PAST, PRESENT, AND FUTURE OF GOOGLE Prepared for Shari Weiss San Francisco, California Prepared by Taya Winkle Senior Business Management Student San Francisco State University November 10, 2014 1 TABLE OF CONTENTS EXECUTIVE SUMMARY INTRODUCTION BACKGROUND DISCUSSION PAST PRESENT FUTURE CONCLUSIONS AND RECOMMENDATIONS REFERENCES 2 EXECUTIVE SUMMARY Google is one of the most innovative and successful companies in the world. When examining the past, present, and future of Google, it is critical to take into account that very few companies have come anywhere close to the level of Googles success. This report will examine the timeline from the start of Google till the current position the company is in. Google has become a verb in itself because of the predominant use of the search engine across all interfaces. Over the years Google has obtained and started many new endeavors, however, the search engine is still its number one source of profit by far. This report will analyze Googles incredible business plan form the founding of the company till now. Analysis of the data revealed that: Google actually had two great business plans. In the first one, they had the idea that their search engine would be the search engine to end all search engines. Right they were. But then they came up with their second winning business plan. This time, with the help of some fresh new talent, they saw an opening for tapping into a new revenue stream: advertising. They then became such a great search engine that they could auction advertising space at a premium – that meant billions of dollars more in revenues (The Best Business Plans of all Time). 3 INTRODUCTION: EXECUTIVE OFFICERS OF GOOGLE To understand where Google is currently at, it is critical to understand how it all started. This introduction will introduce the current executives of Google, and provide the necessary information to take look at this group of incredibly innovative leaders. All of the information provided was pulled directly from Googles company website. Larry Page and Sergey Brin founded Google in September 1998. Since then, the company has grown to more than 40,000 employees worldwide, with a management team that represents some of the most experienced technology professionals in the industry. Executive Officers Larry Page CEO and Co-Founder As Google’s chief executive officer, Larry is responsible for Google’s day-to-dayoperations, as well as leading the company’s product development and technology strategy. He co-founded Google with Sergey Brin in 1998 while pursuing a Ph.D. at Stanford University, and was the first CEO until 2001—growing the company to more than 200 employees and profitability. From 2001 to 2011, Larry was president of products. Larry holds a bachelor’s degree in engineering from the University of Michigan, Ann Arbor and a master’s degree in computer science from Stanford University. He is a member of the National Advisory Committee (NAC) of the University of Michigan College of Engineering, and together with co-founder Sergey Brin, Larry was honored with the Marconi Prize in 2004. He is a trustee on the board of the X PRIZE, and was elected to the National Academy of Engineering in 2004 (Management Team: Google.) Eric E. Schmidt Executive Chairman Since joining Google in 2001, Eric Schmidt has helped grow the company from a Silicon Valley startup to a global leader in technology. As executive chairman, he is responsible for the external matters of Google: building partnerships and broader business relationships, government outreach and technology thought leadership, as well as 4 advising the CEO and senior leadership on business and policy issues (Management Team: Google). From 2001-2011, Eric served as Google’s chief executive officer, overseeing the company’s technical and business strategy alongside founders Sergey Brin and Larry Page. Under his leadership, Google dramatically scaled its infrastructure and diversified its product offerings while maintaining a strong culture of innovation (Management Team: Google). Prior to joining Google, Eric was the chairman and CEO of Novell and chief technology officer at Sun Microsystems, Inc. Previously, he served on the research staff at Xerox Palo Alto Research Center (PARC), Bell Laboratories and Zilog. He holds a bachelor’s degree in electrical engineering from Princeton University as well as a master’s degree and Ph.D. in computer science from the University of California, Berkeley (Management Team: Google). Eric is a member of the President’s Council of Advisors on Science and Technology and the Prime Minister’s Advisory Council in the U.K. He was elected to the National Academy of Engineering in 2006 and inducted into the American Academy of Arts and Sciences as a fellow in 2007. He also chairs the board of the New America Foundation, and since 2008 has been a trustee of the Institute for Advanced Study in Princeton, New Jersey. In May 2012, Eric became a member of Khan Academy’s board of directors and the following year he joined the board of The Economist. In 2013, Eric and Jared Cohen co-authored The New York Times bestselling book, The New Digital Age: Transforming Nations, Businesses, and Our Lives. In September 2014, Eric published his second New York Times best seller, How Google Works, which he and Jonathan Rosenberg co-authored with Alan Eagle (Management Team: Google). Sergey Brin Co-Founder Sergey Brin co-founded Google Inc. in 1998. Today, he directs special projects. From 2001 to 2011, Sergey served as president of technology, where he shared responsibility for the company’s day-to-day operations with Larry Page and Eric Schmidt (Management Team: Google.) 5 Sergey received a bachelor’s degree with honors in mathematics and computer science from the University of Maryland at College Park. He is currently on leave from the Ph.D. program in computer science at Stanford University, where he received his master’s degree. Sergey is a member of the National Academy of Engineering and a recipient of a National Science Foundation Graduate Fellowship (Management Team: Google.) He has published more than a dozen academic papers, including Extracting Patterns and Relations from the World Wide Web; Dynamic Data Mining: A New Architecture for Data with High Dimensionality, which he published with Larry Page; Scalable Techniques for Mining Causal Structures; Dynamic Itemset Counting and Implication Rules for Market Basket Data; and Beyond Market Baskets: Generalizing Association Rules to Correlations (Management Team: Google.) David C. Drummond Senior Vice President, Corporate Development and Chief Legal Officer David Drummond joined Google in 2002, and serves as senior vice president, corporate development and chief legal officer. He leads Google's global teams for legal, public policy, communications, corporate development/mergers and acquisitions, and product quality operations. He also serves as chairman of Google's investment arms, Google Ventures and Google Capital (Management Team: Google) David was first introduced to Google in 1998 as a partner in the corporate transactions group at Wilson Sonsini Goodrich and Rosati, one of the nation's leading law firms representing technology businesses. He served as Google's first outside counsel and worked with Larry Page and Sergey Brin to incorporate the company and secure its initial rounds of financing (Management Team: Google.) David earned his bachelor’s degree in history from Santa Clara University and his J.D. from Stanford Law School. He serves on the board of directors of Uber Technologies, Inc. and Rocket Lawyer Inc. (Management Team: Google.) Patrick Pichette Senior Vice President and Chief Financial Officer Patrick Pichette is Google’s chief financial officer. He has nearly 20 years of experience in financial operations and management in the telecommunications sector, including seven years at Bell Canada, which he joined in 2001 as executive vice president of 6 planning and performance management. During his time at Bell Canada, he held various executive positions, including CFO from 2002 until the end of 2003, and was instrumental in the management of the most extensive communications network in Canada and its ongoing migration to a new national IP-based infrastructure. Prior to joining Bell Canada, Patrick was a partner at McKinsey & Company, where he was a lead member of McKinsey’s North American Telecom Practice. He also served as vice president and chief financial officer of Call-Net Enterprises Inc., a Canadian telecommunications company (Management Team: Google.) Patrick is a board member of Trudeau Foundation and Bombardier Inc., and serves as an advisor to Engineers Without Borders, Canada. Patrick earned a bachelor’s degree in business administration from Université du Québec à Montréal. He holds a master’s degree in philosophy, politics and economics from Oxford University, where he attended as a Rhodes Scholar (Management Team: Google.) BACKGROUND Beginning Google began in March 1998 as a research project by Larry Page and Sergey Brin, Ph.D. students at Stanford University. In search of a dissertation theme, Page had been considering—among other things— exploring the mathematical properties of the World Wide Web, understanding its link structure as a huge graph. His supervisor, Terry Winograd, encouraged him to pick this idea (which Page later recalled as "the best advice I ever got") and Page focused on the problem of finding out which web pages link to a given page, based on the consideration that the number and nature of such backlinks was valuable information for an analysis of that page (History of Google.) In his research project, nicknamed "BackRub", Page was soon joined by Brin, who was supported by a National Science Foundation Graduate Fellowship. Brin was already a close friend, whom Page had first met in the summer of 1995—Page was part of a group of potential new students that Brin had volunteered to show around the campus. Both Brin and Page were working on the Stanford Digital Library Project (SDLP). The SDLP's goal was “to develop the enabling technologies for a single, integrated and 7 universal digital library" and it was funded through the National Science Foundation, among other federal agencies (History of Google.) Page's web crawler began exploring the web in March 1996, with Page's own Stanford home page serving as the only starting point. To convert the backlink data that it gathered for a given web page into a measure of importance, Brin and Page developed the PageRank algorithm. While analyzing BackRub's output—which, for a given URL, consisted of a list of backlinks ranked by importance—the pair realized that a search engine based on PageRank would produce better results than existing techniques (History of Google.) A small search engine called "RankDex" from IDD Information Services (a subsidiary of Dow Jones) designed by Robin Li was, since 1996, already exploring a similar strategy for site-scoring and page ranking. The technology in RankDex was patented and used later when Li founded Baidu in China (History of Google.) Convinced that the pages with the most links to them from other highly relevant Web pages must be the most relevant pages associated with the search, Page and Brin tested their thesis as part of their studies, and laid the foundation for their search engine (History of Google.) Late 1990’s Originally the search engine used Stanford's website with the domain google.stanford.edu. The domain google.com was registered on September 15, 1997. They formally incorporated their company, Google, on September 4, 1998 at a friend's (Susan Wojcicki) garage in Menlo Park, California (History of Google.) The first patent filed under the name "Google Inc." was filed on August 31, 1999. This patent, filed by Siu-Leong Iu, Malcom Davis, Hui Luo, Yun-Ting Lin, Guillaume Mercier, and Kobad Bugwadia, is titled "Watermarking system and methodology for digital multimedia content" and is the earliest patent filing under the assignee name "Google Inc." (History of Google.) Both Brin and Page had been against using advertising pop-ups in a search engine, or an "advertising funded search engines" model, and they wrote a research paper in 1998 8 on the topic while still students. They changed their minds early on and allowed simple text ads (History of Google.) Google Home Page September 1998: By the end of 1998, Google had an index of about 60 million pages.The home page was still marked "BETA", but an article in Salon.com already argued that Google's search results were better than those of competitors like Hotbot or Excite.com, and praised it for being more technologically innovative than the overloaded portal sites (like Yahoo!, Excite.com, Lycos, Netscape's Netcenter, AOL.com, Go.com and MSN.com) which at that time, during the growing dotcom bubble, were seen as "the future of the Web", especially by stock market investors (History of Google.) In March 1999, the company moved into offices at 165 University Avenue in Palo Alto, home to several other noted Silicon Valley technology startups. After quickly outgrowing two other sites, the company leased a complex of buildings in Mountain View at 1600 Amphitheatre Parkway from Silicon Graphics (SGI) in 2003.The company has remained at this location ever since, and the complex has since become known as the Googleplex (a play on the word googolplex, a number that is equal to 1 followed by a googol of zeros). In 2006, Google bought the property from SGI for US$319 million (History of Google.) 2000s The Google search engine attracted a loyal following among the growing number of Internet users, who liked its simple design. In 2000, Google began selling advertisements associated with search keywords. The ads were text-based to maintain an uncluttered page design and to maximize page loading speed. Keywords were sold based on a combination of price bid and click-throughs, with bidding starting at $.05 per click.This model of selling keyword advertising was pioneered by Goto.com (later renamed Overture Services, before being acquired by Yahoo! and rebranded as Yahoo! Search Marketing). While many of its dot-com rivals failed in the new Internet marketplace, Google quietly rose in stature while generating revenue (History of Google). Google's declared code of conduct is "Don't be evil", a phrase which they went so far as to include in their prospectus (aka "S-1") for their 2004 IPO, noting that "We believe 9 strongly that in the long term, we will be better served—as shareholders and in all other ways—by a company that does good things for the world even if we forgo some short term gains." (History of Google). Financing and initial public offering: The first funding for Google as a company was secured in August 1998 in the form of a US$100,000 contribution from Andy Bechtolsheim, co-founder of Sun Microsystems, given to a corporation which did not yet exist (History of Google.) On June 7, 1999, a round of equity funding totalling $25 million was announced;the major investors being rival venture capital firms Kleiner Perkins Caufield & Byers and Sequoia Capital. While Google still needed more funding for their further expansion, Brin and Page were hesitant to take the company public, despite their financial issues. They were not ready to give up control over Google (History of Google.) Following the closing of the $25 million financing round, Sequoia encouraged Brin and Page to hire a CEO. Brin and Page ultimately acquiesced and hired Eric Schmidt as Google’s first CEO in March 2001 (History of Google). In October 2003, while discussing a possible initial public offering of shares (IPO), Microsoft approached the company about a possible partnership or merger. The deal never materialized. In January 2004, Google announced the hiring of Morgan Stanley and Goldman Sachs Group to arrange an IPO. The IPO was projected to raise as much as $4 billion (History of Google.) Google's initial public offering took place on August 19, 2004. A total of 19,605,052 shares were offered at a price of $85 per share. Of that, 14,142,135 (another mathematical reference as √2 ≈ 1.4142135) were floated by Google and 5,462,917 by selling stockholders. The sale raised US$1.67 billion, and gave Google a market capitalization of more than $23 billion. Many of Google's employees became instant paper millionaires. Yahoo!, a competitor of Google, also benefited from the IPO because it owns 2.7 million shares of Google (History of Google.) The company is listed on the NASDAQ stock exchange under the ticker symbol GOOG. 10 After reporting earnings on the 17th of October 2013, the stock price of GOOG closed above $1,000.00 for the first time in its history of trading on the NASDAQ (History of Google.) Growth The first iteration of Google production servers was built with inexpensive hardware and was designed to be very fault-tolerant 2003 In February 2003, Google acquired Pyra Labs, owner of Blogger, a pioneering and leading web log hosting website. The acquisition secured the company's competitive ability to use information gleaned from blog postings to improve the speed and relevance of articles contained in a companion product to the search engine Google News (History of Google.) 2004 At its peak in early 2004, Google handled upwards of 84.7% of all search requests on the World Wide Web through its website and through its partnerships with other Internet clients like Yahoo!, AOL, and CNN. In February 2004, Yahoo! dropped its partnership with Google, providing an independent search engine of its own. This cost Google some market share, yet Yahoo!'s move highlighted Google's own distinctiveness, and today the verb "to google" has entered a number of languages (first as a slang verb and now as a standard word), meaning "to perform a web search" (a possible indication of "Google" becoming a generalized trademark) (History of Google.) After the IPO, Google's stock market capitalization rose greatly and the stock price more than quadrupled. On August 19, 2004 the number of shares outstanding was 172.85 million while the "free float" was 19.60 million (which makes 89% held by insiders). In January 2005 the number of shares outstanding was up 100 million to 273.42 million, 53% of that was held by insiders, which made the float 127.70 million (up 110 million shares from the first trading day). The two founders are said to hold almost 30% of the outstanding shares. The actual voting power of the insiders is much higher, as Google has a dual class stock structure in which each Class B share gets ten votes compared to each Class A share getting one. Page says in the prospectus that Google has "a dual 11 class structure that is biased toward stability and independence and that requires investors to bet on the team, especially Sergey and me." The company has not reported any treasury stock holdings as of the Q3 2004 report (History of Google.) 2005 On June 1, 2005, Google shares gained nearly four percent after Credit Suisse First Boston raised its price target on the stock to $350. On that same day, rumors circulated in the financial community that Google would soon be included in the S&P 500. When companies are first listed on the S&P 500 they typically experience a bump in share price due to rapid accumulation of the stock within index funds that track the S&P 500. Google was not added to the S&P 500 until 2006. Nevertheless, on June 7, 2005, Google was valued at nearly $52 billion, making it one of the world's biggest media companies by stock market value (History of Google.) On August 18, 2005 (one year after the initial IPO), Google announced that it would sell 14,159,265 (another mathematical reference as π ≈ 3.14159265) more shares of its stock to raise money. The move would double Google's cash stockpile to $7 billion. Google said it would use the money for "acquisitions of complementary businesses, technologies or other assets" (History of Google.) On September 28, 2005, Google announced a long-term research partnership with NASA which would involve Google building a 1,000,000-square-foot (93,000 m2) R&D center at NASA's Ames Research Center, and on December 31, 2005 Time Warner's AOL unit and Google unveiled an expanded partnership—see Partnerships below. Additionally in 2005, Google formed a partnership with Sun Microsystems to help share and distribute each other's technologies. As part of the partnership Google will hire employees to help in the open source office program OpenOffice.org (History of Google.) With Google's increased size came more competition from large mainstream technology companies. One such example is the rivalry between Microsoft and Google. Microsoft had been touting its Bing search engine to counter Google's competitive position. Furthermore, the two companies are increasingly offering overlapping services, such as webmail (Gmail vs. Hotmail), search (both online and local desktop searching), and 12 other applications (for example, Microsoft's Windows Live Local competes with Google Earth). In addition to an Internet Explorer replacement Google designed its own Linuxbased operating system called Chrome OS to directly compete with Microsoft Windows. There were also rumors of a Google web browser, fueled much by the fact that Google is the owner of the domain name "gbrowser.com". These were later proven when Google released Google Chrome. This corporate feud is most directly expressed in hiring offers and defections. Many Microsoft employees who worked on Internet Explorer had left to work for Google. This feud boiled over into the courts when Kai-Fu Lee, a former vice-president of Microsoft, quit Microsoft to work for Google. Microsoft sued to stop his move by citing Lee's non-compete contract (he had access to much sensitive information regarding Microsoft's plans in China) (History of Google.) Google and Microsoft reached a settlement out of court on December 22, 2005, the terms of which are confidential. Click fraud has also become a growing problem for Google's business strategy. Google's CFO George Reyes said in a December 2004 investor conference that "something has to be done about this really, really quickly, because I think, potentially, it threatens our business model." Some have suggested that Google is not doing enough to combat click fraud (History of Google.) 2006 While the company's primary market is in the web content arena, Google has also recently began to experiment with other markets, such as radio and print publications. On January 17, 2006, Google announced that it had purchased the radio advertising company dMarc, which provides an automated system that allows companies to advertise on the radio. This will allow Google to combine two advertising media—the Internet and radio—with Google's ability to laser-focus on the tastes of consumers. Google has also begun an experiment in selling advertisements from its advertisers in offline newspapers and magazines, with select advertisements in the Chicago SunTimes. They have been filling unsold space in the newspaper that would have normally been used for in-house advertisements (History of Google.) During the third quarter 2005 Google Conference Call, Eric Schmidt said, "We don't do the same thing as everyone else does. And so if you try to predict our product strategy 13 by simply saying well so and so has this and Google will do the same thing, it's almost always the wrong answer. We look at markets as they exist and we assume they are pretty well served by their existing players. We try to see new problems and new markets using the technology that others use and we build." (History of Google.) After months of speculation, Google was added to the Standard & Poor's 500 index (S&P 500) on March 31, 2006. Google replaced Burlington Resources, a major oil producer based in Houston that had been acquired by ConocoPhillips.The day after the announcement Google's share price rose by 7% (History of Google.) Current Growth As of current, Google operates 70 offices in more than 40 countries. Headquarters was moved to Mountain View, California—better known as the Googleplex—in 2004. Below is Google’s most up to date financial statement which tells its current revenues: 14 REFERENCES History of Google. (2014, September 11). Retrieved November 11, 2014. Management Team: Google. (n.d.). Retrieved November 11, 2014, from https://www.google.com/about/company/facts/management/ The Best Business Plans of all Time. (n.d.). Retrieved November 11, 2014, from http://www.busplan.com/files/17613486.pdf 15