SHRM Survey Findings: 2014 Economic Conditions—Overall Financial Health and Hiring October 30, 2014 Introduction • This is Part 1 of a series of SHRM survey results about the state of jobs and skills in the current economic condition, which relates to a SHRM survey series about the ongoing impact of the U.S. and global recession from 2007 to 2012. Overall results will be reported separately in three different topic areas: » Overall financial health and hiring. » Recruiting and skills gaps. » Global competition and hiring strategies. • Overall results for 2013 will also be reported separately for California. • Industry-specific results for the nine industries that were included in the sample will also be reported for each question throughout the report. The nine industries are: » Accommodation and food services, retail/wholesale trade. » Construction, mining, quarrying, and oil and gas extraction. » Educational services. » Finance, insurance, real estate and rental and leasing. » Government agencies. » Health care and social assistance. » High-tech. » Manufacturing. » Professional, scientific, and technical services. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 2 Key Findings • How is the overall financial health of organizations? The majority (80%) of organizations reported their financial health as being “excellent” or “good.” When asked about the change in overall financial health compared to 12 months ago, more than one-half (57%) of organizations reported having significant or mild improvement, an increase from 51% in 2012 and 42% in 2011. » Larger organizations (with 25,000 or more employees) reported better overall financial health compared to smaller organizations (with 1 to 24,999 employees). » More than two-fifths (44%) of organizations in the accommodation and food services, retail/wholesale trade industry; and the finance, insurance, real estates and rental and leasing industry reported excellent overall financial health, whereas less than one-fifths (17%) of organizations in the educational services industry and government agencies reported excellent overall financial health. • What percentage of regular full-time staff have organizations lost in the last 12 months? Close to one-third (31%) of organizations had not lost any staff in the past year, and two-fifths (40%) reported having lost up to 5% of employees. » Smaller organizations were more likely to have no staff losses compared with larger organizations. » All industries fared better than the high-tech industry (15%) in terms of losing no employees in the last 12 months. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 3 Key Findings (continued) • Regardless of the status of their current financial health, what actions have organizations taken as a result of financial challenges in the last 12 months? About one-quarter of organizations have implemented budget cuts (27%) and laid off employees (25%). However, two-fifths (40%) of organizations reported they have taken no cost-saving measures in the past year. » Organizations in the educational services and government agencies industries were more likely to have implemented budget cuts in the past year (37% and 35%, respectively). • Regardless of the status of their current financial health, what actions have organizations taken as a result of financial stability or growth in the last 12 months? Two-fifths (39%) of organizations have increased salaries, and one-third (33%) have provided bonuses in the past year. One-third (32%) of organizations have taken no actions that would increase costs to the organization. » The professional, scientific and technical services industry was more likely than other industries to have increased salaries (47%) or provided bonuses (48%) in the past year. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 4 Key Findings (continued) • Have organizations been hiring? The majority (96%) of organizations hired full-time regular employees, and two-thirds (67%) hired part-time regular employees in the past 12 months. More than one-half of organizations also hired contract/temporary positions (62% for full-time, 52% for part-time, respectively). » The high-tech industry had the highest percentage of organizations hiring for full-time contract/temporary positions (82%), and the educational services industry was the highest for hiring part-time contract/temporary positions (73%). » When making decisions to hire full-time regular positions, maintaining normal business operations was reported as the most important factor (79% reported extremely/very important), followed by organizational growth (68%) and changes in business strategy (55%). • For which full-time job categories are organizations hiring? Administrative support staff (60%), accounting and finance professionals (53%), managers and executives (49%), IT/computer specialists (42%), and HR professionals (38%) are among the top full-time job categories organizations have hired in the last 12 months. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 5 Key Findings (continued) • Are organizations creating new positions or replacing jobs lost? Of those organizations hiring, the majority (82%) has hired direct replacements of jobs lost, whereas 61% hired for completely new positions and 42% for replacements with new duties. » Larger organizations were more likely than smaller organizations to have hired direct replacements or replacements with new duties in the last 12 months. » Organizations in the high-tech industry and the professional, scientific and technical services industry were more likely to have hired completely new positions in the last 12 months. » When asked about changes in the types of positions hired, two-thirds (66%) of organizations indicated that hiring for completely new full-time regular positions has increased in the last 12 months. » Smaller organizations (with 1 to 499 employees) were more likely than larger organizations (with 500 or more employees) to report increased hiring for completely new positions. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 6 Key Findings (continued) • Have any of the full-time regular positions required new skills? Of those organizations hiring, about one-half (48%) indicated that new skills were required for full-time regular positions they have hired in the last 12 months. » Close to three-quarters (72%) of organizations in the high-tech industry reported requiring new skills for full-time regular positions they have hired. » Top reasons that those positions require new skills were growth of organization (56%), changing technology (51%) and organizations were developing or offering new products. • Is it difficult to find qualified individuals for full-time regular positions requiring new skills? Two-thirds (66%) of organizations reported it was somewhat or very difficult to recruit for full-time regular positions that require new skills in the last 12 months, a slight increase from 63% in 2012 and 2011. » The high-tech industry reported the highest percentage (77%) of difficulty in finding qualified individuals for full-time regular positions that require new skills. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 7 What Do These Findings Mean for the HR Profession? • After a lengthy recession that saw the loss of more than eight million jobs, the U.S. economy is clearly in recovery, albeit in a tempered period of growth. Four-fifths of respondents to this survey reported that their organization is either in “excellent” or “good” financial health, an extremely positive indicator for the economy’s current expansion. • Despite improved conditions, many employers and sectors of the economy are still struggling. Certain industries, such as high-tech, are seeing increased demand for their services, but others— particularly government entities—continue to face budget deficits. And although hiring has improved in the U.S. labor market overall, some employers have still been forced to cut staff to make ends meet. One quarter of respondents to this survey laid off workers in response to financial difficulties during the past 12 months. • Despite recent job gains, millions of positions are still going unfilled and, consequently, impeding the growth of some employers. In July 2014, there were 4.7 million job openings in the United States, up nearly 800,000 from the beginning of 2014, according to federal data. With millions of people seeking work, it is clear that many jobs are not being filled due to a skills mismatch between job seekers and open positions. Two-thirds of respondents to this survey indicated that they were having difficulty hiring for their full-time openings. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 8 Organizations’ Overall Financial Health Excellent All industries (n = 3,255) Good 30% Fair Poor 50% 16% 4% Accommodation and food services, retail/ wholesale trade (n = 321) 44% 45% 10% 2% Finance, insurance, real estate and rental and leasing (n = 302) 44% 43% 9% 4% 37% Manufacturing (n = 399) 48% 13% 2% 3% Construction, mining, quarrying, and oil and gas extraction (n = 331) 34% 50% 13% Professional, scientific, and technical Services (n = 449) 34% 49% 13% 4% High-tech (n = 153) Health care and social assistance (n = 341) 27% 19% Educational services (n = 357) 17% Government agencies (n = 514) 17% 52% 59% 53% 50% 16% 5% 17% 6% 25% 27% 5% 6% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 9 Organizations’ Overall Financial Health—Excellent Comparison by organization staff size • Organizations with 25,000 or more employees were more likely than organizations with 1 to 24,999 employees to rate their current overall financial health as “excellent.” 44% 30% 26% 1 to 99 100 to 499 28% 500 to 2,499 30% 2,500 to 24,999 25,000 or more Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 10 Organizations’ Change in Overall Financial Health Compared to 12 Months Ago (All Industries) Significant improvement Mild improvement 2013 (n = 3,140) 13% 2012 (n = 3,362) 13% 2011 (n = 2,277) 2010 (n = 2,333) 9% 7% No change Mild decline 44% 22% 38% 33% 35% Significant decline 22% 17% 20% 24% 26% 25% 24% 4% 7% 8% 9% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 11 Organizations’ Change in Overall Financial Health Compared to 12 Months Ago (by Industry) Significant Improvement Mild Improvement No Change Mild Decline Significant Decline 13% 44% 22% 17% 4% 20% 47% 19% 10% 3% 17% 53% 19% 10% 1% 16% 47% 16% 17% 4% Manufacturing (n = 388) 15% 47% 21% 15% 2% High-tech (n = 150) 15% 47% 15% 19% 4% 14% 43% 20% 17% 6% 12% 33% 21% 26% 7% Educational services (n = 346) 6% 37% 35% 19% 3% Government agencies (n = 500) 6% 44% 30% 16% 5% All industries (n = 3,140) Finance, insurance, real estate and rental and leasing (n = 288) Accommodation and food services, retail/wholesale trade (n = 309) Construction, mining, quarrying, and oil and gas extraction (n = 318) Professional, scientific, and technical services (n = 434) Health care and social assistance (n = 324) Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 12 Organizations’ Loss of Regular Full-Time Workforce in the Last 12 Months due to Layoffs, Attrition, Restructuring, etc. (All Industries) 31% 0% of staff 49% 40% 1% to 5% of staff 33% 16% 6% to 10% of staff 10% More than 50% of staff 2012 (n = 3,277) 9% 11% to 20% of staff 21% to 50% of staff 2013 (n = 3,141) 5% 4% 2% 1% 1% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 13 Organizations’ Loss of Regular Full-Time Workforce in the Last 12 Months due to Layoffs, Attrition, Restructuring, etc. (All Industries) Comparison by organization staff size • Organizations with 1 to 99 employees were more likely than organizations with 100 or more employees to have encountered 0% staff loss in the last 12 months. Organizations with 100 to 2,499 employees were more likely than organizations with 2,500 or more employees to have encountered 0% staff loss in the last 12 months. 45% 34% 28% 20% 15% 1 to 99 100 to 499 500 to 2,499 2,500 to 24,999 25,000 or more Number of employees Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 14 Organizations’ Loss of Regular Full-Time Workforce in the Last 12 Months due to Layoffs, Attrition, Restructuring, etc. (by Industry) 0% of Staff 1% to 5% of Staff 6% to 10% of Staff 11% to 20% of Staff 21% to 50% More Than 50% of Staff of Staff All industries (n = 3,141) 31% 40% 16% 9% 4% 1% Accommodation and food services, retail/wholesale trade (n = 302) 33% 39% 12% 9% 6% 1% Construction, mining, quarrying, and oil and gas extraction (n = 322) 22% 38% 22% 13% 4% 1% Educational services (n = 337) 34% 47% 11% 5% 2% 1% Finance, insurance, real estate and rental and leasing (n = 284) 33% 38% 15% 9% 4% 1% Government agencies (n = 505) 35% 39% 15% 9% 1% <1% Health care and social assistance (n = 321) 31% 48% 11% 6% 4% 1% High-tech (n = 150) 15% 37% 27% 16% 5% 1% Manufacturing (n = 392) 32% 42% 14% 8% 4% 1% Professional, scientific, and technical services (n = 440) 31% 31% 19% 11% 7% 1% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 15 Actions Organizations Have Taken as a Result of Financial Challenges in the Last 12 Months (All Industries) None 40% Implemented budget cuts 27% Laid off employees 25% Had a hiring freeze 19% Eliminated or reduced overtime 16% Frozen/reduced salaries, raises or bonuses 15% Cut temporary staff 13% Reduced benefits or increased employee contribution 11% Reduced employee hours 11% Offered early retirement or retirement incentive 6% Furloughed employees because of the government shutdown 4% Furloughed employees, unrelated to the government shutdown 3% Other cuts 4% Note: n = 3,211. Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 16 Actions Organizations Have Taken as a Result of Financial Challenges in the Last 12 Months (All Industries) Comparison by organization staff size • Organizations with 1 to 499 employees were more likely than organizations with 500 or more employees to have taken NO actions as a result of financial challenges. Organizations with 500 to 2,499 employees were more likely than organizations with 2,500 or more employees to have taken NO actions as a result of financial challenges. 52% 48% 37% 27% 19% 1 to 99 100 to 499 500 to 2,499 2,500 to 24,999 25,000 or more Number of employees Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 17 Actions Organizations Have Taken as a Result of Financial Challenges in the Last 12 Months (by Industry) None Eliminated Frozen/Reduced Cut Implemented Laid Off Had a Hiring or Reduced Salaries, Raises Temporar Budget Cuts Employees Freeze Overtime or Bonuses y Staff All industries (n = 3,211) 40% 27% 25% 19% 16% 15% 13% Accommodation and food services, retail/wholesale trade (n = 318) 44% 21% 16% 15% 21% 8% 12% Construction, mining, quarrying, and oil and gas extraction (n = 324) 43% 20% 37% 19% 11% 11% 14% Educational services (n = 345) 31% 37% 22% 17% 13% 18% 12% Finance, insurance, real estate and rental and leasing (n = 290) 53% 20% 21% 11% 9% 9% 9% Government agencies (n = 520) 33% 35% 13% 24% 17% 27% 13% Health care and social assistance (n = 337) 30% 33% 29% 20% 29% 19% 14% High-tech (n = 152) 40% 28% 38% 32% 11% 11% 19% Manufacturing (n = 396) 44% 22% 28% 21% 20% 8% 19% Professional, scientific, and technical services (n = 438) 45% 23% 31% 17% 8% 13% 12% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 18 Actions Organizations Have Taken as a Result of Financial Challenges in the Last 12 Months (by Industry, continued) Furloughed Offered Early Employees Retirement or Because of Retirement the Incentive Government Shutdown Furloughed Employees, Unrelated to the Government Shutdown Other Cuts 4% 3% 4% 2% 1% 1% 4% 9% 6% 3% 5% 3% 12% 13% 12% 3% 4% 4% Finance, insurance, real estate and rental and leasing (n = 290) 11% 3% 3% 0% <1% 3% Government agencies (n = 520) 11% 7% 11% 9% 5% 5% Health care and social assistance (n = 337) 16% 24% 5% 1% 2% 4% High-tech (n = 152) 8% 6% 6% 3% 5% 2% Manufacturing (n = 396) 9% 7% 5% 1% 4% 4% Professional, scientific, and technical services (n = 438) 14% 7% 4% 8% 4% 4% Reduced Benefits or Increased Employee Contribution Reduced Employee Hours 11% 11% 6% 9% 22% 9% Educational services (n = 345) All industries (n = 3,211) Accommodation and food services, retail/wholesale trade (n = 318) Construction, mining, quarrying, and oil and gas extraction (n = 324) Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 19 Actions Organizations Have Taken as a Result of Financial Stability or Growth in the Last 12 Months (All Industries) None 32% Increased salaries 39% Provided bonuses 33% Filled positions that were lost (e.g., due to layoffs, attrition, restructuring) 23% Improved benefits package 11% Increased budgets 10% Allowed for increased employee hours (e.g., back to normal hours or allowing overtime) 10% Ended hiring freeze Ended furlough Provided back-pay for furloughed employees Other improvements 9% 3% 1% 3% Note: n = 3,095. Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 20 Actions Organizations Have Taken as a Result of Financial Stability or Growth in the Last 12 Months(by Industry) None Increased Salaries Provided Bonuses Filled Positions That Were Lost 32% 39% 33% 23% 11% 10% 34% 38% 39% 20% 16% 14% 30% 36% 42% 27% 13% 11% Educational services (n = 337) 39% 38% 13% 21% 8% 9% Finance, insurance, real estate and rental and leasing (n = 283) 29% 41% 46% 19% 15% 11% Government agencies (n = 489) 33% 36% 9% 27% 4% 8% Health care and social assistance (n = 321) 40% 33% 26% 15% 9% 7% High-tech (n = 147) 28% 43% 43% 33% 13% 15% Manufacturing (n = 383) 28% 44% 43% 23% 10% 9% Professional, scientific, and technical services (n = 423) 26% 47% 48% 24% 13% 12% All industries (n = 3,095) Accommodation and food services, retail/wholesale trade (n = 305) Construction, mining, quarrying, and oil and gas extraction (n = 323) Improved Benefits Package Increased Budgets Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 21 Actions Organizations Have Taken as a Result of Financial Stability or Growth in the Last 12 Months(by Industry, continued) Allowed for Increased Employee Hours Ended Hiring Freeze Ended Furlough 10% 9% 3% 1% 3% 14% 10% <1% 0% 2% 13% 8% 2% <1% 2% Educational services (n = 337) 4% 10% 3% 1% 1% Finance, insurance, real estate and rental and leasing (n = 283) 7% 6% 0% 0% 3% Government agencies (n = 489) 5% 9% 9% 4% 2% Health care and social assistance (n = 321) 8% 8% <1% 0% 2% High-tech (n = 147) 8% 13% 5% 1% 5% Manufacturing (n = 383) 17% 9% 1% 0% 3% Professional, scientific, and technical services (n = 423) 10% 6% 5% 1% 6% All industries (n = 3,095) Accommodation and food services, retail/wholesale trade (n = 305) Construction, mining, quarrying, and oil and gas extraction (n = 323) Provided Back-Pay for Other Furloughed Improvements Employees Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 22 Organizations Hiring Full- and Part-Time Regular Staff in the Last 12 Months 96% All industries (n = 3,236 - 3,330) 67% Accommodation and food services, retail/wholesale trade (n = 323 - 329) 98% 85% Construction, mining, quarrying, and oil and gas extraction (n = 319 - 335) 97% 47% 96% Educational services (n = 359 - 367) 87% Finance, insurance, real estate and rental and leasing (n = 299 - 307) 95% 67% 96% Government agencies (n = 523 - 534) 73% Health care and social assistance (n = 345 - 349) Regular Full-Time Regular Part-Time 97% 89% 99% High-tech (n = 149 - 156) 56% 97% Manufacturing (n = 388 - 404) 41% Professional, scientific, and technical services (n = 442 - 458) 91% 60% Note: Respondents who answered "don't know" were excluded from this analysis. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 23 Organizations Hiring Full- and Part-Time Contract/Temporary Staff in the Last 12 Months 62% All industries (n = 3,082 - 3,172) 52% Accommodation and food services, retail/wholesale trade (n = 294 - 303) 57% 53% Construction, mining, quarrying, and oil and gas extraction (n = 312 - 327) 57% 37% 62% Educational services (n = 337 - 339) 73% Finance, insurance, real estate and rental and leasing (n = 284 - 298) Contract/temporary Full-Time 57% 46% 62% 62% Government agencies (n = 493 - 498) Health care and social assistance (n = 315 - 324) Contract/temporary Part-Time 57% 57% 82% High-tech (n = 144 - 153) 62% 73% Manufacturing (n = 382 - 398) 35% Professional, scientific, and technical services (n = 430 - 446) 63% 50% Note: Respondents who answered "don't know" were excluded from this analysis. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 24 Importance of Factors in Organizations’ Decision to Hire for Full-Time Regular Positions (All Industries) Extremely important Maintain normal business operations Improved economy Somewhat important 33% Organizational growth Changes in business strategy Very important 46% 26% 16% 38% 25% 24% 33% Not important at all 17% 42% 17% 10% Not very important 3% 2% 8% 8% 11% 18% 9% 13% Note: n = 2,873 - 3,055. Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 25 Importance of “Maintaining Normal Business Operations” in Organizations’ Decision to Hire for Full-Time Regular Positions (by Industry) Extremely important Very important Somewhat important Not very important Not important at all All industries (n = 3,055) 33% 46% Accommodation and food services, retail/wholesale trade (n = 309) 32% 48% 18% Construction, mining, quarrying, and oil and gas extraction (n = 312) 32% 47% 17% 2%4% Educational services (n = 340) 33% 46% 18% 1%2% Finance, insurance, real estate and rental and leasing (n = 282) 31% Manufacturing (n = 376) Professional, scientific, and technical services (n = 398) 18% 34% 42% 3% 5% 12% 2%3% 23% 50% 2%2% 15% 2%4% 42% 50% 26% 20% 44% 43% Health care and social assistance (n = 320) High-tech (n = 150) 45% 37% Government agencies (n = 486) 17% 3% 5% 5% 8% 19% 3% 6% 17% 5% 7% Note: Respondents who answered “don't know” were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages for “not very important” and “not important at all” were combined. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 26 Importance of “Organizational Growth” in Organizations’ Decision to Hire for Full-Time Regular Positions (by Industry) Extremely important Very important All industries (n = 2,984) Somewhat important Not very important 26% 42% Not important at all 16% 8% 8% Accommodation and food services, retail/wholesale trade (n = 306) 28% 47% 13% 8% 4% Construction, mining, quarrying, and oil and gas extraction (n = 304) 29% 44% 17% 5% 4% Educational services (n = 324) 18% Finance, insurance, real estate and rental and leasing (n = 279) Government agencies (n = 462) Health care and social assistance (n = 313) 43% 33% 12% 26% Professional, scientific, and technical services (n = 390) 24% 43% 40% 24% 35% 13% 46% 29% High-tech (n = 149) Manufacturing (n = 376) 18% 11% 5% 4% 15% 20% 13% 40% 47% 39% 9% 10% 7% 13% 5% 2% 17% 15% 5%6% 5%5% Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 27 Importance of “Changes in Business Strategy” in Organizations’ Decision to Hire for Full-Time Regular Positions (by Industry) Extremely important Very important All industries (n = 2,890) Accommodation and food services, retail/wholesale trade (n = 297) Construction, mining, quarrying, and oil and gas extraction (n = 293) Educational services (n = 310) Finance, insurance, real estate and rental and leasing (n = 268) Government agencies (n = 451) Health care and social assistance (n = 299) Somewhat important 17% 38% 15% 42% 18% 11% Professional, scientific, and technical services (n = 380) 25% 43% 43% 32% 15% 20% 13% 12% 23% 23% 42% 44% 39% 8% 11% 6% 7% 19% 22% 9% 9% 8% 24% 28% 15% 11% 26% 38% 21% Not important at all 24% 36% 15% High-tech (n = 146) Manufacturing (n = 368) Not very important 19% 13% 7% 17% 6% 3% 24% 10% 7% 25% 10% 6% Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 28 Importance of “Improved Economy” in Organizations’ Decision to Hire for Full-Time Regular Positions (by Industry) Extremely important Very important All industries (n = 2,873) Somewhat important 10% Accommodation and food services, retail/wholesale trade (n = 294) 14% Construction, mining, quarrying, and oil and gas extraction (n = 292) 13% Educational services (n = 312) 8% Finance, insurance, real estate and rental and leasing (n = 259) 8% Government agencies (n = 451) 12% 25% 33% 30% 21% 20% High-tech (n = 144) 6% 22% 18% 36% 32% 33% 21% 17% Manufacturing (n = 371) 10% 27% 34% Professional, scientific, and technical tervices (n = 377) 11% 25% 34% 10% 16% 9% 20% 27% 39% 11% 13% 19% 28% 13% 16% 34% 31% 22% Not important at all 29% 30% 7% Health care and social assistance (n = 294) Not very important 22% 18% 17% 13% 11% 12% 13% Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 29 Types of Full-Time Regular Positions That Organizations Hired in the Last 12 Months All industries (n = 2,870) Accommodation and food services, retail/wholesale trade (n = 285) Construction, mining, quarrying, and oil and gas extraction (n = 301) 42% Finance, insurance, real estate and rental and leasing (n = 258) Government agencies (n = 458) 50% 68% 40% 41% 44% 55% 64% 43% 35% 82% 62% 42% High-tech (n = 135) Professional, scientific, and technical services (n = 374) 78% 64% 39% Health care and social assistance (n = 302) Manufacturing (n = 356) 81% 56% 37% Educational services (n = 326) 82% 61% 62% 80% Replacements 86% Completely new positions 87% Replacements, but with new duties 76% 81% 80% 79% 74% Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Percentages do not equal 100% due to multiple response options. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 30 Types of Full-Time Regular Positions That Organizations Hired in the Last 12 Months Comparison by organization staff size • Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to have hired replacements in the last 12 months. 89% 86% 83% 81% 70% 1 to 99 100 to 499 500 to 2,499 2,500 to 24,999 25,000 or more Number of employees • Organizations with 500 to 24,999 employees were more likely than organizations with 1 to 499 employees to have hired replacements but with new duties in the last 12 months. 30% 1 to 99 49% 51% 500 to 2,499 2,500 to 24,999 40% 36% 100 to 499 25,000 or more Number of employees Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 31 Change in Hiring Types for Full-Time Regular Positions in the Last 12 Months (All Industries) Increased Replacements (n = 2,254) Replacements, but with new duties (n = 1,114) Completely new positions (n = 1,655) Stayed the same 25% Decreased 62% 45% 13% 49% 66% 6% 26% 8% Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 32 Increased Hiring for Completely New Full-Time Regular Positions in the Last 12 Months (All Industries) Comparison by organization staff size • Organizations with 1 to 499 employees were more likely than organizations with 500 or more employees to report increased hiring for completely new full-time regular positions in the last 12 months. 76% 74% 60% 58% 51% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 33 Change in Hiring Types for Full-Time Regular Positions in the Last 12 Months (by Industry) Replacements, but with New Duties Replacements Increased Completely New Positions Stayed the Stayed the Stayed the Decreased Increased Decreased Increased Decreased Same Same same 25% 62% 13% 45% 49% 6% 66% 26% 8% 23% 64% 12% 47% 47% 6% 66% 28% 6% 31% 55% 14% 48% 48% 5% 79% 16% 5% Educational services (n = 151 - 258) 18% 69% 13% 45% 50% 5% 54% 36% 9% Finance, insurance, real estate and rental and leasing (n = 100 - 196) 24% 66% 10% 48% 48% 4% 74% 23% 4% Government agencies (n = 176 - 380) 27% 58% 15% 49% 44% 6% 65% 26% 8% Health care and social assistance (n = 119 - 252) 22% 63% 15% 42% 50% 8% 56% 25% 19% High-tech (n = 82 - 105) 26% 58% 16% 34% 54% 12% 63% 24% 13% Manufacturing (n = 140 - 276) 25% 64% 11% 44% 51% 5% 66% 27% 6% Professional, scientific, and technical services (n = 120 - 282) 28% 61% 11% 41% 48% 11% 66% 24% 9% All industries (n = 1,114 - 2,254) Accommodation and food services, retail/wholesale trade (n = 96 - 222) Construction, mining, quarrying, and oil and gas extraction (n = 109 - 229) Note: Respondents who answered "don't know" were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 34 Organizations Requiring New Skills for Full-Time Regular Positions Hired in the Last 12 Months All industries (n = 2,641) Accommodation and food services, retail/wholesale trade (n = 261) Construction, mining, Quarrying, and oil and gas extraction (n = 271) 48% 42% 42% Educational services (n = 287) 49% Finance, insurance, real estate and rental and leasing (n = 228) Government agencies (n = 434) Health care and social assistance (n = 271) 53% 41% 45% High-tech (n = 126) Manufacturing (n = 346) Professional, scientific, and technical Services (n = 343) Other industry (n = 74) 72% 51% 48% 57% Note: Respondents who answered “don't know” were excluded from this analysis. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 35 Reasons That Those Positions Require New Skills (All Industries) Growth of organization 56% Changing technology 51% Developing or offering new products/services 44% Expanding business into new markets 39% Reorganization Merger or acquisition Replacing temporary workers, part-time employees, contractors or freelancers with full-time positions Other 33% 10% 9% 7% Note: n = 1,221. Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time positions that required new skills were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 36 Reasons That Those Positions Require New Skills— Changing Technology (All Industries) Comparison by organization staff size • Organizations with 500 to 2,499 employees were more likely than organizations with 1 to 99 employees to indicate that changing technology is one of the main reasons positions require new skills. Organizations with 2,500 or more employees were more likely than organizations with 1 to 499 employees to indicate that changing technology is one of the main reasons positions require new skills. 46% 66% 64% 2,500 to 24,999 employees 25,000 or more employees 52% 33% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees Note: Only statistically significant differences are shown. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 37 Reasons That Those Positions Require New Skills (by Industry) Developing Replacing Temporary Expanding or Offering Merger or Workers, Part-time Growth of Changing Business Reorgan New Acquisitio Employees, Contractors Other Organization Technology into New ization Products/ n or Freelancers with FullMarkets Services Time Positions All industries (n = 1,221) 56% 51% 44% 39% 33% 10% 9% 7% Accommodation and food services, retail/wholesale trade (n = 102) 61% 51% 49% 45% 26% 15% 10% 5% Construction, mining, quarrying, and oil and gas extraction (n = 110) 65% 37% 32% 46% 25% 14% 5% 6% Educational services (n = 137) 45% 53% 40% 31% 38% 1% 9% 12% Finance, insurance, real estate and rental and leasing (n = 116) 64% 47% 47% 41% 33% 12% 9% 11% Government agencies (n = 171) 33% 57% 28% 11% 54% 4% 16% 9% Health care and social assistance (n = 118) 53% 50% 43% 29% 32% 8% 3% 12% High-tech (n = 90) 70% 59% 63% 61% 28% 18% 6% 3% Manufacturing (n = 174) 60% 52% 48% 48% 25% 10% 9% 4% Professional, scientific, and technical services (n = 162) 63% 49% 50% 49% 30% 12% 5% 4% Note: Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time positions that required new skills were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 38 Level of Difficulty to Find Qualified Individuals for Full-time Regular Positions That Require New Skills in the Last 12 Months (All Industries) Very difficult Somewhat difficult 12% 2013 (n = 1,199) 2012 (n = 852) 10% 2011 (n = 528) 7% 2010 (n = 749) 3% Somewhat easy 54% 31% 53% 56% 36% Very easy 4% 33% 4% 32% 5% 45% 16% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 39 Level of Difficulty to Find Qualified Individuals for Full-time Regular Positions That Require New Skills in the Last 12 Months (by Industry) Very difficult Somewhat difficult All industries (n = 1,199) 12% Somewhat easy 54% Very easy 31% 4… Accommodation and food services, retail/wholesale trade (n = 101) 10% 54% 33% 3% Construction, mining, quarrying, and oil and gas extraction (n = 109) 11% 52% 34% 3% Educational services (n = 131) Finance, insurance, real estate and rental and leasing (n = 117) Government agencies (n = 168) Health care and social assistance (n = 114) High-tech (n = 89) Manufacturing (n = 171) Professional, scientific, and technical services (n = 161) 8% 50% 12% 7% 34% 56% 49% 15% 12% 20% 12% 8% 36% 54% 65% 48% 58% 2% 30% 7% 27% 4% 21% 1% 30% 2% 27% 2% Note: Respondents who answered “don't know” were excluded from this analysis. Only respondents whose organizations were hiring full-time positions that required new skills were asked this question. Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 40 Types of Full-Time Job Categories Organizations Hired in the Last 12 Months (All Industries) Administrative support staff 60% Accounting and finance professionals 53% Managers and executives 49% IT/computer specialists, such as IT analysts, software developers and programmers, database administrators 42% HR professionals 38% Customer service representatives 31% Hourly laborers 30% Engineers 25% Skilled trades, such as electricians, carpenters, machinists, mechanics, welders, plumbers 24% Sales representatives 22% Note: n = 3,023. Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 41 Types of Full-Time Job Categories Organizations Hired in the Last 12 Months (All Industries, continued) Hourly service workers, such as cashiers, retail sales, food service workers High-skilled technicians, such as health, telecommunications and environmental technicians High-skilled medical, such as nurses, doctors, specialists 15% 15% 14% Production operators 13% Drivers 13% Educators, such as teachers, professors 12% Community and social service workers, such as counselors, therapists, social workers 12% Lawyers, judges and legal support workers 10% Protective service workers, such as firefighters, law enforcement, security guards 8% Scientists Other 7% 5% Note: n = 3,023. Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 42 Types of Full-time Job Categories Organizations Hired in the Last 12 Months (by Industry) Accounting Managers Administrative and Finance and Support Staff Professionals Executives All industries (n = 3,023) Accommodation and food services, retail/wholesale trade (n = 294) Construction, mining, quarrying, and oil and gas extraction (n = 312) Educational services (n = 330) IT/Computer HR Specialists Professionals Customer Hourly Service Laborers Representatives 60% 53% 49% 42% 38% 31% 30% 55% 54% 57% 33% 39% 52% 37% 59% 58% 47% 27% 36% 10% 49% 79% 50% 47% 45% 45% 16% 29% Finance, insurance, real estate and rental and leasing (n = 276) 64% 68% 55% 44% 36% 55% 8% Government agencies (n = 484) 68% 56% 50% 51% 37% 36% 36% Health care and social assistance (n = 323) 64% 44% 50% 41% 39% 33% 20% High-tech (n = 150) 49% 57% 57% 71% 43% 34% 14% Manufacturing (n = 376) 41% 46% 47% 27% 31% 27% 56% Professional, scientific, and technical services (n = 398) 58% 48% 40% 52% 38% 24% 8% Note: Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 43 Types of Full-time Job Categories Organizations Hired in the Last 12 Months (by Industry, continued) Engineers Skilled Trades Sales Representatives Hourly Service Workers High-Skilled Technicians High-Skilled Medical Production Operators 25% 24% 22% 15% 15% 14% 13% 9% 16% 45% 52% 5% 4% 10% 51% 56% 19% 0% 13% 1% 18% 6% 30% 6% 25% 10% 14% 2% Finance, insurance, real estate and rental and leasing (n = 276) 3% 9% 39% 11% 5% 7% 2% Government agencies (n = 484) 21% 32% 2% 11% 18% 15% 4% Health care and social assistance (n = 323) 2% 12% 10% 33% 37% 74% 2% High-tech (n = 150) 63% 9% 51% 2% 24% 3% 16% Manufacturing (n = 376) 56% 39% 32% 2% 11% 2% 59% Professional, scientific, and technical services (n = 398) 28% 6% 25% 3% 12% 4% 6% All industries (n = 3,023) Accommodation and food services, retail/wholesale trade (n = 294) Construction, mining, quarrying, and oil and gas extraction (n = 312) Educational services (n = 330) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 44 Types of Full-time Job Categories Organizations Hired in the Last 12 Months (by Industry, continued) Lawyers, Judges and Protective Legal Service Workers Support Workers Drivers Educators Community and Social Service Workers 13% 12% 12% 10% 28% 2% 1% 17% 0% 12% Finance, insurance, real estate and rental and leasing (n = 276) Scientists Other 8% 7% 5% 5% 1% 1% 2% 0% 6% 2% 6% 6% 83% 22% 5% 12% 9% 4% 1% 0% 2% 12% 0% 0% 6% Government agencies (n = 484) 19% 12% 27% 17% 35% 6% 6% Health care and social assistance (n = 323) 14% 9% 46% 4% 6% 2% 5% High-tech (n = 150) 3% 3% 1% 17% 1% 15% 0% Manufacturing (n = 376) 10% 0% 0% 5% 1% 10% 4% Professional, scientific, and technical services (n = 398) 3% 1% 1% 17% 1% 16% 10% All industries (n = 3,023) Accommodation and food services, retail/wholesale trade (n = 294) Construction, mining, quarrying, and oil and gas extraction (n = 312) Educational services (n = 330) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Only respondents whose organizations were hiring full-time staff were asked this question. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 45 Demographics Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 46 Demographics: Organization Industry Percentage Accommodation and food services, retail/wholesale trade 10% Construction, mining, quarrying, and oil and gas extraction 10% Educational services 11% Finance, insurance, real estate and rental and leasing 9% Government agencies 16% Health care and social assistance 10% High-tech 5% Manufacturing 12% Professional, scientific, and technical services 14% Other industry 3% Note: n = 3,335. Percentages do not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 47 Demographics: Organization Sector (All Industries) Publicly owned for-profit 45% Government 20% Privately owned for-profit 20% Nonprofit 15% n = 3,335 Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 48 Demographics: Organization Sector (by Industry) Privately Owned For-Profit Government Publicly Owned For-Profit Nonprofit All industries (n = 3,335) Accommodation and food services, retail/wholesale trade (n = 330) Construction, mining, quarrying, and oil and gas extraction (n = 336) Educational services (n = 367) Finance, insurance, real estate and rental and leasing (n = 307) 45% 20% 20% 15% 63% 0% 36% 2% 71% 0% 28% 1% 9% 39% 4% 48% 56% 0% 24% 19% Government agencies (n = 537) 0% 100% 0% 0% 32% 0% 9% 59% 54% 0% 44% 2% 63% 0% 36% 1% 76% 0% 19% 5% 57% 0% 22% 21% Health care and social assistance (n = 349) High-tech (n = 156) Manufacturing (n = 404) Professional, scientific, and technical services (n = 458) Other industry (n = 91) Note: Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 49 Demographics: Region (All Industries) 16% South 39% West Midwest 22% Northeast 23% n = 3,022 Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 50 Demographics: Region (by Industry) South West Midwest Northeast All industries (n = 3,022) Accommodation and food services, retail/wholesale trade (n = 287) Construction, mining, quarrying, and oil and gas extraction (n = 304) Educational services (n = 330) Finance, insurance, real estate and rental and leasing (n = 279) 39% 23% 22% 16% 37% 29% 20% 14% 44% 25% 18% 13% 36% 18% 26% 20% 33% 19% 25% 23% Government agencies (n = 494) 48% 24% 21% 6% 37% 22% 23% 18% 30% 36% 12% 23% 36% 16% 33% 16% 42% 24% 17% 17% 39% 23% 16% 23% Health care and social assistance (n = 323) High-tech (n = 142) Manufacturing (n = 365) Professional, scientific, and technical services (n = 418) Other industry (n = 80) Note: Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 51 Demographics: Organization Staff Size (All Industries) 1 to 99 employees 21% 100 to 499 employees 31% 500 to 2,499 employees 22% 2,500 to 24,999 employees 25,000 or more employees 20% 7% Note: n = 2,945. Percentages do not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 52 Demographics: Organization Staff Size (by Industry) 1 to 99 Employees 100 to 499 Employees 500 to 2,499 Employees All industries (n = 2,945) Accommodation and food services, retail/wholesale trade (n = 278) Construction, mining, quarrying, and oil and gas extraction (n = 301) Educational services (n = 318) Finance, insurance, real estate and rental and leasing (n = 279) 21% 31% 22% 20% 7% 14% 27% 17% 19% 24% 23% 33% 20% 20% 3% 10% 29% 32% 25% 3% 29% 31% 20% 14% 6% Government agencies (n = 470) 13% 32% 30% 21% 4% 15% 29% 23% 24% 9% 27% 27% 16% 21% 9% 17% 32% 22% 23% 6% 40% 32% 11% 13% 5% 23% 36% 17% 17% 8% Health care and social assistance (n = 314) High-tech (n = 143) Manufacturing (n = 355) Professional, scientific, and technical services (n = 409) Other industry (n = 78) 2,500 to 24,999 25,000 or More Employees Employees Note: Percentages may not equal 100% due to rounding. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 53 Demographics: Other (All Industries) For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both? Does your organization have U.S.-based operations (business units) only, or does it operate multinationally? U.S.-based operations only 71% Multinational operations 29% Multi-unit headquarters determines HR policies and practices 48% Each work location determines HR policies and practices 3% A combination of both the work location and the multi-unit headquarters determines HR policies and practices 49% n = 3,092 Is your organization a single-unit organization or a multi-unit organization? Single-unit organization: An organization in which the location and the organization are one and the same. 31% Multi-unit organization: An organization that has more than one location. 69% n = 2,223 n = 3,116 Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 54 SHRM Survey Findings Survey Methodology • Response rate = 13% • 3,335 HR professionals participated in this survey from a randomly selected sample of SHRM’s membership from nine different industries: » Accommodation and food services, retail/wholesale trade. » Construction, mining, quarrying, and oil and gas extraction. » Educational services. » Finance, insurance, real estate and rental and leasing. » Government agencies. » Health care and social assistance. » High-tech. » Manufacturing. » Professional, scientific, and technical services. • Margin of error +/-2% • Survey fielded December 16, 2013 - January 16, 2014 Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 55 Additional SHRM Resources • SHRM Leading Indicators of National Employment (LINE) » http://www.shrm.org/research/monthlyemploymentindices/line/pages/default.aspx • SHRM Jobs Outlook Survey (JOS) » http://www.shrm.org/research/monthlyemploymentindices/lmo/pages/default.aspx • SHRM Metro Economic Outlooks » http://www.shrm.org/research/monthlyemploymentindices/pages/metroeconomicoutlooks.aspx • SHRM’s Workforce Readiness Resource Page » http://www.shrm.org/hrdisciplines/staffingmanagement/articles/pages/workforcereadiness.aspx • SHRM Foundation: What’s Next: Future Global Trends Affecting Your Organization, Evolution of Work and the Worker » http://www.shrm.org/about/foundation/shapingthefuture/documents/214%20theme%201%20paper-final%20for%20web.pdf Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 56 About SHRM Research For more survey/poll findings, visit shrm.org/surveys For more information about SHRM’s Customized Research Services, visit shrm.org/customizedresearch Follow us on Twitter @SHRM_Research Project lead: Tanya Mulvey, researcher, SHRM Research Project contributors: Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research Evren Esen, director, Survey Programs, SHRM Research Yan Dong, Survey Research Center, SHRM Research Christina Lee, researcher, SHRM Research Qikun Niu, intern, SHRM Research Jennifer Schramm, manager, Workplace Trends and Forecasting, SHRM Research Joseph Coombs, senior analyst, Workforce Trends, SHRM Research Copy editor: Katya Scanlan, SHRM Knowledge Center Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 57 About SHRM Founded in 1948, the Society for Human Resource Management (SHRM) is the world’s largest HR membership organization devoted to human resource management. Representing more than 275,000 members in over 160 countries, the Society is the leading provider of resources to serve the needs of HR professionals and advance the professional practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. Visit us at shrm.org. Economic Conditions—Overall Financial Health and Hiring ©SHRM 2014 58