Research Prospectus: THE EFFECT OF AUTHENTIC LEADERSHIP ON EMPLOYEES’ ATTITUDES, BEHAVIORS, AND PERFORMANCES By Hye Kyoung Kim OKLAHOMA STATE UNIVERSITY DISSERTATION COMMITTEE Lynna Ausburn, Committee Chair Belinda Cole Mary Jo Self Ed Harris TABLE OF CONTENTS Page INTRODUCTION .........................................................................................................1 THEORETICAL AND CONCEPTUAL FRAMEWORK ............................................2 Theoretical framework .............................................................................................2 Social exchange theory ......................................................................................3 Psychological contract theory ............................................................................4 Conceptual framework .............................................................................................5 STATEMENT OF THE PROBLEM .............................................................................7 PURPOSE OF THE STUDY .........................................................................................8 RESEARCH QUESTIONS AND HYPOTHESES .......................................................9 DEFINITION OF KEY TERMS .................................................................................11 Conceptual definitions ...........................................................................................11 Operational definitions...........................................................................................12 METHODOLOGY ......................................................................................................12 Research design .....................................................................................................12 Population and sample ...........................................................................................13 Instrumentation ......................................................................................................14 Procedures ..............................................................................................................17 Data analysis ..........................................................................................................18 TIMELINE FOR CONDUCTING THE STUDY .......................................................19 LIMITATIONS AND ASSUMPTIONS OF THE STUDY ........................................19 Limitations .............................................................................................................19 Assumptions...........................................................................................................20 SIGNIFICANCE OF THE STUDY.............................................................................20 PLANNED LITERATURE REVIEW .........................................................................21 REFERENCES ............................................................................................................22 APPENDICE................................................................................................................30 iii THE EFFECT OF AUTHENTIC LEADERSHIP ON EMPLOYEES’ ATTITUDES, BEHAVIORS, AND PERFORMANCE Introduction One of the most important components of an organization is human resources, and human activities are the major driving forces to move organizations forward or to achieve organizational goals for continuous development. Especially in the knowledge-based society, the importance of human resources is stressed more than ever because the value of the individual worker as a source of innovative knowledge and creative ideas in the organization is increasing. In turn, companies that have competent employees with innovative and creative ideas could be more successful in the knowledge-focused industry. Therefore, for organizational success, organizations are making a concerted effort to focus more on employees and employees’ activities. Employees contribute to the achievement of organizational goals by collaborating with their organizational members and participating in knowledge creation activities. In order to maximize the demonstration of employees’ ability and to facilitate employees’ activities, managerial support should be ensured. A leader who develops organizational visions and guides employees has a critical effect on employee attitudes and perceptions about the organization (Mester, Visser, & Roodt, 2003). For example, Bohn and Grafton (2002) suggested that a leader can encourage employees to have self-confidence through coordination and communication. That is, a sincere leader can have a positive impact on constructing a cooperative organizational environment and fostering the employees’ self-efficacy and interpersonal trust, which can lead to more focus on their duties and performance improvement. 1 The importance of leadership within organizations has received much attention in the literature, especially in the human resource management area. Among the several types of leadership (e.g., transformational leadership, transactional leadership, authentic leadership, and ethical leadership), authentic leadership has recently emerged in the literature to complement ethical and transformational leadership (Gardner, Avolio, Luthans, May, & Walumbwa, 2005; Harter, 2002). Authentic leadership indicates that “a pattern of leader behavior that draws upon and promotes both positive psychological capacities and a positive ethical climate, to foster greater self-awareness, an internalized moral perspective, balanced processing of information, and relational transparency on the part of leaders working with followers, fostering positive selfdevelopment” (Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008, p. 94). That is, authentic leaders disclose their personal values and motives and show openness to their followers. Authentic leadership encourages employees to feel more psychologically empowered to perform their duties and can have a positive effect on employee attitudes, behaviors, and performance, such as interpersonal trust, work engagement, and organizational citizenship behavior (Avolio, Gardner, Walumbwa, Luthans, & May, 2004; Gardner et al., 2005; George, 2003; Ilies, Morgeson, & Nahrgang, 2005). For example, Ilies et al. (2005) found that authentic leadership positively affects followers’ behaviors through providing support for self-determination. In this regard, having a sincere and supportive leader is the most urgent and required element for improving employees’ performance and organizational success in the current business environment by positively changing employees’ attitudes and behaviors. Theoretical and Conceptual Framework Theoretical Framework 2 The theoretical framework for this study is based upon social exchange theory and psychological contract theory. These theories provide the theoretical foundation of this study to develop the research model and to explain the structural relationships among variables. Social Exchange Theory Exchange theory has received considerable attention in the social psychological area since the writing of Homans (1961), Blau (1964), and Gouldner (1960). This theory explains how social behavior emerges. Specifically, social behavior emerges or terminates as a result of mutual reinforcement or failure of mutual reinforcement (Homans, 1961), and mutual trust and reciprocity are the basic requirements for a social exchange to occur (Blau, 1964). Blau (1964) defined exchange behavior as “voluntary actions of individuals that are motivated by the returns they are expected to bring and typically do in fact bring from others” (p. 91). In return, A’s social behavior is reinforced by B’s behavior, and A’s behavior reinforces B’s behavior in return (Homans, 1961). Social exchange theory can be used to explain the relationship between an employee and an employer. Even though the relationship between employer and employee is built by the contract, this relationship is reinforced (or terminated) when employees recognize fair treatment and supports (or negative treatment or support) from their organizations. Eisenberger, Huntington, Hutchison and Sowa (1986) explained how social exchange emerges in an organizational situation. According to Eisenberger and his colleagues (1986), employees are going to have greater organizational obligation and intention to repay the organization when they recognize organizational supports for their well-being and success. Similarly, organizational supports such as investing in an employee training and development 3 program lead employees to reciprocate through work-related behaviors (Moorman, Blakely, & Niehoff, 1998). Organizational supports results in formation of a social exchange between a supportive leader and employees. For example, Aryee, Budhwar and Chen (2002) asserted that when employees receive organizational support, such as fair treatment, they will reciprocate with a positive attitude, behavior, and performance. In other words, their social behavior could be determined by perceived organizational supports such as supportive leaders and organizational support for employees’ well-being and development (Eisenberger, Fasolo, & Davis-LaMastro, 1990; Romzek, 1990). In the current study, a supportive leader is viewed as organizational support that influences employees to have obligations to the organization. Employees who feel obligations and responsibility toward the organization demonstrate involved behaviors and positively changed attitudes. Employees’ changed behavior and attitude such as increased work engagement and increased self-efficacy are regarded as a part of the employees’ obligations toward the organization. Psychological contract theory Contracts bind employees and organizations, and affect and regulate both parties’ behaviors. The relationship between organizations and employees is maintained and reinforced by mutual obligations of the employees and organizations (Rousseau, 1989) even though the relationship is developed by a contract. Both parties’ mutual obligations constitute the psychological contract (Rousseau & Parks, 1992). For example, employees’ perception or belief on reciprocal obligations contributes to shaping the psychological contract between organizations and employees (Levinson, 1963; 4 Rousseau, 1989). Therefore, employees’ behaviors will be specified depending on the perception or belief. In other words, when employees believe that they owe their organizations for the organizational support they receive, they try to repay to the organizations. According to Shore and Tetrick (1994), the psychological contract functions as follows: First, psychological contracts reduce uncertainty, which is related to uncertainty of employment. That is, based on the understood agreement on the continued employment, employees have a sense of security. Second, psychological contracts make employees self-monitor their behaviors, not requiring managerial control and surveillance. Finally, psychological contracts let employees recognize their contribution to the development of organizations because the fulfillment of obligations depends on the employees. In keeping with this, this study regards that leaders’ sincere support for helping and guiding employees is a factor for employees to have accountability toward the organization, which potentially makes a psychological contract between them. In return, the employees who feel that they have a psychological contract with their leaders will contribute their efforts and abilities to the organizations with positive attitude and behavior and increased performance to the organization. Conceptual Framework Based on the theoretical discussion, the conceptual framework illustrated in Figure 1 was developed. 5 Figure 1. Conceptual framework A leader’s support for employees’ career development and well-being leads the employees to have perceptions of psychological contract and have obligation toward the organization and the leader. As a result of this perception and obligation, employees actively participate in their work-related role with a positive attitude, and try to find solutions to resolve problems even though they face a demanding situation. They eventually accomplish a high level of performance. A leader, playing one of the most important roles in the organization, leads, motivates, and supports employees for organizational success as well as employees’ success. An effective and supportive leader can motivate employees and facilitate collaboration among the employees and the leader (Ilies et al., 2005). According to Avolio et al. (2004), authentic leaders stimulate changes in their employees’ attitude and behaviors such as having a high level of employees’ trust in others and having the intention to help each other as the leaders show high integrity, honesty, and sincere care. Moreover, authentic leaders help employees to be confident of their abilities (Khan, 2010), which can lead employees to focus on their duties and to fulfill high performance. These aforementioned studies emphasize the important influence of leadership on employee attitudes and behaviors that eventually affect employees’ organizational performance. 6 Statement of the Problem The purpose of the study is to identify what roles authentic leadership plays in terms of employees’ behaviors, attitudes, and performance through a review of the literature and analysis of hypotheses. Since the 1970s, a considerable number of studies have been conducted on leadership, including transformational leadership, ethical leadership, transactional leadership, charismatic leadership, and authentic leadership (e.g., Avolio & Gibbons, 1988; Bass, 1985; Bass & Riggio, 2010; Dionne, Yammarino, Atwater, & Spangler, 2004; Ghafoor, Qureshi, Azzemi, & Hijazi, 2011; Hmieleski, Cole, Baron, 2012). These studies have focused on the critical role of leaders within an organization for organizational success. For example, Wang, Law, Hackett, Wang, and Chen (2005) focused on transformational leadership and its effect on followers’ performance and the revealed that supportive leadership has a significant influence on employees. Among these leadership studies, however, authentic leadership has recently emerged in the literature (Gardner, Cogliser, Davis, & Dickens, 2011). Few studies have focused on the relationship between authentic leadership and employees (Khan, 2010). Since the studies of Bass (1985, 1990) and Bass and Steidlmeier (1999) on authentic leadership, follow-up studies have been conducted to study the critical role of authentic leadership and the difference between authentic leadership and other leadership styles (e.g., Avolio & Gardner, 2005; Avolio et al., 2004; Champy, 2009; Clapp-Smith, Vogelgesang, & Avey, 2009; Macik-Fey, Quick, & Cooper, 2009). However, most of the research on authentic leadership has been conceptual studies (Gardner et al., 2011). In their content analysis study, Gardner et al. (2011) found that 91 publications focus on authentic leadership and 59 of those to date are classified as conceptual studies. 7 Recently, several empirical studies on authentic leadership have examined the influence of authentic leadership on followers’ positive attitude (Hmieleski et al., 2011, Walumbwa, Wang, Wang, Schaubroeck, & Avolio, 2010), followers’ ethical behavior (Hannah, Avolio, & Walumbwa, 2011), and performance through positive attitude (Hmieleski et al., 2011); however, these studies have limitations to explain the dynamic relationships among leaders, employees, and co-workers. Even though some studies have been conducted to consider the critical effect of authentic leadership on followers through followers’ attitudinal changes or behavioral changes, they still remain as fragmentary studies and have limitations to explain the complex psychological and behavioral character of employees within organizations. Considering the shortage of studies on authentic leadership, research is needed to verify the critical impact of authentic leadership on organizational performance improvement through changes in followers’ attitude and behavior. To this purpose, this study will explore the significant relations between authentic leadership and employees by reviewing the literature and analyzing hypotheses statistically. The results of this research may shed light on the human resource management strategy for improving both employee and organizational performance. Purpose of the Study Within an organization, employees as social beings continuously interact with their coworkers, customers, and their leaders for their shared goals. A constructive and healthy relationship with co-workers and leaders can keep employees focused on their duties, and this concentration on their duties, in turn, can lead them to accomplish positive and increased performances, increased job satisfaction, and low turnover intention. Among organizational members who affect employees’ social lives within the organization, a leader is one of the most important since an effective leader can motivate employees and 8 facilitate collaboration among employees. Therefore, a better understanding is needed about how a leader can encourage employees to become more involved in their duties and how a leader can motivate employees, and what types of leadership can effectively affect employees’ ability and social relationships within the organization. Thus, the main purpose of the study is to investigate the critical role of leadership and its effects on employees’ attitudes and behavior. More specifically, this study will explore the influence of authentic leaders on employee attitudes (self-efficacy and interpersonal trust), organizational behavior (work engagement), and role-based performance. To this end, this study will review the literature and develop research hypotheses based on the literature review. The hypotheses will be tested using statistical methods. Research Questions and Hypotheses This study investigates the following research questions: 1. What are the key roles of leaders in an organization? 2. What are characteristics of authentic leadership? 3. What are the effects of authentic leaders on followers’ behaviors, attitudes, and performance? As shown in Figure 2, this study examines five variables: authentic leadership, occupational self-efficacy, interpersonal trust, work engagement, and role-based performance. Furthermore, among these variables are structural relationships that will be tested by statistical methodology to support the assumption of this study. That is, to verify the relationships between independent variables and dependent variables, I will develop the hypotheses and test them statistically using methods such as regression analysis and structural equation modeling (SEM). 9 Figure 2. Research model To achieve my research goal, I propose 10 research hypotheses based on the research model to test and verify the effect of authentic leaders on employee attitudes, organizational behaviors, and performance. H1: Authentic leadership will positively influence employees’ occupational self-efficacy. H2: Authentic leadership will positively influence employees’ interpersonal trust. H3: Authentic leadership will positively lead to employees’ work engagement. H4: Employees’ occupational self-efficacy will positively influence work engagement. H5: Employees’ interpersonal trust will positively influence work engagement. H6: The influential relationship between authentic leadership and work engagement will be mediated by employees’ occupational self-efficacy and interpersonal trust. H7: Employees’ occupational self-efficacy will positively influence role-based performance. H8: Employees’ interpersonal trust will positively influence role-based performance. H9: Employees’ work engagement will positively influence role-based performance. 10 H10: The influential relationship between employees’ occupational self-efficacy and rolebased performance, and between employees’ interpersonal trust and role-based performance will be mediated by work engagement. Definition of Key Terms Conceptual Definitions Authentic leadership Those who are deeply aware of how they think and behave and are perceived by others as being aware of their own and others’ values/moral perspectives, knowledge, and strengths; aware of the context in which they operate; and who are confident, hopeful, optimistic, resilient, and of high moral character (Avolio, Luthans, Walumbwa, 2004, p. 4) Self-efficacy Beliefs in one’s capabilities to organize and execute the courses of action required to produce given attainments (Bandura, 1997, p. 3) Interpersonal trust The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party (Mayer, Davis, & Schoorman, 1995, p. 712) Work engagement Positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption (Schaufeli, Salanova, González-Romá, & Bakker, 2002, p. 72). Role-based performance Measuring multidimensional performances such as job, career, 11 innovator, team member, and organization citizenship role (Welbourne, Johnson, & Erez, 1998) Operational Definitions Authentic leadership An approach to leadership by those who deeply understand the nature of oneself (self-awareness); show one’s sincere and authentic self (relational transparency); work with an objective point of view and listen to opposing opinions before making a decision (balanced processing); and act according to his/her internal moral standards and show consistency of belief and action (internalized moral perspective) Occupational self-efficacy Employee’s belief in his or her own ability and competence to perform his or her tasks in a job Interpersonal trust Based on past experience, employee’s evaluation of the trustworthiness of his or her co-workers Work engagement Employee’s positive perception of vigor, dedication, and absorption to the work Role-based performance Employee’s self-rating of role performances as an innovator, employee, career preparator, team member, and organizational citizenship role in the organization. Methodology Research Design 12 To achieve my research goal, I will use pre-existing instruments that were developed and validated by researchers (See Appendix A), and which are also supported by many follow-up studies. Using pre-existing research questionnaires has several advantages (Hyman, Lamb, & Bulmer, 2006). First, researchers are confident about the validity and credibility of the instruments, since the questionnaires have already been validated by the questionnaire developers. Second, the follow-up researchers could save time and money needed to develop new questionnaires. All scales were initially developed in English, and to apply the scale in Korean business contexts, Brislin, Lonner, and Thorndike’s (1973) translation-back translation procedure will be used to ensure similarity between the original English and translated Korean versions of each item. I will invite two Korean professors in the department of human resources at Korean universities, one bilingual professor in the US, and one bilingual doctoral student majoring in human resources to perform the following procedures. First, the bilingual professor and the bilingual doctoral student will translate the English version of the instruments into the Korean version. The translated instruments will be reviewed by two Korean professors; then, they will back-translate it into English. The translated Korean version of the instrument and the backtranslated English version of the instrument will be finally reviewed by the bilingual professor and the bilingual doctoral student. Population and Sample I will use the survey method to collect data. The major subject of the study is employees who are working in one of the industrial complexes in Korea. I will not limit the selection of research participants, as any employees who are working within organizations through interaction and communication with their co-workers could be potential participants of the 13 survey. The potential participants of the survey will be asked to respond to each of the questions that measure their perceptions of the items (authentic leadership, occupational self-efficacy, interpersonal trust, work engagement, and role-based performance). The industrial complex is a specific area constructed by the government to facilitate local economy and to support company development, especially small-medium sized companies. There are various types of companies in this industrial complex in terms of company size and type of business. Especially, conglomerates and small-medium sized companies build a strong relationship for their success in this industrial complex. I expect that the dataset collected from this area will be representative of the population in terms of company size and type of business, and the result might be applicable to other similar industrial areas. Instrumentation Table 1 shows the original source of instruments and the number of items for five variables (authentic leadership, occupational self-efficacy, interpersonal trust, work engagement, and rolebased performance). All constructs will be measured using a 5-point Likert-type scale ranging from ‘strongly disagree (1)’ to ‘strongly agree (5)’. All instruments are open to researchers, except role-based performance. The developers of the questionnaires of role-based performance require permission. I have already obtained permission from the authors via email. Table 1 The original source of questionnaires and the number of items for each variable Variables Authentic leadership Occupational self-efficacy Interpersonal trust Source Neider & Schrieshein (2011) Rigotti, Schyns, & Mohr (2008) Cook & Wall (1980) 14 Items 14 6 6 Work engagement Role-based performance Schaufeli, Bakker, & Salanova (2006) Welbourne, Johnson, & Erez (1998) 9 20 First of all, to measure authentic leadership, the Authentic Leadership Inventory (ALI), which was recently developed and validated by Neider and Schrieshein (2011), will be used. Based on the Authentic Leadership Questionnaire (ALQ), which was developed by Walumbwa, Avolio, Gardner, Wernsing, and Peterson (2008), the ALI was developed to supplement the limitations of the ALQ (such as copyright issues, the issues of construct validity and confirmatory factor analysis). The ALI contains 14 items that can be categorized into four subfactors: self-awareness (S), relational transparency (R), balanced processing (B), and internalized moral perspective (M). Self-awareness indicates leaders’ understanding of his/her strengths and weaknesses, and how they impact their followers (Walumbwa et al., 2008). Relational transparency means that through expressing true thoughts and openly sharing information, followers recognize their leaders’ authenticity, while balanced processing is related to leaders’ objective decision-making process (Walumbwa et al., 2008). Lastly, the internalized moral perspective is related to leaders’ behaviors that are consistent with their internalized value (Walumbwa et al., 2008). The following is a sample item: “My leader clearly states what he/she means.” Second, a short version of the occupational self-efficacy scale (Rigotti, Schyns, & Mohr, 2008), which was originally developed by Schyns and von Collani (2002), will be used to measure employees’ occupational self-efficacy. The original instrument consists of 20 items, which include general self-efficacy, self-esteem, neuroticism, and internal control beliefs. Later, Schyns and von Collani (2002) introduced a short version of the scale, consisting of eight items, which was proven to be a reliable and valid measure in a German sample. Later, Rigotti et al. 15 (2008) selected six among the eight items. High values indicate a high level of self-efficacy. Internal consistency (Cronbach’s alpha was .721, Pati & Kumar [2010]) and construct validity of measurement are well supported by follow-up research studies (e.g., Pati & Kumar; 2010; Schaufeli & Salanova; 2008). A sample item is “I can remain calm when facing difficulties in my job because I can rely on my abilities.” Third, the Interpersonal Trust at Work Scale (ITWC), which was developed by Cook and Wall (1980), will be used to measure interpersonal trust in the workplace. This scale is comprised of three items for trust in peers and three items for trust in management. Cook and Wall (1980) classified trust into two different dimensions: (1) faith in the trustworthy intentions of others, and (1) confidence in the ability of others. In my study, I will consider only the aspect of employees’ trust in others’ trustworthy intention to help their co-workers. Since Cook and Wall (1980) developed the scale, many other researchers have used it for their follow-up studies and have supported the reliability and validity of the measures (e.g., Mooradian, Renzi, & Matzler, 2006; den Hartog, Chippers, & Koopman, 2002). A sample item is as follows: “I can rely on my co-workers to help me if necessary.” Fourth, the Utrecht Work Engagement Scale-9 (UWES-9), developed by Schaufeli, Bakker, and Salanova (2006), will be employed to measure work engagement. This instrument is composed of three factors (vigor, dedication, and absorption). Vigor is related to one’s high level of energy and willingness to dedicate efforts to their task. Dedication is one’s enthusiasm and inspiration. Absorption is defined as one’s full concentration on his or her work. This scale was proven to be a valid measure by follow-up research (e.g., Hallberg & Schaufeli, 2006; Storm & Rothmann, 2003; Yi-Wen & Yi-Qun, 2005). A sample item is “At my work, I feel bursting with energy.” 16 Lastly, to measure role-based performance, the Role-based Performance Scale (RBPS), developed and validated by Welbourne, Jonson, and Erez (1998), will be used. This scale was designed to measure multidimensional aspects of employees’ performances that include job and non-job dimensions. This scale is composed of 20 items classified into 5 sub-categories: job, career, innovator, team member, and organization citizenship behavior. According to Welbourne et al. (1998), Cronbach’s alpha, which indicates internal consistency ranging from .86 to .96 and measurement construct validity is also satisfied. The following is a sample item: “Working as part of a team or work group.” Procedures I will use on-line survey tools to collect data. To recruit participants for the survey, I will contact the Korea Industrial Complex Corporation to obtain contact information of workers. Upon receiving permission from the Korea Industrial Complex Corp, employees’ contact information (only e-mail addresses) will be used for selecting potential survey participants. I will invite individual workers to participate in the survey via an invitation email. Consent information will be attached to the invitation email. More specifically, I will first email potential participants to request their participation in the survey with consent information and on-line survey directory attached. If they agree to participate in the survey, they can directly access the on-line survey site. On the first page, I will explain the overall procedure of the survey, and upon their agreement, they can begin the survey; otherwise, they can just leave the survey webpage. After sending the first email to invite participants, the second invitation letter will be sent to encourage them to participate in the survey. The data collection will last about three months. Regarding the participants’ response options, they are able to skip any items when they do not want to provide any opinions on those items. No individual identification-related questions 17 are included in the survey items; no one (even the researchers) can identify individual identification information. The responses are returned to the Survey Monkey on-line system automatically. Data Analysis The data, which is collected by random sampling, will be analyzed through statistical data analysis. This study will employ two data analysis strategies. First, before testing the hypotheses, it is important to assure credibility and reliability of all constructs. I will measure the credibility and reliability of the construct of each variable using Cronbach-α test and confirmatory factor analysis (CFA). Second, two statistical programs will be used to test the hypotheses. Structural equation modeling (SEM) will be performed to test the hypothesized structural model using Lisrel 8.8 (Jӧreskog & Sӧrbom, 2001) and regression analysis will be performed to test the mediating effects using SAS 13. Based on the results of the data analysis, I will determine whether to accept the hypotheses. Table 2 Data Analysis Plan Analysis Strategy Descriptive statistics -Means -Standard deviations -MahalanobisD2 -Correlation of variables Reliability & validity -Construct validity -Reliability of measures Hypothesis testing -H1 ̴ H5, H7 ̴ H8 -H6, H9 ̴ H10 -Structural equation modeling (SEM) -Regression analysis 18 Timeline for Conducting the Study As shown in Table 3, first, I will start preparing for collecting data and reviewing literature. For the data collection, I will apply for IRB approval, and develop the online survey. Data collection is expected to be completed by November 2013, and data analysis should be completed one month later. It is estimated that a draft of the dissertation will be completed by February 2014. The completion date for the dissertation is the spring of 2014, with an estimated graduation date of May 2014. Table 3 Timeline for the Dissertation Date Goal Strategy -Reviewing literature results and writing -Getting IRB approval & starting data collection -Analyzing the credibility and reliability of instruments -Testing hypotheses ~11/30/2013 Reviewing literature Collecting data ~12/30/2013 Analyzing ~2/28/2014 Completing a rough draft -Writing the test results of hypotheses -Finishing a rough draft ~4/30/2014 Finalizing -Presenting the dissertation Limitations and Assumptions of the Study Limitations This study has potential limitations even though the research model and procedures are well designed based on the theoretical foundation and literature review. First of all, to measure employee performance, this study will use a role-based performance scale that can measure employees’ multi-dimensional roles such as an innovator and a team 19 member within the organization. Even though this instrument measures employees’ multifunctional roles, this measurement can be criticized in terms of objectivity since it will be measured based on employees’ subjective performance ratings. That is, every employee will evaluate his/her performances according to their own perception. In addition, regarding data collection, the major target population consists of those who work in one specific area of S. Korea. This issue causes a low possibility of generalizability of the result. To complement this limitation, future research needs to be conducted in different countries and organizational situations. Assumptions The following assumptions should be assured for this study: 1. Survey participants understand all terms which will be used in the survey. 2. Survey participants answer all questions sincerely. Significance of the Study The interest in authentic leadership has been growing, but related studies are insufficient compared to studies on other types of leadership. In fact, empirical studies on authentic leadership that focus on its effect on followers’ attitudes and organizational behaviors are especially lacking in the literature (Gardner et al., 2011). The current study has several significant values, both scholarly and practically. In terms of scholastic value, this study will contribute to the literature on authentic leadership by providing empirical evidence of the importance of authentic leaders and their relationship to employee performance. That is, this study contributes to the theoretical development of authentic leadership. In terms of practical values, this study will show why an authentic leader is important 20 within an organization for organizational development and employees’ success. More specifically, this study will demonstrate that authentic leaders can be an important force in promoting employees’ positive attitude and behaviors that ultimately lead to organizational performance improvement. This study will also show what characteristics of leaders should be considered when a company chooses leaders. Moreover, this study will show the need for authentic leadership development programs for current leaders and potential leaders. Planned Literature Review The purpose of this study is to verify the effect of authentic leadership on employees’ attitudes, behaviors, and performance. To understand each variable and its relationships among other variables, the literatures about authentic leadership, interpersonal trust, employees’ selfefficacy, work engagement, and role-based performance will be reviewed. 21 References Alok, K. & Israel, D. (2012). Authentic leadership & work engagement. The Indian Journal of Industrial Relations, 47(3), 498–510. Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267–285. Avolio, B. 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My past experiences in my job have prepared me well for my occupational future I meet the goals that I set for myself in my job I feel prepared for most of the demands in my job Authentic leadership 1 2 3 4 5 6 7 8 9 10 11 12 13 My leader clearly states what he/she means My leader shows consistency between his/her beliefs and actions My leader asks for ideas that challenge his/her core beliefs My leader describes accurately the way that others view his/her abilities My leader uses his/her core beliefs to make decisions My leader carefully listens to alternative perspectives before reaching a conclusion My leader shows that he/she understands his/her strengths and weaknesses My leader openly shares information with others My leader resists pressures on him/her to do things contrary to his/her beliefs My leader objectively analyzes relevant data before making a decision My leader is clearly aware of the impact he/she has on others My leader expresses his/her ideas and thoughts clearly to others My leader is guided in his/her actions by internal moral standards 30 Strongly disagree Disagree Neutral Agree Strongly agree ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ Strongly disagree Disagree Neutral Agree Strongly agree ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ 14 1 2 3 4 5 6 My leader encourages others to voice opposing points of view ① ① ③ ④ ⑤ Trust in peers and management Strongly disagree Disagree Neutral Agree Strongly agree ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ If I got into difficulties at work, I know my colleagues would try and help me out I can trust the people I work with to lend me a hand if I needed it Most of my colleagues can be relied upon to do as they say they will do Management at my firm is sincere in its attempts to meet the employees’ point of view I feel quite confident that the firm will always try to treat me fairly Our management would be quite prepared to gain advantage by deceiving the employee (R ) PART 2 Organizational Behaviors Strongly disagree Disagree Neutral Agree Strongly agree 1 At my work, I feel bursting with energy ① ① ③ ④ ⑤ 2 At my job, I feel strong and vigorous ① ① ③ ④ ⑤ 3 I am enthusiastic about my job ① ① ③ ④ ⑤ 4 My job inspires me When I get up in the morning, I feel like going 5 to work 6 I feel happy when I am working intensely ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ 7 I am proud of the work that I do ① ① ③ ④ ⑤ 8 I am immersed in my work ① ① ③ ④ ⑤ 9 I get carried away when I am working ① ① ③ ④ ⑤ Strongly disagree Disagree Neutral Agree Strongly agree 1 Quantity of work output. ① ① ③ ④ ⑤ 2 Quality of work output. ① ① ③ ④ ⑤ Work engagement PART 3 Performances Role-based performance 31 3 Accuracy of work. Customer service provided (internal & external 4 customers). 5 Coming up with new ideas. ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ 6 Working to implement new ideas. ① ① ③ ④ ⑤ 7 Finding improved ways to do things. ① ① ③ ④ ⑤ 8 Creating better processes and routines. ① ① ③ ④ ⑤ 9 Making progress in his/her career. ① ① ③ ④ ⑤ 10 Seeking out career opportunities. ① ① ③ ④ ⑤ 11 Obtaining career goals. ① ① ③ ④ ⑤ 12 Developing skills needed in future career. ① ① ③ ④ ⑤ 13 Working as part of a team or group. Seeking information from others in his/her work 14 group. 15 Making sure that his/her work group succeeds. Responding to the needs of others in his/her 16 work group. Doing things that help others when it’s not part 17 of the job. 18 Working for the overall good of my company. ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ 19 Doing things that promote my company. Helping out so that my company is a good place 20 to be. ① ① ③ ④ ⑤ ① ① ③ ④ ⑤ PART 4 General Demographic Questions 1. Gender ① Male ② Female 2. Age ① Under 20 years old ② 20∼29 ③ 30∼39 ④ 40∼49 ⑤ 50∼59 ⑥ 60 and over 32 3. Educational level ① High school graduate ② Associate degree ③ Bachelor degree ④ Master degree ⑤ Ph. D/Ed. D ⑥ other degree 4. Job duration: ① Less than 1 year ② More than 1 but less than 3 years ③ More than 3 but less than 5 years ④ More than 5 but less than 10 years ⑤ More than 10 but less than 20 years ⑥ More than 20 years 5. Classification of corporation? ① Small-medium sized enterprise ② Large-sized enterprise or conglomerate 6. Unit of Business ① Electrotechnics and Electronics ② Steel ③ Mechanical ④ Textile ⑤ Transportation ⑥ Finance ⑦ Others 33