NUIT Project Management Project Framework Overview: PM Framework Guidelines Instruction This document provides critical information used by the project manager as he or she is deciding which PM framework phases and documents should be used for a particular project. It is strongly recommended that the project manager review the Framework Overview document prior to this document. Prior to starting your project, review this document carefully and utilize the Phase Selection and Sign-off document to formally indicate which phases and documents you have chosen. All project-specific documents should be saved on the designated location in Depot using the following naming convention: “document name_project name_vXXXXXX” where XXXXXX = the most recent revision date. Selecting Documents for Your Project The chart below explains how and when to use each document in the PM Framework. Depending on the size of the project (small, medium, or large), some documents may be required. Other PM Framework documents are available to assist the project manager with navigating the project and handling various project needs (e.g., security, change control, issue tracking, etc.). It is highly recommended that the project manager review all framework documents to ensure nothing critical is overlooked. Key The following key is provided to assist you with identifying the required documents within the chart below: (S) = Small Project. A small project is one that takes 100-500 person-hours to complete. (M) = Medium Project. A medium project is one that takes between 501-2000 personhours to complete. (L) = Large Project. A large project is one that takes more than 2000 person-hours to complete. Note: anything less than 100 person-hours is not a project. Date Printed: 3/16/2016 File Name: Document1 Page 1 of 7 NUIT Confidential Document Selection Chart PHASE DOCUMENT/TEMPLATE 01_Intake & Prioritization HOW AND WHEN TO USE This phase is required for any project that is not already approved, prioritized, or funded. (M, L) 01_Intake & Prioritization Project Request Form This form can be used in its entirety or in part to collect project information needed to assess a proposed project. For projects that do not require prioritization (i.e., already approved) the prioritization portion of the form does not need to be completed. This phase is required for any project that is not already approved, prioritized, or funded. 02_ Inception (M, L) 02_ Inception Getting Started 02_ Inception Project Prioritization Scoring Worksheet Every project manager should review this document and pay close attention to the sections that are relevant to their project. For projects that do not require prioritization (i.e., already approved) the prioritization portion of the form does not need to be completed. (M, L) This document is only required for projects that must be vetted and/or prioritized. (M, L) 02_ Inception Date Printed: 3/16/2016 File Name: Document1 High-Level Technical Design Template This document is required for all projects to ensure that the appropriate infrastructure is in place to support the project. This document is also used to support funding requests for projectrelated infrastructure. For hosted systems this form is used to identify internal infrastructure resources that are required to support integration points with the external service provider. Page 2 of 7 NUIT Confidential PHASE DOCUMENT/TEMPLATE HOW AND WHEN TO USE (M, L) 02_Inception Budget Estimate 03_Project Charter This document is required for all projects to ensure preliminary budget estimates are conducted and to determine the source of funding for the project. Required to accurately define the project. (S, M, L) 03_Project Charter Project Charter Template 04_Project Kick-off 04_Project Kickoff Kick-off Planning Template Required to clearly and concisely outline the project goals, scope, deliverables, as well as the proposed approach to completing the project and the high-level project timeline. Required to set the tone for the project, establish leadership, outline project communication strategies, and help to garner buy-in from the project team and key stakeholders. (M, L) Required to ensure the effectiveness of the kickoff meeting. (M, L) 04_Project Kickoff Sample Project Timeline 05_Requirements & Design Business 05_Requirements Requirements & Design Analysis Date Printed: 3/16/2016 File Name: Document1 A high level timeline should be developed and distributed at the kick-off meeting. The project manager may use this sample format or another format. Required to capture the detailed project requirements and design the solution. (M, L) Required to capture the detailed project requirements. Page 3 of 7 NUIT Confidential PHASE DOCUMENT/TEMPLATE 05_Requirements Detailed Technical & Design Design Template HOW AND WHEN TO USE (S, M, L) Required to capture the detailed design of the solution. Reporting 05_Requirements Requirements & Design Template To be used only if business requirements include reporting functionality. 06_Planning Required to ensure all aspects of the project are understood before project execution begins. (M, L) 06_Planning Planning Process Guidelines Review of this document is required to ensure that the project manager accounts for all aspects of the project before execution begins. (S, M, L) 06_Planning Sample Project Plan Template 06_Planning Security and Risk Plan A detailed project plan is required for every project. MS Project is the preferred tool. Basecamp or this Excel sample can also be used. (M, L) Required to verify that all aspects of security and risk are addressed prior to project execution. (S, M, L) 06_Planning Master Test Plan Required to define how the solution will be tested (i.e., scope of testing, resources needed, test strategy, environment, key milestones, etc.). (M, L) 06_Planning Change Control Plan Required to thoroughly define how change will be managed during the project. (M, L) 06_Planning Date Printed: 3/16/2016 File Name: Document1 Transition Plan Required to define the activities and resources needed to successfully deliver the solution. Page 4 of 7 NUIT Confidential PHASE DOCUMENT/TEMPLATE HOW AND WHEN TO USE (M, L) 06_Planning Support Services Plan Required to ensure that correct procedures are in place to support the solution and to ensure roles and responsibilities are properly defined. (M, L) 06_Planning Marketing Communications Plan Required to ensure customers are aware of forthcoming technology changes in a timely and effective manner. (M, L) 06_Planning Budget Plan Required to ensure a final budget is assessed and sufficient funding is in place for the project. Required. 07_Execution (M, L) 07_Execution Issue Management Template This template is used to document any projectrelated issues for which resolution requires approval (e.g., issues causing a change in cost, scope, or timeline). (M, L) 07_Execution Status Report Template To be used if status reports are required by customers, stakeholders, and/or NUIT management. Required to ensure that solution meets requestor needs and does what it is designed to do. 08_Testing (M, L) 08_Testing Date Printed: 3/16/2016 File Name: Document1 Test Strategy Required to define the scope, resources, methods, and risks associated with testing. Page 5 of 7 NUIT Confidential PHASE DOCUMENT/TEMPLATE HOW AND WHEN TO USE (M, L) To be used by the Quality Assurance team when they are engaged for performance testing. 08_Testing Performance Test Strategy Performance testing by the Quality Assurance team should be considered for all new web-based software system deployments and all major webbased software upgrades. (S, M, L) 08_Testing Test Issue Tracking Guidelines Review of this document is required to ensure that the project manager is aware of what issues to track during the testing phase. (S, M, L) 08_Testing Test Issues Tracking Template Tracking issues that arise during testing is required. The project team may use this Excel template, an existing database, or an existing ticketing system for this purpose. To ensure continuity and ease of issue management all project team members should use the same tracking system. Training is recommended for new or highly modified end user systems that have complex user functionality. 09_Training (L) 09_Training Training Preparation Checklist This checklist can be used to help project managers and others thoroughly prepare for training. 09_Training Sample Training Evaluation (L) 10_Deployment Date Printed: 3/16/2016 File Name: Document1 Required when training is conducted. Required to successfully transition the solution into production. Page 6 of 7 NUIT Confidential PHASE 10_Deployment DOCUMENT/TEMPLATE Deployment Sign-off Template HOW AND WHEN TO USE (M, L) Required to verify customer acceptance of solution delivery. (L) 10_Deployment SLA Template 11_Post-Implementation Recommended when there is an end-user customer and NUIT is the service owner. Required to review the success of the project. (M, L) 11_PostImplementation Evaluation and Lessons Learned 12_Change Control 12_Change Control Change Request & Signoff Form The tool is required as an NUIT best practice to ensure that NUIT learns from its successes and challenges. Required to ensure the control of project scope from the beginning of the Execution phase through the end of the project. (M, L) Required to effectively and consistently manage change throughout the project. (M, L) 12_Change Control Date Printed: 3/16/2016 File Name: Document1 Sample Change Request Log This tool is to be used for the tracking and management of change requests throughout the project. The team may use this Excel template, an existing database, or an existing ticketing system for this purpose. Page 7 of 7 NUIT Confidential