4, 5 Jane Jones, Program Supervisor 3, 4, 5 Home Visitors Early Childhood Division 2 January 2016 3 January 2016 4 February 2016 5 February 2017 September 2015 Illinois State Board of Education Early Childhood Division Prevention Initiative Continuous Quality Improvement Plan (CQIP) Sample suggestions to support the child’s development. 5. The program will implement the policies and procedures and the supervisor will check in with the staff for 12 months during staff meetings and reflective supervision. Engagement Parent-Child interaction Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring Parent engagement Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring Child engagement Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring ___________________________________________ Authorized Official’s Electronic Signature _____________________________________ Title Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring Not Scored for ISBE Monitoring ____________ Date The authorized representative of the applicant who will affix his or her digital signature above certifies that he or she has read, understood and will comply with all of the provisions of the FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan. The person approving this FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan hereby certifies and assures the Illinois State Board of Education that the person submitting the document on behalf of the applicant has the necessary legal authority to do so. Illinois State Board of Education Early Childhood Division September 2015